Inside Retail

OCTOBER 1, 2023

LVMH Group’s travel retail arm DFS has unveiled its latest luxury retail and entertainment development in Hainan dubbed DFS Yalong Bay in Sanya. Scheduled to open by 2026, the project will be home to more than 1000 luxury brands once fully operational, including LVMH Group’s flagship maisons. DFS expects to inject an unprecedented investment into the 128,000 sqm site, creating sizeable economic opportunities within Yalong Bay.

Planning 130

Planning Shopping Marketing ATS 130

Retail Times

OCTOBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Hamburg-based startup smatch is addressing the significant problem of overstock in the fashion industry with a B2B platform for international trading. The company’s founders and managing directors are former About You Director of Revenue & Growth Dr.

Fashion 111

Fashion Management 111

Retail Gazette

OCTOBER 1, 2023

Predictions of the death of the high street have been “overstated”, according to John Lewis as it revealed that online sales had fallen while store visits were up in a new report. New figures found that online transactions made up 57% of the department store retailer’ s sales over the past year, down from 81% at the height of the pandemic, while store customers were up 8% on last year.

Department Stores 98

Department Stores Planning Shopping Location 98

Retail Times

OCTOBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! An AI image generator tool has revealed what the future of supermarket shelves might look like if products showcased their impact on CO2 emissions. The research, carried out by food regulatory consultants Ashbury, took 30 popular food items found in the average household and used the BBC’s Climate Change Food Calculator to establish the amount of CO2 per

Supermarket 105

Supermarket 105

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Bound

OCTOBER 1, 2023

The picture on the left is when I started Retailbound in 2006. The picture on the right is circa 2023. When I made the decision to start my own agency 15+ years ago, I knew what I wanted to achieve. I wanted to help both product start-ups and established manufacturers scale their business in retail. At least once a month, I get a request from a retail buyer who is looking to go out on their own and start their own consulting agency.

Accounting 52

Accounting Management ATS Planning 52

Retail Times

OCTOBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Urban Outfitters opens a brand-new pop-up store, BDG Jeans by Urban Outfitters, its first ever stand-alone denim retail space. Opening on 29th September, the BDG pop-up will be located on one of London’s most popular shopping destinations, King’s Road Chelsea.

Shopping 98

Shopping Location 98

Retail Times

OCTOBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Borough Broth Company; known for their premium organic bone broths that can be sipped as a nourishing drink or used as a cooking staple, has announced an exciting new listing in Waitrose stores this October.

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Hyken

OCTOBER 1, 2023

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Speed Doesn’t Equal Success: The Limitations of AHT as a KPI by Othmar Mueller Von Blumencron (VIPdesk Connect) While top-notch products and services remain vital, the spotlight in recent years has undeniably shifted to the customer experience as a pivotal factor distinguis

Customer Experience 54

Customer Experience Management Planning ATS 54

Retail Times

OCTOBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The closure of Wilko and B&M’s subsequent takeover of 51 of its stores will lead to significant further market share gains for B&M, with GlobalData’s September UK survey finding that consumers consistently named the discounter when asked where they would shop instead in the event of Wilko’s demise, according to GlobalData, a leading data and [

Consumer 49

Consumer Shopping Marketing 49

Inside Retail

OCTOBER 1, 2023

Artificial Intelligence (AI) has evolved from just a concept to many into a tangible, essential tool for businesses to improve engagement and optimise efficiency. And retail is predicted to be one of – if not the biggest – industry investor in AI technology moving forward. Where do the true opportunities for retailers lie in this AI-driven landscape – and is it still the domain of trailblazers or is it a tool every business should now be embracing or risk being left behind?

Advertising 290

Advertising Inventory Management Customer Experience Marketing 290

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Management

Retail Times

OCTOBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! With almost 20,000 Brits searching ‘how to start a business’ each month, it’s clear we’re a nation full of budding entrepreneurs. However, if so many are considering flying solo, what barriers are potentially stopping their excursion?

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49

Inside Retail

OCTOBER 1, 2023

Watch retailer Time+Tide has opened its latest concept store in Australia, featuring more than ten emerging independent watch brands and microbrands. The 170-sqm store comprises the entire street side of Level 1 of Pleasance House in Melbourne’s Paris-end and has a 19th century-inspired area. It includes floating bars, a podcast zone for live productions, a 150-inch super screen, an event stage, and a reception room featuring high-end watch brands like TAG Heuer.

Accessories 246

Accessories Fashion 246

Retail Times

OCTOBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following today’s release of Nike’ figures for the three months ending 31st August 2023; Chloe Collins, head of apparel at GlobalData, a leading data and analytics company, offers her view: “Nike’s Q1 FY2023/24 results show that even the best sportswear brands are vulnerable in a highly inflationary market, with total revenue growth of only 2.0%, […

Apparel 45

Apparel Marketing ATS 45

Retail Times

OCTOBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! pladis, the global snacking company behind some of the UK’s most loved and iconic brands, is aiming another giant shot at snacking with two new mini formats of the UK’s bestselling biscuit. McVitie’s Digestives Milk Chocolate Minis has been created to extend the appeal of the iconic number one biscuit even further, by catapulting it […] If you want

ATS 40

ATS 40

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience