Retail TouchPoints

SEPTEMBER 3, 2024

Traditionally, retail has been a tough environment for workers. Every customer interaction and every back-office decision in every store area relied on individual retail associates to be ready and energized to provide seamless service. To do this, the general expectation was that sales associates should arrive at their store leaving their personal problems at the door – fully focused on putting in a shift that delights customers and improves store performance.

Store Layout 202

Store Layout Management Store Operations ATS 202

Inside Retail

SEPTEMBER 3, 2024

Fashion retailer Country Road and Homie have teamed up to launch a range of past-season Country Road garments reimagined into new pieces. Homie is a streetwear label and social enterprise based in Melbourne that supports reuse and minimises waste in the fashion industry by upcycling clothing. For this limited run, past-season heritage sweats have been sorted, cut, and mixed into different panels and combined to create a unique piece, like a puzzle.

Fashion 279

Fashion Accessories 279

Retail TouchPoints

SEPTEMBER 3, 2024

Watchmaker Fossil Group ’s Canadian subsidiary has boosted its online sales volume, including a 14% increase in revenue per site visit, by leveraging an AI-powered solution that analyzes and predicts customer behaviors. The Metrical solution uses customer insights to offer targeted incentives designed to help convert visitors into customers. Fossil used the Metrical tool to offer free shipping to customers who were most likely to abandon their cart, a targeted promotion that increased the number

Shipping 249

Shipping Promotions ATS Customer Experience 249

Inside Retail

SEPTEMBER 3, 2024

Australian Retailers Association (ARA) CEO Paul Zahra has announced his resignation at the end of this year as the lobby group transitions to an amalgamated entity with the National Retail Association (NRA). “As the ARA progresses to amalgamate with the National Retail Association — a professional goal I have long advocated for — I believe I’ve completed what I set out to do for the industry,” said Zahra, who has served in the role for over four years. “ItR

ATS 263

ATS 263

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

Marketing

Retail Wire

SEPTEMBER 3, 2024

Serendipity3, an iconic New York City restaurant that's known for its Frrrozen Hot Chocolate, has announced its 70th anniversary celebration with the grand opening of a new Times Square location on Sept. 5.

Location 244

Location 244

Inside Retail

SEPTEMBER 3, 2024

If you are like me, you might be a little over hearing about AI and all it can do for retail whilst not fully understanding the true benefits. In this article, we will look at the benefits and the key areas to apply AI in the retail industry. Artificial intelligence (AI) is making strides in numerous industries, and retail is certainly no exception.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail Wire

SEPTEMBER 3, 2024

Hyundai has unveiled the newly updated 2025 IONIQ 5 lineup, featuring enhanced models including the rugged new IONIQ 5 XRT.

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278

Retail TouchPoints

SEPTEMBER 3, 2024

Academy Sports + Outdoors has revealed the locations of the nine new stores it plans to open this fall, bringing it closer to the goal the retailer set in March : to open up to 17 new stores during its FY 2024, which began in February 2024. Academy already has opened three locations since the beginning of its fiscal year. The new stores will be concentrated in the Midwest and Southeast, and will be located in: Beckley, W.Va.; Kingsport, Tenn.; Bloomington, Ind.; Selma, N.C.; Ft.

Planning 240

Planning Outdoor Apparel Location 240

Retail Wire

SEPTEMBER 3, 2024

Krispy Kreme is celebrating Barbie's 65th anniversary with a doughnut collection honoring the iconic children's toy.

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262

Retail TouchPoints

SEPTEMBER 3, 2024

Although store design and experience teams expect to have higher budgets over the next year, they’re increasingly plagued by the same challenges — and some new ones to boot. Retail TouchPoints’ 2024 Store Design & Experience Survey found that these teams are struggling to navigate the rising cost of materials ( 57% , up from 38% in 2023); adapt experiences to new consumer expectations (also 57% , up from 42% in 2023); and react to tighter store design budgets ( 47% , up from 38% in 202

Customer Experience 236

Customer Experience Consumer Shopping Marketing 236

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail Wire

SEPTEMBER 3, 2024

Meta's stock price has increased as the company pours money into AI and clean energy.

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Inside Retail

SEPTEMBER 3, 2024

The retail world is embarking on a cashless revolution. Technological advancements over the past decade revolutionised the way consumers pay for goods and services. Phones and smartwatches are now regularly used to make payments, more recently complemented by such emerging options as buy-now-pay-later and cryptocurrencies. Data from the Reserve Bank of Australia suggests that, nowadays, cash is used for only 16 per cent of in-person transactions, down from about 70 per cent in 2007.

Merchant Services 147

Merchant Services Payment Services Consumer Promotions 147

Retail Wire

SEPTEMBER 3, 2024

Jeremiah's Italian Ice is a frozen dessert brand, and has announced the launch of a new size option, the Tadpole Mini. This new offering has been designed to cater to a range of different budgets and appetites.

147

147

Retail Focus

SEPTEMBER 3, 2024

The LEGO Group yesterday confirmed plans to open a new store in Bristol, the second in the city located at Cribbs Mall. The new 178M 2 LEGO ® Store, located adjacent to Polestar and H&M, will be home to unforgettable immersive experiences, expert guidance from Brick Specialists, plus access to exclusive in-store offerings. Unforgettable immersive experiences – including Pick a Brick Wall and Build a Minifigure Tower.

Location 147

Location Planning Shopping Marketing 147

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

Shopping

Retail Wire

SEPTEMBER 3, 2024

DirecTV's programming contract with Disney expired on Sept. 1.

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Inside Retail

SEPTEMBER 3, 2024

Okanui has entered the Northern Territory market with the opening of its first Darwin store. “With the surge in both domestic and international visitors, Darwin is buzzing with energy, and we see the NT as a huge opportunity for Okanui to expand its retail presence,” said Simon Kasprowicz, Okanui CEO. The new shop will offer coastal apparel for men, women, and children and will feature Okanui’s ‘Escape the Everyday’ style. “This dynamic city has established it

Fashion 147

Fashion Apparel Location Shopping 147

Retail Wire

SEPTEMBER 3, 2024

The cover could separate from the vehicle while driving.

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235

Inside Retail

SEPTEMBER 3, 2024

US-based beauty device company Canopy recently announced the launch of its dermatologist-recommended showerhead in US Sephora stores, marking the brand’s latest retail expansion since it first launched a direct-to-consumer site in October 2020. “The in-store launch marks a new chapter in our journey, allowing more consumers to experience the benefits of Canopy products firsthand,” said Lucas Lappe, Canopy’s co-founder.

Beauty and Health 130

Beauty and Health Specialty Retailers Marketing Consumer 130

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Wire

SEPTEMBER 3, 2024

September marks National Chicken Month, and Krispy Krunchy Chicken is seizing the occasion with an unbeatable offer.

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147

Inside Retail

SEPTEMBER 3, 2024

Located next to the BTS Thonglor Skytrain station, Curvistan Bangkok has quickly established itself as a beloved gathering place for Porsche enthusiasts in Thailand since opening last month. This immersive space functions not just as a bar or café but also as an art gallery and a meeting spot that pays tribute to the culture of cars, art, and design.

Location 130

Location Returns Management Marketing 130

Intelligence Node

SEPTEMBER 3, 2024

The Difference Between Third-Party and First-Party Sellers A first-party (1P) seller is a brand/manufacturer that sells its inventory to Amazon/marketplace, who, then sells it to shoppers on its platform. A. The post How Brands Can Beat Third-Party Sellers on Amazon and Walmart appeared first on Blog.

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104

Inside Retail

SEPTEMBER 3, 2024

For Marcus Crook, the co-founder and creative director of Melbourne-based social enterprise HoMie, collaborating with an industry heavyweight like Country Road is “a bit of a pinch-myself moment”. “Their shared commitment to responsibility and circularity has been really exciting for us, and especially as a small brand, being platformed by someone like Country Road is huge exposure for our impact programs and what we’re doing with Reborn as well,” Crook told Inside Retail.

Fashion 130

Fashion Shipping Location Shopping 130

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Retail Wire

SEPTEMBER 3, 2024

Olive Garden is nothing but a money-maker for The Darden Group.

Returns 147

Returns 147

Retail Gazette

SEPTEMBER 3, 2024

John Lewis Partnership has submitted a planning application to build 215 rental homes in Reading as part of its property venture. The proposals involve transforming a former distribution warehouse into 215 energy-efficient homes, 6,000 sq ft of internal amenity space, two new external garden spaces and an “improved public realm” The homes will be purpose built for renters with shared areas for fitness, home-working and socialising, and will include a mix of one, two and three-bedroom

Planning 116

Planning Marketing Management Shopping 116

Retail Wire

SEPTEMBER 3, 2024

The website was created by a Taco Bell fan.

Location 147

Location 147

Retail Gazette

SEPTEMBER 3, 2024

Primark is launching its first Swap Shop initiative for customers to exchange pre-loved and vintage clothing in its stores. The high street retailer has teamed up with circular clothing company Verte to put on a limited run of pop-ups this month in select stores in London, Manchester and Birmingham. Customers will be able to bring up to five items of adult clothing, bags, hats or scarves in good condition to be swapped for digital tokens on the Verte app, which can then be redeemed against other

Shopping 116

Shopping Fashion Wholesale Location 116

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

Shopping Center

SEPTEMBER 3, 2024

Oceanside, Calif. — CBRE has negotiated the sale of Plaza Rancho Del Oro, a 65,054-square-foot retail center located in Oceanside. A&C Properties sold the center for $34.3 million. Albertsons and Planet… The post CBRE Negotiates Sale of 65,054-Square-Foot Retail Center in Oceanside, California appeared first on Shopping Center Business.

Location 93

Location Shopping 93

Retail Gazette

SEPTEMBER 3, 2024

Burberry has named former Gucci CMO Jonathan Kiman as its new chief marketing officer, who is due to step up to the plate on 9 September. Kiman previously held a number of senior roles at the rival luxury fashion brand in Milan over a tenure of ten years. Before serving as Gucci CMO, he held the role of senior vice president of brand, strategy and marketing.

Fashion 105

Fashion Marketing Shopping ATS 105

Dezeen

SEPTEMBER 3, 2024

Chinese interior studio Various Associates has completed an irregular pyramid-shaped flagship store for drone brand DJI in Shenzhen , China. Located at OCT Harbour on the shores of Shenzhen Bay, the flagship store was designed to demonstrate the Chinese drone company's latest technology. Various Associates designed the largest DJI flagship in Shenzhen The 4000-square-metre store contains spaces for product display, a gallery, customer service area and an event space in four floors, in addition

Outdoor 92

Outdoor Location Management Shopping 92

Retail Gazette

SEPTEMBER 3, 2024

Selfridges is launching a partnership with lingerie brand Savage X Fenty across the retailer’s Oxford Street store and online. The collaboration, which marks the brand’s first physical sales location in the UK, is set to “enable customers to experience IRL what has globally made Savage X Fenty so unique,” according to the intimates and loungewear company.

Shopping 95

Shopping Location ATS Fashion 95

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Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

Customer Experience