Wed.Mar 15, 2023

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Grove Collaborative Launches Health and Wellness Hub

Retail TouchPoints

Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and wellness needs. Grove sells more than 200 products across 40 brands in this category, including multivitamins, women’s health, digestion, immunity, sleep and beauty. Grove plans to introduce more third-party brands throughout 2023, prioritizing products that offer ingredient transparency, National Science Foundation (NSF) ce

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Latitude Group says customer information stolen in cyber attack

Inside Retail

Australian digital payments and lending firm Latitude Group Holdings Ltd said on Thursday that a hacker had stolen personal information held by two service providers through employee login credentials. About 103,000 identification documents, more than 97 per cent of which are copies of drivers’ licences, were stolen from the first service provider, while about 225,000 customer records were stolen from the second service provider.

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Five Below Appoints New COO to Help it Pursue Triple Double Growth Plan

Retail TouchPoints

Five Below has promoted CFO and Treasurer Kenneth Bull to the role of Chief Operating Officer, where he will focus on achieving the company’s Triple Double growth goals by optimizing its talent, systems and processes. Bull also will retain the CFO title while the retailer conducts a search for a replacement. The company’s Triple Double growth plan was announced in March 2022 , when it set the goal of tripling its store count to more than 3,500 locations by the end of fiscal 2030 while at least d

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Flinders + Co to open first retail store – in South Melbourne

Inside Retail

Family-owned meat brand, Flinders + Co, will open its first retail concept store this month in Stall 13 at South Melbourne Market. The brand’s founder David Madden will be in charge of running the new retail store, which will provide a line of kid-friendly meat products that are gluten, salt, and preservative-free and contain more than 30 per cent veggies.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Efficiency and Engagement: The Great Balancing Act of Workforce Tech

Retail TouchPoints

Employee experience (EX) has been a hot topic since the start of the pandemic, but there is still a clear divide between organizations that have invested in a comprehensive strategy and those that have not. Nearly three-quarters ( 74% ) of retailers with mature EX strategies achieve double-digit revenue growth year over year , compared to only 49% of retailers with low-maturity EX strategies, according to Forrester research commissioned by WorkJam.

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Dollar Tree pulls eggs from shelves until prices get under control

Retail Wire

Dollar Tree is no longer selling eggs in its stores as prices have jumped up to 60 percent since the fall. The dollar store chain has added refrigerated and frozen food cases as more shoppers turn to it for everyday staples. The price of eggs, however, has made them unaffordable for many Dollar Tree customers.

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“A great deal of support”: NZ retail community steps up after cyclone

Inside Retail

A number of New Zealand businesses and retailers have launched drives and initiatives in order to support other businesses and communities affected by Cyclone Gabrielle. The devastation wrought by the significant weather event is set to cost the local economy billions of dollars , while a Retail New Zealand survey forecasted on 24 February that sales for businesses in affected areas were down by 20-30 per cent, with costs for those hardest hit up to $150,000.

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Surprise! Party City Launches DoorDash Delivery Partnership

Retail TouchPoints

Party City has teamed up with DoorDash to offer on-demand delivery of party supplies from the retailer’s 700+ stores. Products including costumes, balloons and special occasion décor are now available on the DoorDash marketplace and app, and delivery from all participating Party City stores will be available on the DashPass membership program. “At Party City, our goal is to be there for all the ways you celebrate,” said Susan Sanderson, SVP of Brand Marketing at Party City in a statement.

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TerryWhite Chemmart talks cost of living, and what’s next

Inside Retail

Inside Retail : What were some of the highlights of 2022 for TerryWhite Chemmart? Nick Munroe, executive general manager: Last year, the TerryWhite Chemmart (TWC) network focused on improving the health outcomes of all patients and our ambition to support a better future for Australian pharmacy. This was achieved through greater access and extended health services, which now include hearing clinics, palliative care support, medications by injection, asthma screening support, diabetes health che

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Customs stops imports enforcing the Uyghur Forced Labor Prevention Act

Retail Wire

U.S. Customs and Border Protection agents have stopped 631 shipments with items valued at $29.55 million since the Uyghur Forced Labor Prevention Act was enacted in June last year. Over one-third (261) of shipments were denied entry following inspections and 135 were cleared for entry. The remaining 234 are still pending.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How to boost your competitive edge with an omnichannel retail strategy

Inside Retail

Executing an omnichannel strategy is vital for gaining that competitive edge. Today, with the drastic changes in shopping behaviour, having an omnichannel plan is critical for bottom-line success. While in-store shopping was once the only way to make a purchase, consumers have become accustomed to shopping online, from their laptops, and from their phones.

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TikTok considers splitting from ByteDance to ward off U.S. action

Retail Wire

Tiktok’s leadership is considering the possibility of pursuing a sale or initial public offering if it cannot address U.S. national security concerns about its parent company ByteDance’s relationship with the Chinese government. A sale or IPO is considered an action of last resort if the American government takes action against the video-sharing app.

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“A great deal of support”: NZ retail community steps up after cyclone

Inside Retail

A number of New Zealand businesses and retailers have launched drives and initiatives in order to support other businesses and communities affected by Cyclone Gabrielle. The devastation wrought by the significant weather event is set to cost the local economy billions of dollars , while a Retail New Zealand survey forecasted on 24 February that sales for businesses in affected areas were down by 20-30 per cent, with costs for those hardest hit up to $150,000.

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Walmart finds technology empowering

Retail Wire

Donna Morris, chief people officer at Walmart, writes that automation and artificial intelligence advances have raised concerns about technology displacing human workers. Her answer is straightforward. “I know for a fact that a human connection element will always be in demand for our business. Our people have and always will make the difference–just like innovation has and always will play a major role in any successful business.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Three senior retail leaders weigh in on the state of supply chains in 2023

Inside Retail

Since the onset of the pandemic, retail supply chains have been under constant pressure. The strict lockdowns in China started a domino effect that quickly engulfed global supply chains, leading to disruptions and inefficiencies across the board. Looking back, the pandemic highlighted the importance of having robust and flexible supply chains, and retailers have been forced to rethink their supply chain strategies and invest in new technologies to be dynamic, nimble and agile to evolving market

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The Top 4 Challenges of Managing Large Projects

Retail Focus

Managing a project is like solving a complex puzzle; you need to keep an eye on each moving piece and ensure everything works as it should. Project managers should also manage various resources and ensure the product is of the required quality, within budget, and delivered before the deadline. When doing all this, project managers encounter several challenges , which are amplified in larger projects with much more to think about and handle.

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TikTok drives queues at Melbourne’s first DIY Acai bar

Inside Retail

New foodie hotspot Blitz Bar, the first DIY acai bar in Melbourne, has opened its doors to welcome its customers. The space, featuring 60 seats and a courtyard in the centre of Malvern, provides customers with a customisable smoothie bar, as well as a menu full of raw health foods, delectable coffee, and wholesome refreshments. Customers can create their bowls with more than 20 toppings including cut fruits, mulberries, cacao nibs, goji berries, chia seeds, slivered almonds, and buckinis.

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4 Tips for Buying a Home When You Run Your Own Retail Business

Retail Focus

Operating a retail business comes with its complications, and you might be so rushed off your feet that the idea of applying for a mortgage to buy your own home seems like it’s impossible at the moment. If you do decide to take this step, then there are a few unique things to consider as a business owner. Let’s go through the main aspects worth knowing about so you can move forward with confidence.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Michael Jordan’s ‘Last Dance’ Air Jordans expected to fetch $4 million at auction

Retail Wire

Michael Jordan, at the end of Game Two of the 1998 NBA Finals, took off the sneakers he was wearing, signed them and gave them to a ballboy to be stored. The sneakers are now being auctioned at Sotheby’s, where they are expected to fetch as much as $4 million in the bidding. That price would make the shoes the most expensive sold on the open market.

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Critizr changes name to Goodays

365 Retail

Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers. It also affirms international expansion ambitions, to grow market share across the company’s five bases in Spain, France, Japan, the Netherlands and the United Kingdom.

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Tyson to close two chicken plants putting nearly 1,700 out of work

Retail Wire

Tyson Foods will close two chicken plants in May are part of a plan to improve its business results. “While the decision was not easy, it reflects our broader strategy to strengthen our poultry business by optimizing operations and utilizing full available capacity at each plant,” Tyson said in a statement.

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The Wizards Magic Chocolate Easter Egg has landed in Aldi

Retail Times

York-based chocolate brand, The Wizards Magic has launched its sustainable, functional Magic Egg into Aldi. Aldi showcases one of the brands most popular range: 0% SUGAR, but in an Easter Egg form. This incredible sugar-free chocolate is ideal for anyone who cannot consume sugar or for those who like to their figure.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Eggs prices fell in February

Retail Wire

The price of eggs fell 6.7 percent in February even as grocery prices rose 0.3 percent, according to the Bureau of Labor Statistics. Egg prices have skyrocketed over the past year due to the avian flu. Egg prices remain high, however, up 55.4 percent last month compared to February 2022.

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CBRE Brokers $112 Million Sale of Mixed-Use Development in White Plains, New York

Shopping Center

White Plains, N.Y. — CBRE has brokered the $112 million sale of The Source, a mixed-use development located in White Plains. Whole Foods Market anchors the property, which comprises 262,000 square feet and was 99 percent leased at the time… The post CBRE Brokers $112 Million Sale of Mixed-Use Development in White Plains, New York appeared first on Shopping Center Business.

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Meta to cut another 10K workers from its payroll

Retail Wire

Meta plans to lay off about 10,000 employees, roughly 13 percent of its workforce, in a second round of job cuts at the company. The parent company of Facebook and Instagram laid off 11,000 employees in November.

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Reebok to develop exclusive products in expanded partnership with Macy’s

Retail Dive

With a new owner steering the brand, Reebok has been forging partnerships with a number of retailers seeking to grow their product assortments.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Americans cut spending in February

Retail Wire

Consumers reduced their spending in February by 0.4 percent, according to the U.S. Census Bureau. “Spending appeared to be losing momentum in the second half of February after a very strong first six weeks of the year,” Bank of America economists said.

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BJ’s to roll out inventory robots chainwide

Retail Dive

The club retailer is following grocers including Schnuck Markets, Hy-Vee and The Save Mart Companies in deploying Simbe Robotics’s automated vehicles, which use computer vision-driven cameras to scan shelves.

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Globalization Is a Fact

LS Retail

©iStock/Shivendu Jauhari "Globalization is a fact, not a policy," says Condoleezza Rice. With growing concerns that globalization is in retreat amid rising geopolitical tensions, former Secretary of State Condoleezza Rice told an audience of policymakers, business leaders, and academics at the 2023 SIEPR Economic Summit that there’s no turning back on the interdependence of world economies.

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Living Proof brings personalized beauty quiz to the metaverse

Retail Dive

The hair care brand unveiled a virtual shopping experience that helps customers find a custom routine and purchase products.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.