I Vend

FEBRUARY 9, 2024

It’s the time of year when the world’s thoughts turn to love. For retailers, Valentine’s Day offers a shopping boost in the after-holiday mid-February slump, but it’s more than that – it’s also a reminder that love comes in many forms, including the love that shoppers have for their favourite store. Getting shoppers to love your store is a sure-fire way to retail success – customer satisfaction, competitive advantage, scalability and business growth.

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Retail Wire

FEBRUARY 9, 2024

Hawaiian Airlines is setting a precedent by providing free Wi-Fi facilitated by SpaceX's Starlink on its commercial flights. It is the first significant U.S. airline to provide this satellite-based service.

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Retail TouchPoints

FEBRUARY 9, 2024

Gucci and Yves Saint Laurent parent company Kering is pulling its brands off the Farfetch luxury marketplace, and Neiman Marcus Group is pulling out of a 2022 deal with the company that would have seen Farfetch manage the website and app of Bergdorf Goodman while also selling the department store chain’s wares on the Farfetch marketplace, multiple sources report.

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Department Stores Boutique Finance Fashion 269

Inside Retail

FEBRUARY 9, 2024

Booktopia has lowered its full-year earnings before interest, taxes, depreciation, and amortisation (EBITDA) forecast and initiated a strategic review of the business after a decline in the first-half results. The online bookstore now anticipates annual EBITDA to be between $1 million and $3 million, significantly down from the previous estimate of $13.5 million.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

FEBRUARY 9, 2024

Hy-Vee will leverage Instacart ’s Fulfillment as a Service (FaaS) to integrate same-day delivery fulfillment capabilities into its owned and operated websites and apps. The supermarket retailer first partnered with Instacart for deliveries in 2018; more recently, Hy-Vee began working with Uber Eats for delivery from its 260 stores in August 2023. The FaaS solution allows retailers to plug Instacart fulfillment technology into existing ecommerce platforms via APIs in order to integrate with their

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Retail Wire

FEBRUARY 9, 2024

Google has revealed a big rebrand of its artificial intelligence chatbot and assistant, Bard. The program will now be called Gemini.

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Retail Wire

FEBRUARY 9, 2024

Owens Corning, a major player in the worldwide construction materials sector, has made a significant move by purchasing Masonite International Corporation, a global innovator in interior and exterior doors and door systems.

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Retail TouchPoints

FEBRUARY 9, 2024

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up buzz and consumer excitement before the New Year’s Eve ball drops. In fact, it’s now central to how Stitch Fix shows up for customers across channels. “The Style Forecast is an embodiment of the art and science to our approach , fueled by billions of data points that we gather across our experiences and through millions of our clients that we engage with,” said Loretta Choy, Chief Merchandising and Client

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Retail Wire

FEBRUARY 9, 2024

Sam Altman, CEO of OpenAI, is on an international mission to raise considerable funds for an ambitious new project. He aims to radically escalate the production of the essential high-performance semiconductors that fuel advanced AI programs such as OpenAI's ChatGPT.

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Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 billion in 2022, up from $93.9 billion in 2021 — and experts expect this year’s total to continue to rise. Respondents also overwhelmingly indicated that shoplifters — particularly those affiliated with organized retail crime (ORC) — have grown increasingly violent in recent years, adding another layer to the challenge.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

FEBRUARY 9, 2024

EE is today unveiling its latest Experience store alongside former Newcastle United legend Shay Given in the Metrocentre , Gateshead, one of Europe’s largest indoor mall-style shopping centres. The new store is the fourth of EE’s Experience stores and the first of more than ten brand-new EE Experience and Experience Local stores set to open in the UK over the next year.

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Retail TouchPoints

FEBRUARY 9, 2024

Discount shopping app Shein has announced plans to open a Seattle-area office as it continues to expand its U.S. footprint and moves forward with its U.S. IPO. The nearly 10,000-square-foot office space in downtown Bellevue, Wash. will serve as a hub for Shein’s U.S. fulfilment and logistics, furthering the company’s ongoing effort to localize fulfillment and support speedier delivery times for American customers.

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Retail Wire

FEBRUARY 9, 2024

PepsiCo, a significant player in the beverage and snack industry, delivered a mixed bag of quarterly results, indicating a dwindling demand for its products in North America.

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Retail Times

FEBRUARY 9, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In a project to celebrate LGBT+ History Month, the renowned photographer Chris Jepson has partnered with the John Lewis Partnership, for part of a series exploring identity in the queer community. Partners (employees) at John Lewis and Waitrose posed for portraits by Chris, which will be displayed in bespoke exhibitions throughout the year.

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ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

FEBRUARY 9, 2024

Hershey has warned of a possible consumer price increase for the brand's chocolate snacks and goods due to the rising price of cocoa.

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Consumer 147

Retail Gazette

FEBRUARY 9, 2024

Poundland has been forced to remove the ‘Motherland’ signs from its new store, after it claimed that Mothercare “threw their toys out of the pram” and issued a cease and desist. The discounter had initially unveiled a new flagship store in Biggleswad in Bedfordshire, which it dubbed ‘Motherland’ due to its extensive baby and kidswear collection.

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Retail Wire

FEBRUARY 9, 2024

The NBA is currently facing litigation for its alleged role in endorsing Voyager Digital Holdings, a now-defunct cryptocurrency exchange business.

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Retail Gazette

FEBRUARY 9, 2024

John Lewis Partnership have been warned by the GMB union that they risk staff walking out if they do not receive answers over planned job cuts. The Waitrose owner has been informed by GMB that it must meet to discuss its plans to axe 11,000 roles over the next five years, according to The Telegraph. In a letter to chairwoman Sharon White, the union said it was poised to ballot the retailer’s employees over industrial action if she failed to provide more detail on the job cuts.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

FEBRUARY 9, 2024

Uber Eats finds itself entangled in controversy following the airing of its Super Bowl commercial, which included a joke about peanut allergies.

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365 Retail

FEBRUARY 9, 2024

EE has announced a significant £6 million investment in the UK’s high streets, demonstrating its commitment to the brick-and-mortar retail sector. This investment underpins the launch of more than ten new EE Experience and Experience Local stores across the UK over the next 12 months, beginning with a high-profile opening in the Metrocentre, Gateshead.

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Retail Wire

FEBRUARY 9, 2024

Uber Eats finds itself entangled in controversy following the airing of its Super Bowl commercial, which included a joke about peanut allergies.

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Retail Gazette

FEBRUARY 9, 2024

The former owner of The Body Shop Natura & Co has written to the retailer’s new owner Aurelius over unpaid bonuses worth up to £3m owed to former employees. The beauty giant’s legal counsel has contacted the private equity owner to enquire why previous staff have not received the long-term incentive grants they were due in their severance, Retail Week reported.

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Shopping Management ATS 107

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

FEBRUARY 9, 2024

Over 2 million garment steamers have been recalled due to "posing a serious burn hazard to consumers.

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Consumer 130

Kuusoft

FEBRUARY 9, 2024

Arina Gerasimova+1 866-546-8838marketing@kuusoft.com For Immediate Release Los Guerreros Redefines Customer Experience with Kuusoft’s Digital Signage Solution Los Guerreros… The post Los Guerreros Redefines Customer Experience with Kuusoft’s Digital Signage Solution appeared first on The Official Kuusoft Blog.

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Customer Experience 100

Retail Wire

FEBRUARY 9, 2024

Here is a list of special promotions for National Pizza Day.

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Promotions 147

Cisco Retail

FEBRUARY 9, 2024

In the ever-evolving world of digital connectivity, Cisco continues to pave the way with innovative solutions not just centered around technological advances, but also around how those advances can… Read more on Cisco Blogs

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

FEBRUARY 9, 2024

The new restwear, sleepwear and innerwear collection is part of a larger owned brand strategy — one new CEO Tony Spring says he has confidence in.

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RIS News

FEBRUARY 9, 2024

The annual “Store Experience Study” represents the 21st year of collaboration between RIS News and IHL Group. Benchmark your store technology stack against your peers and discover the industry’s tech investment plans for today and into the future.

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Planning 76

Cisco Retail

FEBRUARY 9, 2024

Every Cisco Live, we have the opportunity to meet our esteemed Cisco Designated VIPs in person.

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RIS News

FEBRUARY 9, 2024

Step into the future of analytics at our upcoming Analytics Unite event, being held at The Drake Hotel in Chicago from May 1-4.

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ATS 84

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience