Wed.Oct 11, 2023

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Preparing for the VR and AR Future of Retail

Retail Focus

Virtual reality and augmented technologies have long been a topic of fascination in science fiction, and now they’re working their way into the real world. This tech was promised to completely reshape our society, revolutionising our lives on a level that would put the smartphone to shame. Though their progress has been slow, the success of these systems is inevitable.

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Can King Living differentiate itself in the $379b US furniture market?

Inside Retail

This week, Australian furniture and homewares brand King Living announced plans to expand into the United States. The business already operates across Australia, New Zealand, Singapore, Malaysia, Canada, China, and the United Kingdom, but a step into the US is a whole different beast. According to Statista, the US furniture retail category is worth $379.6 billion annually, and is expected to grow by a CAGR of 3.91 per cent between 2023 and 2028.

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A Guide to Managing Young Employees

Retail TouchPoints

The so-called “Great Resignation” may be over for salaried workers, but for frontline employees there is no end in sight to the labor shortage. The retail sector has experienced one of the most acute impacts of this shortage, with a 57.3% employee turnover rate and comparatively slower wage gains creating a talent drought that poses a potentially existential threat to the industry.

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Skechers wins first round patent dispute against Dockers

Inside Retail

Skechers USA has obtained a European Union-wide preliminary injunction prohibiting Dockers by Gerli from selling a shoe style that infringes its patent. The Dusseldorf Regional Court in Germany issued the decision after concluding that Dockers violated Skechers’ owner’s rights for its Hands Free Slip-ins’ heel pillow designs. “While the ruling can be appealed, we are very pleased that the German court in the first instance acknowledged Skechers’ rights and immediately stopped the sale of the off

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Walmart, Tesco, Unilever Campaign to Minimize Food Waste

Retail TouchPoints

The Consumer Goods Forum Food Waste Coalition of Action (FWCOA) has launched its #TooGoodToWaste initiative, a food loss and waste education project designed to spur faster progress in minimizing waste among CGF members and their millions of customers. The FWCOA has created a TooGoodToWaste page with information and resources to share with consumers, and food companies are being asked to use the hashtag in their consumer campaigns to raise awareness about the environmental impacts of food loss.

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LVMH Shares Plummet as Luxury Group Faces Slowing Sales Growth Amid Economic Uncertainty

Retail Wire

French luxury conglomerate LVMH’s stocks have hit their lowest point since December, following a report of decelerated third-quarter sales growth. This.

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Metcash gets $500,000 grant for its waste-reduction initiative

Inside Retail

Metcash has received a $500,000 grant from the NSW Government for its waste reduction and recycling initiative. The NSW Bin Trim Network Program is the country’s largest business waste reduction program, and Metcash is one of 14 companies to receive funding this year. The program aims to divert 35,000 tonnes of waste from landfills annually by helping businesses reduce waste and implement circular economy solutions.

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Showfields Files for Bankruptcy Protection as it Seeks to Reorganize

Retail TouchPoints

Showfields has filed for Chapter 11 bankruptcy protection in the Eastern District of New York Bankruptcy Court, blaming the lingering effects of COVID-19 and inflexible lease agreements. The unique retailer, which houses brands’ products for a fee and rotates its assortment every few months, closed its Showfields Miami location in July 2023 and its Manhattan store, Showfields NoHo , in September.

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Malaysian brand Duck brings modest fashion flair to Disney collab

Inside Retail

In a magical blend of fashion and nostalgia, Malaysian scarf and apparel brand Duck is taking its fans on a journey back in time to the Roaring Twenties and Jazz Age, all while celebrating an enduring cultural icon – Mickey Mouse. Marking its 10th collaboration with Disney, and third featuring the world’s most famous mouse, the premium modest fashion brand is offering a collection of scarves and ready-to-wear apparel that pays homage to both Mickey Mouse and the era he debuted in.

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Walgreens Boots Taps Healthcare Vet for CEO Post

Retail TouchPoints

A little over a month after the abrupt departure of CEO Rosalind Brewer, Walgreens Boots Alliance (WBA) has named former Express Scripts CEO and Cigna executive Tim Wentworth to the top role, effective October 23. The switch comes as WBA focuses on “right-sizing its business” following a period of share price declines and lagging profits. In recent months these efforts have included plans to close 150 Walgreens locations in the U.S. and 300 Boots locations in the UK, corporate layoffs and the sa

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Is the DTC business model dead, or just evolving?

Inside Retail

A few years ago, it seemed like every new brand making noise in the market was adopting a direct-to-consumer (DTC) business model. But fast forward to today, there is a growing list of DTC brands that have either failed to become profitable and folded, or, even more interestingly, been forced to adopt more traditional retail models to survive. The rise, fall and evolution of many high-profile DTC brands raises questions about the future of DTC as a business model.

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Understanding eCommerce Business Models: A Guide

Wiser

The landscape of online retailing encompasses everything from drop-shipping and wholesaling to subscription and white-labeling, allowing entrepreneurs to choose the optimal business model to align with their brand’s vision and capabilities. Choosing the right eCommerce business model can significantly impact a brand’s success, and it requires a comprehensive understanding of each model’s nuances.

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Opening date set for Sydney suburban shopping centre Bay Central Woolooware

Inside Retail

The Bay Central Woolooware shopping centre at Novm’s billion-dollar Woolooware Bay Town Centre in Sutherland Shire, Sydney will start business operations on November 22. Upon completion, the shopping centre will house 60 stores including a gym, childcare centre and a medical precinct. There will also be two full-line Woolworths and Aldi supermarkets, and Dan Murphy’s, which will all be trading on the opening day.

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Amazon’s Prime Big Deal Days Kick Off Holiday Shopping Season Amidst Economic Pressures

Retail Wire

Amazon’s Prime Big Deal Days event, predicted to generate $8.1 billion, has begun, marking the start of the holiday shopping season for the e-commerce giant. This comes as consumers, facing economic pressures, are opting for early holiday shopping. While the sale offers exclusive deals, analysts note that the perceived value of discounts varies by product.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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David Jones launches exclusive swim shorts, celebrating its 185th anniversary 

Inside Retail

David Jones has partnered with Vacay Swimwear to launch limited-edition swim shorts, as part of the celebration for its 185th anniversary. The range, which features David Jones’ houndstooth print, is available now in-store and online, exclusively at David Jones, for $89. “As one of our pillar brands, Vacay has been on an incredible growth trajectory with David Jones for the past 3 years, so it was a given that we work with them on this momentous occasion to create some limited-edition products f

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Chipotle Announces Modest Menu Price Increase to Offset Inflation

Retail Wire

Chipotle Mexican Grill has announced plans to implement a modest price increase for its menu items in response to inflation, marking the first hike in over a year. While exact figures were not disclosed, this move comes after a period of holding off on price increases due to customer spending patterns and stabilized ingredient costs.

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LVMH sees higher revenue amid double-digit growth in Europe, Japan

Inside Retail

Luxury brand retailer LVMH’s revenue grew 14 per cent to €62.21 billion (US$65.9 billion) in the first nine months of FY23, on the back of double-digit growth in Europe, Japan and the rest of Asia. Its selective retailing segment posted the highest revenue growth of 26 per cent to €12.43 billion during the three quarters, while the fashion and leather goods segment rose 16 per cent to €30.91 billion.

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Walgreens Appoints Healthcare Expert Tim Wentworth as New CEO to Revamp Business

Retail Wire

U.S. pharmacy giant Walgreens Boots Alliance has named Tim Wentworth, former head of Express Scripts, as its new CEO. Wentworth, known for his expertise in healthcare services, will lead Walgreens’ efforts to diversify its healthcare offerings. This move comes as Walgreens seeks to rebound from declining sales due to reduced demand for COVID-related services and.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Next closes in on £100m FatFace takeover deal

Retail Gazette

Next is understood to be close to securing a £100m takeover deal for FatFace. According to Sky News, the high street giant is understood to be finalising the terms to acquire the fashion retailer, just three years after it was taken over by its lenders. It said the deal could be announced later this week. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Fatface’s owners are understood to have hired advisors Rothschild on it

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Internet Giants Thwart Record Denial-of-Service Attack, Warn of New Threat

Retail Wire

Google, Amazon, and Cloudflare have successfully repelled the internet’s largest-known denial-of-service attack, with Google’s cloud services fending off traffic over seven times the size of the previous record. This attack, which began in late August, highlighted a vulnerability in the HTTP/2 protocol, leaving servers open to a flood of rogue requests.

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Amazon promotes private label food range with first advertising campaign

Retail Gazette

Amazon has unveiled its first marketing campaign to promote its byAmazon private label food range. Running until 29 October, the online giant’s adverts highlight the expansion of the range since its initial launch in 2021 – at the same time that Amazon opened its first Fresh store in the UK. The campaign also features the new tag line, ‘Food too, who knew?

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TikTok’s Pickle-Jar Sweatshirt Craze: A Seller’s Success Story

Retail Wire

TikTok’s e-commerce platform, Shop, has seen a surge in popularity, with unusual items like pickle-jar sweatshirts gaining immense traction. Jessica Slone, the founder of Bad Addiction Boutique, sold over 43,000 of these sweatshirts through TikTok Shop, becoming a brinefluencer and receiving swag from pickle brands. The trend illustrates the platform’s power in propelling unique products.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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CARU Releases Guidelines for Advertising to Children in the Metaverse

Hunton Andrews Kurth

BBB National Programs’ Children’s Advertising Review Unit (CARU) has released new Guardrails for Child-Directed Advertising and Privacy in the Metaverse. As explained in a BBB press release , the Guardrails are intended to provide companies with best practices as they navigate the complexities of engaging with children in metaverse experiences. The Guardrails offer “actionable recommendations” on developing metaverse experiences directed to children, complying with existing advertising and priva

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Weight-Loss Drugs Have Negligible Impact on PepsiCo Sales, CEO States

Retail Wire

PepsiCo’s CEO, Ramon Laguarta, has stated that the impact of weight-loss drugs like Ozempic and Wegovy on their sales has been minimal so far. While acknowledging some uncertainty about the long-term effects of these drugs on consumer behavior, the company remains watchful of the trend. Laguarta highlighted a shift toward more snacking and mini-meals, particularly.

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Kammac’s ‘Pop-Up’ Fulfilment Service Launch Delivers for Ecommerce Start-Ups & Entrepreneurs

365 Retail

UK logistics specialist Kammac is taking the pain out of e-fulfilment with a new pop-up service, helping start-up businesses to outsource their operation within days. Backed by dedicated centres and experienced personnel, the solution gives companies the flexibility to scale up rapidly without committing to long-term overheads or compromising on customer experience.

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Birkenstock Falters in Lackluster Wall Street Debut, Signaling Investor Caution

Retail Wire

Birkenstock, the esteemed German sandal manufacturer with a 250-year legacy, saw its shares start trading at $41, below its IPO price of $46.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Cygnet takes flight, landing in nationwide John Lewis and Waitrose

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Premium gin brand, Cygnet, founded by the UK’s most successful classical singer Katherine Jenkins OBE and artist and social-impact filmmaker Andrew Levitas, are excited to announce that both Cygnet Welsh Dry Gin and Cygnet 22 will be available to purchase from selected Nationwide Waitrose and John Lewis stores this October.

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Retail is Back & Better Than Ever: Embracing the Omnichannel Experience

One Step Retail

For a while, it seemed like the era of traditional retail was coming to an end… Many big brands with numerous physical stores faced severe challenges during the pandemic, leading to closures and uncertainty. However, the retail landscape is now experiencing a remarkable resurgence, with new stores opening and innovative brands emerging.

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How to drive a successful customer experience strategy

Retail Customer Experience

How can you build an end-to-end customer experience that works for your organization? The closing keynote at the Bank Customer Experience Summit took a closer look at this topic.

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REI Opens Distribution Center That Prioritizes Employee Experience and Sustainability

RIS News

Specialty outdoor retailer REI Co-op has started fulfillment from its new DC in Lebanon, TN. Learn how the facility's design and operations prioritize the employee experience while setting a new standard to fight the climate crisis.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio