Retail TouchPoints
NOVEMBER 7, 2022
In today’s social media-driven economy, the word content has never held more weight and currency. Consumers can’t get enough — the average digital content consumption is now six hours and 59 minutes per day, and that number is only going to continue to grow. So how can brands and retailers possibly keep up and continue to produce the amount of fresh content that their shoppers desire?
Inside Retail
NOVEMBER 7, 2022
Trans-Tasman retailer Strandbags has changed its brand name to Strand as part of a multi-year modernisation strategy to attract new customers. The company will follow up the name change by investing in improving customers’ omnichannel experiences including modernising all systems, introducing automation and streamlining operations. Strand Group CEO Felicity McGahan said the brand’s legacy needs to “evolve” and attract a new generation of shoppers.
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Retail TouchPoints
NOVEMBER 7, 2022
Amazon is the latest company to implement a hiring freeze as both the tech and retail sectors struggle with difficult macroeconomic conditions. In a letter to employees on Nov. 2, 2022, Beth Galetti, SVP of People Experience and Technology at Amazon said the company will pause new incremental hires in its corporate workforce for at least the next few months.
Inside Retail
NOVEMBER 7, 2022
Australian pharmacy chain Chemist Warehouse has launched a new marketplace providing customers access to a broader range of products. Since physical stores and distribution centres are subject to limited capacity, the new marketplace provides both customers and suppliers with “unlimited digital shelf space,” says Nick Blatt, the head of e-commerce and digital customer experience at the retailer.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
NOVEMBER 7, 2022
Solana Spaces , a “phygital” store designed to help consumers better understand NFTs, blockchain and Web3, is on a global expansion path fueled by a unique franchising model. The retailer, which opened its first permanent store in July 2022 at Manhattan’s Hudson Yards mall, plans to add 10 stores in 2023 in cities including London, Los Angeles and New Delhi.
Inside Retail
NOVEMBER 7, 2022
Wholesale beverage marketplace Kaddy is to restructure its consumer business into a pure-play B2B fulfilment service provider following a strategic review. Newly appointed CEO Steve Voorma said the business is generating growth momentum with Kaddy Marketplace and has “significant scalability” across the industry. Kaddy will now operate as Kaddy Marketplace for wholesale trading between buyers and beverage suppliers and Kaddy Fulfilment – a specialised B2B warehousing and logistics service to the
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
NOVEMBER 7, 2022
Blooms the Chemist has partnered with recycling start-up Pharmacycle to tackle one of the most prevalent forms of medical waste: blister packs. In conjunction with National Recycling Week this week, the pharmacy chain is putting new, co-branded recycling stations in over 100 Blooms locations, so customers can drop off used blister packs instead of sending them to landfill.
Retail TouchPoints
NOVEMBER 7, 2022
As consumers work to check off their holiday shopping lists, many will be flocking to physical stores. Department stores, specialty retailers and luxury brands alike will display their holiday spirit using best-in-class design and storytelling strategies to draw these shoppers in. Retail TouchPoints will celebrate the creative professionals who add the magic to the holiday shopping season with the design:retail Winning Windows awards program.
Inside Retail
NOVEMBER 7, 2022
Australian-owned and operated sportswear brand LSKD is opening its third retail space this year, as part of a plan to expand its retail presence before peak period. The 150sqm Westfield Chermside store – which has a custom-front design – is set to open on 3 December, and follows the opening of its Chadstone store, which had 20,000 customers walk through the doors when it launched in October.
Retail TouchPoints
NOVEMBER 7, 2022
Associates at a Home Depot location in Philadelphia reportedly voted against joining a union in a 165-51 vote, according to Reuters. The union, Home Depot Workers United, had sought to address concerns regarding wages, staffing and training. Home Depot Workers United also has filed an unfair labor practices complaint against Home Depot for engaging in unlawful surveillance and interrogating workers at the Philadelphia store, according to the union.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
NOVEMBER 7, 2022
Following the success of its collaboration with designer Kym Ellery in March , Australian fashion brand Witchery has teamed up with another acclaimed designer, Kit Willow, on a capsule collection of environmentally friendly resort wear just in time for the Australian summer. . Titled ‘Towards a Sustainable Future’, the collection launched in select stores and online on 4 November and features naturally derived fabrications, such as hemp, cotton and viscose, as well as buttons made from corozo nu
Retail TouchPoints
NOVEMBER 7, 2022
Photo courtesy of SHOWFIELDS. Photo courtesy of SHOWFIELDS. Photo courtesy of SHOWFIELDS. Photo courtesy of SHOWFIELDS. SHOWFIELDS , the lifestyle retailer known for its experiential approach , has introduced a new retail concept in Brooklyn’s Williamsburg neighborhood that illustrates the company’s interpretation of the idea of home. Design concepts for the six-room space were inspired by the local neighborhood, even down to the outside structure: the store is set in a brownstone that features
Tokinomo
NOVEMBER 7, 2022
Campaign Corner. Beer on Netflix. Beer brands were shut down from Amazon Prime’s ads due to a recent policy that prohibits alcohol ads in several countries, including the US. However, Netflix doesn’t have this policy. The streaming platform will debut its ad-supported tier in the US and Anheuser-Busch InBev is the first to secure a slot for its beer ad.
Retail Focus
NOVEMBER 7, 2022
Fenwick revealed its much-anticipated Newcastle Christmas window theme Clarice Bean: Think Like an Elf, which magically depicts the much-loved character Clarice Bean trying ‘exceptionordinarily’ hard to save her family’s Christmas and stop the Christmas spirit completely floating away. . This year’s theme was created in partnership with award-winning children’s author and illustrator Lauren Child CBE.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
NOVEMBER 7, 2022
Australian-owned and operated sportswear brand LSKD is opening its third retail space this year, as part of a plan to expand its retail presence before peak period. The 150sqm Westfield Chermside store – which has a custom-front design – is set to open on 3 December, and follows the opening of its Chadstone store, which had 20,000 customers walk through the doors when it launched in October.
Retail Focus
NOVEMBER 7, 2022
RIXO opened its third store located at 44 Carnaby Street, in the heart of Londo n ’ s busiest shopping area. The 995 square ft store opens this November. The RIXO Carnaby store is the ?rst to be curated with a design studio. The ?t out of the store will be vintage inspi r ed , keeping true to RI X O ’ s brand DNA. The store will hold all current collections and products perfect for gifting moving into the Christmas period.
Inside Retail
NOVEMBER 7, 2022
Sydney cafe chain 85 Degrees has been fined $475,000 by the Federal Court for exploiting Taiwanese students under the guise of a “purported internship” arrangement. An investigation by the Fair Work Ombudsman (FWO) found that between July 2016 and June 2017, eight Taiwanese students (aged 20 to 22) on working holiday visas were underpaid between $50,213 and $58,248 each over a period of just under 12 months.
Retail Focus
NOVEMBER 7, 2022
Modern spectacle maker Cubitts has today unveiled two new stores in the heart of Edinburgh, its first sites outside of England. The stores, Cubitts Old Town and Cubitts New Town will bring the brand’s considered offering of spectacle making, eye examinations, repairs and services to the city’s residents and visitors. Taking the total number of UK stores to 15, Cubitts Old Town is situated on one of the most historic and photographed streets in Britain (West Bow), while Cubitts New Town sits oppo
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
NOVEMBER 7, 2022
LVMH brands Bulgari, Louis Vuitton and Tiffany & Co. ran commercials on “Gilmore Girls” and other shows that are part of Netflix’s new ad-supported membership option.
Retail Focus
NOVEMBER 7, 2022
Zumtobel is delighted to announce that its SCENO luminaire has been awarded “Lighting Product of the Year in the 30th anniversary Electrical Industry Awards. The Electrical Industry Awards is a celebration of the best the Electrical Industry professionals have to offer, rewarding a whole host of proactive approaches to individual achievement, technical innovation, and supply-chain collaboration.
Retail Wire
NOVEMBER 7, 2022
Workers at a Home Depot store in Philadelphia voted 165 to 51 against forming a union, according to the National Labor Relations Board. A company spokesperson said that Home Depot’s leadership was “happy that the associates at this store voted to continue working directly with the company. That connection is important to our culture, and we will continue listening to our associates and making The Home Depot a great place to work and grow.”.
Retail Focus
NOVEMBER 7, 2022
There was much ambiguity around what “sustainability” is and how it may be defined. For many years, sustainability has been tied to ethical, circular, slow, or mindful fashion. Several decades ago, some brands saw an opportunity to showcase sustainable products in their offerings. It was either the material from which those products were made, whether they were first-hand or second-hand, or whether they were green or environmentally friendly.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
NOVEMBER 7, 2022
Walgreens Boots Alliance is reported to be close to making a $9 billion deal to merge its Village Practice Management business with Summit Health. Village Practice Management operates VillageMD clinics inside Walgreens’ stores and as standalone locations. Summit Health operates more than 370 doctor offices as well as CityMD urgent-care centers.
Inside Retail
NOVEMBER 7, 2022
Apple expects lower shipments of premium iPhone 14 models than previously anticipated following a significant production cut at a virus-blighted plant in China, dampening its sales outlook for the busy year-end holiday season. Demand for high-end smartphones assembled at Foxconn’s Zhengzhou plant has helped Apple remain a bright spot in a technology sector battered by consumer spending cutbacks amid surging inflation and interest rates.
Retail Wire
NOVEMBER 7, 2022
Sears and Kmart had nearly 3,500 stores when they were merged by Eddie Lampert. Today the company has just over 20 stores, a fact surprising to many who thought the chains long ago went out of business.
Inside Retail
NOVEMBER 7, 2022
Australian streetwear label Culture Kings has launched its first store in the US, which also reveals its new in-store retail experience. . The Las Vegas store – which is larger than the brand’s Australian stores – has 14,000sqft of retail space and includes the brand’s revolutionary features such as a recording studio for musical artists, a 23-metre hat wall, live DJs performing daily, and a Secret Room featuring sought-after items on the streetwear market.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Small Biz Trends
NOVEMBER 7, 2022
It’s always difficult to say goodbye to someone we worked with for years. Whether it is a co-worker, an employee, or your boss, celebrating their retirement can be a bittersweet situation. Finding the right retirement gift can also be a daunting task, as you’ll want to make sure it is a meaningful gift that shows how much you appreciate them.
Retail Wire
NOVEMBER 7, 2022
Sweetgreen is rolling out its answer to Rice Krispie Treats. The restaurant chain debuted its Crisp Rice Treat, which is made with organic brown rice, quinoa, millet and honey-date caramel. The treat has 190 calories and includes six grams of sugar. Sweetgreen chief concept officer Nicolas Jammet said the chain sees opportunities to expand into desserts.
Small Biz Trends
NOVEMBER 7, 2022
Selling handmade products can be a profitable business. However, you need the right pricing formula to ensure you cover all your business costs and enough extra to grow your business. Here’s a guide on how to price handmade items for Etsy sellers and other handmade business owners. Some Useful Terms to Know. When pricing handmade products, there are a few different structures and terms that may impact your decisions.
Retail Wire
NOVEMBER 7, 2022
Amazon.com said that electric delivery vans have helped to deliver over five million packages to customers since being rolled out in July. The vans are currently operating in nearly two dozen cities. “We’re always excited for the holiday season, but making deliveries to customers across the country with our new zero-emission vehicles for the first time makes this year unique,” said Udit Madan, vice president of Amazon Transportation.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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