Wed.Jan 18, 2023

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Sephora set to open in Westfield London

Retail Focus

Sephora is kicking off the year with the announcement of a new experiential store in London. The beauty lover’s ultimate destination is arriving in March 2023 in Westfield London, one of the Europe’s largest shopping and leisure destination. The 6000+ sq. ft store is set to showcase an exceptional assortment of products and personal services in a dazzling space that will feature inspiring innovations drawn from the Global retailer’s unique network.

Shopping 299
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Neiman Marcus Adds C-Level Brand and Retail Leaders

Retail TouchPoints

Seeking to advance its Revolutionize Luxury Experiences initiative, Neiman Marcus Group has named executives to fill two new high-level positions: Chief Brand Officer and Chief Retail Officer. Nabil Aliffi, previously Global Chief Creative Officer at Soho House , will join the retailer in the brand position, and Stefanie Tsen Ward will be promoted to the retail leadership spot.

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Country Road brands to return to Myer after David Jones separation

Inside Retail

Woolworth Holdings’ sale of the David Jones department-store business has cleared the way for the brands of its Country Road Group division to return to the shelves of Myer. The Witchery, Politix and Mimco brands will launch at Myer from next month while Country Road – including Country Road Kids, Country Road Home and Trenery – will be stocked from July.

Returns 246
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Microsoft to Lay Off 10,000 Employees by April 2023

Retail TouchPoints

Microsoft will trim its workforce by 10,000 people, or approximately 5% of its total employees, according to a January 18, 2023 SEC filing. The reductions will take place during the company’s fiscal 2023 Q3, which runs to the end of March 2023. The tech giant will take a $1.2 billion charge for fiscal Q2, stemming from severance costs along with changes to its hardware portfolio and lease consolidation.

Planning 289
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Retail Marketing Trends 2023: What to expect this year

Tokinomo

If you’ve read our “ Retail Year In Review 2022 ” article, then you know a lot has happened in the last year in this industry. When we were expecting things to relax after the COVID-19 pandemic and its restrictions, the war in Ukraine started and it impacted the retail industry worldwide.

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As Headwinds Mount, Lifetime Value will Become Ecommerce’s ‘North Star’

Retail TouchPoints

The ecommerce pandemic party is officially over. Following two lockdown-induced boom years, online retailers that were once investor and media darlings – Peloton , Stitch Fix , Rent the Runway , Poshmark , to name just a few — are now struggling for survival. As a looming recession causes investors and consumers alike to tighten their belts, the name of the game is no longer “growth” but “resilience.

Consumer 277

More Trending

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Mitigate Worker Shortages by Streamlining Recruitment and Hiring Processes

Retail TouchPoints

Retail TouchPoints (RTP): What have been the most significant changes in the retail hiring landscape over the past two to three years? What are the major contributors to the current problems retailers are having in filling store-level and other vacancies? Eric Holwell: Retailers have faced more competition for talent with the rise of “work-from-home” jobs in the past two to three years.

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Uniqlo is banking on RFID tech to help drive international growth

Retail Dive

The retailer is counting on digital innovation to help drive store growth in North America and Europe, according to Fast Retailing CIO Takahiro Tambara.

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Party City Files for Bankruptcy, Secures $150 Million Loan as it Seeks to Overcome Mounting Debt

Retail TouchPoints

Party City Holdco Inc. (PCHI) has filed for Chapter 11 bankruptcy protection and entered into an agreement with an ad hoc group of holders of more than 70% of its senior secured first lien notes, with the purpose of supporting an expedited restructuring that would substantially reduce the retailer’s debt. The company is aiming to continue its usual operations during the restructuring process.

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Can NFTs solve luxury fashion’s counterfeit problem? 1Fame is banking on it

Inside Retail

Asian fashion brands are getting into the metaverse in a big way, thanks to a recent joint venture between Singaporean platform aggregator 1MetaWorld and Seoul-based Fame Universe. The aim of the partnership, dubbed 1Fame, is to help fashion designers and digital creators create, launch, sell and produce their own digital fashion non fungible tokens (NFTs) in connection with physical garments and real-world experiences.

Fashion 130
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Visual Merchandising on a Budget: Creative Ideas for Small Businesses

Retail Focus

As a small business owner, you know how important it is to make a good impression with customers. Visual merchandising can help you do just that, but it can also be costly. Fortunately, there are plenty of budget-friendly ways to create a visually appealing store. In this blog post, we’ll explore some creative ideas for visual merchandising on a budget that small businesses can use to make a big impact. 1.Use Perspex Cut to Size.

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NRF to stage Asia-Pacific event in Singapore from 2024

Inside Retail

The world’s largest retail trade association – The National Retail Federation (NRF) – is expanding its flagship industry event, Retail’s Big Show, to Asia Pacific next year. The inaugural Retail’s Big Show Asian edition will be held in Singapore at the Sands Expo and Convention Centre between June 11 and 13, bringing retailers, business partners and regional leaders under one roof.

Marketing 130
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J. Crew is the latest to enter resale market

Retail Wire

J. Crew has launched a resale program — J. Crew Always — that will offer second-hand clothing and vintage apparel online through jcrew.com and ThredUp. “Resale is still quite small for us, but ultimately the goal is to grow a circular business where you can extend the life of a product and it’s profitable and it does really well,” said Liz Hershfield, senior vice president & head of sustainability for J.

Marketing 130
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Vestiaire Collective’s fast-fashion ban: clever or counterproductive?

Inside Retail

Last November, international fashion resale platform Vestiare Collective shocked the apparel industry by banning the trade of ‘fast-fashion’ labels. Welcomed by some commentators, others questioned if the move might be counterproductive in closing the door on a valid channel that would allow consumers to repurpose used clothing, rather than consign them to landfills as waste.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Party City files for Chapter 11 protection

Retail Wire

Party City Holdco and some of its U.S. business units have filed for Chapter 11 bankruptcy as part of a plan with creditors to reduce the company’s debt load. The retailer said it has made a deal for $150 million in debtor-in-possession financing from a noteholder group that holds more than 70 percent of its debt. Party City said that its stores will remain open.

Finance 130
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Christmas sales boost Michael Hill’s margins

Inside Retail

Jewellery retailer Michael Hill International says “pent-up demand” and “strong economic conditions” boosted sales in its December half. In a trading update of unaudited accounts for the period ending January 1, the business says sales grew 11.7 per cent to A$363.3 million. Earnings before income and taxes are expected to range between $52 million to $55 million.

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Retail sales fell in November and December

Retail Wire

Retail sales fell 1.1 in December following a revised decline of one percent in November, according to the Commerce Department. October’s sales were up 1.3 percent as many Americans began their holiday shopping early in 2022.

Shopping 130
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Party City files for bankruptcy with plans to shed debt

Retail Dive

The retailer has a deal with bondholders to pursue an “expedited restructuring” aimed at improving its capital structure and liquidity.

Planning 119
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Party City Files Chapter 11 Bankruptcy

VMS

Party City Holdco Inc. (Woodcliff Lake, N.J.) said it has voluntarily filed for Chapter 11 bankruptcy to put the business “on stronger financial footing for the future.” The company’s 800 Party City stores and online sales will continue operating during the restructuring and bankruptcy. The Chapter 11 filing is part of an agreement the retailer entered into with the holders of more than 70 percent of its senior secured, first-lien notes to support an expedited restructuring to reduce PCHI’

Finance 100
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J. Crew embraces resale

Retail Dive

“J. Crew Always” involves online sales of used goods in partnership with ThredUp, as well as an assortment of vintage finds at select stores.

ATS 111
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Adidas responds to fake emails sent out under its name

Retail Wire

Two emails from a fake Adidas account went out this week to fashion influencers and others announcing the appointment of a former factory worker and union organizer as co-CEO of the company and the launch of a “pre-worn” collection. The sportswear giant, which has been accused of ignoring working conditions in the factories that produce its goods, denied the charges. “For more than 25 years, Adidas has taken a variety of measures to ensure fair and safe working conditions for w

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Peloton appoints chief marketing officer

Retail Dive

Leslie Berland most recently held the CMO role at Twitter and brings about a decade of experience from American Express.

Marketing 105
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Microsoft to lay off thousands

Retail Wire

In a memo released this morning, Microsoft has confirmed plans to lay off around five percent of its workforce (roughly 10,000 people). The layoffs follow a cut of about one percent of Microsoft’s workforce in 2022.

Planning 100
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10 Vendor Booth Ideas for Displaying Your Products in 2023

Shopify

More

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December wholesale price increases were lower than November’s

Retail Wire

Wholesale prices in December were up 6.2 percent year-over-year, much lower than the 6.8 percent gain expected by economists and well below the 7.3 percent annual jump in November.

Wholesale 100
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How to Create a Google Business Profile

Independent Retailer

Looking for new ways to get your brand noticed? Creating a Google Business Profile can really help. This free tool allows you to take charge of the way your business appears on Google Search and Maps. With a business profile, you can connect with customers, post updates, list your products and services, accept online orders, and more. . What is a Google Business Profile?

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Millennials and Gen Z drove luxury goods growth in 2022

Retail Wire

Luxury goods consumers are becoming younger and wealthier, according to a report from Bain & Co. Sales within the segment are expected to grow between three and eight percent this year on top of a 22 percent gain in 2022.

Consumer 100
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Facing the New Age of Constant Disruption in the Global Marketplace

LS Retail

©iStock/tiero Normal is over according to the World Economic Forum (WEF). Climate change, geopolitical conflict, aging populations, developing technologies and the like are not issues that can be addressed in isolation by any one constituency and must be undertaken through collaboration, which is, of course, the mission of the World Economic Forum. The WEF also suggests we move and act boldly while maintaining this bifocal vision.

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Washington Supreme Court gives the okay for Albertsons’ to hand out $4B dividend

Retail Wire

The Washington state Supreme Court has given its approval for Albertsons to distribute a special $4 billion dividend to shareholders as part of the grocery giant’s $25 billion merger with Kroger.

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Winning With General Merchandise

Independent Retailer

For both wholesalers and retailers, the ability to offer a wide range of merchandise can be the means to successful sales, especially in today’s economy. Consumers are in the market for value, and smart wholesale companies provide independent retailers with product and pricing options that promote high profit margins, stimulate consumer interest, and enable brands to offer goods at bargain prices.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.