Retail TouchPoints

SEPTEMBER 16, 2021

Seemingly every day there’s another announcement about a new feature enabling purchases on one social platform or another. In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products.

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Social Commerce Consumer Merchant Services Checkout 312

Inside Retail

SEPTEMBER 16, 2021

Ethical toilet paper company Who Gives a Crap reached a major milestone this week securing $41.5 million in its first ever funding round after being bootstrapped for nine years. The funding will help the company expand further and drive its mission to provide better sanitation solutions people in developing countries. In this video, Who Gives a Crap co-founder and CEO Simon Griffiths shares an insight into the company’s growth story, how they survived #toiletpapergate in 2020 and how the f

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Management 246

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart has teamed up with media company Meredith for a cross-platform partnership designed to help customers plan and prepare meals faster and more easily through AI-powered meal planning, shoppable recipes, visual search, chatbots and more. Under the new partnership, customers will be able to shop for Walmart products across content from Meredith’s portfolio of publications, including Allrecipes , Better Homes & Gardens , PARENTS , EatingWell and REAL SIMPLE.

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Social Commerce Shopping Planning Consumer 298

Inside Retail

SEPTEMBER 16, 2021

Facebook’s messaging service WhatsApp on Wednesday launched a new feature to make it possible to search for businesses within its app for the first time, the company told Reuters. The test in São Paulo, Brazil, which allows WhatsApp users to find shops and services through a directory in the app, is the latest feature in Facebook’s drive to bolster ecommerce on its services. “This could be … the primary way that people start a commerce process in WhatsApp,” Matt Idema, Fa

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Advertising Promotions Shopping Location 233

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart is partnering with Ford Motor Company and Argo AI to launch an autonomous vehicle delivery service in Miami, Austin, Texas and Washington, D.C. The effort, which utilizes Ford’s self-driving vehicle powered by the Argo AI Self-Driving System, will be Walmart’s first multi-city autonomous delivery collaboration in the U.S. Walmart customers will be able to place orders and have them autonomously delivered directly to their homes.

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Customer Experience Marketing Location ATS 293

Inside Retail

SEPTEMBER 16, 2021

Managing money is a skill that transcends the boundaries of work and personal – what works well in one area applies equally well to the other. Facilitating these lessons not only helps employees’ personal circumstances but the company’s bottom line too. Hence why employers are increasingly looking to teach their staff – particularly younger ones – how to better manage money.

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Management Payment Services Finance Accounting 228

Retail Focus

SEPTEMBER 16, 2021

Billi London, a revolutionary 100% certified biodegradable tights brand founded by entrepreneurs: Sophie Billi-Hardwick and Marie Bouhier, was one of four female-led brands to be selected from a pool of 30 entrants following a comprehensive judging process with a panel of industry experts and given the opportunity to launch a pop-up retail space. The prize includes full operational support from Shaftesbury.

Consumer 162

Consumer Shopping ATS 162

Retail TouchPoints

SEPTEMBER 16, 2021

Optimization and intelligence platform Feedvisor has launched Feedvisor360, a tool designed to continuously optimize operations on Amazon in real time. The software aims to improve performance in advertising, pricing and inventory. The AI-powered platform is designed to give retailers a complete view of their entire operation, by continuously monitoring market dynamics and automatically identifying opportunities and implementing real-time integrated actions aimed at driving sales and profits.

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Advertising Marketing ATS 263

Inside Retail

SEPTEMBER 16, 2021

Since the pandemic hit 18 months ago, beauty retail giant Mecca has transformed its training and education program for its customers, with the launch of MECCAversity and its first online career expo. The extensive MECCAversity program includes deep dives into products, workshops in customer service and even keynote presentations from the likes of former Australian Prime Minister Julia Gillard and athlete and motivational speaker Turia Pitt.

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ATS Management Store Operations Customer Experience 130

Retail TouchPoints

SEPTEMBER 16, 2021

High-end essentials brand Goodlife has opened its first flagship location in New York City. Situated on Bleecker Street in the heart of the West Village, the new flagship replaces a smaller store on the same street. The new store opening marks the next stage in Goodlife’s evolution , which started as a wholesaler, then moved into ecommerce pure-play and now omnichannel retail.

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Wholesale Location Shopping ATS 263

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

SEPTEMBER 16, 2021

Macpac CEO steps down, Priceline GM to take over. Outdoor brand Macpac’s long-time leader Alex Brandon has signalled his exit from the business, with Priceline general manager of retail operations Cathy Seaholme to take his place in October. Brandon has been chief executive at Macpac since 2012, and continued in the role through Super Retail Group’s acquisition of the camping and travel brand.

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Outdoor Supermarket Management Planning 130

Retail Focus

SEPTEMBER 16, 2021

One of the most stressful things in life is your career. There is always pressure to do a great job. After all, this is the thing that is providing your financial support. It ’ s common sense that any job will come with at least some stress. Of course, some roles are more stressful than others. A major factor in your career ’ s success is how well you can cope with this stress. .

ATS 130

ATS 130

Inside Retail

SEPTEMBER 16, 2021

Hong Kong-listed beauty business The L’Occitane Group has appointed Andre J Hoffmann as its new CEO, taking over from Reinold Geiger, who led the business for more than 25 years. Hoffmann, left, and Geiger. Hoffmann will also continue his previous role as the vice-chairman of the board and executive director, while Geiger continues to be board chairman and an executive director.

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Fashion Planning Management 130

Retail Wire

SEPTEMBER 16, 2021

Harris Teeter announced that it is temporarily cutting back store hours until further notice as the grocery chain deals with a labor shortage that is affecting businesses nationwide. The Kroger-owned chain has offered bonuses and temporary pay increases during the pandemic in an effort to recruit and retain retail associates working on the front line.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

SEPTEMBER 16, 2021

Myer’s online sales have more than doubled since John King took over running the department store in 2018, and the CEO believes they can double again to reach $1 billion in the not-too-distant future. “Online is now a $500-million-plus business. We’ve done this faster than we expected,” King said on a call about the retailer’s full-year results on Thursday.

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Planning Net Profit Department Stores Fulfillment 130

Retail Wire

SEPTEMBER 16, 2021

Kroger has updated its mask policy, requiring all employees and contractors to wear masks inside its stores, offices and other facilities regardless of their vaccination status. The supermarket giant is strongly recommending that customers wear masks but is not making it a requirement to shop.

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Supermarket Shopping 130

Inside Retail

SEPTEMBER 16, 2021

Online fashion retailer Asos set out plans to cut its environmental impact and improve worker rights on Thursday, tying its success in cutting waste and carbon levels to future management pay. Joining a growing list of fast-fashion companies to open up its supply chain for external scrutiny, Asos set out targets for improving recycling rates, cutting energy usage and increasing the diversity of its corporate leaders.

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Fast Fashion Fashion Planning Management 130

Retail Wire

SEPTEMBER 16, 2021

The U.S. childcare system is not working for most families, offering too few providers at too high costs, according to a new report from the Treasury Department. Inadequate childcare has been tied to financial hardships, particularly among families with younger parents, and labor force participation as parents, primarily women, stay home to care for children when there is a lack of affordable alternatives.

ATS 130

ATS 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Focus

SEPTEMBER 16, 2021

ITV and EE today announce a new product placement partnership, with plans unveiled for EE’s latest store opening on one of the most famous streets in the UK, Coronation Street. EE is set to become the connectivity partner of Weatherfield, which will also see EE employees and shopping bags integrated into episodes of the iconic British soap. The shop facade will initially be hidden behind an EE branded hoarding from 20 th September as the new shopfront is fitted out, with the EE store front unvei

Returns 130

Returns Customer Experience Management Shopping 130

Inside Retail

SEPTEMBER 16, 2021

Ralph Lauren is set to open Western Australia’s first standalone Polo Ralph Laruren store at Karrinyup Shopping Centre, its fourth outlet in Perth. The store occupies a 179sqm space on the Level 1 of the shopping centre, housing a range of capsule collections, exclusives and in store activations, including its upcoming Summer 2021 Collection. Ralph Lauren at Karrinyup is scheduled to open its doors to the public on October 7, followed by the opening of Ralph Lauren The Rocks later this year.

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Planning Shopping ATS Accessories 130

Talking Retail

SEPTEMBER 16, 2021

A One Stop franchisee in Scotland has hit £1m worth of sales through Snappy Shopper in less than two years. Adeil Hussain went through the £1m mark in just 20 months at his store in Airbles, Motherwell. Hussain has racked up over 19,660 orders and 800 customers. He said: “The figures really speak for themselves. We’ve. This story continues at Home deliveries hit £1m in less than two years for Scottish retailer.

ATS 136

ATS 136

Cisco Retail

SEPTEMBER 16, 2021

In 20+ years at Cisco I’ve seen the company evolve in various aspects of technology, but also with the different facets of diversity that exist within our employee base. To be the #1 IT company, we know we must have a diverse, and inclusive, global workforce committed to technology innovation that connects us all. In doing this, Cisco continues to change the way the world works, lives, plays, and learns.

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Management Returns Location ATS 142

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

SEPTEMBER 16, 2021

August retail sales were up 0.7 percent, outperforming economists’ expectations, as consumers spent more on apparel, electronics and furniture. Restaurant sales declined following July’s gains.

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Apparel Consumer 100

Cisco Retail

SEPTEMBER 16, 2021

As our COO Maria Martinez has said , “customers buy outcomes, not products” And it is incredibly exciting when that outcome is complete industry transformation. Over the years, Cisco has been one of the proven enablers of industry transformation. The Telco & Media industry is one example of an industry that’s been ripe for disruption, thanks to operators such as Rakuten Mobile.

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Location Management Customer Experience Telecommunications 140

Retail Wire

SEPTEMBER 16, 2021

Fast Retailing, the parent company of Uniqlo, said four items intended to be part of the retailer’s new fall lineup are delayed due to COVID-19 lockdowns at factories in Vietnam. Most factories have reopened in the Asian nation but many are facing labor shortages as they play catch up.

ATS 100

ATS 100

Cisco Retail

SEPTEMBER 16, 2021

Improving efficiency for the Cisco team in the Black Hat USA NOC. As a proud partner of the Black Hat USA NOC , Cisco deployed multiple technologies along with the other Black Hat NOC partners to build a stable and secure network for the conference. We used Cisco Secure Malware Analytics to analyze files and monitor any potential PII leaks. We also used Meraki SM to manage over 300 iPads used around the venue for registration, as well as sales lead generation.

Accounting 140

Accounting Management ATS 140

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

SEPTEMBER 16, 2021

Parachute, the direct-to-consumer brand known for its bed and bath soft goods products, is moving into the furniture category with a line of handcrafted bed frames. “Over the years we’ve had thousands upon thousands of questions — more than 6,000 to be exact — from our customers about where to buy the bed frames we used in our catalogs. So it was natural that we extended our assortment into textile-covered bed frames that match our comfort aesthetic,” said Ariel Kaye, founder and CEO of Parachut

Consumer 100

Consumer 100

Retail Dive

SEPTEMBER 16, 2021

J. Jill, Chico's, Tuesday Morning and others still show financial vulnerability even during a broad-based retail recovery, according to RapidRatings data.

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Retail Wire

SEPTEMBER 16, 2021

Amazon.com is launching a three-week sales “Holiday Beauty Haul” event to help establish the site as the go-to place for beauty and personal care products. “Sephora and Ulta have very, very successfully protected their customer base,” said Elaine Kwon, former executive in Amazon’s fashion category who runs Kwontified, an e-commerce management and software company.

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Planning Fashion Management 100

Talking Retail

SEPTEMBER 16, 2021

Aunt Bessie’s is rolling out a new recipe for its frozen potatoes range, accompanied by updated packaging. The new recipe means the brand can now claim the potatoes are the “crispiest and fluffiest Aunt Bessie’s roast potatoes yet”, according to consumers involved in testing. Aunt Bessie’s has also invested in a £2.1m extension to its. This story continues at Aunt Bessie’s unveils new roast potato recipe.

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Consumer ATS 113

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience