Retail Focus

OCTOBER 12, 2023

With its trendy approach to eyewear, unique business model, transparency and sustainability initiatives, Ace & Tate continues to push the boundaries set by traditional opticians. Its uber-cool online presence is coming through strongly in its growing number of bold, bright, and visually impactful physical retail spaces. Shoplight is delighted to be working with fellow B Corp Ace & Tate, helping them deliver lighting that complements its recognisable interiors and branding.

Fashion 147

Fashion Management 147

Inside Retail

OCTOBER 12, 2023

Peter Alexander has secured a licence to produce a sleep and lounge collection co-branded with Moulin Rouge, in a deal negotiated by Melbourne-based firm Asembl. The Moulin Rouge collection, available in Peter Alexander stores and online, includes sleep and lounge pieces as part of Peter Alexander’s ‘Paris’ collection. The sleepwear line is inspired by Moulin Rouge and features the club’s classic posters and themes.

Consumer 278

Consumer Marketing Accessories Fashion 278

Retail TouchPoints

OCTOBER 12, 2023

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to reconcile their reservations. According to Morning Consult, 52% of consumers are convinced that AI is here to stay. As a matter of fact, as accessibility becomes a more prevalent concern in the retail sector, the interplay between new technology and AI represents some good news.

Social Commerce 272

Social Commerce Consumer Shopping Marketing 272

Inside Retail

OCTOBER 12, 2023

The holiday season has long been a critical trading period for the retail sector. For many retailers, the months of November and December make up a large chunk of their annual sales, with customers out shopping in droves ahead of the Christmas season. However, after a number of years of record spending in Australia, this holiday season is shaping up to be a bit less merry than usual.

Finance 264

Finance Consumer Shopping Promotions 264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

OCTOBER 12, 2023

After a successful trial, Petco is expanding its partnership with PayPal -owned reverse logistics solution Happy Returns to all its stores nationwide. Petco customers can now bring ecommerce orders they need to return with them while running errands for their pets, with no box or shipping label required. And customers that use Happy Returns Bars in Petco stores also will receive a same-day coupon they can use to get their pet a new toy.

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Returns Location Shipping 266

Inside Retail

OCTOBER 12, 2023

In what is expected to be a first for New Zealand, the new premium outlet shopping centre, Manawa Bay, will house a dining precinct fully powered by electricity only. The Auckland Airport team who are developing the site will be introducing a zero natural or LPG gas policy on site, which is expected to eliminate up to 57 per cent of its greenhouse gas emissions from its kitchens.

Shopping 246

Shopping Outdoor Fashion Location 246

Inside Retail

OCTOBER 12, 2023

Shoe manufacturer Birkenstock Holding has debuted on the New York Stock Exchange as it welcomes more investors following L Catterton’s acquisition of the company in 2021. The company priced its initial public offering at $46 per share, which gave it an $8.6 billion valuation. However, it opened at $41 per share, 11 per cent below the IPO price, according to CNN ‘s Nightcap.

Management 130

Management Consumer ATS Accessories 130

Retail TouchPoints

OCTOBER 12, 2023

Sales during Amazon ’s Prime Big Deal Days, the now-annual fall member sale event, were significant but essentially flat compared to last year when the sale debuted, according to data from Salesforce. Among the best-selling categories during this year’s event — which took place Oct. 10-11 and now marks the unofficial kickoff to the holiday season — were apparel , beauty , home and toys.

Beauty and Health 257

Beauty and Health Apparel Shopping ATS 257

Inside Retail

OCTOBER 12, 2023

Fast Retailing Co, owner of clothing brand Uniqlo, forecast 18 per cent growth in annual profit next year, as it plans to expand in key markets including China, anticipating that the rising cost of living will make shoppers more price conscious. Fast Retailing, known for its fleece jackets and inexpensive basics, plans to open 80 new stores a year in Greater China which includes Hong Kong and Taiwan, 20 stores in North America, and 10 in Europe, its Chief Financial Officer Takeshi Okazaki told r

Planning 130

Planning Marketing Consumer Shopping 130

Retail TouchPoints

OCTOBER 12, 2023

Eight feminine care brands in the menstrual hygiene space have converged to create The Tampon Tax Back Coalition, aiming to abolish the taxation on menstruation products that still exists in 21 U.S. states. As part of this joint venture, August , Cora , DIVA , LOLA , The Honey Pot , Rael , Here We Flo , and Saalt are all reimbursing consumers the amount of the tampon tax, whether they purchase products from these brands online or in third-party retail stores like Target and Walmart.

Consumer 248

Consumer 248

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Management

Inside Retail

OCTOBER 12, 2023

There was a time when you could define a decade by the overarching aesthetic that dominated the fashion, media and pop culture landscape of the period. In the ’70s, you had disco, in the ’80s, punk rock, and in the ’90s, grunge. But try to assign a singular term to the culture of today and you quickly come up short. It’s not just that trends have become more fleeting, they’re also more fragmented.

Fashion 130

Fashion Consumer Marketing Retailing Pricing 130

Retail TouchPoints

OCTOBER 12, 2023

Just six months after it launched, Snap Inc. is closing its AR Enterprise Services (ARES) division, with CEO Evan Spiegel citing the company’s poor business performance and the rise of generative AI as factors contributing to the about-face. The closure will result in the elimination of 170 jobs. “After exploring our options over the past few months, it became clear that it would take significant incremental investment to grow our enterprise offering for retailers and we simply cannot make th

Advertising 241

Advertising Planning Social Commerce ATS 241

Inside Retail

OCTOBER 12, 2023

Are you tired of the hustle and pressure to be authentic, build your personal brand , become an influencer or thought leader? Well, join the queue of others who are weary. After all, it’s exhausting trying to navigate the relentless brouhaha of brand image, These overused and misused phrases cause much stress, confusion and self-doubt. They also lead many down deep rabbit holes of dodgy marketing and LinkedIn activities in the quest for success.

Promotions 130

Promotions Marketing 130

Retail TouchPoints

OCTOBER 12, 2023

Walmart Connect , the retailer’s retail media arm, has launched a new certification program to help advertisers of all types and levels understand and adopt the company’s evolving suite of advertising solutions. The Walmart Connect Academy Ad Certification program will be open for general access beginning on Oct. 16, 2023. It was initially beta tested by more than 500 commerce-focused employees at media investment company GroupM.

Advertising 237

Advertising Marketing Management ATS 237

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

OCTOBER 12, 2023

In a world that’s rapidly greying, one US-based company is taking bold strides to redefine comfort and health management for the silver generation. As populations age, especially in regions like East and Southeast Asia, Europe, and North America, the quest for products that cater to the unique needs of older adults has never been more pressing.

Planning 130

Planning Marketing Management ATS 130

Retail TouchPoints

OCTOBER 12, 2023

Walmart has onboarded Rina Hurst as the new VP of its Walmart GoLocal delivery service platform. Hurst joins the retail giant from Shipt, where she served as Chief Business Officer (CBO), helping the company drive significant growth and expand its footprint through hundreds of partnerships with retailers including 7-Eleven , Walgreens and Sephora. During her tenure at Shipt, Hurst drove strategic retail, brand and innovation partnerships and played a central role in optimizing order volume.

Management 233

Management ATS Fulfillment 233

Inside Retail

OCTOBER 12, 2023

Guzman Y Gomez appoints Hilton Brett as co-CEO By Celene Ignacio Quick service restaurant Guzman Y Gomez (GYG) has appointed Hilton Brett as co-CEO, effective immediately, as the company plans to launch an initial public offering and further expand in the US. Brett will be working alongside the restaurant’s founder and CEO Steven Marks, who announced in May that he would be stepping back from day-to-day operations to focus on culture and growth.

Returns 130

Returns Fashion Finance Accounting 130

Retail Wire

OCTOBER 12, 2023

Walgreens Boots Alliance has announced plans to implement at least $1 billion in cost reductions in 2024, including the closure of unprofitable stores and the

Planning 113

Planning ATS 113

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

OCTOBER 12, 2023

Swedish payments group Klarna has launched a new AI-driven shopping feature, developed with OpenAI tech, that allows people to shop by taking a photo of products they like which then become available to buy in seconds on the company’s mobile app. Many start-up companies like Klarna are adding AI to their product portfolio to boost valuations as they wait for their turn to hit the public markets through an initial public offering.

Merchant Services 130

Merchant Services Payment Services Shopping Marketing 130

Retail Gazette

OCTOBER 12, 2023

Wilko’s new owner The Range has relaunched the brand’s website after buying it out of administration last month. The discount retailer has recommenced trading on thousands of product lines across the home and garden, with hundreds of new lines and own brands to be added to the site daily. The Range snapped up Wilko’s brand, website and intellectual property in September after the retailer was forced to call in administrators.

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Inside Retail

OCTOBER 12, 2023

Google says it plans to add generative artificial intelligence (AI) capabilities to its virtual assistant, and a company executive told Reuters the AI would allow the assistant to do things like help people plan a trip or catch up on emails and then ask follow-up questions. The Alphabet subsidiary said during its hardware event in New York that it plans to add generative AI features from its Bard chatbot into Google’s version of a virtual assistant, that aims to provide personalized help w

Planning 130

Planning 130

Retail Gazette

OCTOBER 12, 2023

Ikea UK sales have jumped 11.9% to £2.46bn in its 2023 financial year, boosted by more customers shopping for the home amid the ongoing cost-of-living crisis. Tolga Öncü, retail manager at Ikea operator Ingka Group told Retail Gazette that shoppers were purchasing more practical homeware products. “Storage across the home has been really a high performing category as well as our bedroom, children’s, cooking and eating ranges.” Sales of its Pax and Komplement wardrobe systems ro

Shopping 128

Shopping Location Management Consumer 128

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

OCTOBER 12, 2023

The TikTok trend known as “girl math” is playfully reshaping spending habits, with female TikTokers humorously rationalizing their purchases. In this.

Consumer 100

Consumer 100

Retail Gazette

OCTOBER 12, 2023

Pepco Group has posted record full-year sales growth but said performance was “mixed” against a challenging backdrop. The Poundland owner saw group revenue rise by 17.7% to a record £4,876m on a constant currency basis for the year ending September 30, 2023, driven by Pepco growth of 24.8% and Poundland growth of 8.4%. While the group’s fourth quarter revenue rose by 12.5% year-on-year, group like-for-like revenues in the period were flat, but up 6% in the full year.

Marketing 116

Marketing Management ATS 116

Retail Wire

OCTOBER 12, 2023

Netflix is set to launch its first permanent retail locations, named “Netflix House,” where fans can indulge in immersive experiences related.

Location 100

Location 100

Retail Gazette

OCTOBER 12, 2023

Sainsbury’s has launched its recruitment drive for thousands of temporary jobs nationwide ahead of the festive season. The supermarket looks to add 22,000 extra seasonal roles, including 2,000 at Argos. The retailer will welcome its temporary workers earlier than usual this year, starting as early as this week to ensure there are enough staff for customers.

Fulfillment 112

Fulfillment Supermarket Returns ATS 112

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

OCTOBER 12, 2023

Crumbl, known for its large, flavorful cookies, is facing criticism on social media due to the unexpectedly high caloric content of its treats.

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Retail Gazette

OCTOBER 12, 2023

Hotel Chocolat has swung to a loss, citing lower online and international sales as it pivots the business for its “next stage of growth” The chocolatier fell from a pre-tax profit of £21.7m to a loss of £800,000 in the 53 weeks to 2 July 2023. This included £1.6m of restructuring costs and a £3.5m impairment of the estate in St Lucia due to the decline in the value of the Rabot Estate as tourism has not fully recovered from the impacts of the pandemic.

Wholesale 109

Wholesale Planning Location Consumer 109

Retail Wire

OCTOBER 12, 2023

Taco Bell is taking a bold step into the chicken nugget arena, testing their premium Crispy Chicken Nuggets in select Minneapolis stores.

ATS 100

ATS 100

Retail Dive

OCTOBER 12, 2023

The former basketball star will lead strategy for the category as the athletics brand focuses on becoming a team sports brand once more.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience