Mon.Nov 27, 2023

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Retailers Focus Giving Tuesday Efforts on Feeding People, Pets

Retail TouchPoints

Among the many charity-themed promotions associated with Giving Tuesday on Nov. 28, several are designed to feed the hungry — whether they have two legs or four. From Nov. 27 to Dec. 4, 2023, Instacart and participating CPG brands will donate one serving of fruits and vegetables for every dollar spent on the platform for these brands, up to a collective total of 1 million servings.

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Retailers hope sales recover at Christmas after slow October growth

Inside Retail

Retailers are hoping the Reserve Bank of Australia (RBA) will hold interest rates as they look toward a recovery in Christmas after experiencing minimal sales growth in October, driven by food-related purchases. Australian Bureau of Statistics (ABS) data showed that retail turnover amounted to $35.77 billion during the month, up 1.2 per cent from the year-ago period.

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Touchland CEO Reveals 5 Social Media Best Practices for the Holidays

Retail TouchPoints

This is Part 3 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach? Check out Part 1, which focused on improving CX and Part 2, which focused on empowering store associates. Touchland is more than just a hand sanitizer brand — it’s a self-care brand, according to Andrea Lisbona, the company’s Founder and CEO.

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Adore Beauty rebuffs takeover offer from UK e-commerce group THG

Inside Retail

Pureplay online beauty retailer Adore Beauty has refused a proposal to take over its business from UK-based e-commerce group THG, stating it “undervalued” the company. Adore Beauty confirms THG had offered to acquire 100 per cent of the shares of the company by way of a scheme of arrangement for $1.25-$1.30 cash per share. The company’s board of directors has reviewed the proposal, which was subject to conditions including due diligence, with the assistance of its financial and legal advisors.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Unclaimed Baggage Store in Alabama Sells Lost Luggage From Airlines

Retail Wire

Millions of vacationers are making their way back home from their Thanksgiving trips, and for some, their lost luggage will end up as unclaimed baggage.

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With new store, Nere seeks to elevate travel for the mass market

Inside Retail

Australian luggage brand Nere is anticipating strong sales this holiday season, thanks to the ongoing travel boom, growing appeal of practical gifts like suitcases, and high-profile location of its first stand-alone store, which opened in November. Located on the ground floor of Melbourne Central, the store carries Nere-branded suitcases, soft-sided bags, packing cubes, toiletry kits, luggage tags, water bottles and other accessories that shoppers can mix and match in various colours to create t

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Gas Attendant’s Mistake Wins One Man $25K for Life

Retail Wire

A Michigan man won $25K a year for life after a gas station attendant made a mistake on his lottery ticket.

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Thinking outside the box with visual merchandising

Retail Focus

Retailers have been using visual merchandising to appeal to and connect with shoppers for many years now. Be this simply placing items from a new range of clothes on a group of mannequins or coming up with a creative and colourful window display to draw in those passing by, visual merchandising plays a key role in many retail strategies. The primary challenge for retailers in the current market is how to evolve these tried and tested methods to appeal more to modern shoppers.

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Google To Begin Deleting Inactive Accounts as Early as December

Retail Wire

If users want to keep their older Google accounts active, they can take certain steps to ensure none of their data is lost.

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Discounts Drive Record-Breaking Black Friday, Cyber Weekend Spending

Retail TouchPoints

As Cyber Monday sales continue to roll in, Cyber Week appears to have allayed retailers anxieties by delivering another year of record consumer spending, according to Adobe Analytics. Online spending on Black Friday came in above projections, at $9.8 billion (up 7.5% YoY); Thanksgiving drove $5.6 billion in online sales (up 5.5% YoY); and Adobe is predicting that Cyber Monday will be the biggest online shopping day of all time with a sales forecast between $ 12 billion and $12.4 billion.

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Guide to Business Writing

Everything you need to know about better business writing in one place. This is a complete guide to business writing — from a clear business writing definition to tips on how to hone your business writing skills.

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Amazon Overtakes FedEx and UPS as the Top Delivery Business

Retail Wire

Amazon has emerged as America's No. 1 delivery business, surpassing both UPS and FedEx.

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Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

In the ever-evolving retail landscape, technology has swiftly moved from being a novelty to becoming the linchpin of both operational and customer-centric strategies. As retailers enter this new era, they find themselves on the cusp of a ‘phygital’ revolution – a symbiotic blend of physical and digital experiences that is redefining the conventional playbook.

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Ikea Debuts ‘Plan and Order Point’ Store Format in Dallas Market

Retail TouchPoints

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. 29, 2023, offering design consultations as well as a location where customers can pick up their online orders. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas. Customers can book appointments with Ikea experts while they design, quote and order Ikea products, and while customers won’t be able to take products home directly, Ikea can arrang

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Mobile Purchases Surge During Record-Breaking Black Friday

Retail Wire

Black Friday lived up to its reputation as a powerhouse for retail with record-breaking sales this year.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Kelly Goetch, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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‘Crises drive innovation’: ARA CEO talks strategies for Australian retailers

Inside Retail

While Australian retail’s annual peak season may have dawned, “a perfect storm of challenges” has created an extremely difficult time for retailers who are facing higher overheads and falling spending as consumers adapt to the cost of living crisis. However Paul Zahra, CEO of the Australian Retailers Association, still sees room for optimism despite the current climate.

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Bed Bath & Beyond Locations Are Claimed by Retailers

Retail Wire

After the closing of its business, Bed Bath & Beyond locations that have been abandoned are now being claimed and transformed by other companies.

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ATO clarifies rules over GST on compression socks

Inside Retail

Compression socks suppliers, manufacturers, and retailers should classify the product correctly, the Australian Taxation Office (ATO) urged. The ATO clarified that goods and services tax (GST) applies to compression socks used by the general community to prevent illness or disability or prevent legs and feet from getting tired or swollen. If business owners have classified general-purpose compression socks and travel socks as GST-free in good faith, there will be no sanctions for tax periods up

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Volkswagen Cuts Jobs During Transition to Electric Vehicles

Retail Wire

Volkswagen is forging ahead with a transformative cost-saving drive as it prepares to pivot toward the electric vehicle market.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Decathlon to buy German online retailer Bergfreunde

Inside Retail

French-headquartered global sports retail group Decathlon has agreed to acquire Bergfreunde, a pure-play online retailer of mountaineering and climbing equipment. With the acquisition, German-headquartered Bergfreunde is expected to reach new customers in the outdoor-premium market segment through a fully digital business model, expanding its footprint in Europe. “This strategic partnership will enable Decathlon to strengthen our global outdoor offering with a recognised and valued premium

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Foxconn Pours $1.5 Billion Into Indian Expansion for iPhone Production

Retail Wire

Foxconn Technology is setting its sights on the Indian market with a considerable investment of over $1.5 billion.

Marketing 130
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Walmart is widening the gap with Amazon in grocery e-commerce, report finds

Retail Dive

The retailer's share of the online grocery market will expand to nearly 27% by the end of 2024, while Amazon’s will slip to 18.5%, according to Insider Intelligence.

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Target’s Black Friday Promotions Exposed on TikTok

Retail Wire

The truth behind Target's sales prices during Black Friday was revealed on TikTok.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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In pictures: Next opens first Made.com store since acquisition

Retail Gazette

Next has opened its first Made.com store since buying the furniture brand out of administration a year ago. The 4,000 sq ft in Vulcan Road in Sheffield’s Meadowhall opened on Black Friday and offers customers the opportunity to browse a range of design-led furniture and lighting, showcasing products in a variety of colours and finishes. Made.com head of brand Hollie Parkinson said: “At Made, we believe in great design being accessible to all, and we want to inspire customers to make braver

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Abercrombie & Fitch sales jump 20% in Q3

Retail Dive

The company’s namesake brand posted 30% growth, while Hollister was up 11%. Now it’s a question of sustaining that momentum, analysts said.

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Black Friday 2023 traffic: The online winners and losers revealed

Retail Gazette

Black Friday online traffic was down 12% on last year, according to data intelliegence platform SimilarWeb, however some retailers fared better than others. In the winners camp stood Chinese marketplace Temu , however the phenomenal 74,150% year on year growth it achieved was largely because the business had not long launched this time last year. Fellow new UK entrant Sephora saw a 132% growth, whilst Moonpig was also a high-flyer with traffic soaring 48% against last year.

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Yodel and Vinted Strengthen Partnership to Bolster UK’s Pre-Loved Fashion Delivery Network

365 Retail

Yodel has recently declared an extension of its collaboration with Vinted , the online marketplace. This enhanced alliance, solidified through a multi-year contract, foresees a notable escalation in the number of parcels managed by Yodel, an independent carrier. Under this agreement, the volume of parcels from Vinted expected to be processed by Yodel will see a considerable increase.

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Retail's Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Urban Outfitters’ Nuuly rental business turns a profit in Q3

Retail Dive

In addition to a swing into the black with $300,000 in operating profit, sales soared 86% at the unit, which also offers some resale.

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Lilium Receives Regulatory Green Light for Flying Taxi Development

Retail Wire

Get ready to zoom through the skies on flying taxis.

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CTO Sells Eastern Commons Shopping Center in Metro Las Vegas for $18.2 Million

Shopping Center

Henderson, Nev. — CTO Realty Growth has sold Eastern Commons, a 129,600-square-foot shopping center located in Henderson, roughly 15 miles outside Las Vegas. An undisclosed buyer acquired the property for $18.2… The post CTO Sells Eastern Commons Shopping Center in Metro Las Vegas for $18.2 Million appeared first on Shopping Center Business.

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Madhappy opens first store

Retail Dive

The 2,800-square-foot location is in West Hollywood, California, and features an assortment of its apparel as well as an on-site cafe.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.