Retail TouchPoints
MAY 25, 2022
Retailers are facing a myriad of challenges, from tightening budgets, smaller profit margins and financial constraints to clunky legacy infrastructure and increasing competition from major online stores. This is before they even address the issue of managing customer data. Customers are also becoming more wary of the way retailers are storing their data.
Inside Retail
MAY 25, 2022
Australian health and medical start-up Medcart has achieved $10 million in annual sales in less than 12 months. The website allows pharmacy, health and medical providers to display their products along with images, descriptions and prices. Customers can search the portal and place orders directly, make payments or enquire about bulk deals and have their purchase shipped directly from the providers.
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Retail TouchPoints
MAY 25, 2022
Chanel plans to deliver personalized experiences to top-purchasing clients through dedicated boutiques as it builds upon strong FY2021 earnings of $15.6 billion in revenues — an increase of 49.6% YoY for the year ending Dec. 31, 2021. Business of Fashion reported that the luxury fashion house will create boutiques to cater to its most supportive clients through private shops, separate from its 250 retail locations, which do not include beauty.
Inside Retail
MAY 25, 2022
As mid-year seasonal sales pick up, Amazon Australia says it plans to employ 1000 new workers at its Fulfillment Centres (FC) and logistics sites. . The announcement comes as the company continues to invest in its operations network including onboarding hundreds of new employees to its recently launched robotics site in Western Sydney. The business says it will employ new workers across a range of areas based on their experience and skill levels to help pack, ship and move orders to customers ac
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
MAY 25, 2022
Loyalty has grown in importance alongside customer retention, with a strong loyalty program and company values both remaining important parts of building out a long-term relationship with customers. REN Clean Skincare is combining both aspects by tying its sustainability efforts to its loyalty program , giving the retailer’s most loyal shoppers options to spend their points for the good of the world as well as on themselves.
Inside Retail
MAY 25, 2022
US sportswear maker Nike has not renewed agreements with its largest franchisee in Russia, the Vedomosti daily reported on Wednesday, marking the latest exit by a major US brand since Russian forces entered Ukraine in February. On Monday, Starbucks Corp said it was pulling out of Russia and McDonald’s trademark “Golden Arches” were lowered near Moscow, following the sale of its burger chain to a licensee.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
MAY 25, 2022
Frasers Group has this week committed to open a new 8,500 sq ft Sports Direct store at Affinity Devon , the 100,000 sq ft outlet scheme in Bideford. The news underlines the confidence in the Global Mutual managed scheme from the occupier community. This letting follows the opening of Quba and Co. in a new 1,500 sq ft store last month. Over the next few months, a further 10,000 sq ft of new lettings are set to be announced.
Inside Retail
MAY 25, 2022
It’s 2022 and while small steps are being made towards a more inclusive fashion future, such as the first ever plus size fashion show and greater overall diversity on the catwalk at Australian Fashion Week, there is still a long way to go. Case in point: of the suite of designers showing at Australian Fashion Week, only around 40 per cent make a size 16.
Retail Wire
MAY 25, 2022
Pepsi has decided that it will no longer sponsor the Super Bowl halftime show. The company said in a statement that the decision is part of a “larger strategic shift to bring unprecedented music and entertainment experiences” to people as the way they consumer music changes.
Inside Retail
MAY 25, 2022
As we approach the halfway point of 2022, a year in which worldwide e-commerce sales are expected to reach $5 trillion , staying on top of the trends and knowing which way the wind is blowing is crucial. The findings in BigCommerce’s 2022 ANZ State of Ecommerce Report give valuable insights into what aspects of online shopping matter to consumers. The report surveyed more than 5600 online shoppers, randomly selected from Australia and New Zealand, to find out straight from the source where retai
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Wire
MAY 25, 2022
Amazon Style, Amazon.com’s first clothing store, has opened at the Americana at Brand shopping center outside of Los Angeles. The 30,000-square-foot store features technology intended to make the shopping experience more convenient and personalized. “Gone are the days where I have to get dressed, go out on the floor and see if that size I want is even available,” said Simoina Vasen, vice president of Amazon Style.
Inside Retail
MAY 25, 2022
French beauty conglomerate, L’Oreal, has completed a minority investment in Tokyo-based beauty startup Sparty through its corporate venture capital fund BOLD (Business Opportunities for L’Oreal Development). The deal marked L’Oreal’s first venture capital investment in Japan. The value of the investment has not yet been disclosed. Through D2C business model, Sparty provides personalised products and consumer services from brands, including Medulla in haircare and Hotaru in skincare.
Small Biz Trends
MAY 25, 2022
Coinbase NFT , a Web3 social marketplace for the cryptographic tokens NFTs, has gone live in beta. Anyone can now check out the first version of Coinbase NFT at nft.coinbase.com and browse the vast collection of NFTs on the Ethereum blockchain. Coinbase NFT Goes Live in Beta. Beta testers are now able to create a Coinbase NFT profile to buy and sell NFTs using a self-custody wallet.
Inside Retail
MAY 25, 2022
Rakesh Kumar, 26, stands in a lengthy queue outside a retail grocery chain store in the southern Indian city of Bangalore during the morning peak hour. His body language is uptight, with a sense of urgency he doesn’t express in words. Kumar, a delivery executive, is waiting to collect the grocery order he needs to deliver within a stipulated time frame.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Cisco Retail
MAY 25, 2022
Sometimes in order to move forward effectively, it’s good to take stock of where we’ve been. In this blog, we’ll review a concept that has been foundational to networking and cybersecurity from the beginning: the session. Why focus on the session? As the philosophy of Zero Trust is adopted more broadly in the security industry, it’s important to understand the building blocks of access.
Inside Retail
MAY 25, 2022
Menswear label Calibre has unveiled a new take on its stores, launching a revitalised concept at its South Yarra store in Melbourne earlier this month. Calibre’s store experience has been redesigned to resemble a “modern day, immersive gallery” rather than a traditional storefront. “With over 30 years in the fashion industry, it’s essential to constantly adapt to the ever-changing landscape and have a physical presence which inspires our customers,” Calibre general manager Andrew Petersen said.
Cisco Retail
MAY 25, 2022
New hybrid cloud trends report reveals ways you can maximize your multicloud investments. I’m sure you’ve all seen the numbers showing the large and growing percentage of public cloud adoption among enterprises today. We were curious about the numbers ourselves, so we commissioned 451 Research to conduct a survey of 2500 IT decision makers and cloud, DevOps, and networking professionals around the world.
Inside Retail
MAY 25, 2022
Target Australia has brought its reputation for affordable quality to life with an interactive pop-up outside its flagship store at Chadstone Shopping Centre. Running from Thursday through Sunday, the pop-up features select items from Target Australia’s Autumn/Winter collection, highlighting its focus on style as well as sustainable sourcing through the use of natural materials, such as organic cotton, responsibly sourced Merino wool and certified viscose.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
MAY 25, 2022
Toys”R”Us is sending its mascot, Geoffrey, on a world tour including stops in Europe, the Middle East, South Africa and Asia in an effort to raise the company’s visibility around the globe. “I think it comes as a surprise to people how big and how global Toys’R’Us is right now, with 900 stores globally today,” said Yehuda Shmidman, chairman and CEO of WHP Global, which holds a controlling stake in Toys”R”Us. “Even more surprising to people, and mor
Small Biz Trends
MAY 25, 2022
Cookies maker, Famous Amos , has announced the availability of the second round of small business grants for black entrepreneurs. The grants come in partnership with the National Black Chamber of Commerce (NBCC) and are part of the Famous Amos Ingredients for Success Entrepreneurs Initiative. Famous Amos Small Business Grant for Black Entrepreneurs.
Retail Wire
MAY 25, 2022
Ezgi Barcenas, AB inBev chief sustainability officer, said that the world’s largest brewer is “off track” to reach its goal of having 20 percent of its beer volume in non-alcoholic and low-alcoholic drinks. Ms. Barcenas said that non- and low-alcoholic beers currently account for six percent of the company’s sales.
365 Retail
MAY 25, 2022
Wunderkind, the leading performance marketing engine that powers personalisation at scale for online brands and retailers, has scaled its operations in Europe with the opening of its Dutch HQ in Amsterdam. With more than 800 employees worldwide and a global turnover of over $100million, Wunderkind’s presence in the Netherlands, where it will expand headcount by 150% in the next 12 months, is the next step in its Europe expansion plans.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
MAY 25, 2022
Starbucks has reached a deal to sell its Evolution Fresh cold-pressed juice brand to Bolthouse Farms. Bolthouse is owned by the private equity group, Butterfly, which acquired the brand from The Campbell Soup Company in 2019 for $510 million transaction. Terms of the current deal have not been disclosed.
365 Retail
MAY 25, 2022
New Zealand Buy Now Pay Later (BNPL) provider Laybuy has today announced it has appointed leading risk management expert Jamie Byles as its new Chief Risk Officer (CRO). In this newly created position, which is part of Laybuy’s senior leadership team andbased in London, Jamie will be responsible for driving Laybuy’s risk management strategy, ensuring Laybuy is continuing to use the most effective tools available to prevent fraud, protect customers and minimise credit risk.
Retail Wire
MAY 25, 2022
Costco is expected to report gains in sales and earnings as its combination of low prices and products for everyday life attract shoppers to its warehouse stores. The chain is further buoyed by its gas stations that offer members savings over market rates.
365 Retail
MAY 25, 2022
When people think ‘robot’ they may visualise a 1960s-style sci-fi creation, but today’s robots come in many forms. And although many of these may be invisible to consumers in the form of chatbots and automated services, they are forging the way for a new era of customer experience. We’ve seen plenty of dynamic use cases of robots in modern day retail, from Amazon introducing automated retail through their digital Amazon Fresh grocery stores and robot-powered micro-fulfilment, to a wh
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
MAY 25, 2022
Dick’s Sporting Goods is expecting sales to slump between two and eight percent this year and earnings per share to come in between $9.15 and $11.70 per share, down from its previous guidance of $11.70 to $13.10. Dick’s president and CEO Lauren Hobart acknowledged the company is facing macroeconomic challenges, including inflation, and expects her company to “adapt quickly” to what comes next.
Small Biz Trends
MAY 25, 2022
Getting your business trip packing list just right isn’t always easy. There are so many different elements that need to be balanced, such as casual clothing versus business attire, electronics, key documents, etc. Getting all your business essentials together for your next trip, especially international business travel, can be overwhelming. That’s why we’re going through some essential business travel tips to help you get your work trip packing list just right.
A1 Retail
MAY 25, 2022
As part of JYSK’s plans to expand in the UK, the largest Danish retailer, operating globally, will be opening its first Telford store on 2nd June 2022 at Unit NQ1, Northern Quarter, Telford Shopping Centre. The new store will be managed by Stephen Ambrose and boasts 1200 sq mtrs of floor space in the latest JYSK store concept layout. JYSK will bring affordable Scandi-chic homeware to Telford, in addition to 10 jobs being created by the Danish brand.
Small Biz Trends
MAY 25, 2022
Small businesses have a lot of challenges, especially when it comes to hiring. The process of finding and vetting candidates can be time-consuming and expensive. One way to streamline the process is to use printable job application forms. These are forms that applicants can fill out and submit online or in person. This post discusses the benefits of using printable job applications and provides you with links to 12 different types of employment forms you can use.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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