Retail TouchPoints
DECEMBER 17, 2024
2024 is set to go down in history as the year of the AI assistant. Amid all the ongoing furor around new artificial intelligence applications, when it comes to actual utility for both brands and consumers, the cream that has risen to the top appears to be AI-powered agents. Amazon was one of the first retailers to launch an AI shopping assistant, but others swiftly followed.
Inside Retail
DECEMBER 17, 2024
Gabriella Pereira is the director of Beare Park and the recipient of the Australian Fashion Laureates Emerging Designer of the Year award this year. Beare Park recently opened the doors to its first bricks-and-mortar retail experience with a month-long pop-up residency in Potts Point, providing a taste of things to come for the Sydney shopper. Meet Beare Park Beare Park is a luxury fashion label made, designed and owned in Australia.
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Retail TouchPoints
DECEMBER 17, 2024
With claims from Teamsters General President Sean OBrien that Amazon is pushing its workers closer to the picket line by failing to show them the respect they have earned, Teamsters locals at two New York City facilities and one in Skokie, Ill. have authorized strikes against the company just as the holiday season is adding increased pressure on ecommerce fulfillment.
Inside Retail
DECEMBER 17, 2024
Amidst the menswear boom that has been taking place over the past few years, it has become increasingly hard for newer brands to establish themselves in this space. However, one industry newcomer that has managed to buck all expectations is True Classic. Five years after launching into the market with its hero product, a true-blue fitted t-shirt, the brand now operates 9 brick-and-mortar stores, alongside thriving direct-to-consumer and wholesale operations.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
DECEMBER 17, 2024
Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. If your business has achieved this competence, youre benefitting from clear and hyper-current information on the location, quantity and availability of products across distribution centers and warehouses, as well as items in transit or sitting on store shelves.
Inside Retail
DECEMBER 17, 2024
Research from E-marketer shows that global marketplaces accounted for 62 per cent of online retail sales last year up four points from 2022. Their share almost certainly rose further this year. We think it is accelerating, says David McLean, CEO and founder of last-mile logistics and Pick-up, Drop-off (Pudo) specialist Hubbed, which works with some of the worlds largest marketplaces, a growing number of local direct-to-consumer retail brands and The Iconic.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
A1 Retail
DECEMBER 17, 2024
Christmas arrives early for shoppers in Naples and the Campania region this year as Hamleys, the worlds finest toy store opens its doors at Torre Annunziata in the brand new MaxiMall Pompeii, the innovative new retail hub set in the shadows of Vesuvius and the historic archaeological site. This is thefourth Hamleys store in Italy, opened in collaboration with GIOCHI PREZIOSI S.P.A., Italy’s toy manufacturer and distributor.Spanning over 750 square meterson a single level, the store brings
Retail TouchPoints
DECEMBER 17, 2024
The Army & Air Force Exchange Service (AAFES) , a retailer serving American soldiers, airmen, guardians and their families, has expanded its partnership with Manhattan Associates to include the solution providers AI-powered customer service chatbot. The Exchange has run order fulfillment through Manhattan Active Omni since 2019 and now has deployed Manhattan Active Maven to better support its human customer service agents.
A1 Retail
DECEMBER 17, 2024
Trafford Centre is thrilled to announce that local independent brand Blanchflower will open a new caf focusing on coffee and baked goods, next February in a 400 sq ft location. Blanchflower Coffee and Bakerys arrival at Trafford Centre is part of a wider initiative in which the centre is championing unique and distinctive local businesses, all in a bid to celebrate the cultural dynamism that the city boasts.
Retail TouchPoints
DECEMBER 17, 2024
David’s Bridal has acquired wedding media brand Love Stories TV and is launching into retail media with the debut of the Pearl Media Network. Engagement and wedding planning timelines are getting longer, according to Signet , with couples dating for 3.25 years on average before proposing. Additionally, the average length of an engagement is now between 12 and 18 months.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
DECEMBER 17, 2024
Grubhub allegedly hid fees, added unaffiliated restaurants, and misled drivers about pay.
Retail Gazette
DECEMBER 17, 2024
Frasers Group CEO Michael Murray has been nominated for a role on Hugo Boss’ supervisory board as the German retailer unveiled a host of new members today (17 December). Hugo Boss said Stephan Sturm will step in as chairman of the supervisory board, replacing Hermann Waldemer, who has held the position since 2020. The fashion brand has also put forward Murray and Andreas Kurali, the former deputy CFO of US tobacco giant Philip Morris International, as candidates for board membership.
Retail Wire
DECEMBER 17, 2024
Blue Stripes, a trailblazer in sustainable chocolate, and celebrity chef Nick DiGiovanni have officially broken the Guinness World Record for the world's largest chocolate bar.
Inside Retail
DECEMBER 17, 2024
Turkish-headquartered furniture retailer Enza Home has launched its first Australian showroom in Melbourne. The 1500sqm flagship store opened at Ringwood and features a range of sofas, dining sets, bedroom furniture, lighting, and home textiles. “This showroom is more than just a retail space it’s a source of inspiration, offering customers access to premium European craftsmanship and the flexibility to create homes that reflect their unique personalities,” said Mojtaba Mosahe
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
DECEMBER 17, 2024
With body cameras, Walmart may be looking for a way to improve worker safety.
A1 Retail
DECEMBER 17, 2024
Shaftesbury Capital has announced that award-winning, global luxury make-up, fragrance and skincare brand,Charlotte Tilburyis set to open a significantly upsized flagship store in Covent Garden, following its stellar success enjoyed at the destination. Charlotte Tilburys renewed commitment to Covent Garden, where it opened its first-ever store in 2015, bolsters its appeal as the go-to destination for beauty andwellness brands.
Retail Wire
DECEMBER 17, 2024
Shake Shack is enticing its customers with free food.
365 Retail
DECEMBER 17, 2024
In the competitive world of retail, visual appeal is paramount. High-quality imagery not only attracts potential customers but also communicates your brand’s identity and values. This is where a fashion photography studio steps in to create compelling visuals that capture attention and drive sales. From glamorous lookbooks to versatile ghost mannequin photography, these studios offer specialised services tailored to the retail industry’s needs.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
DECEMBER 17, 2024
A new winter deal comes on the heels of a major shakeup for Dave & Buster's corporate team.
Independent Retailer
DECEMBER 17, 2024
A professionally compiled marketing calendar is a detailed plan that records all the company’s marketing events with a schedule of dates and times. Why is it needed? It helps to structure the work of the marketing department, prevents chaos, optimizes the use of resources, increases efficiency, and helps to coordinate the work of the marketing team in a logical and consistent manner.
365 Retail
DECEMBER 17, 2024
Specialist car parts supplier, Heritage Parts Centre , has seen a significant increase in online orders after implementing an enhanced product information strategy to improve customer experience in partnership with Akeneo – the Product Experience (PX) company and global leader in Product Information Management (PIM). Heritage Parts Centre is a renowned classic car parts supplier based on Englands South Coast with a large and varied catalogue of parts and accessories for vintage Volkswagen,
Retail Times
DECEMBER 17, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi, the UKs fourth-largest supermarket, is set to invest around 650 million across Britain in 2025. This includes the development of new stores in Fulham Broadway in London, Billericay in Essex, and Cheadle in Stoke-on-Trent, with the supermarket targeting around 30 new store openings in total in 2025.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
DECEMBER 17, 2024
Chinas Fashion Momentum Group (FMG) has opened its largest Urban Revivo store and the first Benlai store in Southeast Asia in the heart of the newly opened shopping precinct One Bangkok , signaling its bigger goal to increase its market share outside its home market. When we entered Thailand, it was similar to when we entered China or other countries, Leo Li Mingguang, chairman and CEO of Fashion Momentum Group, said in the media conference hosted at One Bangkok.
Retail Wire
DECEMBER 17, 2024
Vera Wang may have sold her namesake brand, but she will stay on as CCO and founder.
Inside Retail
DECEMBER 17, 2024
Generative Artificial Intelligence (GenAI) is driving a personalisation revolution in retail. But its not the kind of personalisation the industry has been discussing over the last decade. Previously, the focus has been on using customer demographics and historic purchasing data to tailor the shopping experience, with real-time recommendation engines creating highly curated product promotions.
Retail Wire
DECEMBER 17, 2024
True Classic is expanding its retail reach by partnering with Target.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Inside Retail
DECEMBER 17, 2024
Seoul Tonic was meant to launch into Woolworths Metro stores across Victoria, Queensland and New South Wales on December 18 but was delayed after the strike. The Korean-inspired beverage is already stocked by independent retailers as well as big retailers such as Dan Murphys, BWS and Amazon but the brand founder Sophie Hood was determined to ensure Seoul Tonic made its supermarket debut in time for the festive season.
Retail Wire
DECEMBER 17, 2024
Taco Bell's new Crispy Chicken Nuggets are receiving rave reviews.
Retail Bound
DECEMBER 17, 2024
Launching a product startup is both exhilarating and challenging. The thrill of watching an innovative idea come to life is unlike any other, but the hurdles along the way can be daunting. For startups looking to gain a competitive edge, accelerator programs offer invaluable support. These programs equip entrepreneurs with the tools, resources, and networks needed to turn their vision into reality.
Retail Wire
DECEMBER 17, 2024
Cracker Barrel reportedly refused to serve a group of special needs and autistic children.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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