Retail TouchPoints
FEBRUARY 12, 2025
Up to 79% of U.S. homes now own a smart TV, giving them one-click access to a trove of content available via streaming apps like Netflix , Hulu , Disney+ , Tubi and many others, according to Hub Entertainment Research. Many of these consumers subscribe to ad-supported tiers, which are cheaper than their ad-free counterparts, but still provide the same high-value programming.
Inside Retail
FEBRUARY 12, 2025
Temple & Webster’s net profit more than doubled in the first half, thanks to an increase in new and repeat customers, and higher average order values. The furniture retailer’s net profit surged 117.9 per cent year over year to $9 million as revenue soared 23.6 per cent to $313.7 million. The number of active customers totalled about 1.2 million, up 22 per cent.
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365 Retail
FEBRUARY 12, 2025
As Valentine’s Day approaches, retailers have a last-minute opportunity to capture consumer interest, with Google Search trends revealing how shoppers are planning for the occasion. From the growing popularity of self-care and non-romantic celebrations to increased demand for AI-powered gift recommendations, brands are being encouraged to tailor their campaigns to align with shifting consumer behaviour.
The Retail Doctor
FEBRUARY 12, 2025
Artificial intelligence (AI) is no longer just a buzzword—it's becoming an essential tool for brick-and-mortar success. I recently wrote about the dangers of some of the tools being deployed to frontline staff creating Retail's AI Taskmasters. This post is a wrap-up of my recent visit to the National Retail Federation's Big Show Innovation Zone; I discovered four groundbreaking AI solutions that are transforming how physical stores operate, secure their assets, and engage with customers.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Inside Retail
FEBRUARY 12, 2025
After creating a global beauty brand that offers Aussies luxe for less, MCoBeauty founder and former CEO Shelley Sullivan could soon be consulting to the stars. Five years after founding the masstige beauty brand MCoBeauty, Sullivan last week sold her remaining 50 per cent stake in the business to DBG Healths Dennis Bastas, at a $1 billion valuation.
Retail Gazette
FEBRUARY 12, 2025
Lawyers for Aldi and the Groceries Code Adjudicator (GCA) are battling over whether the government body should be able to get involved in a landmark High Court hearing concerning a supplier’s delisting. Legal teams for both bodies fought it out in London yesterday, with the GCA insisting it should be permitted to give evidence in court, The Grocer reported.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
FEBRUARY 12, 2025
Panthera Group is set to sell the Terrace Central Shopping Centre in the Hunter Valley, hoping to attract bids from private, syndicate and institutional investors. Besides a Woolworths supermarket and BWS liquor store, which account for 51 per cent of turnover and have signed a lease renewal through to 2032 the centre is home to The Reject Shop, Australia Post, a medical centre, pharmacy, and other retailers, with non-discretionary retail.
Retail Gazette
FEBRUARY 12, 2025
Sainsburys has had its complaint against a Tesco ad, which claimed its Clubcard points are worth more than its rivals Nectar card points, rejected by the advertising watchdog. The Advertising Standards Authority (ASA) dismissed the complaint against a digital poster from Tesco that displayed a stack of sandwiches with the text: Clubcard gives you more to spend on your groceries than Nectar.
A1 Retail
FEBRUARY 12, 2025
Tesco pledges to expand its Stronger Starts Apprenticeship programme to provide 1,500 apprenticeship opportunities by 2027, helping address growing youth unemployment. The Stronger Starts Apprenticeship programme opens doors for young people, offering opportunities for employment without needing prior qualifications. Tesco calls on the Government to publish a timetable for implementing the Growth and Skills Levy, calling it a once-in-a-generation opportunity to reform skills training and unlock
Inside Retail
FEBRUARY 12, 2025
Andy Lee and Ben Dineen started their gym gear and apparel business out of a shared desire to source products for their own fitness training. Just over a decade later, their brand TWL is on track to do its first million-order year. Since its founding in 2013, the e-commerce brand has evolved from a credit-card-backed start-up into the home of training for its over half a million Instagram followers.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail TouchPoints
FEBRUARY 12, 2025
Dicks Sporting Goods is expanding its Dicks Varsity Team content creator and influencer program by inviting consumers who have a passion for both sports and social media to join. Consumers who are accepted will receive a paid contract for creating content and posting to their social media channels, along with a Dicks gift card to purchase products to feature and early access to select product launches, VIP events and celebrity appearances.
Inside Retail
FEBRUARY 12, 2025
The potential merger of Southeast Asias two biggest digital platforms, Grab and GoTo, made headlines last week. Reports from Reuters suggest that the companies resumed talks in December 2024 , with investors keen to finalise a deal this year. However, past discussions have fallen through, and there remains uncertainty about whether an agreement will be reached.
Retail Gazette
FEBRUARY 12, 2025
Abercrombie & Fitch is targeting between eight and 10 new stores by the end of 2025, aiming to double its UK high street presence. The fashion retailer, which employs around 100 people at its London head office, is eyeing locations in high street and shopping centre sites, including a new store on Kensington High Street, Abercrombie & Fitch EMEA managing director Scott Clarke-Bryan told Drapers.
Inside Retail
FEBRUARY 12, 2025
Roses are red, violets are blue, Valentine’s Day comms are excruciating, let’s try something new. Call me a hopeless old romantic, but I am of the opinion that Valentines Day comms should come from the heart. Even if your message is going out to a mass audience, injecting a little thought and, dare I say, love, into your communications might just have people falling over themselves to buy your stuff.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Gazette
FEBRUARY 12, 2025
Sstrene Grene is set to open its fifth London store this spring around the corner from Oxford Circus. The two-storey 441sq m flagship on Argyll Street will stock the Scandi brands extensive range of homewares, crafts, stationery, kitchenwares and childrens toys. It will also feature new store concepts for the retailer, including an interactive customer experience room and a room focussed on the senses.
Inside Retail
FEBRUARY 12, 2025
Sydney Fish Market might be on the brink of collapse after failing to publish its financial report, with sources saying it will reveal a significant loss during the last fiscal year. According to the Sydney Morning Herald , auditors refused to sign off on the companys accounts three months after the mandatory reporting deadline. This was due to concerns the firm would not be able to pay the increased expenses that come with the new premises , which is set to open this year and is double the foot
Retail Times
FEBRUARY 12, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Cloudinary, the image and video platform that powers the worlds top brands, today announced the launch ofCloudinary 3D, an innovative platform redefining how e-commerce brands showcase their products online.
Inside Retail
FEBRUARY 12, 2025
Toys R Us ANZ CEO Penny Cox has resigned with immediate effect. Cox joined Toys R Us as CEO in July 2023 , succeeding Louis Mittoni, who resigned from the role. Current chairman Kelly Humphreys will take the role of interim executive chair while current non-executive director Teresa Smith will assume the position of interim executive director until a new CEO has been appointed.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Times
FEBRUARY 12, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The makers ofFrylight, the UK’s leading spray oil brand[1]from Saputo Dairy UK, have launched a new Air Fryer Pure Oil Spray designed to enhance the air fryer experience. Launching in Asda stores nationwide from 30thJanuary, the product is the first pure oil spray from the makers of Frylight and blends avocado and rapeseed oils for […] If you
Retail Gazette
FEBRUARY 12, 2025
Watches of Switzerland Group has joined forces with The King’s Trust to become the headline sponsor of its 2025 change a girls life campaign, ahead of International Women’s Day on 8 March. On 6 March, the luxury watch specialist will support the campaign with nationwide ‘brilliant breakfast’ fundraising events – designed to support young women in the UK by hosting breakfasts.
Retail TouchPoints
FEBRUARY 12, 2025
The SuperSaturday 2025 event, sponsored by RetailROI , the Retail Orphans Initiative, raised $386,000 to support orphans and vulnerable children around the world. Held Jan. 11, just prior to the NRF Big Show, the day-long event gathered retailers, vendors, press and analysts to showcase the industrys commitment to collectively creating positive social impacts.
Hyken
FEBRUARY 12, 2025
AI is reshaping customer service and customer experience faster than we could ever imagine. But some are getting it wrong. While everyones racing to implement AI, many are missing the most important part keeping the human element alive. Smart companies have found the balance between the human touch and the digital experience. One of my favorite AI and marketing experts is Ford Saeks, who recently released his latest book, AI Mindshift: Unleash the Power of AI, Avoid the Pitfalls, and Keep the
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
FEBRUARY 12, 2025
The retail industry has been quick to embrace new technologies for customer engagement especially during the pandemic, when the shift from brick-and-mortar to online retail became critical. However, there remains a gap on the security side. Retailers have expanded their application portfolios rapidly, but many of their security processes are still tied to older technologies that werent designed to keep pace with modern application development.
365 Retail
FEBRUARY 12, 2025
FatFace has announced the opening of a new store in St Helier , marking the brands return to Jersey after closing its standalone store in 2021. The new 1,978 sq ft space will allow customers to explore FatFaces latest collection alongside its core product range, reinforcing the brands commitment to serving its loyal Jersey customer base. The stores launch will create five new jobs , with the new team reflecting the companys core values.
Retail TouchPoints
FEBRUARY 12, 2025
For years, Amazon has been stealing search share from Google. Now the company is doubling down on its reputation as the best place to start any online shopping journey with a new feature that will show customers products not available on Amazon.com when they search for a specific brand. The new experience currently being beta tested with a select group of U.S. users and brands will showcase a selection of products in search results, including items not sold in the Amazon store.
Retail Times
FEBRUARY 12, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Today, environmental charity Hubbub, launches Home Advantage, a blueprint for government and businesses to support UK households to live more sustainably. The report draws on the findings of an in-depth study working closely with 175 UK homeowners over three months, supported by polling of 501 UK homeowners.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail TouchPoints
FEBRUARY 12, 2025
Amazon has unveiled a new parapharmacy retail concept in Milan, marking the companys first physical store in Italy. The new Amazon Parafarmacia & Beauty store is located in Milans city center and features a range of beauty and personal care products. Image courtesy Amazon Unlike in the U.S., most European countries distinguish between pharmacy and parapharmacy locations, with the former offering prescription drugs and the latter offering only over-the-counter products.
Retail Times
FEBRUARY 12, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Source Fashion, Europes leading responsible sourcing show, has revealed a snapshot of the trend-led catwalk themes set to take centre stage at its highly anticipated February 2025 show. Taking place from18th 20th February at Olympia London, the Source Catwalk will bring to life a visionary blend of innovation, sustainability, and sensory-rich fashion ex
Retail TouchPoints
FEBRUARY 12, 2025
Seven -time Super Bowl champion Tom Brady has purchased an ownership stake in a leading sports card and memorabilia retailer that will now be known as CardVault by Tom Brady. The retailer plans to rapidly scale up its brick-and-mortar footprint, with its next flagship location to be located in the American Dream mall near MetLife Stadium in northern New Jersey.
Retail Times
FEBRUARY 12, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! To mark National Apprenticeship Week, Tesco has announced a major expansion of its Stronger Starts Apprenticeship programme, introducing five times more places on the programme in 2025 and targeting 1,500 apprenticeship opportunities for young people by 2027.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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