Retail TouchPoints
OCTOBER 14, 2024
As social media and digital connectivity continue to shape consumer behavior, especially among younger generations, brands are increasingly focusing on how to leverage fandoms and community to connect with young shoppers. (From left to right) Palmar Haasch of Business Insider moderates a session with Webtoon Entertainment’s Alessandra Ferreri, Chris Mathieu and Megan Weales at Advertising Week NY.
365 Retail
OCTOBER 14, 2024
South Kensington Estates has signed a long-term deal with Italian design brand Baxter for a flagship store in London’s Brompton Estate, part of the renowned Brompton Design District. The handcrafted furniture brand will occupy a 3,313 sq ft space at 232-236 Brompton Road, under a 20-year lease agreement. This new flagship store will serve as a design gallery, providing a spacious and immersive environment for visitors to explore Baxter’s unique collection of luxury furniture.
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Inside Retail
OCTOBER 14, 2024
Harvey Norman has opened its first store in England, at the Merry Hill shopping centre in West Midlands. The store features appliances from well-known brands such as Dyson, Shark, Apple, Samsung, LG, Miele, and Sage, as well as furniture from sofas and dining sets to bedroom suites and mattresses. It also offers an assortment of smaller items, including kitchenware. “With over 300 stores in eight countries across the globe, it will be no surprise that we have been wanting to make our entra
Retail Focus
OCTOBER 14, 2024
Merry Hill has welcomed lifestyle, technology, and home appliance retailer, Harvey Norman, which has opened its 57,000 sq ft flagship store. The new space is the retail giant’s first location in England. Internationally known as a home for big brands, Harvey Norman’s new store offers its extensive range of products designed to enhance the home. This includes a selection of luxury furniture, including sofas, dining sets, bedroom suites and mattresses, as well as an assortment of smaller items inc
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail Gazette
OCTOBER 14, 2024
Australian bootmaker RM Williams is targeting the UK’s affluent regions as its owner looks to boost its international presence. The leather goods retailer opened its third UK store this week in Buckinghamshire’s Marlow and will open another in Cambridge in December, The Financial Times reported. The brand, including its popular Chelsea boots, will also be stocked in Selfridges and Harrods later this month.
Retail Times
OCTOBER 14, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ryman, the iconic high-street stationery retailer, is proud to announce a significant milestone in its commitment to sustainability this Recycle Week 2024. Since joining the Writing Instruments Free Recycling Programme sponsored by BIC and managed by TerraCycle in 2019, Ryman stores have recycled over 3.5 million pens, allowing the equivalent of 35,000 k
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
OCTOBER 14, 2024
QUIZ, the omni-channel fashion brand, has opened its newly designed and relocated store in South Mall, Derby. Although just four units away from QUIZ’s former shop in the shopping centre, the larger space, approximately 1,900 sq ft of sales floor, offers a more spacious and premium shopping experience for customers. The store has been decorated in line with QUIZ’s recently revamped and modernised shop design, including an open ceiling with a central raft and led spotlights throughout the store,
Inside Retail
OCTOBER 14, 2024
Established in 2022 by Vinh Nguyen and two co-founders, Ther Gab quickly became a hit among young Vietnamese consumers. Within its first year, the brand’s popularity soared, leading to a partnership with Singaporean multi-brand retailer Sift & Pick for international expansion. Riding this wave of success, Ther Gab is now setting its sights on the South Korean market, demonstrating its ambitious growth strategy.
Retail Times
OCTOBER 14, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Trewithen Dairy ([link] has proudly announced the launch of its groundbreaking Regen Milk, available nationwide at 640 Tesco stores from Wednesday 16 October. This innovative product – available in 1L (RRP £1.55) and 2L (RRP £2.40) semi-skimmed bottles – marks a significant milestone in the Cornish dairy’s commitment to sustainable and regene
Inside Retail
OCTOBER 14, 2024
South Korean luxury eyewear brand Gentle Monster has opened its first flagship boutique in Australia, in collaboration with omnichannel brand distributor Bluebell Group. Located at Chadstone Shopping Centre in Melbourne, the 250sqm flagship offers Gentle Monster’s full range of product and experience to Australian consumers. The store features giant head kinetic objects highlighting the brand’s compelling visual narratives.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Times
OCTOBER 14, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Smurfit Westrock has worked with Nestlé to launch an innovative, paper- based tub for its iconic Quality Street sweets this Christmas. The beautifully designed pack is the first of its kind to hit supermarket shelves.
Inside Retail
OCTOBER 14, 2024
Coty expects to report about 4 per cent to 5 per cent like-for-like sales growth in the fiscal first quarter, below its forecast 6 per cent increase. The company noted its perfume segment continued to outperform, supported by expansion in both volumes and price/mix, while the beauty segment continued experiencing slower growth due to unit demand. Very tight order and inventory management also contributed to weaker performance in certain markets such as the US, Australia, and China.
Retail Wire
OCTOBER 14, 2024
Taco Bell introduced the Double Decker in the 1990s.
Retail Dive
OCTOBER 14, 2024
Rare Beauty and Target have taken steps to develop guidance around universally accessible design. But the industry isn’t prioritizing it yet.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Wire
OCTOBER 14, 2024
The sheriff deployed the department's resources at a Cobb County Burger King.
Retail Focus
OCTOBER 14, 2024
Product integrity is essential for businesses offering delivery services, as it directly impacts customer satisfaction, brand reputation, and overall success. Maintaining product integrity involves ensuring that products arrive at their destination in the same condition they left the business, without any damage or degradation. For businesses involved in food delivery, retail, or e-commerce, maintaining the quality, safety, and presentation of products throughout the delivery process is critical
Retail Wire
OCTOBER 14, 2024
KFC is launching a new line of Original Recipe Tenders, marking its latest move in the competitive fast-food landscape.
Retail Focus
OCTOBER 14, 2024
Loyalty programmes have been around for over 100 years, allowing customers to get rewarded for sticking with a business. Now, thanks to the internet, it’s easy for even small and midsize businesses to set up a similar arrangement. Competition may be fierce and not every programme is made equal, but these three building blocks are present in almost all successful loyalty programmes. 1.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Wire
OCTOBER 14, 2024
"Doritos After Dark" takes the snack's bold flavors to another level.
Retail Dive
OCTOBER 14, 2024
Seth Dallaire is now heading up an expanded division as the company continues its transition toward a focus on omnichannel retailing.
Retail Wire
OCTOBER 14, 2024
McDonald's Chicken Big Mac sandwich may not be a big hit.
Retail Dive
OCTOBER 14, 2024
The tech company was unable to secure the funding it needed to continue operating, a spokesperson said.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
OCTOBER 14, 2024
A poll taken by Primerica found inflation and debt are stressing out Americans.
Retail Customer Experience
OCTOBER 14, 2024
Two top experts offer tips, advice, knowledge and two examples when it comes to crafting the much needed, and highly important, customer journey map.
Retail Wire
OCTOBER 14, 2024
The gifts just keep on coming at Kohl's, with deals for shoppers all season long.
Retail Gazette
OCTOBER 14, 2024
Victorian Plumbing is set to Victoria Plum, the rival it acquired in May, after incurring a nearly £2m loss since the purchase. The retailer said it plans to cease operations by 31 December after it recently finalised a consultation process with Victoria Plum’s workforce. In a trading update for the full year ending September, the bathroom specialist said it expects its adjusted EBITDA for the year to meet market expectations, fueled by strong customer demand.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
OCTOBER 14, 2024
Recently, many stories and rumors have been circulating about Chick-fil-A.
Retail Dive
OCTOBER 14, 2024
By partnering with Flooid, retailers can not only survive the holiday rush but thrive, leaving customers satisfied and coming back for more.
Retail Wire
OCTOBER 14, 2024
Starbucks is going back to its roots, serving high-quality coffee and restoring its community image.
Retail Dive
OCTOBER 14, 2024
The company is diversifying its marketplace and fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh and Whole Foods in one cart.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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