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As social media and digital connectivity continue to shape consumer behavior, especially among younger generations, brands are increasingly focusing on how to leverage fandoms and community to connect with young shoppers. (From left to right) Palmar Haasch of Business Insider moderates a session with Webtoon Entertainment’s Alessandra Ferreri, Chris Mathieu and Megan Weales at Advertising Week NY.
Harvey Norman has opened its first store in England, at the Merry Hill shopping centre in West Midlands. The store features appliances from well-known brands such as Dyson, Shark, Apple, Samsung, LG, Miele, and Sage, as well as furniture from sofas and dining sets to bedroom suites and mattresses. It also offers an assortment of smaller items, including kitchenware. “With over 300 stores in eight countries across the globe, it will be no surprise that we have been wanting to make our entra
Merry Hill has welcomed lifestyle, technology, and home appliance retailer, Harvey Norman, which has opened its 57,000 sq ft flagship store. The new space is the retail giant’s first location in England. Internationally known as a home for big brands, Harvey Norman’s new store offers its extensive range of products designed to enhance the home. This includes a selection of luxury furniture, including sofas, dining sets, bedroom suites and mattresses, as well as an assortment of smaller items inc
South Korean luxury eyewear brand Gentle Monster has opened its first flagship boutique in Australia, in collaboration with omnichannel brand distributor Bluebell Group. Located at Chadstone Shopping Centre in Melbourne, the 250sqm flagship offers Gentle Monster’s full range of product and experience to Australian consumers. The store features giant head kinetic objects highlighting the brand’s compelling visual narratives.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
QUIZ, the omni-channel fashion brand, has opened its newly designed and relocated store in South Mall, Derby. Although just four units away from QUIZ’s former shop in the shopping centre, the larger space, approximately 1,900 sq ft of sales floor, offers a more spacious and premium shopping experience for customers. The store has been decorated in line with QUIZ’s recently revamped and modernised shop design, including an open ceiling with a central raft and led spotlights throughout the store,
Australian bootmaker RM Williams is targeting the UK’s affluent regions as its owner looks to boost its international presence. The leather goods retailer opened its third UK store this week in Buckinghamshire’s Marlow and will open another in Cambridge in December, The Financial Times reported. The brand, including its popular Chelsea boots, will also be stocked in Selfridges and Harrods later this month.
Australian bootmaker RM Williams is targeting the UK’s affluent regions as its owner looks to boost its international presence. The leather goods retailer opened its third UK store this week in Buckinghamshire’s Marlow and will open another in Cambridge in December, The Financial Times reported. The brand, including its popular Chelsea boots, will also be stocked in Selfridges and Harrods later this month.
Coty expects to report about 4 per cent to 5 per cent like-for-like sales growth in the fiscal first quarter, below its forecast 6 per cent increase. The company noted its perfume segment continued to outperform, supported by expansion in both volumes and price/mix, while the beauty segment continued experiencing slower growth due to unit demand. Very tight order and inventory management also contributed to weaker performance in certain markets such as the US, Australia, and China.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Trewithen Dairy ([link] has proudly announced the launch of its groundbreaking Regen Milk, available nationwide at 640 Tesco stores from Wednesday 16 October. This innovative product – available in 1L (RRP £1.55) and 2L (RRP £2.40) semi-skimmed bottles – marks a significant milestone in the Cornish dairy’s commitment to sustainable and regene
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ryman, the iconic high-street stationery retailer, is proud to announce a significant milestone in its commitment to sustainability this Recycle Week 2024. Since joining the Writing Instruments Free Recycling Programme sponsored by BIC and managed by TerraCycle in 2019, Ryman stores have recycled over 3.5 million pens, allowing the equivalent of 35,000 k
Mulberry has turned down Frasers Group’s increased bid of £111m as its major shareholder Challice said it had “no interest” in selling its stake. The luxury handbag retailer’s major shareholder Challice, which owns a 56% stake, said: “Challice has no interest in either selling its Mulberry shares to Frasers or providing Frasers with any irrevocable or other undertaking with regards the possible offer.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
South Kensington Estates has signed a long-term deal with Italian design brand Baxter for a flagship store in London’s Brompton Estate, part of the renowned Brompton Design District. The handcrafted furniture brand will occupy a 3,313 sq ft space at 232-236 Brompton Road, under a 20-year lease agreement. This new flagship store will serve as a design gallery, providing a spacious and immersive environment for visitors to explore Baxter’s unique collection of luxury furniture.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Product integrity is essential for businesses offering delivery services, as it directly impacts customer satisfaction, brand reputation, and overall success. Maintaining product integrity involves ensuring that products arrive at their destination in the same condition they left the business, without any damage or degradation. For businesses involved in food delivery, retail, or e-commerce, maintaining the quality, safety, and presentation of products throughout the delivery process is critical
Loyalty programmes have been around for over 100 years, allowing customers to get rewarded for sticking with a business. Now, thanks to the internet, it’s easy for even small and midsize businesses to set up a similar arrangement. Competition may be fierce and not every programme is made equal, but these three building blocks are present in almost all successful loyalty programmes. 1.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Victorian Plumbing is set to Victoria Plum, the rival it acquired in May, after incurring a nearly £2m loss since the purchase. The retailer said it plans to cease operations by 31 December after it recently finalised a consultation process with Victoria Plum’s workforce. In a trading update for the full year ending September, the bathroom specialist said it expects its adjusted EBITDA for the year to meet market expectations, fueled by strong customer demand.
Health and beauty transactions at Bullring & Grand Central have jumped 26 percent year-on-year, as Hammerson continues to strengthen its Birmingham city centre destination with best-in-class beauty and wellbeing brands including regional first, PURESEOUL which opened on Friday 11 th Oct. In July alone sales in the category grew by 69 percent vs 2023, making it the best-performing category at the destination.
The company is diversifying its marketplace and fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh and Whole Foods in one cart.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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