Retail TouchPoints
JUNE 7, 2023
Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join award-winning sensory designer and Harvard neuroscientist Ari Peralta as he breaks down the science and tech behind some of today’s most stimulating sensory retail experiences.
Inside Retail
JUNE 7, 2023
Australian bubble tea business Chaffic will launch its first physical presence in Singapore on Friday (June 9), accelerating its expansion strategy in Southeast Asia. Located at the lifestyle shopping mall Westgate in Singapore’s upcoming ‘second CBD’, Chaffic aims to expand the diversity of local bubble tea at a reasonable price point.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
JUNE 7, 2023
As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.
Inside Retail
JUNE 7, 2023
Ryan Cohen, the billionaire investor whose bet on GameStop Corp made him popular with meme stock traders, took over as executive chairman on Wednesday after the video game retailer ousted its CEO and reported a wider-than expected quarterly loss. Investors pushed the stock price down more than 20 per cent in after-hours trading, continuing a roller-coaster ride that started in early 2021 when retail investors piled in to prove hedge fund betting on GameStop’s demise wrong.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
JUNE 7, 2023
In its latest move to appeal to the masses , Victoria’s Secret is expanding its assortment on Amazon Fashion to include lingerie and apparel. The brand’s Amazon store , which debuted in April 2022 , previously featured only beauty products. Propelled by the desire to “meets customers where they are,” the company plans to now make more than 4,000 items across the Victoria’s Secret and Pink labels available on Amazon, marking the first time the company will sell its lingerie and apparel beyond its
Inside Retail
JUNE 7, 2023
The Jenny Craig Australia and New Zealand business is to cease operations with all staff made redundant after its administrators failed to secure a buyer for the physical stores and employees. Voluntary administrators appointed on May 9 – Vaughan Strawbridge, Kate Warwick and Joseph Hansell of FTI Consulting – recommended the company be placed into liquidation.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 7, 2023
Footwear company Naked Wolfe has reached a settlement in the legal proceedings in the UK against Public Desire Limited and Fashmode – also known as Ego Shoe – for the unauthorised copying of its designs. The legal disputes arose when the company found “significant similarities” between certain shoe designs offered by Ego Shoes and Public Desires, sold through different channels – including Asos.
Retail TouchPoints
JUNE 7, 2023
In the wake of OpenAI’s explosion in popularity, every other ecommerce and marketing technology company appears to be hitting the market claiming to have an artificial intelligence solution. But the Federal Trade Commission has put opportunists on notice, writing in a blog post last month that “false or unsubstantiated claims about a product’s efficacy are our bread and butter.
Inside Retail
JUNE 7, 2023
Siam Makro, a US$14.2 billion enterprise owned by Thailand’s Charoen Pokphand Group (CPG), has a cash-and-carry arm (Makro) and a retail arm under the Lotus’s brand. Lotus’s has been part of Siam Makro since late 2021 when CPG transferred to it all of Lotus’s shares, making it, corporately speaking, the final resting place of the former Southeast Asia business of Britain’s Tesco PLC.
Retail TouchPoints
JUNE 7, 2023
Amazon has inked a deal to give its sellers access to the 3D visualization platform Hexa , which will help merchants easily create 3D and augmented reality content for their Amazon product pages. Hexa uses AI to create 3D content for brands based on 2D assets like product images or designs. Amazon sellers can now use Hexa’s technology to create high-fidelity 3D models of their products with AR compatibility.
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
JUNE 7, 2023
The Australian fashion industry has been put on notice. After years of flirting with the idea of sustainability, while also manufacturing or importing over 1.4 billion items of clothing each year, the federal minister for environment and water Tanya Plibersek noted that the industry has one year to show that it can regulate itself before the government steps in to do it for them.
Retail TouchPoints
JUNE 7, 2023
The National Retail Federation (NRF) named five retail industry leaders to its Board of Directors at its summer board meeting in Washington, D.C. The new members are notable for including executives from a solution provider specializing in marketplace technology as well as a cloud services provider, indicating the growing importance of these segments of the industry.
Inside Retail
JUNE 7, 2023
Founded in 1853, Steinway pianos have long been known for their craftsmanship, fine finish and sound quality, making them the choice of artists from 19th century Russian composer Rachmaninov, to modern-day American songwriter Billy Joel. But while some things haven’t changed in the company’s 170-year history – every Steinway piano is still individually built by a master craftsperson and undergoes extensive testing, with each key being played up to 3200 times to ensure stability – in other ways,
Retail Focus
JUNE 7, 2023
Next generation delivery management platform, Scurri , whose retail and brand partners include Vision Direct, Biscuiteers and Natural Baby Shower, today announced two new strategic appointments as it continues to scale growth in the United Kingdom. Following its launch in 2010, Scurri has grown to a business that processed over €10bn worth of global shipments in 2022, with €15.3million investment raised to date from private angel investors, institutional VC investors and the Irish Government dev
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
JUNE 7, 2023
US discount retailerstore chain Dollar General is facing nearly US$300,000 in penalties after the Occupational Health and Safety Administration in the US found that it had repeatedly violated workplace safety standards, including blocking exit routes and walkways blocked, stacking merchandise unsafely and creating other fire safety hazards. While Dollar General appears to be an egregious offender, it raises the question as to whether businesses that ruthlessly seek growth and operate on a high v
Retail Wire
JUNE 7, 2023
IKEA, Lego, Mango, Primark, Uniqlo and Zara are looking to grab a greater share of the U.S. market as they expect the American economy to remain strong. “The scale of it and the wealth of the consumer—the U.S. clearly has an appeal,” said John Bason, Primark’s strategic advisory board chairman.
Inside Retail
JUNE 7, 2023
Retail Food Group’s Donut King celebrated National Donut Day by giving away more than 44,000 donuts on 2 June. Participating stores across the country offered one free hot cinnamon donut per customer. The brand ramped up its marketing for the day, hosting a celebratory event with Australian singer Thelma Plum and a number of influencers in attendance.
Retail Focus
JUNE 7, 2023
For B2B SaaS business owners, knowing that customers are valuable isn’t enough. You also need to determine the value customers generate during the time they are subscribed to your product or service. This will help you determine the amount of resources to dedicate to acquiring new customers, retaining existing ones, and also expanding your customer base.
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Tokinomo
JUNE 7, 2023
InStore Disrupt 2023 is a wrap! We created InStore Disrupt to give retail professionals and other like-minded people an opportunity to connect and keep up with the latest trends. It was an amazing moment that the whole community will remember.
Retail Wire
JUNE 7, 2023
Fire & Flower has filed for bankruptcy protection under Canada’s Companies Creditors’ Arrangement Act. The cannabis retailer is looking to lay off workers and get out of leases on an unspecified number of its 80 stores.
Retail Dive
JUNE 7, 2023
The company’s ad division is drawing from a traditional shopper marketer playbook by in-housing product demos and testing ads in its radio network.
Retail Wire
JUNE 7, 2023
The deaths of at least 10 infants have been connected to the Boppy newborn loungers. The product is still widely listed on Facebook Marketplace despite receiving about 1,000 requests per month to take it down.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Shopping Center
JUNE 7, 2023
Hillsborough, N.C. — Legacy Realty Group Advisors has brokered the $8.3 million sale of Churton Grove Center, a 64,136-square-foot retail center located in Hillsborough, roughly 15 miles northwest of Durham. Food… The post Legacy Brokers $8.3 Million Sale of Retail Center in Hillsborough, North Carolina appeared first on Shopping Center Business.
Retail Wire
JUNE 7, 2023
Giannis Antetokounmpo of the Milwaukee Bucks is opening a retail store with his brothers to sell clothing, hats and other items bearing the family name. The store will open on the first floor of the new Trade Hotel in Milwaukee, across the street from where Mr. Antetokounmpo and his teammates play their home games.
365 Retail
JUNE 7, 2023
Half of UK shoppers say they no longer need a physical wallet or purse, swapping it for a digital wallet on their phone. That’s according to new research from omnichannel customer engagement platform SAP Emarsys to mark the launch of its Mobile Wallet. The study of 2,003 UK consumers suggests that the adoption of the mobile wallet is a generational change in the UK, with 67% of shoppers who make purchases via their mobile wallet aged 18-24 comfortable without a physical wallet compared to just 3
Retail Wire
JUNE 7, 2023
Starbucks is teaming up with CloudKitchens, a ghost kitchen operator, to expand deliveries beyond its stores. The coffee chain works with DoorDash and UberEats to deliver orders from its locations around the country.
Advertisement
Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Cisco Retail
JUNE 7, 2023
Our customers are the change-makers, innovators, and trailblazers transforming their businesses. They come to Cisco Live to listen, learn and be the first to s ee our new technology innovations.
Retail Wire
JUNE 7, 2023
Lululemon CEO Calvin McDonald is standing behind the company’s decision to fire two associates who sought to prevent thieves from walking out of a Georgia store with stolen merchandise. “In this particular case, we have a zero-tolerance policy that we train our educators on around engaging during a theft. Why?
Retail Dive
JUNE 7, 2023
Ever-changing trends and flashy brands like E.l.f. Cosmetics are challenging giants like Estée Lauder and L'Oréal to draw from a new playbook.
Retail Wire
JUNE 7, 2023
Bed Bath & Beyond’s store associates are expressing frustration over the rude behavior of some shoppers stuck with the retailer’s gift cards. Some have also seen an increase in goods being shipped to their stores. “It’s all a mess,” said one associate. “We’ve been getting trucks all the time.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Expert insights. Personalized for you.
273 
Let's personalize your content