Retail TouchPoints
MARCH 5, 2024
The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. The Body Shop Canada has ceased online sales, and while its stores remain open, the company plans to close 33 of its 105 locations across the country in the near term.
Inside Retail
MARCH 5, 2024
Australian SPF-first beauty brand Naked Sundays has hit a bullseye with its hard launch into 1030 US retail stores. The global expansion includes the rollout of the brand’s best-selling products and two new ones exclusive to Target US, across almost 1000 stores and an expanded range at Target.com. Rollout of Naked Sundays products into 50 Urban Outfitters stores will increase the brand’s identity in the US market and make it more accessible to its target audience.
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Retail TouchPoints
MARCH 5, 2024
In the last few years, point of purchase has emerged as a sweet spot for effective marketing. These days, it seems like every major retailer has its own channel for serving ads, and advertisers are seizing this opportunity eagerly, to the tune of $114.4 billion in digital spending in 2022 alone. But what works for ecommerce giants like Amazon and Walmart won’t work for Main Street, and with opportunities for small- to medium-sized retailers ripe for the taking, it’s never been more c
Inside Retail
MARCH 5, 2024
Melbourne retailers have been urged to extend trading hours beyond 5pm to respond to changing consumer behaviour. A study backed by the Australian Retailers Association and commissioned by Melbourne City and Victorian government – dubbed the Twilight Trade Project report – proposes retail trading hours to be between 10am and 7pm from Sunday to Wednesday and 10am to 9pm on Thursday, Friday, and Saturday. “We know that global shopping destinations seamlessly weave retail into the fabric of t
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Wire
MARCH 5, 2024
A recently introduced digital twin fit predictor tool for luxury consumers allows them to virtually try out items based on their actual appearance and measurements. This innovation has the potential to significantly reduce returns.
Inside Retail
MARCH 5, 2024
Swimwear brand Tigerlily has entered voluntary administration again, just months after the company said it was close to having a new owner. While Tigerlily told Inside Retail in January this year that it was a phase away from being sold , documents dated this week confirm the company has appointed PKF’s Glenn Franklin and Jason Stone as joint administrators.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MARCH 5, 2024
Homewares retailer Bazaa has launched its online presence, offering a marketplace for authentic vintage and antique homewares. Bazaa is the go-to destination for discovering traditionally crafted products that are difficult to obtain. The brand aims to change the way Australians shop for and style their homes by providing a diverse selection of excellent pre-owned objects that add character to any room, contributing to a more circular future.
Retail TouchPoints
MARCH 5, 2024
Whole Foods Daily Shop entrance. (Image courtesy Whole Foods) Whole Foods Daily Shop ‘Whole Body’ section. (Image courtesy Whole Foods) Whole Foods Daily Shop specialty foods section. (Image courtesy Whole Foods) Whole Foods Daily Shop produce section. (Image courtesy Whole Foods) Whole Foods Daily Shop meat and seafood section. (Image courtesy Whole Foods) Whole Foods Daily Shop Juice & Java cafe.
Retail Focus
MARCH 5, 2024
Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. Sitoo helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real-time and empowers store as
Retail TouchPoints
MARCH 5, 2024
Every brand is fighting to win and keep customer loyalty, and True Religion is no different. The brand could easily take cues from its fashion peers and tap into the growing supply of emerging Y2K-obsessed content creators to drive buzz. However, True Religion CMO Kristen D’Arcy is looking beyond superficial engagement and is instead focused on connecting with its community in context, whether it’s in Las Vegas during the Super Bowl or on a high school basketball court.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Wire
MARCH 5, 2024
North Carolina Attorney General Josh Stein has filed a lawsuit against Canary General Contracting and Design as well as its owners, Steven Sand and Khuneary Kim. The recent lawsuit, initiated on Monday, alleges that the company engaged in deceptive practices aimed at homeowners in Charlotte.
Retail TouchPoints
MARCH 5, 2024
Sunglass Hut has debuted a new loyalty program for eyewear enthusiasts, while rural retailer Tractor Supply has enhanced its Neighbor’s Club loyalty program to help members earn more rewards more quickly. Sunglass Hut Introduces ‘The Sun Club’ Sunglass Hut’s new The Sun Club loyalty program offers both in-store and online shoppers 10 points for every dollar spent, plus bonus points on specific purchases and during certain timeframes.
Retail Focus
MARCH 5, 2024
Grosvenor has announced a flurry of retail additions and activations at Liverpool ONE from leading UK fashion brands and cult online favourites, as the destination continues to be the location of choice for both established and innovative retailers. British fashion and lifestyle brand, White Stuff, has officially launched its regional flagship store on Liverpool ONE’s Peter’s Lane.
Retail TouchPoints
MARCH 5, 2024
To mark International Women’s Day on March 8, Carhartt will donate up to $250,000 from women’s apparel sales online and in its 43 stores that day to support Metallica Foundation’s All Within My Hands program and its Metallica Scholars initiative. All Within My hands is a philanthropic organization dedicated to creating sustainable communities by connecting future workers with local trade programs.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
MARCH 5, 2024
On Monday, Ford announced that U.S. sales increased by 10.5% in February 2024 compared to the same time last year. This rise was led by its hybrid and all-electric motor sales.
Retail TouchPoints
MARCH 5, 2024
Target is adding a paid option to its loyalty program, offering free same-day delivery from the retailer’s Shipt subsidiary and its 100+ retail partners. The Target Circle 360 program’s annual $99 fee will be only $49 (for the first year) for customers who sign up from April 7, when the program kicks off, through May 18, 2024. The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals a
Inside Retail
MARCH 5, 2024
In the realm of online shopping, retailers often perceive returns as an unavoidable inconvenience that presents them with logistical hurdles, financial burdens, and the threat of customer dissatisfaction. The complexities of processing returns, managing exchanges, and issuing refunds can overwhelm retailers, leading to operational inefficiencies and strained customer relationships.
Retail TouchPoints
MARCH 5, 2024
[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services. Additionally, Target plans to launch and expand several of its private label owned brands , including: Dealworthy , a new brand designed to provide value on nearly 400 everyday basics across apparel, beauty, electronics
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
MARCH 5, 2024
Ikea have established themselves as an affordable and accessible homewares brand for Australian consumers but they are showing no signs of slowing down. Inside Retail spoke with Ikea’s CEO and chief sustainability officer Mirja Viinanen to unpack the iconic retailer’s innovation and growth agenda for the year ahead. Inside Retail : Affordability was a big focus for Ikea Australia in 2023, with the announcement of price reductions on 700 products.
Retail Wire
MARCH 5, 2024
On Tuesday, Meta’s social media platforms, like Facebook and Instagram, faced disruptions due to technical problems, causing inconvenience for thousands of users. The outage lasted approximately two hours before being resolved.
Inside Retail
MARCH 5, 2024
As data leaks dominate the news cycle and big tech billionaires profit heavily from the exploitation of user data, taking a strong stance on the ethical use of technology is quickly becoming a moral obligation (and a customer expectation) for brands. IDC/Seagate reports that by 2025, an average connected person anywhere in the world will interact with devices nearly 4,800 times a day.
Retail Wire
MARCH 5, 2024
A lawsuit has been filed against Elon Musk by a group of former Twitter employees, alleging that Musk owes the group from Twitter over $128 million in severance pay following his acquisition of the social media company dating back to 2022.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Gazette
MARCH 5, 2024
Tesco has revealed it is investing a further £300m into staff pay as it raises the hourly rate for store employees by 9.1%. The nation’s biggest retailer has struck a deal with shopworker union USDAW to increase the hourly base pay from £11.02 to £12.02 an hour in April – ahead of the government’s national living wage increase to £11.44. As part of the deal, Tesco is creating one London Allowance area at £13.15 per hour for stores within the M25 instead of the £11.95 rate for inner London
Retail Wire
MARCH 5, 2024
American Airlines made headlines on Monday with its announcement of a substantial aircraft order. The company is set to acquire 260 new narrow-body jets, including a significant number of Boeing's 737 Max 10 planes, which have faced notable delays.
Retail Gazette
MARCH 5, 2024
Asda’s billionaire owners the Issa brothers have reduced investment at their petrol forecourt business in a bid to pay down mounting debts. EG Group slashed its investment into growth by 37% last year to £191m in what executives termed a “controlled reduction” to maximise liquidity, The Telegraph reported. It did not explicitly lay out where capital expenditure was cut but the business is said to have expanded its US operations “with minimal capital spend” last year compared to the heavy investm
Retail Wire
MARCH 5, 2024
In the latest announcement from Target, the retail company is set to transform the way customers shop and save with the reintroduction of its loyalty program, Target Circle.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Gazette
MARCH 5, 2024
M&S is set to roll out its market leading fully recyclable takeaway cups to all of its cafes this month as it contents for the title of “most sustainable cup of coffee” on the high street. The move comes after the business became the first major high street retailer to sell all of its coffee and hot drinks in a paper fibre cup and lid, which is 100% recyclable in household and on the go recycling, back in October.
Retail Wire
MARCH 5, 2024
In an attempt to get two seats on Disney's board of directors, Nelson Peltz and Trian Fund Management analyzed the company's financial performance.
Retail Gazette
MARCH 5, 2024
Sainsbury’s has launched a branded shops concept on its website powered by its Nectar360 ecommerce media platform. The supermarket’s platform has partnered with retail media provider CitrusAd to allow clients to build custom pages on its website to help increase brand engagement and encourage additional sales. The offering, which creates a ‘shop-in-shop’ experience that gives customers access to all of a brand’s products on one page, can be launched in 10 days and include up to 100 product
Retail Wire
MARCH 5, 2024
The former owner of Amazon holds the No. 1 spot on the Billionaires Index for the first time since 2021.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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