365 Retail

NOVEMBER 9, 2023

In today’s digital landscape, customers demand both personalisation and data privacy. In fact, 88 per cent of online shoppers in the UK say they would stop using brands and organisations that don’t value consumer data privacy. With third-party trackers phasing out and regulations like the UK’s Data Protection Act and GDPR in place, retailers are under immense pressure to navigate the complex terrain of e-privacy.

Advertising 59

Advertising Consumer Management Marketing 59

Retail TouchPoints

NOVEMBER 9, 2023

As its power and reach have grown, countless companies have tried to take on Amazon , but few have succeeded. It wouldn’t be precisely accurate to count Bookshop.org among the successful conquerors, since its 1% market share of print book sales is dwarfed by Amazon’s approximately 50% (by some estimates, it’s even more). But for many in the book industry, the platform’s very existence is a victory.

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Inside Retail

NOVEMBER 9, 2023

Shopping mall operator Scentre Group has reported a 7.4 per cent increase in customer visitations to 410 million in the first nine months of 2023. CEO Elliott Rusanow said the group’s strategy to attract more people to its Westfield malls has driven “strong operating performance” for the business. Total business partner sales for the first nine months were $19.7 billion, up 7.3 per cent year over year.

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Retail TouchPoints

NOVEMBER 9, 2023

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report , the global average cost of a data breach was $4.45 million, which is a 15% increase since 2020. In response, 51% of organizations plan to increase cybersecurity spending this year.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

NOVEMBER 9, 2023

Global toy company Lego opened its biggest store in the world in Sydney, Australia, this week, bringing its highly interactive, direct-to-consumer shopping experience to new heights. The 900sqm store is the first Lego store in Australia to have a street frontage, rather than being placed in a shopping centre, and signifies the culmination of years of bricks-and-mortar expansion in the market.

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Retail TouchPoints

NOVEMBER 9, 2023

Gap Inc. ’s Athleta is kicking off a new experiential fitness series next week in New York City that will then travel to cities across North America into 2024, including Los Angeles, Miami, Boston and San Francisco. Move with Athleta events invite women to sweat, connect and celebrate the “Power of She,” reflecting the brand’s mission to nurture a community of confident women and girls.

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Shopping ATS Marketing 275

Retail TouchPoints

NOVEMBER 9, 2023

Seeking to unlock the creativity and entrepreneurial ambitions of Gen Z consumers, E.l.f. Cosmetics has launched e.l.f. UP! on Roblox. As part of a highly personalized experience, users can create dream startups representing places and causes they care most about. The goal is to foster self-expression in a gamified environment while also building life skills such as financial literacy.

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Inside Retail

NOVEMBER 9, 2023

At Myer’s annual general meeting this week, outgoing CEO John King predicted that trading activity on Black Friday would likely surpass Christmas, with the department store preparing stock ahead of time to mitigate any logistical delays related to potential industrial action. This year’s AGM occurred at a time of significant management change at Myer, as King, JoAnne Stephenson, who is chairperson of the board, and Nigel Chadwick, the retailer’s CFO, are all scheduled to depart their roles in th

Department Stores 264

Department Stores Telecommunications Planning Returns 264

Retail TouchPoints

NOVEMBER 9, 2023

In collaboration with Boston’s Mass General Brigham hospital, Best Buy Health will support an expanded home-based health care delivery model designed to improve how safe, quality care can be provided with technology and clinical expertise. The partners’ first priority is to scale and support Mass General Brigham’s Home Hospital , which will expand access to Massachusetts residents choosing to receive acute-level hospital care in their homes.

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Planning Management Customer Experience Fulfillment 237

Inside Retail

NOVEMBER 9, 2023

Woolworths Group has opened its online stores to third-party sellers through the launching of Woolworths MarketPlus. Woolworths MarketPlus will enable third-party merchants to sell products across the supermarket chain’s businesses including MyDeal, Everyday Market, and the newly launched Big W Market. “It’s been a year since Woolworths Group acquired MyDeal and during this time we have been focused on harnessing our technology, experience and capability to power our group-wide marketplace capab

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Supermarket Shipping Marketing 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

NOVEMBER 9, 2023

Wendy's is giving away free nuggets, honoring veterans with a special offer, and bringing back the Peppermint Frosty.

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Retail Focus

NOVEMBER 9, 2023

The Sloane Stanley Estate has announced that the luxury womenswear brand, Chinti & Parker, has opened its first permanent store on the King’s Road following a raft of collaborative and successful pop-ups over the last two years, as well as a new pop-up for ethical and sustainable fashion label, Aspiga. Chinti & Parker has opened its debut store at 322 King’s Road, nearby to retailers such as Birdie Fortescue and Love My Human Townhouse.

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Boutique Fashion Location Accessories 147

Retail Wire

NOVEMBER 9, 2023

Do Disney's earnings keep the magic coming or does the magic make the earnings?

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Inside Retail

NOVEMBER 9, 2023

Global Fashion Group’s third-quarter revenue declined as consumer spending dropped amid cost of living pressures. The company behind The Iconic and Dafiti saw revenue fall 25 per cent year over year to $309.5 million as net merchandise value slid 19.4 per cent to $476.3 million. “Despite prolonged headwinds across our markets and the sector impacting our Q3 results, we remain resolute in executing our strategy.

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Fashion Consumer Marketing Accessories 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

NOVEMBER 9, 2023

WeWork's bankruptcy is leaving investors at a big loss.

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Inside Retail

NOVEMBER 9, 2023

Tapestry, parent of lifestyle brands Coach, Kate Spade, and Stuart Weitzman, has posted net sales of US$1.51 billion for the first quarter, a small improvement versus the prior year. Excluding headwind from currency due to the appreciation of the US dollar, revenue increased approximately 2 per cent year over year. Gross profit was $1.1 billion compared to $1.05 billion in the year-ago period.

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Consumer Marketing Accessories Fashion 130

Retail Wire

NOVEMBER 9, 2023

Pizza Hut is collaborating with a venerable Hong Kong establishment to modernize a traditional delicacy: snake on a pizza.

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Inside Retail

NOVEMBER 9, 2023

Lea Rytz Goldman named global brand president, Tommy Hilfiger By Irene Dong PVH Corp has named Lea Rytz Goldman as the global brand president of Tommy Hilfiger, succeeding Martijn Hagman. Rytz Goldman will join the company in the spring of 2024 and report to PVH CEO Stefan Larsson. The appointment is a critical milestone in the company’s execution of the PVH+ Plan, which aims to make Calvin Klein and Tommy Hilfiger the most “desirable lifestyle brands” “Tommy Hilfiger is one

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Fashion Planning Management Shopping 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

NOVEMBER 9, 2023

Fed Chair Jerome Powell spoke candidly about the ongoing challenge of inflation, expressing cautious optimism but admitting uncertainties about future progress.

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Inside Retail

NOVEMBER 9, 2023

Austrian crystals-based product retailer Swarovski is set to open a store in its new retail concept Wonderlux in the heart of Sydney’s CBD this December. Located at Pitt Street Mall, the location is the third Wonderlux store to open its doors in NSW. The venue covers 104sqm and features the new Swarovski blue, which represents water as a life force, an integral element in the production of crystal and the inspiration behind Waterschool – Swarovski’s global water education program.

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Point of Sale Accessories Location ATS 130

Retail Wire

NOVEMBER 9, 2023

United Airlines takes its rewards programs to new heights.

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Inside Retail

NOVEMBER 9, 2023

Singapore, known for its vibrant fashion and beauty scene, has a new star in its constellation of luxury retail destinations. Raffles City, the premier fashion, beauty, and lifestyle mall, is making waves as the ultimate beauty destination in the Lion City. In a recent milestone, the well-known Thai beauty and well-being brand, Harnn, celebrated its Singapore debut with the opening of its flagship store at Raffles City.

Boutique 130

Boutique Shopping Fashion Marketing 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Gazette

NOVEMBER 9, 2023

Miniso will open the doors to its biggest ever store in the UK along London’s Oxford Street on Friday. The 2,700sq ft flagship is one of three new stores the Chinese giant is set to unveil before the end of this year. Located at 100 Oxford Street, the store showcases the retailer’s new beauty and fragrance collection alongside its range of plushies, home furnishings and toys.

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Inside Retail

NOVEMBER 9, 2023

Black Friday? No. Cyber Monday? Nope. Prime Day? Absolutely not. The world’s biggest shopping event happens in China each year — and it’s called Singles Day. Originally a holiday to celebrate being single, as a counter to Valentine’s Day, the event has grown into a weeks-long online shopping festival that peaks on November 11.

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Retail Gazette

NOVEMBER 9, 2023

Amazon Fresh has revealed it will open its 20th physical store in Notting Hill Gate later this month. The shop will open on 29th November and offer customers freshly baked goods each morning, lunch time meal deals and other everyday staples. Shoppers will find more ways to pay, such as self-checkout tills, according to the retailer. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Leading up to the festive season, the store will

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Inside Retail

NOVEMBER 9, 2023

Will Christmas 2023 be a cracker? If you believe IG Design, the world’s biggest producer of Christmas crackers, then no. Pre-orders from major retailers like Tesco and Walmart are significantly down. If this is indeed a bellwether for the festive season, retailers could be in trouble. In reality, predicting Christmas this year is hard. Cost-of-living pressures, inflation and interest rates are combining to make life tough in retail.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Dezeen

NOVEMBER 9, 2023

Curved resin walls define this retail space , which architecture studio Akin Atelier has created for the Sydney Modern extension at the Art Gallery of New South Wales. Designed by Akin Atelier with surfboard designer Hayden Cox , the Gallery Shop is located in the entrance pavilion of the gallery that was recently completed by Pritzker Architecture Prize-winning studio SANAA.

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Inside Retail

NOVEMBER 9, 2023

Marc Besen, the co-founder of clothing retail group Sussan, has died at the age of 99. Born in 1923, he was a Holocaust survivor who fled Europe in World War II and arrived in Australia in 1947. Together with his wife Eva and brother-in-law John Glandel, Besen began his entrepreneurial journey by taking over two lingerie shops established by Eva’s parents in 1939.

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Cisco Retail

NOVEMBER 9, 2023

Today, we’re thrilled to present several game-changing initiatives geared towards driving greater partner profitability, enhancing your customer engagement, and fortifying our shared commitment to… Read more on Cisco Blogs

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Retail Dive

NOVEMBER 9, 2023

What started as a Saturday morning pilot during the back-to-school season has become a permanent daily feature across the retailer’s fleet.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience