Mon.Dec 11, 2023

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Dollar General to ‘Get Back to Basics’ As it Refocuses Store, Supply Chain, and Merchandising Strategies

RIS News

CEO Todd Vasos said the company is looking at the company “through the eyes of the customer” in order to “get back to basics” across its store, supply chain, and merchandising operations.

ATS 93
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4 Key App Marketing Objectives you Can Nail with Video Content

Retail TouchPoints

Thanks to its versatility and appeal, video content lies at the core of most inbound marketing campaigns nowadays. From boosting sales to increasing brand awareness and educating audiences about your app, video allows you to accomplish most marketing goals like no other type of media. The problem is, with so many options out there, how can you know which kind of video would be the best fit for your app?

Marketing 279
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Resistance and scepticism still surround gender equity: here’s how to fix it

Inside Retail

Across Australia there is a gulf of nearly 30 per cent between the annual taxable incomes of men and women – yet Federal Government data shows 30 per cent of men do not believe that gender equity is a problem. Lisa Sweeney, a leadership mentor, executive coach and CEO of the consultancy Business in Heels, believes figures like that highlight a disparity between the discussion around gender equity among Australian businesses and the actual implementation of material action.

Finance 264
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Sears Opening New Stores Again Discreetly

Retail Wire

Despite common belief among most consumers that the American retailer Sears has disappeared, the truth unveils Sears opening new stores.

Consumer 299
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Second strike: Fitbit fined again for misrepresentation

Inside Retail

Fitness tracker Fitbit is facing an $11 million penalty in Australia after admitting it committed deceptive representations about consumers’ rights to a refund or replacement if the device sold was found faulty. The Australian Competition and Consumer Commission (ACCC) said that Fitbit misled 58 consumers, marking the second time one of the US-based company’s subsidiaries has fallen foul of Australian consumer laws.

Consumer 262
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TikTok Aims to ‘Transform Indonesia’s Ecommerce Sector’ Through Partnership with Tokopedia

Retail TouchPoints

In early October, Indonesia dealt TikTok a blow when it banned ecommerce on social media. Now, just two months later, TikTok has entered a strategic partnership with Indonesian ecommerce firm PT GoTo Gojek Tokopedia (GoTo) that gives TikTok a controlling stake in one of the biggest shopping platforms int the country, Tokopedia. Through the new partnership, Tokopedia and the TikTok Shop Indonesia business will be combined under the existing PT Tokopedia banner, in which TikTok will take a control

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Christmas Through New Year’s Travel Expected To Be Busiest on Record

Retail Wire

Millions of people plan to take to the skies and roads this holiday season. How busy will it get?

Planning 276
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Starbucks Australia pursues plastic-free future with new cup and start-up

Inside Retail

Coffee culture is here to stay and Starbucks Australia is pioneering a way to make it more sustainable by changing the way it serves coffee. Pressure on retailers to become more sustainable is an industry-wide point of contention, but it also provides an opportunity to increase brand value for those that seek out alternatives to throwaway culture. Starbucks Australia has sought out expertise to revolutionise the way it serves coffee using more sustainable cups, and in the process, it could poten

Consumer 260
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Investors Propose to Take Macy’s Private with $5.8 Billion Buyout Bid

Retail TouchPoints

An investor group composed of real estate investment firm Arkhouse Management and asset manager Brigade Capital have submitted a $5.8 billion bid to buy out Macy’s, Inc. and take the retail conglomerate private, multiple sources report. Arkhouse already has a large stake in Macy’s and would be paying a premium to own the rest of the company — the offer values the retailer at $21 per share, about 23% over the $17 a share that the stock was trading at as of the close of business Friday.

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Haigh’s Chocolates to build $130m manufacturing and warehouse hub

Inside Retail

South Australian-based confectionery maker and retailer Haigh’s Chocolates has revealed plans to build a $130 million manufacturing facility in Salisbury South. The new project will cover an area of 9000sqm for production facilities and 6000sqm for warehousing to service its 21 stores and online order fulfilment. Out of the investment, $36 million will go towards purchasing European-made manufacturing equipment.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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‘Home Alone’ Movie Highlights Rising Cost of Living

Retail Wire

The cost of living has come a long way according to the movie "Home Alone.

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Analysis: Should Macy’s accept its $8.8 billion acquisition offer

Inside Retail

Since the retailer’s establishment in 1858, Macy’s has become one of the most well-known department stores in the US, if not the world. However, the legacy retailer’s journey as an independently run company may end sooner rather than later. The retail industry is buzzing with reports, first published by the Wall Street Journal on December 9, that Macy’s received a $8.8 billion acquisition offer from an investor group composed of Arkhouse Management and Brigade Capital.

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Macy’s Might Be Bought Out for $5.8 Billion

Retail Wire

The future of Macy's hangs on this monumental billion-dollar deal.

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Retailers can’t afford to discount the customer experience this December

Inside Retail

Welcome to December and the chance for retailers to redeem themselves with customers. Historically, the highest retail sales and earnings were generated in December in the weeks leading to Christmas and the following Boxing Day sales. In recent years, December sales have been eclipsed by November on the back of the Black Friday and Cyber Monday sales that are now effectively stretching over a fortnight with presales and extended sales.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Federal Jury Rules Against Google’s App Monopoly

Retail Wire

It's truly an Epic win in the case against Google's monopoly.

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The Boulevard unwraps two new stores in time for Christmas

Retail Focus

Christmas has come early for shoppers as Northern Ireland’s only premier designer outlet, The Boulevard officially opens the doors to two new tenants before the end of the year, signalling retailer confidence in the scheme. Joining an already strong offering of luxury clothing, House of Cavani opened at the Lotus Property owned shopping outlet on Friday 8 December 2023, where it will boast a range of contemporary menswear and formalwear, perfect for the modern gentleman.

Fashion 147
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Elon Musk’s X and Amazon Talk Potential Partnership

Retail Wire

Elon Musk’s social media platform X is currently in the initial stages of conversations with Amazon to incorporate itself into its ad-buying software.

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One to watch: Tissot opens UK Flagship boutique in Covent Garden

Retail Focus

Shaftesbury Capital has announced Tissot, the Swiss watch brand owned by the Swatch Group, has opened its debut flagship boutique in the vibrant and historic district of Covent Garden , representing the brand’s only standalone store in the UK. This new location marks a significant milestone for Tissot as it continues to expand its presence in one of London’s most iconic shopping destinations.

Boutique 147
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Epic Games prevails in antitrust case against Google over Play app store

Inside Retail

“Fortnite” maker Epic Games has prevailed in its high-profile antitrust trial over Alphabet’s Google, which alleged the Play app store operated as an illegal monopoly. “After four weeks of detailed court testimony, the California jury found against the Google Play monopoly on all counts,” wrote Epic CEO Tim Sweeney in a post on social media site X, formerly known as Twitter.

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NVIDIA Eyes Vietnam as the Next Hub for Semiconductor Innovation

Retail Wire

In a move that underscores the rapidly evolving global semiconductor landscape, NVIDIA is looking to broaden its footprint in Vietnam, viewing the country as a crucial market for its future growth.

Marketing 130
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How Superegg founder Erica Choi went from Barneys to building her own brand

Inside Retail

Launched in 2020, Superegg is a premium vegan skincare brand inspired by the holistic Korean beauty philosophy and the egg’s nutritional value for the skin’s well-being. We spoke with co-founder Erica Choi about the highs and lows of running your own business, and why storytelling is key. Inside Retail: How did the idea for Superegg come about?

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New York City Traffic Provokes Congestion Pricing Plan

Retail Wire

As part of a bold initiative to reduce traffic congestion and fund necessary improvements for the city's aging public transit system, the Metropolitan Transportation Authority (MTA) in New York City has approved a significant measure.

Planning 130
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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ACCC shares eight principles to help businesses avoid greenwashing action

Inside Retail

The Australian Competition & Consumer Commission (ACCC) has provided businesses with eight principles to help them make accurate environmental claims about their products and services. “Environmental claims are useful for consumers when they can easily understand what the environmental benefit is, and if there are any restrictions that can limit this benefit,” said ACCC acting chair Catriona Lowe.

Consumer 130
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Police Warn Holiday Shoppers About New Gift Card Scams

Retail Wire

Be aware of these gift card scams.

Shopping 255
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Should You Be Using a Crowdsourcing Solution?

Wiser

Store audits play a pivotal role in ensuring the retail experience is consistently high quality, and that your brand is represented the way you intend. They aid in the monitoring of product availability, pricing accuracy, promotional execution, and overall store cleanliness. Regular audits can be instrumental in identifying areas for improvement and in implementing necessary changes.

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How Companies Are Profiting From Consumer Data & Your Digital Identity

Retail Wire

Consumer data and your digital identity are no longer confined to the virtual world of Facebook, Instagram, or Amazon Prime.

Consumer 130
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Amazon Prime teams up with Odeon for discounted cinema tickets

Retail Gazette

Amazon has teamed up with Odeon to offer its Prime members discounted cinema tickets. From today, Prime members get access to two tickets for £10 at standard Odeon cinemas from Monday to Thursday. Or two tickets for £15 at the chain’s Luxe theatres. The online retail giant said the deal, which is redeemable once per month, offers a saving of more than 45% on the price of an average Odeon ticket.

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25th Annual SantaCon Takes Over New York City, But Are Nonprofits Benefitting?

Retail Wire

SantaCon, the annual bar crawl, stretches from New York City to as far as Europe each December.

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Ocado to double warehouse robot arms

Retail Gazette

Ocado will double the number of robotic arms in its warehouses as it aims to boost the speed of packing grocery orders. Hannah Gibson, chief executive of Ocado Retail, said that the number of robots with arms at its warehouse in Luton, Bedfordshire, will double from 22 to 44 in “the very near future”, reported the Financial Times. “This technology enables us to have a bigger choice…lower substitutions, and the operating model is more efficient than a store-based model,

ATS 113
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Spotify CFO Steps Down Following Mass Layoffs

Retail Wire

Paul Vogel, who joined Spotify in 2016 as head of investor relations and was later promoted to chief financial officer in 2020, has announced his exit after the company made large layoffs.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio