Wed.Dec 18, 2024

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Understanding Retail Delivery Fees and Their Impact on Sales Tax Compliance

Retail TouchPoints

As ecommerce continues to grow, various states are introducing or planning to introduce Retail Delivery Fees (RDFs). U.S. ecommerce sales reached an impressive $1.1 trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 trillion by 2029. This growth is driven by technological advancements and evolving consumer preferences alongside the emergence of new competitors responding to changing market dynamics.

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How to lead from the front this Christmas

A1 Retail

By Charlie Sampson, Director of Leadership Development at employee engagement consultancy scarlettabbott Theres nothing like Christmas in retail. Manic, magical, and mince pie-fuelled, its a challenging period for employees and team leaders in the industry that makes Christmas happen. Unprecedented demand, coupled with longer hours and new staff, requires a new approach to leadership that understands the extra pressures placed on teams, helps them perform at their best, and prevents burnout.

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How Clarks Transformed into an Omnichannel Powerhouse Without Missing a Step

Retail TouchPoints

While many retailers are updating their tech these days, few are 200 years old like Clarks. But a brand cant make it in the 21st century with technology from the 19th, so in 2022, the British footwear brand undertook a massive digital transformation that encompassed everything from its ecommerce sites around the world to the point-of-sale (POS) systems in its 500+stores.

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Matsuya’s director Takehiko Furuya on the department store’s digital launch

Inside Retail

Japanese department store Matsuya has introduced a digital platform with a click-and-collect service including tax refunds in a bid to tap into the growth of international tourists. Matsuya is the first Japanese department store to offer global customers this service, which includes products from Miu Miu, Prada, Roger Vivier, Aesop and Tom Ford Beauty.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Fresh Market Aims to Improve Inventory Management with New Tech, Including Electronic Shelf Labels

Retail TouchPoints

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction. The retailers partnership with VusionGroup will include a suite of Vusion 360 solutions, including: Multicolor ESLs that can support remote price changes and are equipped with f

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Growing brands select Manchester Arndale as shopping centre reports strong 2024

Retail Focus

Popular online brands, growing F&B operators, and established retail names are just some of the occupiers who have moved to Manchester Arndale over the past 12 months as the shopping centre strengthens its position as the North Wests premier retail destination. During 2024, joint asset managers M&G Real Estate and Global Mutual alongside retained leasing agents Metis Real Estate and Time Retail Partners as well as retained lease advisory agents Green & Partners, secured 223,748 sq ft

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How soda brand Olipop leverages pop-culture moments to grow

Inside Retail

When you think about soda or pop, brand names like Coca-Cola, Pepsi or even Dr Pepper might come to mind first. More recently, there has been a new wave of soda brands infiltrating the grocery aisle, largely within the prebiotic and probiotic category. According to analysis firm Grand View Research , the North American prebiotic and probiotic soda market generated US$191.7 million of revenue in 2023.

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Merry Hill celebrates 49 deals in 2024, covering nearly half a million sq ft

Retail Focus

Merry Hill, one of the UKs top 10 retail and leisure destinations, is celebrating a landmark year of growth, with 49 brands either opening, signing, or reinvesting in the destination. Footfall was also up, increasing by 3.9% in the last 12 months, mirrored by an increase in sales of 4%, ahead of a busy Christmas season. Of the 49 deals, 26 were new entrants.

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Why the rise of animal-based skincare could signal the end of vegan beauty

Inside Retail

Vegan beauty has quickly become the industry standard in recent years but the rise in popularity of animal-based skincare hints at a shift in consumer behaviour. What started with bone broth and collagen supplements has quickly turned into topical products as the market’s obsession with youth and anti-ageing grows. Now sheep wax and milk protein, along with other animal-based products, are readily available on pharmacy shelves and beauty counters branded as organic and natural alternative

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Starbucks Union Authorizes Strike Before Final 2024 Negotiating Session with Retailer

Retail TouchPoints

The Starbucks Workers United (SBWU) union has authorized a strike against the coffee giant just prior to the final contract negotiation session in 2024, scheduled for Thursday, Dec. 19. According to an Instagram post, 98% of SBWU baristas voted to authorize a ULP [unfair labor practices] strike, if necessary. This ramp-up in rhetoric comes at the end of a year when it seemed that Starbucks and the union, which claims to represent more than 500 stores and 10,500 workers, seemed to be moving towa

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Australian Retail Council names Chris Rodwell as inaugural CEO

Inside Retail

Chris Rodwell has been named as the inaugural CEO of the Australian Retail Council (ARC), the upcoming merged entity of the country’s peak retail lobby groups , effective in March next year. “We are thrilled to have secured Chris to lead the future amalgamated entity, the Australian Retail Council as we enter this next critical growth phase for our $430 billion dollar retail sector,” said Nicole Sheffield, president of the Australian Retailers Association (ARA).

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Form(LA) hides stone furniture showroom behind marble pivot door

Dezeen

Custom stone furnituremaker Form(LA) has opened the doors of its first flagship store in Los Angeles specifically a pivoting marble door punctuated by nine porthole windows. The 5,500-square-foot (510-square-metre) store is housed in a West Hollywood building that is nearly a century old. Form(LA) has opened its first flagship store. Photo by Tristan Kallas Form(LA) founder Jordan Mosslar first started the "long and meticulous" process of designing and converting the space into a showroom back

Planning 101
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Corporate finance to fashion: Meet Beare Park director Gabriella Pereira

Inside Retail

Hot on the heels of being named the Australian Fashion Laureates Emerging Designer of the Year, Gabriella Pereira this month opened the doors to the first physical retail concept this month for her label Beare Park. She told Inside Retail that she sees the Fashion Laureates accolade as an opportunity to contribute to the ongoing conversation in the fashion industry and be a part of its evolution.

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Victoria’s Secret Beefs Up International Ecommerce Experience

Retail TouchPoints

Victoria’s Secret has teamed up with Global-e to enhance its international ecommerce experience, namely in Canadaand leading European markets such asGermanyandFrance. Through the partnership, Victorias Secret has launched an end-to-end localized shopping experience in more than 100 markets that includes pricing and payment in local currency, a variety of local and alternative payment options, guaranteed final cost of purchase and an enhanced delivery proposition. “We’re excited

Marketing 147
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Landsec snaps up Liverpool One shopping centre in £490m deal

Retail Gazette

Land Securities has snapped up Liverpool One shopping centre in a 490m deal, as the real estate firm continues to invest in bricks-and-mortar retail. The property group acquired a 92% stake in the shopping complex, after recently designating the best part of 600m to spend on snapping up more assets, despite the majority of landlords having avoided buying large malls in recent years.

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Hamleys delivers early Christmas present to Naples shoppers with fourth Italian store

Retail Focus

Christmas arrives early for shoppers in Naples and the Campania region this year as Hamleys, the worlds finest toy store opens its doors at Torre Annunziata in the brand new MaxiMall Pompeii , the innovative new retail hub set in the shadows of Vesuvius and the historic archaeological site. Project: Lombardini22, / Photographer: Luca Rotondo This is the fourth Hamleys store in Italy, opened in collaboration with GIOCHI PREZIOSI S.P.A., Italy’s leading toy manufacturer and distributor.

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UK inflation climbs to highest level since March

Retail Gazette

UK inflation has risen to its highest level since March, fuelled by a rise increase in petrol and clothes prices last month, according to the latest figures. The Office for National Statistics (ONS) said Consumer Prices Index (CPI) inflation rose to 2.6% in November, from 2.3% the previous month – the second rise in two months. The rate of CPI inflation for food and non-alcoholic drinks, alcohol and tobacco, clothing and footwear all edged higher in November.

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MINISO Takes Off at London Stansted Airport!

Retail Focus

MINISO has announced the opening of its first-ever UK airport store at London Stansted Airport, bringing its distinctive blend of fun, affordability, and trendy travel products to the airport. The new MINISO-GO store has officially arrived at London’s Stansted Terminal, with grand opening celebrations set for Thursday, December 19th. Shoppers can explore a wide range of travel essentials alongside MINISOs fan-favourite collections, including collaborations with Harry Potter, Hello Kitty an

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Merry Hill celebrates 49 deals in 2024, covering nearly half a million sq ft

A1 Retail

Merry Hill is celebrating a landmark year of growth, with 49 brands either opening, signing,or reinvesting in the destination. Footfall was also up, increasing by 3.9 percent in the last 12 months, mirrored by an increase in salesof4 percent,ahead of a busy Christmas season. Of the 49 deals, 26 were new entrants. Taking a combined 295,500 sq ft, this included major flagship openings such as the national debuts of fitness operator XF Gym and the much-anticipated Harvey Norman.

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Shoe Zone lowers profit expectation as Budget bites

Retail Gazette

Shoe Zone has reported a reduction in its predicted profit for its financial year, ahead of its annual results in January. The footwear specialist said it now expected it pre-tax profit for the year ended 27 September 2025 to be no less than 5m, down from previous expectations of 10m. Shoe Zone said it had experienced “very challenging trading conditions” during the first two months of its financial year and the first half of December, particularly a weakening of consumer confidence

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FNRP Acquires 88,647-Square-Foot Shopping Center in North Carolina

Shopping Center

Reidsville, N.C. First National Realty Partners (FNRP) has acquired Freeway Crossing, an 88,647-square-foot shopping center located in Reidsville. A 39,708-square-foot Lowes Foods anchors the property. Other tenants at the center… The post FNRP Acquires 88,647-Square-Foot Shopping Center in North Carolina appeared first on Shopping Center Business.

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White Castle Offers Freebies for Those Who Come Dressed in a Holiday Costume

Retail Wire

In the spirit of giving, White Castle will give cravers the best gift of all this holiday season, freebies to customers who come dressed in a cheerful holiday costume before placing their in-person order.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Seven & I plans to open 500 stores in US, Canada

Inside Retail

Japan’s Seven & I Holdings said on Wednesday it plans to open 500 new convenience stores in the United States and Canada through 2027. Seven & I’s founding Ito family made an offer, estimated to be worth $58 billion, last month to take the company private amid a competing takeover offer from Canada’s Alimentation Couche-Tard.

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Social Security Full Retirement Age To Increase Again: So When Can You Officially Retire?

Retail Wire

Social Security full retirement age is set to increase again in 2025.

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Step up Your Study Strategy with CCIE Service Provider Practice Labs

Cisco Retail

CCIE Service Provider Practice Labs are now available, offering CCIE SP Lab exam candidates a controlled, exam-like setting to perfect their skills and practice hands-on with networking devices and protocols.

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98% of Starbucks Workers United Baristas Vote To Strike if Necessary: ‘Whatever It Takes’

Retail Wire

Out of all Starbucks Workers United baristas, 98% have voted to authorize a strike.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Nearly half of consumers feel ignored by marketers: Here’s what the numbers say

Retail Dive

Among consumers who feel ignored, 75% would rather support brands that align with their values, iHeartMedia’s research found.

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General Mills Smashes Q2 Sales Targets but Slashes Profit Outlook

Retail Wire

General Mills is working to attract inflation-weary consumers with new brand promotions.

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Bloomingdale’s adds fulfillment option for luxury DTC brands

Retail Dive

Shoppers can check on the availability of products via a DTC company’s website and pick up their order at a nearby Bloomingdale’s store.

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KFC’s New ‘Saucy’ Restaurant Offers Sauce Flights, Fruity Drinks

Retail Wire

KFC is opening a prototype restaurant focused on sauces and tenders.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.