Retail TouchPoints

OCTOBER 4, 2022

Ann Taylor and LOFT have launched StyleRewards, a revamped multi-tender loyalty program that lets shoppers earn benefits across Ann Taylor, LOFT, Ann Taylor Factory and LOFT Outlet. The program has a tiered structure and was designed to emphasize a customer-first loyalty approach. Members earn two points per dollar spent on qualifying purchases across all the brands, while credit card holders earn five points for every dollar spent.

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Inside Retail

OCTOBER 4, 2022

‘Internet sweeps’ have been organised by the ACCC (Australian Competition and Consumer Commission) to identify companies making environmental and sustainability claims they cannot back up – also termed ‘greenwashing’ – and platforms publishing misleading reviews. The sweeps will commence during the coming weeks as part of the consumer watchdog’s compliance and enforcement priorities as it clamps down on deceptive advertising and marketing practices. “As consum

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Beauty and Health Advertising Consumer Accounting 246

Retail TouchPoints

OCTOBER 4, 2022

Starboard Cruise Services , the LVMH Moët Hennessy Louis Vuitton luxury retail-at-sea company, has promoted Sherrie Day to the role of Global Head of Merchandising. Day will report to Lisa Bauer, President and CEO of Starboard. Day’s responsibilities will include managing Starboard’s merchandising strategy worldwide. She will oversee global buying and work with more than 700 brands.

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Promotions Boutique Shipping Shopping 317

Retail Wire

OCTOBER 4, 2022

Tupperware is typically sold directly to consumers through its own website or “Tupperware parties.” Now, it can also be purchased in Target’s stores and websites. The retailer will offer container bundles ranging from $7.99 to $79.99. Tupperware, which has tested sales through retailers including Target previously, also sells its storage containers on Amazon.com.

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Consumer 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

OCTOBER 4, 2022

Meta has unveiled a suite of product updates across Facebook , Instagram and its messaging platforms aimed at bolstering its “discovery ecosystem” in order to help businesses “generate connection with customers, demand for products and interest in brands.”. “Meta has built the most powerful discovery engine in history,” said company VP Nada Stirratt at an event announcing the new offerings.

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Consumer Advertising Marketing Social Commerce 290

Inside Retail

OCTOBER 4, 2022

Premier Retail is always amongst the stragglers reporting financial results at the half and full financial year marks. It is not that the multi-brand retailer has anything to downplay in its results, more a case it seems of providing chairman Solomon Lew with the last word on retail industry performance. Premier Retail’s results for the 2022 full financial year were certainly impressive with sales up 5.2 per cent to $1.5 billion and net earnings up 4.9 per cent to $285.2 million.

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Department Stores Payment Services Management Accounting 246

Inside Retail

OCTOBER 4, 2022

Celebrities and international crowds have descended on the French capital, marking the fashion industry’s sweeping return as it rides a post-pandemic spending frenzy. The final stretch of Paris Fashion Week runs through 4 Oct and features big names including Chanel, Dior, Hermes, Louis Vuitton and Saint Laurent, rounding out a month of shows that also took place in New York, London and Milan.

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Retail TouchPoints

OCTOBER 4, 2022

Walmart and the National Entertainment Collectibles Association (NECA) have partnered to launch AutoT, a digital collectible platform featuring limited-edition figures and collectibles. The collection, which will be available both at Walmart.com and in stores, will feature exclusive figures and rare chase variants signed by stars and creators. Each series in the AutoT line is based on a specific pop culture property.

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Jewelry Shipping Accounting Shopping 279

Tokinomo

OCTOBER 4, 2022

Campaign Corner. Be the food hero. What’s for breakfast? How about lunch or dinner? Those brave men and women who decide to be the masters of home cooking deserve something better. The most recent commercial for Amazon Fresh shows us that an apron is just a cape put in the front. Fresh food delivered to your doorstep sure makes cooking a lot easier.

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Shopping Retail Marketing Marketing 224

Retail TouchPoints

OCTOBER 4, 2022

Amazon has introduced the Amazon Access program, which provides greater savings and resources for qualified recipients of government assistance. In addition to supporting customers who use Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payment options, the program also affords easier access to Amazon Layaway. The ecommerce giant noted that the program was introduced to help consumers as they weather rising costs on essentials.

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Payment Services Shipping Planning Consumer 278

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

OCTOBER 4, 2022

Selfridges has launched its biggest Christmas shop in a dedicated new destination on the fourth floor of the Oxford Street Store. The Christmas shop which is 20% bigger than last year has been imagined as a magical and immersive space where visitors are invited to spend time savouring the festive experience. As well as offering more planet-friendly choices than ever before, the Christmas Shop has been built with sustainability in mind, reusing baubles from previous displays in store both for bau

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Shopping ATS 200

Retail TouchPoints

OCTOBER 4, 2022

IKEA is reportedly aiming to make home deliveries by electric vehicles by 2025, Jesper Brodin, CEO of the furniture retailer’s parent company Ingka Group , said in an Oct. 3 interview at the Reuters IMPACT conference. Brodin told Reuters about the new EV delivery target as the company works toward commitments to become climate positive by 2030.

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Location Marketing Planning ATS 264

Retail Focus

OCTOBER 4, 2022

Flexible ’pop-up’ retail pioneer Sook has signed a new flagship retail space at 32 Shoreditch High Street. Sook worked with Kenningham Retail to complete the acquisition of the property, owned by the Estate Office Shoreditch, and set to open on Saturday 8th October. . 32 Shoreditch High Street will serve as Sook’s first East London location. The flagship space will be the company’s 11th site in the UK – and sixth opening this year – and is part of Sook’s ambitious expansion plan to m

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Location Planning ATS 173

Retail TouchPoints

OCTOBER 4, 2022

Before “resale,” there was “thrifting.” And before Poshmark , ThredUP , Facebook Marketplace and even eBay were a twinkle in their founders’ eyes, there was Goodwill. Launched in 1902, Goodwill far predates even the internet itself, but that’s not stopping the more than 120-year-old nonprofit from staking its claim in the online resale movement with its new marketplace GoodwillFinds.com.

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Thrift Store Consumer Marketing Shopping 246

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

OCTOBER 4, 2022

American consumers believe that food inflation is 5.1 percent higher than it is in reality, according to new research from dunnhumby. “Consumers are responding by changing their shopping behavior, and perhaps most troublingly, nearly a third are cutting back or completing eliminating some meals,” said Grant Steadman, president for North America at dunnhumby.

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Consumer Shopping ATS 130

Retail Focus

OCTOBER 4, 2022

It’s fair to say the world of e-Commerce has changed drastically in recent years. Of course, the Covid-19 outbreak had a huge impact on online sales, which rose to a record high 33.9% of all retail spending when the pandemic was at its peak in 2020. And while physical stores have long since reopened, the average consumer still faces plenty of challenges.

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Promotions Returns Shipping Consumer 130

Retail Wire

OCTOBER 4, 2022

Naver has agreed to pay $1.2 billion to acquire Poshmark. The deal to acquire the online platform for second-hand merchandise will give the South Korean company a foothold in the U.S. Choi Soo-Yeon, the chief executive of Naver, said the Poshmark acquisition will allow his company to gain an edge in advancing its position within the “C2C” market.

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Inside Retail

OCTOBER 4, 2022

Luxury fashion house Balenciaga has launched a circular initiative in partnership with resale-as-a-service company, Reflaunt. The program enables customers to resell their past Balenciaga purchases within Reflaunt’s distribution network. This step towards adopting circular practices is in line with parent company Kering’s wider circularity ambition and its interest in new business models such as resale.

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Fashion Drop-Shipping Fast Fashion Marketing 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

OCTOBER 4, 2022

Peloton has reached a deal to put its bikes in all 5,400 Hilton-branded hotels in the U.S. “My first experience with Peloton was during a hotel stay while on vacation, and I was immediately hooked,” said Betsy Webb, the global vice president of Peloton’s commercial division. “We love brands that prioritize their customers’ wellness and could not be more excited to bring Peloton to Hilton guests nationwide wherever they are on their fitness journey.

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Inside Retail

OCTOBER 4, 2022

Singapore-based private real estate fund management business Sim Lian–Metro Capital has acquired regional Victoria’s Shepparton Marketplace for $88.1 million. The 16,535sqm sub-regional centre sits in a densely populated trade area close to national retailers including The Good Guys, Bunnings, Spotlight and Anaconda. CBRE’s Simon Rooney and James Douglas negotiated the off-market sale on behalf of Dexus Wholesale Property Fund.

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Wholesale Management Marketing Shopping 130

Retail Wire

OCTOBER 4, 2022

Walmart allegedly fired an employee in New Jersey after he tested positive for marijuana in a pre-employment screening test. The worker in question, Eric Zanetich, had not even reported for his first shift at the chain when he was let go. Marijuana consumption is legal in New Jersey and the state’s law makes clear that employers are prohibited from denying employment or disciplining workers “due to the presence of cannabinoid metabolites” in their bodies because it does not indicate

ATS 100

ATS 100

Inside Retail

OCTOBER 4, 2022

Melbourne’s Westfield Knox says it will add a number of community-based amenities in its latest $355 million upgrade. The investment includes a new swimming school concept, a parking management system with license plate recognition and guidance technology, a 2000sqm public library, a full-sized basketball court and an upgraded food court. Kristian Nicholls, Westfield Knox’s centre manager, said the community has been the “brains trust” behind the planning of the Living Centre transformation.

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Management Planning ATS Shopping 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

OCTOBER 4, 2022

Apple CEO Tim Cook says that his company seeks employees that distinguish themselves through collaboration, creativity, curiosity and expertise. He said that it is Apple’s responsibility to put its employees into jobs that help them fulfill a noble purpose. “People have to work for a reason bigger than themselves,” he said. “So you want to have a vision for a company that is about serving the customer and somehow improving their lives.

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Fulfillment 100

Inside Retail

OCTOBER 4, 2022

UK-based fast fashion brand Boohoo recently announced that it had tapped US celebrity and influencer Kourtney Kardashian as its “sustainability ambassador” and launched a “sustainability journey” campaign that included a capsule collection and mini-series. But instead of winning the favour of an increasingly eco-conscious market, the brand has come under fire, as critics point out the irony of a fast fashion business pitching sustainability to its customers.

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Fast Fashion Fashion Wholesale Consumer 130

Retail Wire

OCTOBER 4, 2022

Companies operating in California with more than 15 employees will be required to include salary ranges when posting help wanted ads beginning on Jan. 1, 2023.

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Small Biz Trends

OCTOBER 4, 2022

? Although gas prices are going up again for the last two weeks of September, they may finally be heading down after record highs earlier this year. Either way, gas prices are not where small businesses want them to be. In turbulent times and high fuel prices leading to inflated prices across the board, what’s a small business to do? Operations Manager of CallerSmart.com and SpreadGreatIdeas.com, Kathryn Boudreau, and Evan Singer, of AI-Powered Powered Financial Platform, SmartBiz , discus

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Payment Services Finance Shipping Planning 110

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

A1 Retail

OCTOBER 4, 2022

At the coming Christmasworld, international retailers will be able to experience live what colours, shapes and designs will be in vogue for Christmas decorations in the future. Christmasworld Trends 23+ in the Trend Area in the foyer of Hall 4.1 will offer a unique overview of exhibitors’ new products, which will be presented by the trend bureau bora.herke.palmisano in three exciting trend worlds.

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Consumer ATS 98

Small Biz Trends

OCTOBER 4, 2022

A password is crucial in protecting a device and confidential data on it from unauthorized access. Do small business owners create secure passwords? Read the latest password statistics below. We have collected key password statistics to help you understand the state of password security. Going through these password stats will help you plan robust password management in your company.

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Accounting Management Planning ATS 105

Mulesoft

OCTOBER 4, 2022

Creating a DataWeave Date or Period value requires knowing a specific syntax, and that syntax can be difficult to remember and understand. The new DataWeave modules dw::core::Dates and dw::core::Periods provide functions that will help you create those values using objects as arguments so you could find it more declarative and easy to remember. We’ll cover […].

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Dezeen

OCTOBER 4, 2022

The visual language of scientific laboratories informed the look of this blue-lit concept store in Monaco , which London firm Universal Design Studio has devised for skincare brand Biotherm. Set inside Monaco's historic Oceanographic Institute , Blue Beauty Lab is where buyers and other industry insiders can come to expand their knowledge of the science underpinning Biotherm 's skincare line.

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Shopping Planning ATS 92

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience