Thu.Mar 09, 2023

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In the War on Climate Change, Many Companies are Picking the Wrong Battles

Retail TouchPoints

Concerns over climate change continue to mount, and there is an increasing demand for companies to decrease their environmental impact through whatever means possible. Take CO2 emissions for example. In 2020, 140 of the largest companies stated their intentions to completely eliminate emissions within the next few decades. Since then, many of their initiatives have focused on transportation.

Apparel 302
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Adidas is trying to decide what to do with $1.3 billion in Yeezy merch

Retail Wire

Adidas’ profit and loss statement has been negatively affected by the company’s decision to end its business relationship with Ye, formerly known as Kanye West, after he made a series of antisemitic statements. The athletic wear manufacturer is trying to determine the right path to ridding itself of $1.3 billion Yeezy merchandise.

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For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite

Retail TouchPoints

Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the Chief Marketing, Digital and Omni Officer of Forever 21 , but also because he has a 17-year-old daughter. Here’s one thing he’s learned about that generation, both at work and at home — they want what they want when they want it. “My daughter lives in technology.

Checkout 279
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ANZ senior economist: What should retailers expect amid rising rates?

Inside Retail

According to ANZ senior economist Adelaide Timbrell, it will take years before customers return to buying power levels of 2021. Speaking at a Profitability, Pricing and Supply Chain conference this week, she cautioned that businesses should prepare for a slowdown in consumer spending across a range of categories amid rising cost of living pressures.

Returns 234
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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ThredUp Tests Consignment Fees, New Return Policies in the Pursuit of Profitability

Retail TouchPoints

Marking a significant shift in ThredUp ’s value proposition to consumers, the resale marketplace testing out a number of new initiatives to improve its margins, including new return policies and fees for its “cleanout kit” consignment services. ThredUp has quietly rolled out these changes in what CEO James Reinhart called “a meaty experiment” to optimize its unit economics by making “real-time adjustments to both the supply and demand sides of our business.

Returns 278
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Corporations offer on-site childcare to attract and retain workers

Retail Wire

A small and growing percentage of companies have begun offering on-site childcare to attract new workers and retain valuable employees. “It’s one of our top attraction and retention tools,” said Judy Fennimore, vice president of benefits at Marriott International.

ATS 202

More Trending

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Sephora UK Opens Its First Physical Store in Westfield White City, London

Retail Focus

SEPHORA, the global beauty retailer, has opened its first physical store in the UK at Westfield White City in West London. Customers, who had eagerly awaited the opportunity to shop in-store after the unprecedented demand following the launch of its website and app last autumn, can now enjoy a retail space spanning over 6,000 square feet. The store boasts next-generation design features that enhance the retail experience for customers, including soft geometric shapes, ambient lighting, textured

Shopping 182
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Dick’s Doubles Down on House of Sport Format, Planning 19 New Locations by 2024

Retail TouchPoints

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. The retailer also plans to exit its Field & Stream banner; after closing 12 of those stores in Q4 2022, which ended Jan. 28, 2023, the retailer will convert the remaining 17 stores to House of Sport or larger-format Dick’s stores.

Location 264
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Next Announces Return to Gloucester Quays Shopping Centre

Retail Focus

Peel L&P has announced that NEXT, the renowned British retailer, will be making its return to Gloucester Quays, the premier outlet and dining destination in the South West. The retail giant is set to open its doors later this spring, following a record-breaking 2022 sales period for Gloucester Quays. The 10,441 sq ft store will be located opposite M&S Outlet and will feature NEXT’s clearance collections across women’s, men’s, and children’s fashion, as well as hom

Returns 182
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Adidas Shakes up Executive Board as it Plans Post-Ye Partnerships

Retail TouchPoints

Adidas has extended the appointment of CFO Harm Ohlmeyer by another three years to the beginning of 2028. The move could help the retailer maintain stability as it prepares to make changes to its core focus and explore ways to make up the sales it lost since cutting ties with Ye , formerly known as Kanye West, in October 2022. The retailer will reportedly “invest in more sports, and be wider again than we have been, because that is also the DNA of this company,” said Bjørn Gulden, CEO of Adidas

Planning 264
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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For Singapore’s Capitaland, the mall comes roaring back

Inside Retail

E-commerce in Singapore had a couple of bumper years in 2020-21, but online sales growth plateaued in 2022 as a percentage of Singapore’s retail sales : for Capitaland’s malls, many of them part of integrated mixed-use projects, it was time to start taking full advantage of normalisation. Full-year results for Capitaland (shortened here from Capitaland Integrated Commercial Trust, CICT) announced in February, revealed a big comeback in property sales per square metre and a modest increase in ren

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Pay gap persists between men and women

Retail Wire

Women earned 80 cents for every dollar earned by men in 2002, according to a Pew Research Center analysis of median hourly earnings of full-time and part-time workers. Women today earn 82 cents to every dollar earned by men. The pay gap is roughly the same for women who do and don’t have a college degree.

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Booktopia fined $6 million for misleading consumers

Inside Retail

Pureplay books retailer Booktopia has been ordered by the Federal Court to pay $6 million in penalties for making “false or misleading representations” on its website. Between January 10, 2020 and November 2, 2021, the retailer admitted that its online terms of business contained “misleading statements” which illustrated that “consumers were only entitled” to a refund, repair or replacement if they notified the business within two business days of receiving a faulty product.

Consumer 130
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Shein and Temu battle in court and the marketplace

Retail Wire

Shein and Temu are going head-to-head competing for U.S. consumers looking to buy inexpensive goods online. Shein has filed a lawsuit against Temu, accusing it of hiring social media influencers to make “false and deceptive statements” about it.

Consumer 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Three branding lessons from Kathmandu’s head of marketing Richard Dalke

Inside Retail

With consumer expectations and spending patterns changing rapidly, understanding what customers want has become an incredibly important skill to have. But how do you derive meaning from data, and where do you draw the line between asking customers what they want and showing them? Last week, head of marketing at global outdoor brand Kathmandu, Richard Dalke, explained to Inside Retail managing editor Heather McIlvaine how the business’ understanding of its brand, as well as its customers, played

Marketing 130
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Bang & Olufsen and Tom Sellers Unite Film and Food in a Visionary Pop-up at Smallbone’s Luxury Pavilion

Retail Focus

Bang & Olufsen has launched a visionary pop-up in the heart of Knightsbridge, inviting Londoners to immerse themselves in an evening of cinematic indulgence at Smallbone’s Luxury Pavilion. The pop-up, which will be available for two weeks only, unites film and food in collaboration with celebrated two Michelin-starred chef and restaurateur, Tom Sellers.

ATS 130
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From padel to pickleball: How retailers are acing the latest sports craze

Inside Retail

Chances are you’ve heard of padel and pickleball. Combining aspects of tennis, squash and badminton, they are the hot new racket-sport mashups taking the world by storm, and driving sales of specialty equipment and apparel. Sports retailer Decathlon has reported strong demand for padel rackets, balls and accessories, and recently, it has seen a huge increase in interest for the less established pickleball, which has led it to develop its own paddles.

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Dick’s bets on House of Sport brand, shutters Field & Stream

Retail Dive

The company is closing its last 17 hunting stores, but sees potential for 100 of the experiential sports-oriented locations over the next five years.

Location 116
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Shein, Temu in fierce fight over US market for $10 dresses

Inside Retail

Online fast-fashion retailer Shein and its newer rival Temu are in a race to win shoppers’ attention for their inexpensive China-made goods. The battle between them is playing out not only on social media but also in a US court. The legal skirmish is important for US consumers and rival retailers because it shows how online retailers with vendors in China need to navigate US intellectual property protections.

Marketing 130
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Ares Management invests $375M in Toys R Us parent company

Retail Dive

The transaction values WHP Global at $1.6 billion and will fund the company’s next wave of brand acquisitions.

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Retail appointments of the week

Inside Retail

Three divisional CEOS and group chief executive appointed at Aje by Robert Stockdill The co-founders of Australian fashion company Aje – Adrian Norris and Edwina Forest – are stepping up into new roles and appointing CEOs to each of the company’s three operating divisions as the company pursues international growth. Norris will move into the new role of group CEO at Aje Collective, overseeing its three divisions: Aje, Aje Athletica and the beauty brand Ikkari.

Fashion 130
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Stitch Fix walks back key initiatives in quest for recovery

Retail Dive

Changes meant to appeal to new customers and boost sales have backfired, founder and interim CEO Katrina Lake said this week.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Green Zebra closing its stores in Portland

Retail Wire

Green Zebra plans to close all three of its grocery and convenience stores in Portland, OR, by the end of the month. Company CEO Lisa Sedler said it could no longer keep up after “nine straight quarters of increases to our cost of goods, packaging, fuel, insurance, taxes, freight charges and well, pretty much everything.

Planning 100
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Zulily announces layoffs, again

Retail Dive

The online retailer’s parent company, Qurate Retail Group, announced layoffs last week that mostly impacted HSN and QVC.

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Money can buy happiness

Retail Wire

The results of two new studies published in the Proceedings of the National Academy of Sciences found that people are generally happier as they earn more money. One study finds that workers’ joy levels off after they reach $75,000 a year in annual income. The other study finds that workers “experienced well-being” as their income rose above $200,000.

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TJX, Saks join business development program for women-led tech startups

Retail Dive

Each year the New York Fashion Tech Lab selects startups to undergo a 12-week program with mentorship from major retail partners.

Fashion 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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CPG profits increase as costs decrease

Retail Wire

Consumer packaged goods companies have raised prices in recent years as energy, ingredient, labor and other costs have increased. The companies have held onto those increases as costs in many areas have decreased.

Consumer 100
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Fly By Jing raises $12M

Retail Dive

The Chinese food brand — which launched in 2018 — also appointed its first chief financial, operations and commercial officers.

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Zara rival Mango posts record sales

Retail Wire

Mango posted sales of $2.8 billion last year, a record for the fashion retailer, as it expanded in the U.S. and India. Sales in 2022 were 13 percent above pre-pandemic levels. Mango plans to expand to 40 U.S. stores, up from their current nine. “The United States is a great market and should become one of our top five very quickly,” Ruiz added.

Fashion 100
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Tesco report highlights £100m investment made in communities across UK

Retail Times

A community group that works with teenagers at risk of getting caught up in knife crime is just one of more than 50,000 projects across the UK that have received funding through Tesco Community Grants since their inception.

ATS 98
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.