Retail TouchPoints
OCTOBER 14, 2022
As TikTok kicks off its second annual TikTok World business summit, the social media juggernaut is making headlines for more than just new platform updates. Earlier in the week, Axios reported that TikTok is beginning the process of building out its own U.S.-based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify.
Inside Retail
OCTOBER 14, 2022
Woolworths has reported a data breach impacting 2.2 million users of its MyDeal subsidiary. The company said in a stock exchange filing that a compromised user credential was used to gain unauthorised access to MyDeal’s customer relationship management system. The company is now contacting impacted users by email. “Woolworths Group’s cyber security and privacy teams are fully engaged and working closely with MyDeal to support the response,” said Woolworths Group chief security
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Retail TouchPoints
OCTOBER 14, 2022
Established retailers exploring how a marketplace model would best fit into their business strategy have a common question — what’s the difference between dropship and marketplace fulfillment that utilizes third-party sellers, and how can it benefit their business? The answer is, quite a lot. Dropshipping means different things to different businesses.
Inside Retail
OCTOBER 14, 2022
It’s exciting times for Polestar. The Swedish performance electric car brand is opening its first ‘Space’ store in Australia, at Melbourne’s Chadstone Shopping Centre, this summer. The ‘Space’ retail concept enables customers to interact with the Polestar brand, meet product specialists and take a test drive in the all-electric Polestar 2. The concept was recently named “Most Immersive Brand Home” by leading design publication Wallpaper*.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
OCTOBER 14, 2022
Victoria’s Secret revealed during its Oct. 13 Investors’ Day presentation that it will attempt to reach $7.3 billion in sales by 2025. As the company recovers from the impact of a tarnished image and DTC competitors, such as digitally native ThirdLove , who have gained market share within the $16 billion intimates business during the retailer’s rebrand, it is trying to overcome what it has termed “execution missteps” that saw sales drop from $7.5 billion in 2019 to $6.6 billion in Q2 2022 traili
Retail Focus
OCTOBER 14, 2022
Nearly forty years after the lights were switched off at one of London’s best loved landmarks, Battersea Power Station opens today, Friday 14 th October , marking the first time the public can explore this iconic architectural masterpiece and enjoy the first of its unique shops, bars, restaurants and leisure venues. Electric Boulevard, a new pedestrianised high street, that runs between Gehry Partners’ Prospect Place and Foster + Partners’ Battersea Roof Gardens to the riverside neighbourhood’s
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
OCTOBER 14, 2022
TAG Heuer unveils today its exhibition windows and pop-up at London’s iconic shopping destination, Harrods. TAG Heuer has worked with the world’s leading department store for over 20 years, sharing a commitment to offering watchmaking excellence in an environment known for unparalleled luxury. Continuing this partnership, and following the opening of its new boutique in the heart of the Harrods Fine Watches room in February of this year, the exhibition showcases the celebrated Carrera Chronograp
Retail TouchPoints
OCTOBER 14, 2022
Lowe’s has teamed up with Yahoo to power off-site media experiences for brands advertising through the Lowe’s One Roof Media Network. The new partnership is just the latest example of the maturation of the retail media model , which until recently has been dominated by fairly basic website-based offerings such as sponsored search, display ads and promoted listings.
Retail Wire
OCTOBER 14, 2022
Warehouse leasing activity in the third quarter fell to its lowest level since the pandemic began and vacancy rates, while still quite low, have begun to tick up slightly. “We’re not seeing an avalanche of space coming on the market or anything like that, but we are starting to see some signs that things are slowing down a little bit,” said Mark Russo, senior director and head of industrial research at Savills Inc.
Inside Retail
OCTOBER 14, 2022
Chinese consumers are typically known for lavish spending on high-end handbags, clothes and accessories that sustain Western luxury brands. This year, however, economic ill winds have sapped much of their urge to splurge and it’s the littler luxuries in life – artisanal food and drinks as well as smart trendy appliances – that have caught their eye.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Wire
OCTOBER 14, 2022
Bed Bath & Beyond, Party City, Rite Aid and Tuesday Morning have elevated risks of bankruptcy, according to credit agencies. Others, such as Gap, may be forced to close stores and cut jobs. “The companies that were skating on the edge before Covid had this brief reprieve. Now we’re going back to the old rules,” said Berna Barshay, a retail analyst.
Inside Retail
OCTOBER 14, 2022
Coffee may be a major casualty of a hotter planet. Even if currently declared commitments to reduce emissions are met, our new research suggests coffee production will still rapidly decline in countries accounting for 75 per cent of the world’s Arabica coffee supply. Arabica coffee ( Coffea arabica ) is one of two main plant species we harvest coffee beans from.
Retail Wire
OCTOBER 14, 2022
CVS Health said that it is reducing the cost of its owned brand tampons, menstrual pads, liners and cups by 25 percent. “Women have long faced systemic barriers on their path to better health — from access to affordability to stigma,” said Michelle Peluso, EVP and chief customer officer for CVS Health and co-president for CVS Pharmacy. “We hope our actions help break down barriers and close gaps, while also inspiring other companies to follow our lead.
Inside Retail
OCTOBER 14, 2022
Global fashion label Calvin Klein has launched its first multi-brand lifestyle store in Brisbane, as part of its expansion plan in Australia. The new store, located at the Westfield Chermside Shopping Centre, has a retail space of 260sqm and provides a variety of men’s and women’s products, including underwear, jeans, performance wear, accessories, and children’s clothing.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
OCTOBER 14, 2022
Ocado saw shares in its stock jump over 10 percent in late trading yesterday on news that its biggest client, Kroger, was in talks to acquire Albertsons. The British company builds and operates automated warehouses for Kroger in the U.S.
Retail Dive
OCTOBER 14, 2022
The retailer terminated two supplier relationships for noncompliance after it found zero-tolerance violations, per its annual sustainability report.
Retail Wire
OCTOBER 14, 2022
Argent, DTLR, Esquivel, Kenneth Cole and REI are just some of the brands and retailers running get-out-the-vote campaigns ahead of the 2022 midterm elections. REI has created an election resource hub for employees and members alike at REI.com/vote.
Retail Dive
OCTOBER 14, 2022
Transaction values and revenue in the holiday kickoff sale came in well under the company’s traditional summer sale this year, according to outside estimates.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
OCTOBER 14, 2022
There’s still more than a month to go before Black Friday but retailers are offering Black Friday-like deals now as they seek to give consumers the incentives they need to make discretionary purchases.
Retail Dive
OCTOBER 14, 2022
Catherine Spindler was most recently the company’s chief brand officer, while the mattress company’s owner is still figuring out what to do with it.
Retail Wire
OCTOBER 14, 2022
Total U.S. retail sales were unchanged in September compared to the month prior, according to the Commerce Department. Core retail sales excluding autos, gas, building materials and food services were up 0.4 percent.
365 Retail
OCTOBER 14, 2022
Nearly forty years after the lights were switched off at one of London’s best loved landmarks, Battersea Power Station opens today, Friday 14 th October , marking the first time the public can explore this iconic architectural masterpiece and enjoy the first of its unique shops, bars, restaurants and leisure venues. Electric Boulevard, a new pedestrianised high street, that runs between Gehry Partners’ Prospect Place and Foster + Partners’ Battersea Roof Gardens to the riverside neighbourhood’s
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
OCTOBER 14, 2022
More workers are returning to their offices in Manhattan, although many of those are doing so only on a part-time basis. “People have gotten used to the flexibility and the benefits of not having to commute to the office every day,” said Kathryn Wilde, president and CEO of the Partnership for New York City. “They’re going to have to have good reasons to go back.”.
Retail Dive
OCTOBER 14, 2022
The SoHo store is the activewear brand’s largest location, and comes on the heels of its first store in London.
Independent Retailer
OCTOBER 14, 2022
Florida is now the home of many vape, convenience, and smoke shop industry giants, and retailers can explore them at the Alternative Products Expo. Taking place November 10-12, 2022 at the Tampa Convention Center in Florida , this is a great opportunity for both new and flourishing brands to see the next big hot ticket items. . At the Alternative Products Expo, retail businesses can: Explore 500+ of the country’s highest selling vape, cannabis, and alternative product brands.
Retail Dive
OCTOBER 14, 2022
The retailer has tapped the Backstreet Boys for a Facebook Live event to kick off its holiday festivities.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
LS Retail
OCTOBER 14, 2022
©iStock/Heiko119 Explore how the movement of talent impacts creative quality, new expansion opportunities, why partnerships matter for global domination and more. Take your deep dive into globalization here.
365 Retail
OCTOBER 14, 2022
John Lewis click and collect orders can now be picked up from selected Dobbies garden centres, as part of a new trial.? . Customers at Dobbies in Aberdeen, Huntingdon and Gillingham will now be able to collect their John Lewis parcels from the next day.?Collection is free of charge for orders over £30 and there is free collection for any order up until 19 October. . © Stewart Attwood Photography 2022.
Independent Retailer
OCTOBER 14, 2022
Jessica Brooks, owner of J. Brooks Boutique. by Brightpearl. A new poll from Brightpearl reveals the top 25 fastest growing online retailers for 2022 across the entire United States. These ecommerce brands generated more than $341 million in revenue over a 12-month period. A quarter of the companies on the list are fashion brands, and half of the top 10 are female-owned or female-led businesses.
Hyken
OCTOBER 14, 2022
This week, we feature an article by Christopher Jan Benitez, a freelance writer who specializes in digital marketing. He shares the importance of developing online training resources for your customer service team and how to implement one for the success of your business. Your customer service team must be an asset to your organization. They should help provide quick service , sustain positive customer relationships, and help address concerns prospects have from becoming one. .
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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