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Overseeing an e-commerce platform for one of the world’s largest technology companies is no simple task. At the heart of it is ensuring that every enterprise we support can provide its customers with the best digital experience possible, wherever they are in the world. In the ecommerce space, I’ve seen a mindset shift in business — from concerns around monitoring availability to using observability to ensure excellent performance and doing everything you can to prevent your sites and services fr
2023 is just around the corner and we want to give you a head start. That’s why we’ve talked with top retail influencers about what to expect in 2023 when it comes to retail and shopper marketing. Carol Spieckerman , Jeff Sward , and Mike Anthony share actionable insights that will help you prepare your 2023 strategy.
Global World Cup fever has turned the most unlikely sports enthusiasts into soccer fanatics. The event’s unusual timing means more consumers are adding the sport’s memorabilia to their holiday wish lists this year — and that has created major opportunity for retailers selling soccer gear and specifically, World Cup and team-focused memorabilia. For example, Soccer.com has been able to capitalize on consumers’ World Cup obsession and has seen an uptick in specialty items highlighting the event su
Recently, Havaianas , the Brazilian flip-flop brand, pledged to collect and recycle 10 per cent of the flip-flops it sells in the Asia Pacific region by 2030 as part of its ReCycle initiative. Havaianas said the move is part of a broader strategic goal towards achieving a more sustainable future. By 2030, all of the brand’s mono-brand stores in Asia will have collection boxes, making recycling flip-flops easy for customers.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
The Dior Bond Street Christmas installation shares a journey made of revelation, imagination and reflection, where heritage and inventiveness meet. Harlequin Design worked with the famous French Fashion House to create a spectacular display that celebrates the Cruise collection. The façade of the store is adorned with a monumental installation showcasing Dior’s compass rose, lucky stars and scintillating flowers that illuminate Bond Street and guides visitors to the window display below.
Welcome to the second episode of The Future of Food, a three-part video series which explores how the grocery sector is likely to change in the next few years. If you missed the first episode, click here to check it out. In this episode, we speak to industry expert and Ecom Nation co-founder Mal Chia about how food delivery has changed in the last few years, what it will look like in the future, and why so many rapid delivery businesses are collapsing.
Preliminary supermarket competition concerns have been raised by the Australian Competition and Consumer Commission (ACCC) over Woolworths’ plan to acquire the Supa IGA in Karabar and its associated liquor store, Liquor Boss. The competition watchdog says both Woolworths and Supa IGA Karabar currently compete in supplying groceries in the broader Queanbeyan region encompassing Karabar and Jerrabomberra.
Sears is down to 15 full-line stores. These last remaining open locations are said to be poorly staffed and customers often leave without having made a purchase. “I used to shop here years ago with my great-grandmother,” said Razeyah Surrell, who shopped with his friend Taryn Reczkowski. “I walked in and said, ‘Wow, this is sad,’” said Ms. Reczkowski.
Australian coffee chain The Coffee Club will open its first cafe in India next year in partnership with local franchiser CK Israni Group. The partnership intends to open 100 coffee shops across the country during the next five years. According to Chandni Nath Israni, co-founder of CK Israni, both companies are still deciding whether to start in Delhi or Mumbai.
Fanatics is currently valued at $31 billion after raising $700 million in its latest funding round. The sports gear powerhouse plans to use the capital it has raised to move into sports gambling, perhaps through an acquisition. Fanatics is expected to generate around $8 billion in sales next year.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Even in the digital age, phone calls are still the lifeblood of many businesses. Phone calls are where sales are made, and deals closed. So, ensuring your phone lines are set up to be promptly answered by the right person is vital. A great way to ensure that you never miss a call is to pair your 1300 number with a live answering service. A 1300 number is a 10-digit number that customers can call anywhere, anytime.
DHL in North America is making use of “a good number” of robots leased on a temporary basis at its facilities that handle large numbers of retail orders.
Energy bills are on the rise in Australia, and there appears to be no end in sight. According to the Reserve Bank of Australia Deputy Governor Michele Bullock, the retail price of electricity and gas has increased by 10 to 15 per cent since the middle of the year. There’s forecasted to be no relief next year, either, with Treasurer Jim Chalmers predicting that household energy bills will rise 56 per cent over the next two years.
Participants will receive mentorship, merchandising support, grants, investor introductions and the opportunity to sell in Sephora’s North America stores.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Shrink is growing at many retailers, including Walmart (Bentonville, Ark.), whose CEO says such theft could lead to higher prices and closed stores. “Theft is an issue. It’s higher than what it has historically been,” Walmart CEO Doug McMillon said Tuesday on CNBC ’s “Squawk Box.”. “We’ve got safety measures, security measures that we’ve put in place by store location.
The distressed home retailer experienced a C-suite shakeout, strategy pivot and a board refresh as it continues to work on turning the business around.
Juul Labs came under scrutiny after an investigation found that the e-cigarette brand targeted underage consumers in its marketing efforts. A spate of suits followed the revelation. Juul has reached a settlement on more than 5,000 lawsuits brought against the company for an unspecified amount. The settlement is expected to enable Juul to continue operating after the suits brought its viability into question.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
The office of Washington, D.C. attorney general Karl Racine has filed a lawsuit against Amazon.com for withholding tips from delivery drivers. Mr. Racine said that Amazon “tricked consumers into thinking they were increasing drivers’ compensation when Amazon was actually diverting tips to reduce its own labor costs and increase profits.
Large technology companies have been laying off workers, which creates more competition for jobs. Recent grads with various information technology degrees are finding it tougher to find work. Students are also finding fewer internships to provide them with experience for life after school. Amazon.com is considering cutting the number of interns it employs by more than half, according to someone with knowledge of the company’s plans.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Elon Musk is serious about getting his Twitter staff to adopt a “hardcore” attitude at work. San Francisco’s Department of Building Inspection said it is investigating a complaint that the company has set up makeshift bedrooms at its corporate headquarters in the city in violation of zoning practices. Mr. Musk sent out a tweet attacking the city and its mayor London Breed. “So city of SF attacks companies providing beds for tired employees instead of making sure kids are
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
For the holiday season 2022, consumers look set to continue their love affair with ecommerce solutions and online shopping. But if they cannot buy the items they want, they’re liable to abandon the sales order. Unless, that is, savvy retailers can get one step ahead with a retail strategy that offers alternative purchases in a personalised customer experience. iVend for Magento iVend helps retailers build smart ecommerce solutions for positive customer experiences.
Sales for the Black Friday week exceeded those for the same period in 2019 in the run up to Christmas . Sportswear sales during the Black Friday week also rose 30.3% compared to same period in 2019 . Quintain retail director Matt Slade says outlet centres are delivering for families during tough times . Black Friday sales at London Designer Outlet (LDO) exceeded pre-pandemic levels as consumers scramble to secure greater value on gifts in the run-up to Christmas, according to the latest sales f
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