Wiser
SEPTEMBER 19, 2024
The holiday season is fast approaching, and with it comes a surge of competition in online marketplaces. As more shoppers turn to platforms like Amazon to find the best deals, the pressure on sellers to stand out is greater than ever. In 2023 alone, over 6 million sellers were actively listing products on Amazon, marking a 20% increase from the previous year.
Retail TouchPoints
SEPTEMBER 19, 2024
Coachtopia , the Coach sub-brand dedicated to circularity in fashion, has partnered with resale marketplace Poshmark and digital ID technology Eon to simplify the resale process of its upcycled products. Coachtopia items are already equipped with an embedded NFC-powered digital passport from Eon, and this new partnership will allow consumers to resell those items on Poshmark with the click of a button.
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Retail Wire
SEPTEMBER 19, 2024
Popeyes is throwing its proverbial hat in the ring.
Retail TouchPoints
SEPTEMBER 19, 2024
ThredUp is ending the points-based component of its loyalty program, as the resale platform continues to look for ways to bolster its bottom line. Beginning Oct. 1, 2024, shoppers will no longer earn points on their ThredUp purchases, and any points already accumulated will expire on Jan. 15, 2025. To ease the blow, the platform plans to reduce the minimums required to access free shipping (down from $69 to $49 for users in the Superstar rewards tier , for example), and offer a $15 shopping cred
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail Wire
SEPTEMBER 19, 2024
New AI tools coming to YouTube could make video marketing even easier.
Inside Retail
SEPTEMBER 19, 2024
Myer saw a decline in net profit in the last fiscal year due to the underperformance of Sass&Bide, Marcs, and David Lawrence, inflationary pressures, and store closures. The department store chain’s net profit fell 26 per cent to $52.6 million as sales dipped 2.9 per cent to $3.27 billion. Its online sales grew 2 per cent to $704.3 million, which accounted for 21.6 per cent of total sales. “We are laser-focused on improving our profitability, performance, and shareholder returns,
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
SEPTEMBER 19, 2024
Target has named Jim Lee as its new CFO, effective Sept. 22, 2024. Lee will be responsible for financial planning and analysis, internal audit, accounting, investor relations, financial products and services and corporate development. He takes over from COO Michael Fiddelke, who has held both titles since January. Lee brings more than 25 years of experience in finance, strategy, team and culture leadership at PepsiCo, most recently as the company’s deputy CFO.
Retail Wire
SEPTEMBER 19, 2024
Starbucks has added a new item to its beloved fall menu.
Inside Retail
SEPTEMBER 19, 2024
Lego has signed a multi-year strategic agreement with Formula 1 to create exclusive collections and bring young fans and families closer to the sport. The partnership will debut next year, with fan zone activations at Grands Prix and a host of content available on the Leo Group’s digital platforms. According to the companies, F1 has witnessed a significant increase in popularity among younger fans in recent years, with more than four million children aged eight to 12 now actively followin
Retail Wire
SEPTEMBER 19, 2024
Walmart announced that it will be raising pay for its Sam's Club employees as a part of what the company calls "deliberate and meaningful investments" in its workers.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail TouchPoints
SEPTEMBER 19, 2024
Throughout 2024, report after report has shown online sales declining by around 7% year-on-year. In fact, the CBI’s latest figures in the UK showed online sales falling by a startling 45% in June. Some believe we’ve passed peak ecommerce, while others see it as a temporary correction to the COVID-induced surge, but whatever view you take it’s certain that many online retailers are looking at growth curves that are flattening or declining — and they’re urgently looking for ways to change it.
Retail Wire
SEPTEMBER 19, 2024
Total compensation packages will increase above industry standards.
Retail TouchPoints
SEPTEMBER 19, 2024
The U.S. Postal Service is bringing in Geoffrey the Giraffe and the Toys ‘R’ Us team to bolster its annual Operation Santa program. USPS Operation Santa lets U.S. households “adopt” letters to Santa, written by children and family members of all ages. Children write their holiday wishes to Santa Claus and then physically mail them to an official address.
Retail Wire
SEPTEMBER 19, 2024
Mexican-style restaurants are offering various National Queso Day deals.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Inside Retail
SEPTEMBER 19, 2024
Nike has announced the return of Elliott Hill as president and CEO, replacing John Donahoe who will step down on October 14. Hill will also become a director of the board and a member of the executive committee. He previously held various leadership positions during his 32 years with Nike before retiring in 2020. Executive chairman Mark Parker said the board made the decision after a “thoughtful succession process”.
Retail Wire
SEPTEMBER 19, 2024
The "Stranger Things" star and businesswoman's fashion line is going brick-and-mortar.
Inside Retail
SEPTEMBER 19, 2024
Luxury Western Australian jewellery brand Linneys has created three golden quokka sculptures, covered in 3.39 carats of rare Argyle pink diamonds priced at over $500,000 each. The sculptures are a fusion of local icons: the quokka, Western Australia’s native fauna, exclusively found on Rottnest Island, and Argyle pink diamonds, among the last to be unearthed from the now closed Argyle Diamond Mine situated in Western Australia’s remote East Kimberley region.
Retail Dive
SEPTEMBER 19, 2024
Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
SEPTEMBER 19, 2024
In a world-first, Melbourne-based jeweller Millie Savage has teamed up with Toyota to create handmade jewellery featuring lab-grown diamonds made from a car. “Toyota approached me and initially I was confused – what does my art have to do with cars? But as soon as I heard the brief and creative concept, I was so excited to collaborate,” Savage told Inside Retail.
Retail Wire
SEPTEMBER 19, 2024
JetBlue Airways has announced plans to open its inaugural airport lounges at New York’s John F. Kennedy International Airport (JFK) and Boston Logan International Airport (BOS).
Inside Retail
SEPTEMBER 19, 2024
Earlier this week, Southeast Asian e-commerce giant Shoppee partnered with YouTube to launch an online shopping service in Indonesia and plans to expand it in the region as competition heats up. Under the YouTube Shopping tie-up, people will be able to purchase goods viewed on the video platform through links to Shopee. Company executives say they plan to expand the service to Thailand and Vietnam in a few weeks.
Retail Dive
SEPTEMBER 19, 2024
Elliott Hill, who served as president of consumer and marketplace before retiring in 2020, will rejoin the sportswear giant in the top spot, while John Donahoe retires.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
SEPTEMBER 19, 2024
Staying connected with your loved ones and maintaining meaningful relationships with other people can be challenging when you’re miles apart – even in today’s highly connected digital world. While technology can make the world feel a bit smaller, building and nurturing genuine connections still takes great effort. Whether you want to keep in touch with family and friends or are trying to cultivate new relationships, having a solid phone plan makes all the difference.
Retail Dive
SEPTEMBER 19, 2024
Jason Holzman leads various creative and marketing operations and reports to Chief Marketing Officer Sharon Otterman, a fellow NBCUniversal alum.
Inside Retail
SEPTEMBER 19, 2024
Brooki Bakehouse will open a pop-up store on Friday at Brisbane Airport’s domestic terminal, the bakery’s first expansion store. The store will open near gate 25 in the Domestic Terminal, where approximately 50,000 passengers pass through each day during the school holidays. “We know there’ll be kilograms of Brooki delights boarding flights to the more than 60 places across Australia connected to Brisbane Airport and dozens of locations around the world,” said Toby Innes,
Retail Dive
SEPTEMBER 19, 2024
The e-commerce retailer also said Buy with Prime merchants will soon be able to display real-time delivery estimates in their TikTok ads.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
SEPTEMBER 19, 2024
David Loh, the entrepreneur credited for introducing Bubble tea to Australia, has doubled down on his Asian mega-store in Highpoint and opened up a second location at The Glen. “We want to introduce Asian food to everyone,” Loh told Inside Retail. Foodle is inspired by the premium Italian grocery store Eataly, where hospitality and grocery intersect for a seamless culinary experience without the high price tags.
Retail Dive
SEPTEMBER 19, 2024
He replaces Michael Fiddelke, who had served jointly as COO and CFO since February. Fiddelke will stay on as operations chief.
Retail Customer Experience
SEPTEMBER 19, 2024
By prioritizing human expertise and leveraging technology strategically, retailers can create a customer service experience that is both efficient and exceptional.
A1 Retail
SEPTEMBER 19, 2024
MAPIC, the leading international retail property event has announced that its 2024 edition will centre around “the new retail equation.” Didier Roche to address MAPIC attendees in a keynote speech advocating the business benefits of inclusivity As retail continues to battle the challenge of digital competition, Didier Roche, co-founder of the globally renowned ‘Dans le Noir ?
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