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Shoplight has launched its first 3D-printed pendant lighting solution, Origin23, a brilliant sustainable alternative to imported lighting pendants. The range focuses on natural, repurposed, low CO2 and non-hazardous materials. Manufactured to order, and 3D printed in one piece with zero material waste 3D printed in the UK offering a reduction in shipping times and transport related carbon emissions Supports circular economy principles, transforming by-products and waste into a creative resourc
Wesfarmers booked higher net income and revenue in the last fiscal year, with its discount department store chain Kmart contributing the most growth among its retail businesses. The company’s net income grew 3.7 per cent to $2.56 billion, while revenue rose 1.5 per cent to $44.19 billion. Kmart Group ‘s revenue grew 4.4 per cent to $11.11 billion, while Bunnings Group’s revenue rose 2.3 per cent to $18.97 billion. “Kmart Group’s performance was a standout, deliverin
Casio Computer Co., Ltd. has announced the release of its latest G-SHOCK watch, the GLX-5600KB, marking the third signature model designed in partnership with professional surfer Kanoa Igarashi.
The North Face is opening a new concept store at Sydney’s World Square, marking the outdoor apparel brand’s largest format store yet in Australia. This is the first opening under the new retail format since VF took ownership of The North Face brand in Australia and New Zealand. The outdoorswear brand says its sales increased by 35 per cent across the Asia-Pacific region during the first quarter of the FY25 trading year, and it expects that growth rate to continue in Australia and New
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Loblaws will open three “No Name” stores in Ontario next month, offering up to 20% savings on a limited selection of 1,300 products, including pantry staples and household goods. The stores will have shorter operating hours, from 10 a.m. to 7 p.m., and will not offer dairy or fresh meat products because they will not have refrigerated cases. “Our goal is simple – providing food and essential household items across a limited range of national brands and no name brand products at our lowest possib
Walmart Marketplace will add three popular categories to its assortment and expand fulfillment offerings for sellers, including a multichannel solutions program that will use Walmart Fulfillment Services (WFS) to fulfill orders from any ecommerce site via Walmart’s supply chain when it launches Sept. 10. Additionally, the new Walmart Cross Border import service for full-container-load shipments will be able to handle transportation of inbound goods from Asian ports of origin directly to WFS faci
Walmart Marketplace will add three popular categories to its assortment and expand fulfillment offerings for sellers, including a multichannel solutions program that will use Walmart Fulfillment Services (WFS) to fulfill orders from any ecommerce site via Walmart’s supply chain when it launches Sept. 10. Additionally, the new Walmart Cross Border import service for full-container-load shipments will be able to handle transportation of inbound goods from Asian ports of origin directly to WFS faci
The fastest-growing segment of entertainment isn’t movies, TV or even short-form video à la TikTok and YouTube — it’s gaming. In fact, more than one-third of the world’s population already regularly spends time playing video games, whether it be via traditional console games like Call of Duty , in virtual environments like Roblox and Fortnite , playing mobile games like Candy Crush or Wordle or simply watching other gamers play on platforms like Twitch.
As an elder millennial who is trying to do it all (and ideally hit my daily protein goal along the way), I’m not buying products — I’m buying a routine, predictability, and little moments to romanticize my life. In 2024, we’re living in what I like to call the Routine Economy, where shoppers are driven by the pursuit of the ultimate daily routine.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Toymaker Lego said on Wednesday it was on track to replace the fossil fuels used in making its signature bricks with more expensive renewable and recycled plastic by 2032 after signing deals with producers to secure long-term supply. Lego, which sells billions of plastic bricks annually, has tested over 600 different materials to develop a new material that would completely replace its oil-based brick by 2030, but with limited success.
Ebay is launching a “Pre-Loved Fashion Week” in tandem with the upcoming New York and London fashion events that will feature a live, shoppable runway show of pre-owned designer looks. Developed in partnership with the Council of Fashion Designers of America (CFDA) and the British Fashion Council (BFC) , the inaugural Pre-Loved Fashion Week aims to demonstrate how easy it can be to find authentic pre-loved designer fashions on Ebay.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Is there a chance your brand is greenwashing without your knowledge? A 2023 analysis by the Australian Competition & Consumer Commission (ACCC) found 57 per cent of Australian brands were making questionable environmental claims. But it’s not always big claims that trip brands up. Often, it’s the small things. Here are five of the small but costly traps to watch out for.
Levi Strauss has appointed Jude Celedin as the new GM of its Australia and New Zealand operations. Celedin will be responsible for driving the long-term growth of Levi Strauss’ major brands, including Levi’s, in the ANZ market, supporting the company’s direct-to-consumer shift. Previously head of customer experience at Wesfarmers’ CSBP Fertilisers, where he managed the culture and performance transformation in sales and customer service, Celedin also worked for Nike for
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
In today’s retail landscape, there’s an unrelenting drive to keep pace with technological advancements. From AI-driven personalisation to data analytics and automation, retailers are constantly vying to adopt the latest innovations just to remain competitive. Amid all this progress, many are still struggling – churning out promotions merely to stay afloat.
Morrisons has lowered the price across thousands of products for its More card members as it ramps up investment into the loyalty scheme. The supermarket has cut the price on over 2,000 branded and own brand essential items across fridge, freezer and cupboard fillers in store and online. It has also added an extra 70 products to its Aldi and Lidl Price Match, which relaunched in February as part of its Low Everyday Price promise.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks with RetailCustomerExperience.com editor Judy Mottl about customer experience strategy across the company's portfolio of brands.
Yet another cost-cutting and simplification effort will see the retailer exit South Korea, Denmark, Norway and Sweden by mid-2025, and switch its New York City base for one in St. Petersburg, Florida.
Ocado Retail is slashing prices under its latest Big Price Drop scheme. Posting on LinkedIn, the online grocer said it was cutting the prices of more than 450 products by an average of 17%. The retaler insisted this was one of the ways it was “continuing to offer reassuringly good value” for customers. The announcement comes shortly after Ocado Retail boss Hannah Gibson claimed it had reduced prices to become a “supermarket for all,” despite its reputation as an upmarket grocer.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The redeveloped Grade II* Listed Leah’s Yard on Cambridge Street opened its doors to the public for the first time on Saturday, providing a contemporary city centre hub for some of Sheffield’s finest independent businesses. Leah’s Yard’s ground floor incorporates a vibrant and diverse collection of retail and food and drink businesses, such as Hop Hideout beer emporium, La Biblioteka book shop, Roots and Blooms florist, Gravel Pit houseplants and Mesters’ Market farm shop.
JD Williams owner N Brown has relaunched the fashion retailer’s website as part of an digital overhaul across its three core brands. The retailer said its mobile-first platform delivers “a more seamless customer experience, allowing users to effortlessly navigate the site, experience a frictionless checkout process, and receive the same rich experience across mobile devices” The new JD Williams site aslo features improved content from a new content management system, which will be ro
Mike Tippets, VP, corporate marketing, PR and communication at Hughes Network Systems, shares key early steps that will ensure your network and retail technology stack is at peak performance for the year’s busiest shopping events.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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