Retail TouchPoints

JULY 20, 2023

Retail marketing lives and dies by one main principle: the voice of the brand. Once in a while it hits a mainstream nerve, forever changing culture, like the magic of Nike’s “Just Do It” or Dove’s “Like a Girl,” and other provocative, inspiring messages that literally helped build some of the world’s most successful commercial empires. Retailers understand the importance of a distinct brand voice and how that connects to long-term customer loyalty — but generative AI is changing the game.

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Outdoor Marketing Consumer Retail Marketing 152

Inside Retail

JULY 20, 2023

Costco Wholesale Australia has finished paying fines totaling $33,000 for stating misleading information on the label of its lobster products, according to the Australian Competition & Consumer Commission (ACCC). The ACCC previously issued Costco with two infringement notices for alleged misleading labelling of the country and place of origin on the seafood and failing to comply with the Country of Origin Food Labelling Information Standard.

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Wholesale Consumer Supermarket 246

Retail TouchPoints

JULY 20, 2023

Lowe’s and Petco are expanding their store-in-store pilot program, which launched in February 2022 , from 15 locations to nearly 300 by year-end. The expansion will focus on rural communities and is part of Lowe’s broader rural strategy of tailoring its assortment in up to 300 stores to include everything needed for farm and home. Petco store-in-stores at Lowe’s feature a range of products, from nutrition and supplies to flea and tick solutions, and include both Petco private brands

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Location Apparel Outdoor Shopping 231

Inside Retail

JULY 20, 2023

Aussie start-up Little Birdie has launched an AI-powered browser extension that can compare product prices from thousands of online retailers and show which one is the cheapest. The free extension plugs seamlessly into Safari (iPhone) or Chrome (desktop) and covers all e-commerce categories. The tool genuinely shows a list of the lowest available price for a product online, completely unbiased and not impacted by advertising.

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Advertising Shopping Marketing 189

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., including 200 Whole Foods supermarkets, and have clocked more than 3 million uses to date. The Amazon Web Services (AWS) technology also has been deployed by other brands, including select Panera Bread locations.

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Payment Services Planning ATS Supermarket 214

Retail Wire

JULY 20, 2023

Quiznos is making a comeback by bringing back its creepy corporate mascots, the Spongmonkeys, in a new digital ad campaign. The Spongmonkeys, which last appeared in 2005, were featured in an ad where one sings while the other plays the guitar. Quiznos is trying to regain its former glory after facing financial troubles that led.

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Inside Retail

JULY 20, 2023

Founder of Dilmah Tea, Merrill J. Fernando, passes away By Dean Blake Merrill J. Fernando, who founded the Dilmah Ceylon Tea Company, has passed away at the age of 93. Fernando’s son and current CEO of Dilmah, Dilhan Fernando, said his father’s legacy would be everlasting. “Our hearts are heavy as we bid farewell to a visionary and a true tea pioneer, Merrill Fernando.

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Specialty Retailers Fashion Wholesale Finance 130

Retail TouchPoints

JULY 20, 2023

Dollar General has issued a call for diverse suppliers as it seeks to remove barriers and increase minority groups’ representation in the communities the retailer serves. Online applications are open through Aug. 7, 2023, and virtual meetings with Dollar General’s supplier diversity team will be held Sept. 25-29, 2023. Eligible diversity certifications include those from the: National Minority Supplier Development Council; Women’s Business Enterprise National Council; National Gay and Lesbian Ch

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ATS 200

Inside Retail

JULY 20, 2023

Shoppers are snapping up Barbie hoop earrings, perfume, jumpsuits, and dresses as retailers seek to cash in on Friday’s Barbie film release, reigniting the craze for the plastic doll and her hot pink, sequin-adorned universe. With many consumers spending less amid a cost of living squeeze, retailers are jumping at the opportunity to persuade shoppers to buy more expensive items and boost their revenues.

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Accessories Apparel Management Consumer 130

Retail TouchPoints

JULY 20, 2023

Walmart Business has rolled out a series of enhanced offerings for its small business customers, including a dedicated app , a new partnership with Angi (formerly Angie’s List) to help SMBs connect with local service professionals, and an expanded product assortment via integration with the Walmart Marketplace. The new app aims to make the Walmart Business product assortment — which includes everything from office furniture and supplies to breakroom provisions to technology and classroom essenti

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Accounting Location Management ATS 184

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

JULY 20, 2023

Non-alcoholic drinks retailer Sans Drinks has entered voluntary administration due to competitive pressures and softening sales. Established in 2020 by Nourished Life founder Irene Falcone, the specialty business sells wine, spirits and beer without alcohol content. In 2021, the business launched its first physical store in Freshwater, Sydney and later opened another offering in the Westfield Warringah shopping centre.

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Retail TouchPoints

JULY 20, 2023

Moving closer to its goal of opening 100 stores during fiscal 2023, Ross Stores opened 18 Ross Dress for Less and nine dd’s Discounts stores across 14 states in June and July. The value retailer now operates 2,061 stores in 41 states, the District of Columbia and Guam. “These recent openings reflect our ongoing plans to continue building our presence in both existing and newer markets,” said Gregg McGillis, Group EVP, Property Development at Ross Stores in a statement.

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Location Discount Store Planning Marketing 162

Inside Retail

JULY 20, 2023

As head of retail, people and culture at Australian fashion brand Sheike , Gabrielle Roux is an expert on empowering teams to succeed, and just one of the reasons she was named a Rising Star in the May issue of Inside Retail Australia’s magazine. Here, she reflects on the proudest moments in her career so far, and where she sees herself in five years’ time.

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Fashion ATS Management 130

Retail TouchPoints

JULY 20, 2023

Signet Jewelers is expanding the Zales jewelry rental program powered by Rocksbox , which Signet acquired in 2021. Targeted to customers looking to gear up for special occasions and weddings, the Zales x Rocksbox fine jewelry rental service debuted in May at a select number of stores and is now available at 50 Zales locations across the U.S. “The Zales x Rocksbox Fine Jewelry Rental program is a milestone launch as we come together with Rocksbox to offer customers a try-before-you-buy rent

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Jewelry Location Shopping ATS 144

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Intelligence Node

JULY 20, 2023

Market Comparison Between Two Premier Retail Giants In the original report, Intelligence Node compared two of the largest departmental stores in the US- Macy’s & Kohl’s. Both these retailers have. The post An In-Depth Data Analysis of Macy’s and Kohl’s Retail Competitiveness appeared first on Blog.

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Marketing 104

Retail Focus

JULY 20, 2023

Ghalia BOUSTANI. Senior Retail Ronsultant at Univers Retail | Published author | Visiting lecturer. Luxury Brand Investment are becoming less product oriented. As luxury brands invest in various areas, they aim to create immersive and unforgettable experiences for their customers with a focus on aesthetics, arts, technology, food and services, collaborations, exhibitions and museums, these brands are taking the concept of luxury pop-up shops to the next level.

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Fashion Jewelry Shopping Boutique 100

Inside Retail

JULY 20, 2023

A Florida entrepreneur has taken sportswear brand Nike to court alleging the company stole her design patents. SherryWear founder Sherry Goff said she first pitched her patented ‘Pocket Bra’ design to the brand’s Nike Idea Submission platform in 2015. The Pocket Bra is a sports bra with built-in pockets permitting women to keep their “most precious possessions close, convenient and safe in a comfortable fashionable manner”.

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Fashion Marketing 100

Retail Wire

JULY 20, 2023

Shares of Kering, the luxury group that owns Gucci, rose over 6% as investors reacted positively to a major management reshuffle aimed at revitalizing Gucci’s sales. The company announced that Gucci’s current CEO, Marco Bizzarri, will leave in September, with Jean-Francois Palus taking over as CEO and president during a transitional period.

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Management ATS 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JULY 20, 2023

Q: How does the world’s biggest pizza brand respond to high inflation in the world’s most populous nation? A: With the world’s cheapest Domino’s pizza. The 49-rupee ($0.88) pizza in India, Domino’s No.1 market outside America, is the tip of the spear in its fight against rampant inflation that’s squeezing profits and pricing out many customers, according to the CEO of its franchisee there.

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Payment Services Consumer Promotions Marketing 100

Retail Wire

JULY 20, 2023

ABC Carpet & Home, a legacy luxury retailer in New York City, faced significant challenges during the pandemic due to its limited e-commerce capabilities. The company filed for bankruptcy in 2021 but was later acquired by 888 Capital Partners and has since focused on turning the business around. To adapt to changing consumer preferences, ABC.

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Consumer 100

Inside Retail

JULY 20, 2023

Electrolux, Europe’s biggest home appliances maker, swung to a loss in the second quarter as cash-strapped shoppers opted for cheaper products and demand from residential property builders slowed. The Swedish group said organic sales fell 8 per cent as sales volumes shrank significantly due to continued weak demand. “The weak market demand environment, with lower consumer purchasing power resulting in more consumers shifting to lower price points, continued also in the second quarter

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Consumer Marketing 100

Retail Wire

JULY 20, 2023

Cosmetics maker Estee Lauder reported a cyberattack that resulted in the unauthorized access of some data from its systems. The company stated that the incident caused disruption to parts of its business operations, and it is working to restore the affected systems while implementing security measures. Estee Lauder did not provide specific details about the.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

JULY 20, 2023

It’s not news to any of us that we have a serious workforce gap in the tech world. Experts predict the global talent shortage to surpass 85 million by 2030, which translates to $8.

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Management 98

Retail Wire

JULY 20, 2023

Champagne sales and exports are predicted to decline this year after two record years, as the lifting of pandemic-related restrictions returns the industry to a more normal rhythm. French industry group Comite Champagne expects sales to reach around 314 million bottles in 2023, compared to 326 million in 2022. The decline is attributed to inflation.

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Returns 100

Cisco Retail

JULY 20, 2023

As a global tech leader with more than 83,000 employees across 95 countries, it is critical for Cisco to operate in a way that protects human rights; facilitates diversity, inclusion, and equitable… Read more on Cisco Blogs

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Planning 96

Retail Wire

JULY 20, 2023

Over 100 McDonald’s workers in the U.K. have reported facing a toxic work environment with incidents of harassment, bullying, assault, and abuse. The majority of McDonald’s restaurants in the UK and elsewhere operate as franchises, which complicates the issue, as the company doesn’t directly employ these workers, leading to questions about its responsibility for what.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Times

JULY 20, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UK’s number 1 laundry detergent brand, Persil, is diversifying its portfolio expanding to a new format “Laundry Detergent Sheets” that will be exclusively available online in Amazon from July.

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Retail Wire

JULY 20, 2023

The WeightWatchers brand has had a long and evolving history since its inception in 1963, transitioning from a strict weight-loss plan to a wellness-focused program. In recent years, faced with declining membership and competition from digital weight-loss platforms, WeightWatchers enlisted Oprah Winfrey’s endorsement to revamp its image and appeal.

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Planning 100

Miller Zell

JULY 20, 2023

Bring new retail technology to your brand and team. This in-depth guide delves into the latest technological advancements reshaping the retail industry.

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RIS News

JULY 20, 2023

In this Fireside Chat with RIS News, Michael Spataro, chief customer officer at Legion Technologies, outlines some of the ways smart tech is helping retailers combat attrition and creating a working environment where associates can truly thrive.

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Management ATS 85

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience