Retail Times

AUGUST 3, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The retail industry has seen exponential growth in digital integration, with technologies such as digital signage becoming commonplace. While these advances have been transformative, they have exposed the sector to an increased risk of cybersecurity breaches.

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Retail TouchPoints

AUGUST 3, 2023

Retail marketing is undergoing its largest transformation since the dot.com boom. The ongoing decentralization of retail and retail marketing is forcing CMOs to embrace new strategies in the media world to compete, especially amid more ephemeral brand affinity. By now we are all aware of the impact the internet has had in reshaping marketing, dating back to the adoption of the world wide web in the 1990s.

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Marketing Consumer Advertising Retail Marketing 237

LS Retail

AUGUST 3, 2023

©iStock/spukkato Hundreds of millions Americans dealt with extreme heat waves in the past two weeks, as temperatures across the South and Southwest hit historic highs. These hazardous conditions have kept consumers inside and forced small businesses to close early – cutting into paid hours for employees – according to a report by the small business payroll company Homebase.

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Consumer 72

Inside Retail

AUGUST 3, 2023

David Jones has joined the growing ranks of major retailers to establish their own retail media sales and management business. The department store chain has launched a standalone business called David Jones Amplify which will give brands access to more than 475 in-store media, 102 digital formats and 70 print and digital editorial formats. The move follows similar initiatives by Woolworths Group – which set up Cartology inspired by US retail giants Target and Walmart – and Chemist Warehouse, a

Department Stores 246

Department Stores Advertising Point of Sale Marketing 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

AUGUST 3, 2023

Retailers, brands and manufacturers are discovering some good news on the sustainability front: it’s remarkably flexible. Individuals and companies are finding that they can apply the lens of sustainability to virtually any part of their operations — from the raw materials used to make products to how those products are packed for shipping to handling the waste that comes from unsold food.

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Shipping Apparel Supermarket Accounting 227

Inside Retail

AUGUST 3, 2023

New ABS data has revealed a third consecutive quarter of declining retail sales measured by volume, effectively showing the nation’s ‘retail recession’ has now extended to nine months. Volume data excludes the impact of inflation on retail sales, which have been trending up for much of this year. The last time there were three consecutive quarters of declining retail volume sales was in 2008 – at the time of the Global Financial Crisis.

Department Stores 246

Department Stores Apparel Promotions Consumer 246

Inside Retail

AUGUST 3, 2023

Global absorbent apparel brand Modibodi has appointed Kerry Cusack as its new executive director, effective July 31. Cusack brings a wealth of experience across many sectors, having served as CMO at Alquemie Group and head of International Business for Retail Apparel Group, along with a career highlight of building and running her own apparel business – Bondi Bather Swimwear.

Apparel 245

Apparel Consumer ATS Accessories 245

Retail TouchPoints

AUGUST 3, 2023

After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. 26, 2023, on Amazon ’s Prime Video streaming service. Victoria’s Secret pioneered the idea of a lingerie fashion show in 2001 and turned the annual event into a nationwide television spectacle. But after years of criticism due to the event’s perceived objectification of women and lack of body diversity, the brand paused the show in 2019, and it’s been on hiatus since.

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Fashion Returns Apparel Shopping 202

Inside Retail

AUGUST 3, 2023

The fashion space is no stranger to partnerships and collaborations, but increasingly, luxury fashion houses are working with video game publishers to showcase their goods in a new medium. Examples abound, with games such as Fortnite and Roblox involved in the vast majority of such collaborations. These games feature little to no story content and instead act as worlds that players can explore, usually using a customisable avatar.

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Fashion Marketing Location ATS 228

Retail TouchPoints

AUGUST 3, 2023

Nike has been lauded for its Nike Training Club app, which brings structured fitness programs and one-off workouts right to consumers’ personal devices. Now, the brand plans to bring its network of experts and trainers to boutique fitness studios across the U.S. Nike is partnering with FitLab , a platform designed to integrate fitness studios, connected at-home experiences and mass-participation events, to bring this new Nike Studios concept to life.

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Boutique Location Planning Consumer 200

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

AUGUST 3, 2023

Toymaker Mattel is seeking a “chief Uno player” to promote its new game, Uno Quatro, and is offering a payment of $17,776 for a total of 64 hours of work. The job involves starring in social media content, teaching the game to others, and playing with influencers in New York City. The selected candidate will.

Promotions 189

Promotions 189

Retail TouchPoints

AUGUST 3, 2023

Photo credit: AEO, Inc. American Eagle Outfitters, Inc. (AEO) Chief Operations Officer Michael Rempell has announced he will step down from his role, effective early in the company’s fiscal 2024 in May. The company has started the search for a successor and will ensure there is a “smooth and successful” transition at the start of the new year.

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Store Operations ATS Customer Experience Fulfillment 189

Retail Wire

AUGUST 3, 2023

Starbucks executives reported that a higher number of customers are ordering food along with their drinks, with two in every five customers adding food to their orders. Breakfast sandwich sales hit a record high, surpassing a previous record set in the prior quarter. The company sees significant opportunities in food offerings and has introduced new.

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Inside Retail

AUGUST 3, 2023

From robotic grills to faster blenders with custom ice and milk dispensers, major US restaurant chains including Starbucks, Domino’s, and Chipotle are touting new technologies to automate production , cut labour costs and potentially boost profit margins. Starbucks said it plans to roll out a coffee-making machine, the Siren System, in around 10 per cent of its stores starting next year.

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Location Consumer Planning Shopping 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

AUGUST 3, 2023

Amazon is expanding its virtual healthcare clinic to all 50 U.S. states, providing customers with access to virtual care for more than 30 common health concerns, including urinary tract infections, pink eye, and erectile dysfunction. The service connects users to licensed clinicians who offer 24/7 access through Amazon’s website and mobile app, supporting both message-based.

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Inside Retail

AUGUST 3, 2023

Hong Kong-based fast-casual restaurant chain Treehouse has unveiled a new location in the heart of Causeway Bay, which features a more localised menu and communications strategy and eco-friendly store design, as it looks to drive growth in a tough economy post-Covid. “Causeway Bay is our strategy to approach the broader local community, as our previous stores were always very strong in the central marketplace and had a greater appeal to both locals and international expatriate communities,” Tre

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Location Consumer Shopping Marketing 130

Retail Focus

AUGUST 3, 2023

World renowned premium hand-picked nuts, handcrafted chocolate, and aromatic coffee brand, carpo, announces the opening of its flagship store in central London this autumn 2023. Located at 10 Glasshouse Street, the new site marks a significant milestone as carpo celebrates its 10th anniversary in the capital. Set across two storeys, the new Glasshouse Street concept store, located off Regent Street and a minute’s walk from Piccadilly Circus, will feature an extended seated area, with a luxurious

Fashion 130

Fashion Location ATS 130

Inside Retail

AUGUST 3, 2023

Modibodi names Kerry Cusack as executive director By Sean Cao Global absorbent apparel brand Modibodi has appointed Kerry Cusack as its new executive director, effective July 31. Cusack brings a wealth of experience across many sectors, having served as CMO at Alquemie Group and head of International Business for Retail Apparel Group, along with a career highlight of building and running her own apparel business – Bondi Bather Swimwear.

Apparel 130

Apparel Beauty and Health Wholesale Fashion 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

AUGUST 3, 2023

Major advertisers, including Procter & Gamble (P&G), L’Oréal, Unilever, Kimberly-Clark Corp., Nestlé, and Hershey Co., are increasing their ad spend after preparing for a recession that did not occur. P&G reported an 8% increase in organic sales growth after raising its ad spend by $453 million last quarter. The growth in ad spend and improved.

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Advertising 100

Inside Retail

AUGUST 3, 2023

As general manager of Reebok Pacific, Ashley Sampson is responsible for growing the footwear brand’s presence in Australia, New Zealand and beyond through store expansion, clinching major partnerships and nurturing the local team. Here, we speak with Sampson about his journey from the shop floor to the head office, and how he is upskilling himself as a leader.

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Shopping Accounting Wholesale Management 130

Retail Wire

AUGUST 3, 2023

Yum Brands reported strong quarterly results, with KFC’s comparable sales surging 13% and beating estimates, driven by the popularity of cheaper meal options and promotions, such as the 2-for-$5 fried chicken wrap and chicken nuggets. The company’s lower-priced offerings have appealed to both younger and low-income customers, boosting sales and drawing diners away from higher-priced.

Promotions 100

Promotions 100

Inside Retail

AUGUST 3, 2023

One of the most important interruptions you can make in a staff member’s day when you’re a leader in retail is to catch them doing the right thing and then praise them for it – as specifically as possible. Reinforcing positive behaviour is an often overlooked yet powerful leadership strategy, particularly at times of high stress and change. We all want to feel valued and appreciated and in difficult times, acknowledging someone’s hard work can help galvanise them to persevere, repeat the good be

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ATS Management 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

AUGUST 3, 2023

The Biden administration has completed the phase-out of incandescent light bulbs, a process that began with the Energy Independence and Security Act in 2007. The final stage of the rollout ended, requiring retailers to enforce the ban on incandescent and halogen bulbs, while encouraging the sale of more energy-efficient options. This move is expected to.

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Inside Retail

AUGUST 3, 2023

Household products company Tupperware Brands has sealed a deal with lenders to restructure its debt obligations, which is expected to help improve the business’s financial position and avoid bankruptcy. The agreement includes the reallocation of US$150 million of cash interest and fees, and the extension of the stated maturity of principal and reallocated interest and fees worth $348 million to FY27.

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Payment Services Consumer Marketing 130

Retail Wire

AUGUST 3, 2023

Etsy Inc. has forecasted lower-than-expected revenue for the third quarter, signaling a softening in demand for handcrafted goods on its online marketplace. The rise in prices of essential goods has led consumers to reduce spending on discretionary items, including higher-margin home furnishing goods and personalized products sold on Etsy’s platform.

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Home Furnishings Consumer 100

Inside Retail

AUGUST 3, 2023

Amazon.com on Thursday reported sales growth and profit that beat Wall Street’s expectations as the company delivered goods faster and more cheaply to shoppers while recent cloud-computing headwinds began to subside. Amazon’s shares surged 9 per cent on the news, extending its stock market value more than $120 billion in after-hours trading.

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Shopping Fulfillment Shipping Consumer 130

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

AUGUST 3, 2023

DoorDash has raised its annual core profit forecast for the second time and reported upbeat quarterly revenue due to increased demand for groceries and food orders.

Promotions 100

Promotions 100

Inside Retail

AUGUST 3, 2023

Bike importer and distributor Hornet Industries has admitted to likely breaching regulations on resale prices by preventing its independent resellers from offering products below a specific rate. The company said it had offered to enter such agreements with independent resellers in Australia from March 2021 to December 2022. The agreements were similar to those used in the US.

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Advertising Consumer 130

Retail Gazette

AUGUST 3, 2023

Wilko filed a notice of intent to appoint administrators today, putting 12,000 jobs at risk in a move that seemed sadly inevitable in recent months. Over the past year the business has struggled with a lack of cash and poor availability, which had led to many shoppers ditching the retailer. In recent weeks, the retailer’s owners had been exploring a sale of a controlling stake as it raced to secure the chain’s future.

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Payment Services Location Management Planning 98

Inside Retail

AUGUST 3, 2023

Back in July, Burger King created a viral sensation in Thailand with a ‘real cheeseburger’ , a bun filled with as many as 20 slices of American cheese. It retailed for around $3, and many people took to TikTok to post videos of trying the new creation. Strategies like this have become commonplace in the fast food sector, as restaurants seek to generate publicity and drive sales by rolling out outrageous gastronomic creations that they hope will become viral sensations.

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Consumer Advertising Marketing Promotions 130

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience