Wed.Apr 03, 2024

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Amazon Cuts Hundreds of Jobs in Cloud Computing Branch

Retail Wire

Amazon's cloud computing branch, known as AWS, is letting go of hundreds of workers from its physical stores technology team as well as its sales, marketing, and global services unit.

Marketing 277
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How to Keep Your Digital Signage up to Date

Retail TouchPoints

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new deals and products. However, digital signage can only achieve its desired objectives by consistently displaying relevant and up-to-date content. Customers are unlikely to engage with digital signage if the content appears generic or outdated.

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The Jonas Brothers, Katy Perry, and Other Music Stars Criticize ‘Enormous’ AI Threats

Retail Wire

Over 200 artists, including Katy Perry, Billie Eilish, Kacey Musgraves, J Balvin, Ja Rule, Jon Bon Jovi, The Jonas Brothers, and Miranda Lambert, are voicing serious concerns about threats linked to artificial intelligence in the music industry.

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Amazon’s Just Walk Out has Left the Building

Retail TouchPoints

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Alice Springs’ largest shopping centre set for revamp

Inside Retail

The Yeperenye Shopping Centre in Alice Springs, Northern Territory is looking for new fashion and food retail tenants for a major development project. The shopping centre is developing sites for two new drive-through quick service restaurants, a 1000sqm rooftop for hotel or dining, a 1500sqm mini major store space, a 170sqm casual dining provision with outdoor covered seating, a food court and a 240sqm fashion and apparel store location.

Shopping 203
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Chase Launches Retail Media Network; Air Canada and Whataburger Among First Set of Clients

Retail TouchPoints

Chase Bank has launched a digital media business that “combines the scale and audience of a retail media network with the exclusive advantages of Chase’s first-party financial data, institutional credibility and precise targeting capabilities,” according to a company statement. Chase Media Solutions is one of the first bank-led media offerings but it follows in the footsteps of the many major retailers drawing on their access to first-party customer data and close connections to consumers to hel

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New Cannabis Dispensary Modeled on Customer-Friendly Supermarkets

Retail TouchPoints

Photos courtesy Joyleaf Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical marijuana. But Joyleaf , in Roselle, N.J., very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. That’s hardly surprising considering the pedigree of its Founder, CEO and Executive Chairman, Jason Ackerman, who founded and served as CEO of Fresh Direct for over two decades.

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April’s Solar Eclipse Is Historic, But It Could Cause Major Traffic Jams

Retail Wire

The solar eclipse is a once-in-a-lifetime opportunity, but it could cause problems.

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What You Need to Know About Transforming Online Return Churn

Retail TouchPoints

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience.

Returns 198
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Russia’s war eats into Levi Strauss’ top line

Inside Retail

Levi Strauss & Co reported a weaker top line for the first quarter of FY24, which was attributed to the impact of its Russia business as well as a shift in wholesale shipments. For the three months ended February 25, net revenues dropped 8 per cent year on year to $1.6 billion. Excluding the impact of the exit of the Denizen business and Russia – as well as a shift in wholesale shipments that negatively affected Q1 2024 over 2023 by approximately $100 million – net revenues would have been f

Wholesale 188
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Mall Operator PREIT Exits Bankruptcy, Goes Private and Replaces CEO

Retail TouchPoints

PREIT Realty has emerged from bankruptcy in an expedited process, reducing its total debt by approximately $835 million , extending its maturity runway and receiving commitments of about $130 million in new debtor-in-possession financing and exit revolver financing from a diverse group of investors. PREIT, which operates multiple malls and shopping centers in the eastern half of the U.S., including Exton Square in the Philadelphia area and New Jersey’s Cherry Hill Mall, had filed for bankruptcy

Finance 190
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Christmas campaign against retail crime a success but challenges remain

Inside Retail

Retail crime, including reoffending, theft and violent behaviour, continues to be a challenge for shopping centres and retailers according to new research from The Shop, Distributive and Allied Employees’ Association’s (SDA) No One Deserves a Serve campaign that ran during the Christmas 2023 retail trading period. The campaign conducted in partnership with the Shopping Centre Council of Australia (SCCA) and the National Retail Association (NRA) saw the No One Deserve a Serve ads run for free n

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Sustainability within the signage industry

Retail Focus

Sustainability within the sign industry presents a unique challenge when it comes to measurement and accountability. We all share a desire to nurture a healthier planet for our children and future generations, and it’s evident that proactive environmental responsibility is imperative. So, how do we navigate this path? For manufacturing companies, particularly focusing on the Environmental pillar, prioritising sustainability to reduce our carbon footprint is paramount.

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Carter’s Introduces Revamped Loyalty Program with ‘Mom Math’ Campaign

Retail TouchPoints

Childrenswear brand Carter’s has joined the growing slate of retailers reimagining their loyalty programs in recent months. Formerly known as My Rewarding Moments, the revamped Carter’s loyalty program will now be called simply Carter’s Rewards and will allow customers to earn points and perks faster. The relaunch also includes new member tiers, beginning with the free Family tier with members earning one point for every dollar spent; and a VIP tier for members that spend $500 in a year, after w

Shipping 147
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Disney Gains Victory Over Activist Investors

Retail Wire

In a recent showdown, Disney emerged victorious in a hard-fought battle against activist investors vying for board seats.

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Amazon removes ‘Just Walk Out’ tech from US Amazon Fresh stores

Retail Dive

Dash Carts, which also allow shoppers to avoid checkout, will roll out instead at those locations, while the older tech is limited to Amazon Go and some smaller U.K. stores.

Checkout 129
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Tesla’s Quarterly Deliveries Experience First Drop Since 2020

Retail Wire

Tesla has reported a year-over-year decline in quarterly deliveries — its first fall since 2020.

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How Helios founder Ivy Sun is “healing” pickleball consumers with every swing

Inside Retail

In addition to the big players, this year’s Shoptalk conference also brought together a bevy of budding entrepreneurs and businesses, including Helios, an American, female-founded pickleball brand that created a limited-edition pickleball paddle designed specifically for attendees. For those who are unaware, pickleball is a paddle sport that combines elements of tennis, badminton, and ping pong while using a paddle and a plastic ball with holes.

Consumer 100
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Costco To Offer Weight Loss Drugs to Select Members

Retail Wire

Costco is set to offer weight loss drugs and corresponding healthcare to select members of the wholesale warehouse club.

Wholesale 130
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How To Get Money Today

Retail Focus

Whether you have been hit by a late bill, an unexpected expense, or an event you had forgotten about, being able to get money quickly can be so useful for many people. Sometimes, your salary does not go far enough, and you need to find an alternative way to bring in money to get through the month. This is where payday loans come in. These short-term loans are made to be accessible so they can help you out in a pinch and ensure you can make it through until your next payment is due.

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The Range transforms 4.2 million sq ft warehouse rooftops into power plants

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Turning its retail warehouses into distributed power plants will slash The Range’s energy bills, while connecting large energy buyers with a new energy asset supplier. The fastest growing retailer in the UK with over 200 stores nationwide, The Range is committed to reducing its operational carbon footprint while hedging against the volatile energy market

Marketing 115
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How to Strategically Leverage RMN Investments

Shopperations

Most CPG marketers are facing pressure to invest more and more into retail media each year. This pressure is not about to lessen any time soon. According to EMARKETER forecast , total US omnichannel retail media spend will total almost $60Bn this year and will exceed $100Bn by the end of 2027.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Mastercard to raise credit and debit card fees

Mass Relators

WASHINGTON – Almost immediately after agreeing to reduce “swipe” fees charged to merchants to process credit card transactions, Mastercard plans to increase fees for both credit and debit card transactions by more than $250 million this month, the Merchants Payments Coalition said Wednesday. “This new increase proves the credit card companies are continuing to take advantage of Main Street,” MPC Executive Committee member and National Association of Convenience Stores General Counsel Doug Kantor

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A Strong Earthquake Strikes SSW of Hualien, Taiwan, Sparking Tsunami Warnings

LS Retail

©iStock/Sean3810 A major earthquake with a magnitude of 7.4 struck off Taiwan’s eastern coast Wednesday at 8 AM local time, according to the US Geological Survey, prompting tsunami warnings for the island and southern Japan. The quake’s epicenter is located about 18 kilometers (11 miles) south of the city of Hualien. Tremors were felt across the island, including by CNN staff in Taipei.

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Progressive Real Estate Partners Arranges $6.1 Million Sale of Retail Property in Desert Hot Springs, California

Shopping Center

Desert Hot Springs, Calif. — Progressive Real Estate Partners has arranged the sale of a retail property located in Desert Hot Springs, in the Coachella Valley. Totaling 33,004 square feet, the… The post Progressive Real Estate Partners Arranges $6.1 Million Sale of Retail Property in Desert Hot Springs, California appeared first on Shopping Center Business.

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The Intersection of Gen AI, Data Quality and Customer Success

365 Retail

In the retail landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide between expectations and reality looms large. Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. Without that, the AI falls flat, leaving retailers grappling with a less-than-magical reality.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Three Tenants to Join Haymarket Village Center in Virginia

Shopping Center

Haymarket, Va. — Three new tenants have signed leases at Haymarket Village Center, a 256,856-square-foot retail center located in Haymarket, roughly 38 miles west of Washington, D.C. The leasing deals with… The post Three Tenants to Join Haymarket Village Center in Virginia appeared first on Shopping Center Business.

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Co-op targets ‘golden era’ of growth as retail profits rise

Retail Gazette

Co-op Group’s pre-tax annual profit fell sharply amid intense competition from discounters and heightened costs due to record levels of shoplifting. But its food retail business saw underlying operating profit increase by 11% to £154m in the year to March 2023, attributed mainly to cost efficiencies, including improvements in availability, waste reduction, optimised stock-holding, and an overall reduction in the retailer’s cost-to-serve.

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Selfridges Expands RESELFRIDGES

365 Retail

Selfridges is expanding its RESELFRIDGES destinations across all stores, seamlessly integrating new, second-hand, and circular fashion elements to offer a sustainable shopping experience. This initiative showcases a wide range of products and services, highlighting the retailer’s commitment to sustainability. In London, the upgraded RESELFRIDGES space now covers 1,000 sq ft within the Accessories Hall, tripling its previous size.

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Break-ing news: KitKat® & Aero® partner with Krispy Kreme® on two limited-edition doughnuts

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Need a break from mundane snacks? Enjoy a little treat with Krispy Kreme’s® new range in partnership with KIKTAT® & AERO® – two delightful flavours that will make anyone ‘mmmh’ with how delicious they are!

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio