365 Retail

JANUARY 12, 2024

Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. This requires suitable payment solutions – turning payment into a strategic success factor. Flashback to 1994: databases and ERP systems, first commercial websites, mobile phones with colour displays, CD-ROMs, Java as a programming language or the new Windows 95 operating system with a GUI were all highly topical technologies that also kept t

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Payment Services Checkout Accounting Point of Sale 65

Retail TouchPoints

JANUARY 12, 2024

Coachtopia , the circular fashion sub-brand of Coach, has launched a new documentary web series designed to educate consumers about the impact of fashion’s growing waste problem and how the budding brand is tackling it head-on. The Road to Circularity , hosted by sustainable fashion advocate and Coachtopia community member Aditi Mayer, brings consumers behind the scenes of the brand.

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Fashion Consumer Marketing Customer Experience 270

Retail Wire

JANUARY 12, 2024

Tesla is boosting the salaries of many factory workers across the United States following an announcement from the UAW union seeking to organize workers at Tesla factories.

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ATS 264

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. Here are six social commerce trends you should be aware of to maximize your results and drive growth in the coming year, based on insights from Multichannel Marketing Report 2023 by DataFeedWatch, a comprehensive analysis of the global ecommerce landscape ba

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Social Commerce Beauty and Health Advertising Merchant Services 261

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

JANUARY 12, 2024

Warner Bros. Discovery and Skydance Media are at the negotiating table, discussing the potential acquisition of Paramount.

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ATS 240

Retail TouchPoints

JANUARY 12, 2024

Sam’s Club is piloting technology designed to address one of the retailer’s biggest customer pain points: waiting in line at the store exit for an associate to check their receipts against the items in their cart. After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

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Payment Services Planning Point of Sale ATS 227

Retail TouchPoints

JANUARY 12, 2024

Disney has launched a beta program for its first native streaming shoppable ad format, Gateway Shop , which will allow consumers to purchase items without disrupting their viewing experience. The new Gateway Shop ad format follows on the previously introduced GatewayGo commerce-enabled ad format, which tapped into the “second screen” to deliver viewers personalized offers or promotions directly to their mobile device via email, push notification or QR code.

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Shopping Advertising Promotions Consumer 222

Retail Wire

JANUARY 12, 2024

One of the world's major trade arteries, the Red Sea, is effectively shut for an overwhelming majority of container ships.

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Shipping 147

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. One of the more recent implementations was the St. Joseph’s/Candler Hospital Campus in Savannah, Ga. With the Just Walk Out technology, staff members can use their employee badges to pay for items by scanning it at the entrance to the hospital’s food and beverage concessions.

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Payment Services Accounting Checkout Apparel 219

Retail Wire

JANUARY 12, 2024

Audible, the popular audiobook and podcast service owned by Amazon, has announced that it will be shedding approximately 5% of its workforce.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JANUARY 12, 2024

7-Eleven will acquire 204 Stripes convenience stores and Laredo Taco Company restaurants across West Texas, New Mexico and Oklahoma from Sunoco LP. With this purchase, 7-Eleven Inc. will own and operate all Stripes and Laredo Taco Company locations across the U.S. No information on the purchase price was available. “Stripes and Laredo Taco Company have been a great addition to our family of brands since they initially joined us back in 2018,” said Joe DePinto, CEO of 7-Eleven in a statement.

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Location Store Operations 210

Retail Wire

JANUARY 12, 2024

With the winter weather upon us, drivers can take several steps to ensure a properly functioning automobile as the temperatures drop.

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Intelligence Node

JANUARY 12, 2024

As of 2023, the revenue of the US Alcoholic Beverages market amounts to US$283.80 billion. The segment already comprises a massive portion of the overall $331 billion US beverage market. The post Evolving Retail Tech Strategies in the US Alcoholic Beverages Market appeared first on Blog.

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Marketing 104

Retail Wire

JANUARY 12, 2024

The governors of California and New York revealed plans to combat retail crime, while trade associations and police departments advocate for government intervention to address the issue.

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Planning 113

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

365 Retail

JANUARY 12, 2024

2023 stands as a year of significant achievement for Gloucester Quays , an urban outlet located in the South West. The outlet, under the management of Peel L&P , has reported record levels of leasing activity, accompanied by a notable increase in both footfall and sales. This growth trajectory has been influenced in part by the introduction of several high-profile international brands.

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Shopping Location Management Consumer 111

Retail Wire

JANUARY 12, 2024

New research by the Business and Human Rights Resource Centre (BHRRC) suggests that luxury brands aren't implementing enough processes to track the risks of forced labor in the supply chain.

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Retail Gazette

JANUARY 12, 2024

Fortnum & Mason saw year-on-year sales rise 17% in the five week leading up to Christmas, with bumper sales of its food and decorations. Although the retailer saw over 6m shoppers in-store and online over the festive season, a third more than the year prior, CEO of the upmarket department store Tom Athron said “we saw many more customers spending a little bit less” and “trading down” The Fortnum & Mason boss also flagged that customers were waiting later to buy gi

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Department Stores Returns ATS 104

Retail Wire

JANUARY 12, 2024

CVS Health has recently announced its intention to close down several select pharmacies located within Target stores.

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Location 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Customer Experience

JANUARY 12, 2024

With cost-effective product ownership technology, retailers can stay competitive, get more from their customer acquisition costs, and create meaningful connections with consumers.

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Consumer 99

Retail Wire

JANUARY 12, 2024

Microsoft briefly dethroned Apple to become the world's most valuable company.

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Shopping Center

JANUARY 12, 2024

Charlotte, N.C. —Big V Property Group has appointed Eric Zimmermann as the Charlotte, North Carolina-based company’s chief acquisitions officer. Zimmermann previously served as a managing director with Eastdil Secured before joining… The post Big V Appoints Eric Zimmermann Chief Acquisitions Officer appeared first on Shopping Center Business.

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Management Shopping 97

Retail Dive

JANUARY 12, 2024

The company, now in bankruptcy, has showcased DTC brands, which until recently have largely avoided wholesale partnerships or physical retail.

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Wholesale 103

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

RIS News

JANUARY 12, 2024

Book a nap, check out The Pillow Lab, or drop off kids in the Bunkhouse getaway. Learn more about the experience at Casper Sleep's revamped and redesigned Sleep Shop in Costa Mesa, CA.

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Shopping ATS 89

Retail Dive

JANUARY 12, 2024

Aldo Group will handle the struggling boat shoe brand’s North American wholesale and retail operations as well as design, production and global distribution.

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Wholesale 94

Cisco Retail

JANUARY 12, 2024

Digital transformation and new hybrid work models have created a highly distributed and diverse IT landscape.

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Management 94

Retail Dive

JANUARY 12, 2024

As part of its realignment strategy, the pharmacy chain said it wants to reduce its store and pharmacy density.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

JANUARY 12, 2024

Burberry lowered is profit guidance for the year after sales dropped 7% over the golden quarter. The retailer lowered its adjusted operating profit guidance for the year ended 30 March 2024 to be in the range of £410m to £460m, dramatically behind the £552m to £668m original forecast. While revenues were up 3% in the Asia Pacific for the third quarter to December 30, it dropped 5% across Europe, the Middle East and Africa and plunged 15% across the Americas.

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Fashion 62

Retail Dive

JANUARY 12, 2024

Following its entrance into physical retail in late 2022 through its partnership with Target, the brand continues to expand its distribution network.

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RIS News

JANUARY 12, 2024

Here are four ways Amazon is channeling efforts into enhancing customer confidence in fashion shopping through AI-fueled innovations.

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Shopping Fashion 73

Retail Dive

JANUARY 12, 2024

The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.

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Apparel Shopping 96

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience