Sun.Mar 10, 2024

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AKA Brands’ sales dragged by weaker ANZ performance

Inside Retail

AKA Brands saw its annual sales dragged down by weaker performances in its Australia and New Zealand businesses. The fashion retailer’s net sales fell 10.7 per cent to $825.5 million as ANZ sales declined 24.6 per cent to $306.4 million. While US sales increased 0.8 per cent to $476.7 million, rest of the world sales dipped 6.4 per cent to $42.3 million.

Wholesale 264
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HMV owner mulls The Body Shop bid

Retail Gazette

HMV owner Doug Putman is understood to have registered his interested in buying The Body Shop with the firm’s administrators. However, The Telegraph reported that Putman has yet to table a formal offer for the collapsed cosmetics firm. The Canadian businessman has made his mark in UK retail through his turnaround of HMV, which he rescued out of administration in 2019.

Shopping 125
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Will Harry’s reported IPO be different from other popular retail brands?

Inside Retail

According to a report by Reuters on March 7, US-based consumer packaged goods (CPG) company Harry’s Inc has confidentially filed for an initial public offering (IPO) with the help of major investment banks, including Goldman Sachs, JPMorgan, Barclays, and Wells Fargo. The company launched its namesake men’s grooming brand in 2013 with a subscription-only online model and differentiated product offering.

Marketing 130
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Top 3 Must-Watch E-Commerce Trends in 2024: Stay Ahead

365 Retail

As more companies rely on online sales and marketing, the e-commerce landscape is growing. According to Statista, the international revenue hit $6 trillion by the end of 2023 and is projected to reach $6.9 trillion in 2024. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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DFS and Douyin join forces to transform luxury retail in China

Inside Retail

DFS Group, the world’s foremost luxury travel retailer, and Douyin Life Service, China’s leading short-video platform, have forged an unprecedented alliance, heralding a new era of shopping experiences tailored to Chinese travellers. The collaboration, which launched with a groundbreaking livestream event showcasing an array of beauty products, brings a pioneering “phygital” shopping model to the discerning Chinese customer.

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Video Forum: Mike Wysong, CARE Pharmacies

Mass Relators

Mike Wysong, the chief executive officer of CARE Pharmacies, tells this week’s Video Forum what his one-year term as NACDS chairman has taught him — about both the association and the industry. Wysong shares his views about the current state of the retail pharmacy business, as well as such important issues as PBM reform, expanding the scope of pharmacy practice and food as medicine.

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Top 5 Customer Service & CX Articles for Week of March 11, 2024

Hyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 5 Straightforward Ways Small Business Owners Can Create a Stellar Customer-Focused Culture by Steven Van Belleghem (America’s Small Business Network) Embarking on a journey to craft a customer-focused culture within a small business landscape isn’t just about adherin

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Top 3 e-commerce trends in 2024 you can’t afford to ignore

365 Retail

As more companies rely on online sales and marketing, the e-commerce landscape is growing. According to Statista, the international revenue hit $6 trillion by the end of 2023 and is projected to reach $6.9 trillion in 2024. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape.