Fri.Apr 29, 2022

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DICK’S Enters the Resale Market With In-Store Buy-Back Program

Retail TouchPoints

Resale has a new player with the launch of DICK’S Sporting Goods ’ in-store buy-back program, available in select markets through a partnership with outdoor and adventure gear resale platform Out&Back. DICK’S will pilot the program at DICK’S Sporting Goods locations in Pittsburgh and Lakewood, Colo. and its Cranberry Township, Pa. Public Lands location.

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Report says corporate profits and wage growth are out of sync

Retail Wire

A new Brookings report found that corporate profits at five companies – Amazon.com, CVS, Kroger, Target and Walmart – were up 41 percent in 2020 as real wages for their employees grew five percent. Many workers are feeling the pinch of inflation as pay raises in recent years have lagged inflation.

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Instead, brands should put themselves in shoppers’ shoes. Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. Turn Returns Upside Down.

Returns 312
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The Watches of Switzerland group opens a new Omega Boutique at Meadowhall, Sheffield

Retail Focus

The Watches of Switzerland Group advances on its mono-brand boutique expansion strategy with the opening of its sixth OMEGA boutique, in Sheffield. The Watches of Switzerland Group, the UK’s largest luxury watch and jewellery specialist, opened a new OMEGA boutique, at Meadowhall, in Sheffield on Thursday 13th April. Meadowhall is a leading shopping destination, which is home to 290 stores from top independent and international brands, alongside leisure and eating and drinking venues.

Boutique 162
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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BJ’s Wholesale Club Positions Smaller Store Concept as ‘Innovation Lab’

Retail TouchPoints

BJ’s Wholesale Club is testing out a smaller store format called BJ’s market. The first 43,000 -square-foot concept store opened in Warwick, R.I. and will feature top-selling fresh foods, produce and seasonal products in what is designed to be a more convenient and efficient shopping space. BJ’s market will offer the same product sizes and pricing as BJ’s club stores, as well as the same omnichannel services such as curbside pickup and same-day delivery.

Wholesale 299
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Guest Post: Find Ways for Artificial Intelligence to Benefit Customers

Hyken

This week, we feature an article by David Meerman Scott adapted from the new 8th edition of The New Rules of Marketing and PR to be released on May 3, 2022. He shares how organizations can use data and AI-powered tools to benefit customers. As I write this, I’m using web-based artificial intelligence (AI) transcription software called Otter to help me turn recorded audio interviews into a text transcription.

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Amazon's e-commerce retail sales fall 3% in Q1 as consumers return to stores

Retail Dive

The company said that Prime Day will take place in July, and some analysts say it may host a second one to make up for its muted sales.

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How Shapermint is Staying True to Its Self-Love Roots

Retail TouchPoints

Brands are hopping on the body positivity bandwagon, but Shapermint is standing out with its data-driven approach. During this episode of Experience Insiders, Gabrielle Richards, Senior Brand Manager for Shapermint, shares how the brand’s latest campaign helped reaffirm, even improve, its focus on inclusivity and deep customer understanding.

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The SASE story III: SASE as a solution for remote workers

Cisco Retail

In collaboration with Jon Heaton and Roel Bernaerts. In the last SASE blog , we outlined our aspiration to migrate to “Unified SASE” for most of our network. This unified approach provides superb integrations between SD-WAN, cloud security, end-point security and zero trust — all available through a unified services portal. For our third blog in this series , we’re focusing on how SASE is enabling Cisco IT to improve the productivity and work-life balance for our employees who are working from h

Consumer 130
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Snap pushes into augmented reality shopping, unveils flying camera

Inside Retail

Snap will roll out new features to make it easier for brands to create augmented reality shopping experiences on its Snapchat app as well as a flying camera, the company said on Thursday at its annual presentation to showcase new technology. The Santa Monica, California-based company announced the pocket-sized camera called Pixy, which can fly a few feet above its owner to take photos and videos before landing in the palm of the hand, in a renewed push to grow its hardware business.

Shopping 130
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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High delivery and warehousing costs hit Amazon in the bottom line

Retail Wire

Amazon.com posted its first quarterly loss since 2015 as the company faced higher costs to run its warehouses and delivery goods to customers. CEO Andy Jassy said Amazon faces challenges that it is prepared to meet. “This may take some time, particularly as we work through ongoing inflationary and supply chain pressures, he said. “We see encouraging progress on a number of customer experience dimensions, including delivery speed performance as we’re now approaching levels not seen si

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Snap pushes into augmented reality shopping, unveils flying camera

Inside Retail

Snap will roll out new features to make it easier for brands to create augmented reality shopping experiences on its Snapchat app as well as a flying camera, the company said on Thursday at its annual presentation to showcase new technology. The Santa Monica, California-based company announced the pocket-sized camera called Pixy, which can fly a few feet above its owner to take photos and videos before landing in the palm of the hand, in a renewed push to grow its hardware business.

Shopping 130
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Millions of Americans are going camping for the first time

Retail Wire

About 20 percent of Americans went camping in 2021 and more than eight million people did so for the very first time. Forty percent of new campers identify as BIPOC (Black, Indigenous and People of Color).

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May is the Perfect Time to Develop Your Business Idea and Launch a Startup

Small Biz Trends

The first week of May is National Small Business Week , where we celebrate entrepreneurs and recognize all the hard work it takes to start a business. Many people across the U.S. have a business idea or entrepreneurial aspirations – but not everyone takes action. For some, this inaction is simply due to not knowing the essential steps involved in starting a business.

Finance 116
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Walmart launches activewear brand Love & Sports

Retail Dive

The brand was created with fashion designer Michelle Smith and indoor cycling instructor Stacey Griffith and will roll out to 1,500 stores.

Fashion 111
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Minding the Gap – Navigating the Hybrid Work Digital Divide

Cisco Retail

During the onset of the pandemic, most organizations did their best to either enhance or add “Remote work” capabilities. While this initial reaction is understandable, it only solves a piece of the puzzle. There are still opportunities for enhancement. For example, how will organizations ensure remote work is secure, flexible, and collaborative?

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Authentic Brands Group sues checkout startup Bolt

Retail Dive

ABG alleges Bolt's software services led to technology failures and lost sales, but Bolt denies the claims.

Checkout 105
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Walmart debuts exclusive activewear and swim brand

Retail Wire

Walmart is launching Love & Sports, an activewear and swim brand from the fashion designer Michelle Smith and SoulCycle instructor Stacey Griffith. Ms. Smith, co-founder of the high-end Milly brand, designed the dress worn by Michelle Obama in her Smithsonian portrait. The Love & Sports brand will expand to offer sneakers and handbags in the fall.

Fashion 100
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Overstock sales fall 19% as macro challenges hit home

Retail Dive

The drop in revenue was larger than the company anticipated, which it said could be due to consumers reacting to inflation and the war in Ukraine.

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Victoria’s Secret to sell beauty products on Amazon

Retail Wire

Victoria’s Secret is selling namesake and Pink brand beauty products on Amazon.com. Through customer feedback and research, we’ve heard consumers want to purchase VS Beauty in Amazon’s store and already search for the product on the site,” said Greg Unis, CEO of beauty at Victoria’s Secret & Co.

Consumer 100
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New Hampshire Restaurants Will Pay $890K in Wage Theft Case

Small Biz Trends

Two restaurants in Hampshire are having to pay $890,196 – $445,085 in back wages to 63 employees to resolve several violations of the Fair Labor Standards Act (FLSA). The restaurants must also pay an equal amount in liquidated damages. New Hampshire Restaurants Will Pay $890K in Wage Theft Case. The agreement was made following a US Department of Labor investigation and litigation.

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Publix rolls out 15-minute grocery delivery in Miami

Retail Wire

Publix Supermarkets is offering grocery deliveries in as few as 15 minutes in the Miami area. The grocer is partnering with Instacart that is fulfilling orders from one of its Carrot nano-fulfillment center.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The Weekly Closeout: Coty winds down Russian operations and The North Face repurposes scraps into gear

Retail Dive

In 2021, the country accounted for about 3% of Coty's sales. Meanwhile, The North Face's latest sustainability effort turns factory scraps into new products.

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McD’s sees McPlant burger as the start of something big

Retail Wire

McDonald’s believes that plant-based alternatives to meat will continue to grow in popularity and it wants to be the go-to place for consumers caring these products. The company is currently testing its McPlant burger with plans to move into other meatless products in partnership with Beyond Meat.

Planning 100
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Small Business Development Centers Could Get $40 Million Boost

Small Biz Trends

If the Senate approves the Small Business Development Centers Improvement Act of 2022 (HR6445), the program will be recharged with an increase of $40 million annually. HR 6445 would reauthorize the 2019 SBDC Act (HR 4406) which would end in 2023. If approved by the Senate, HR 6445 would run through 2025. HR 6445 – Houses Bill Boosts SBDC Funding by $40 Million.

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FDA moves forward with plan to ban menthol cigarettes

Retail Wire

The Food and Drug Administration is putting together a regulatory plan to would see menthol cigarettes banned from the market by as early as 2024. FDA Commissioner Robert Califf said that the move will save hundreds of thousands of lives. Menthol brands represent about a third of the U.S. cigarette market.

Planning 100
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Most Popular and Best Selling NFT Collections This Week

Small Biz Trends

The hottest NFT collection now is Moonbirds which was created by PROOF Collective. After its launch on April 16, Moonbirds now has a secondary market floor price of 20 ETH or $58,566 at the latest ETH price. Early buyers are definitely happy, because the price is increasing at fast rate. One particular NFT from this collection has sold for $1,037,434.

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Amazon’s Top 10 Fastest Growing Categories

Indigo 9 Digital

By Tricia McKinnon Amazon is a clear beneficiary of the COVID-19 pandemic with consumers rushing to shop online while retailers around the world went into lockdown and closed their doors. While brick and mortar sales are rebounding eCommerce sales are still growing with Amazon’s eCommerce sales expected to grow by 14.6% in 2022 to reach $408.2 billion.

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No Cutting In Line and No Do-Overs, Either (CARTOON)

Small Biz Trends

This article, " No Cutting In Line and No Do-Overs, Either (CARTOON) " was first published on Small Business Trends.

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Should We Change the Top Global Currency?

LS Retail

©iStock/alfexe Giving up use of the U.S. dollar for global trade and reserve accumulation would be very difficult for U.S. adversaries and would require major economic adjustments, though it would be in the best long-term interests of the United States for the global use of the dollar to be more constrained. Few topics have generated as much discussion in recent weeks as the evolving role of the U.S. dollar in the global trade and capital regime.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.