Retail TouchPoints
APRIL 12, 2022
Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.
Inside Retail
APRIL 12, 2022
Afterpay, Australia’s largest buy now, pay later company now owned by US firm Block, has reported a massive pre-tax loss of $501.9 million as more and more of its instant-loan clients failed to pay their debts. . The company’s operating expenses – in particular its bad debts – ballooned out from $72.1 million a year ago to $176.8 million at the end of the first half, December 31.
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Retail TouchPoints
APRIL 12, 2022
The Saucery by Rao’s Homemade. Rao’s Homemade is bringing a taste of Italy to New York City’s SoHo neighborhood with its first-ever pop-up consumer experience, opening on April 22. Designed in the style of an Italian street market (complete with tomato plants), the three-day pop-up experience is dubbed The Saucery by Rao’s Homemade.
Inside Retail
APRIL 12, 2022
Priceline Pharmacy has launched a new health insurance offer in partnership with healthcare fund NIB. The health cover includes all areas of private health insurance and provides Priceline perks where applicable. Priceline health insurance members will receive Sister Club bonus points for every $1 spent on the premium and a $5 voucher for every $50 spent in Priceline and Priceline Pharmacy stores.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
APRIL 12, 2022
Walmart is expanding its medtail presence with the opening of five Walmart Health centers in North and Central Florida, beginning with one in Jacksonville. The remaining locations will open in the Jacksonville, Orlando and Tampa areas over the coming months, each adjacent to a Walmart Supercenter. The Walmart Health locations provide a range of medical services including primary care, labs, X-ray and EKG, behavioral health and counseling, dental, optical and hearing.
Tokinomo
APRIL 12, 2022
Putting the shopper experience first. One-stop shopping. It’s 2022 and retailers know that customer experience is the key to a shopper’s heart (and wallet ??). The COVID-19 pandemic and WFH trend allowed more people to shop online and discover the e-Commerce experience. However, there are some brands that understood how to combine both online and offline, just like Kroger and Bed Bath & Beyond.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Tokinomo
APRIL 12, 2022
It’s important to know your customers and understand their needs and wants. This industry is changing constantly and so do the needs of shoppers. However, there is one thing that doesn’t seem to change drastically in the last years: Shopper profiles.
Retail TouchPoints
APRIL 12, 2022
Saying she has been a fan of Grove Collaborative since she first discovered the company’s starter kit, actress and entrepreneur Drew Barrymore has both invested in the company and become its first-ever Global Brand and Sustainability Advocate. The certified B Corp retailer, which has a goal of being 100% plastic-free by 2025 , will deploy Barrymore for its first multi-channel brand campaign, “Wish-cycling,” which seeks to debunk the myth that plastic recycling can provide a solution to the envir
Inside Retail
APRIL 12, 2022
Dan Murphy’s has unveiled a new premium wine cellar concept in Sydney’s Lane Cove today. The cellar stocks some of the world’s rarest wines, such as a bottle of 1951 Penfolds Grange which retails for $160,000 and Burgundy’s Domaine de la Romanée-Conti at $20,000 per bottle. . The store stocks more than 2800 different products, 350 of them rare premium wines.
Retail TouchPoints
APRIL 12, 2022
The Canadian resale marketplace for baby gear Rebelstork has made its U.S. debut with the opening of a resale center in the New York metro area and its online marketplace now selling across all 50 states. Rebelstork is powered by REV, the company’s proprietary AI-based pricing technology, which offers an instant, real-time estimated resale value for more than 10,000 baby gear models, establishing the secondhand market value and enabling shoppers to make more informed purchases.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
APRIL 12, 2022
New Zealand men’s fashion brand Rodd & Gunn has launched its global flagship store, Rodd & Gunn x The Lodge Bar & Dining, on James Street in Brisbane – its first in Australia to feature a restaurant. Located in a heritage-listed building, the shop features 749sqm and will showcase Rodd & Gunn’s seasonal fashion collection as well as offer a dining experience.
Retail TouchPoints
APRIL 12, 2022
Over the last few years a new term has entered the retail lexicon — RaaS, or resale-as-a-service. While a host of companies now stake claim to the phrase, ThredUP literally owns it (and has the trademark to prove it). Snapshot of some of the nearly 30 retailers using ThredUP’s RaaS offering. The company coined the term back in 2019 when it formally launched a white label version of the tech and logistics that power its own apparel resale marketplace.
Inside Retail
APRIL 12, 2022
Covid has been a rollercoaster for all businesses, particularly those in the hair and beauty industry. Salons have been forced to open and shut their doors at a moment’s notice, then have been scrambling to work out the next steps. When New South Wales ended its last lockdown, Melanie De Sylva, founder of De Sylva Hair Design in Sydney, recalls how relieved her loyal clientele was to see her again – particularly when some had suffered the consequences of cutting or colouring their own hair.
Retail Dive
APRIL 12, 2022
Executives at Shoptalk shared insight on how companies are navigating fast-moving industry changes.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
APRIL 12, 2022
Omnichannel retailing describes a type of retail system which allows for the engagement of customers via as many channels as are relevant based on the context and purpose of the retail business. . This of course already means the physical store, phone, online, mobile, and social channels, but new channels are constantly emerging due to market conditions, the customer’s goal and customer journeys are often hybrid. .
Retail Wire
APRIL 12, 2022
More than 47,000 sellers on Etsy have signed a petition protesting an increase in the commission that the platform charges them on each sale. Etsy has more than 5.3 million sellers.
Inside Retail
APRIL 12, 2022
At Tuesday’s opening event for the 2022 Retail Fest conference on the Gold Coast, a panel of retail industry heavyweights sat down to talk about the future of the industry, and the challenges and changes that are already taking place. Mark Teperson, chief strategy officer at Afterpay, chaired the panel which also included Adore Beauty chief executive Tennealle O’shannessy, eBay Australia’s head of home & garden and seller communities Toni Baston, and Vicinity Centre’s marketing director Davi
Retail Wire
APRIL 12, 2022
Digital ad revenues last year in the U.S. were up 35 percent, the biggest percentage gain since 2006, according to a report from the Interactive Advertising Bureau and PricewaterhouseCoopers. Advertising on digital music and podcasts grew even more rapidly at 58 percent.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
APRIL 12, 2022
Being the dominant mall operator in a territory isn’t necessarily a matter of operating the most malls—it’s a matter of operating the best ones. As Japan’s Aeon Mall sets out to conquer the hearts, minds and wallets of consumers in Southeast Asia, it is finding that quality rather than quantity is where the emphasis has to be. Never more so than now, when the industry emerges from two years of Covid restrictions that almost crippled it, and hungry competitors are proceeding with plans to bang up
Retail Dive
APRIL 12, 2022
The mass merchant's secondhand style offer may be one of the largest in a rapidly expanding retail segment.
Inside Retail
APRIL 12, 2022
Inside Retail : Koskela was located in a warehouse in Rosebery, NSW, for a decade. What prompted you to move to a new space in North Sydney? Sasha Titchkosky: One, we were nearing the end of our lease term. We could have stayed, but going through Covid-19, and shifting the whole of the retail operation to an e-commerce strategy gave us the opportunity to get off that treadmill of having a seven-day-a-week physical retail space and to reimagine what a retail experience could be like.
Cisco Retail
APRIL 12, 2022
The scale and complexity of modern enterprise infrastructure environments are exploding as workloads become pervasive and infrastructure becomes more hybrid and distributed across data centers, edge, and public cloud resources. Recent events have put the importance of successful network operations at the forefront. Through a barrage of obstacles, today’s resilient and successful organizations are modernizing and automating their network operations to stay ahead of the curve.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
APRIL 12, 2022
Online adaptive fashion label Christina Stephens has offered clothing that is both stylish and easy-to-wear for men and women with disabilities since launching two years ago. But now, for the first time, that clothing will be designed by someone with first-hand knowledge of customers’ needs: quadriplegic designer Carol Taylor. . Taylor, who uses a wheelchair, has come on board as a partner in the business, production manager and lead designer.
Retail Dive
APRIL 12, 2022
The pandemic surge in filings culled some weak players, while last year's boom in retail sales fueled turnarounds for others.
Inside Retail
APRIL 12, 2022
The annual Easter holiday period is fast approaching, and it will bring with it a range of public holidays and trading restrictions across Australia. Australian states and territories each have different laws that affect public holidays and trading over Easter, so it’s important to stay up to date with the rules and regulations in your region. Here’s an overview of the public holidays and trading hours across each state and territory.
Retail Dive
APRIL 12, 2022
Rich Fulop discusses the DTC bedding brand's plans to triple its store footprint this year, launch its first hospitality collection and other growth initiatives for 2022.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Cisco Retail
APRIL 12, 2022
As organizations transition to cloud-centric infrastructure, networking and security teams are tasked to build environments that are both connected and secure from the foundation up, regardless of where the user or application resides. It has become essential for IT to pivot their networks to support a distributed workforce, provide seamless and secure access to business-critical applications across all clouds, and gain insights to enable them to respond rapidly to business demands.
Retail Dive
APRIL 12, 2022
A pilot version of the service, which launched in California and Texas last year, "was met with an overwhelmingly positive response.
RETAIL MANAGEMENT SOFTWARE
APRIL 12, 2022
Enterprise Resource Planning (ERP) has become an inevitable requirement for the retail industry, regardless of the size of the business. ERP solutions have become crucial for brands to sustain and keep up with changing customer demands and increasing competition. ERP is a suite of customizable applications that enables retailers to integrate and manage all major operations smoothly, including handling multi-location stores, frequently moving stocks, pricing changes, discount offers on products,
Retail Dive
APRIL 12, 2022
After announcing plans to open 22 stores by the end of 2021, the brand is looking to expand its presence further in major cities like Boston, Milan and Shanghai.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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