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Keeping costs low is at the heart of many successful businesses, especially when the right indoor climate plays a large part in daily operations. This is where chiller units can come into their own. They are not only about making spaces feel pleasant but can also help look after your bottom line. With options such as air-cooled, water-cooled, glycol, HVAC chillers, and heat pumps, there is something for every business.
A key aspect of Tractor Supply Company s brand mission is providing legendary customer service. That means investing in technology that both directly and indirectly supports them as they browse and buy across channels. Whether customers decide to shop online, use the mobile app or are face to face with an associate, Tractor Supply offers a number of tools that enable inventory visibility, seamless service and fast checkout.
LaManna, the 10,000sqm independent supermarket located at Essendon Fields, is rising to the Christmas occasion. Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. The food emporium has earned a reputation for its hospitality-first approach in the grocery sector and its strategy for the holiday season will follow the same playbook.
The retail sector faces significant challenges in achieving sustainability. Industries such as fashion, for example, face significant customer stakeholder pressure as well as complex, decentralized supply chains with the heavy burden of Scope 3 emissions (approximately 96% of the sector’s total). For home and retailing brands, 98% of emissions are within Scope 3.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
The cost of retail crimes is growing, costing Australian retailers $7.79 billion annually, according to new research almost 2 per cent of full-year turnover. Griffith University’s 2024 ANZ Retail Crime Study showed that customer theft, dominated by concealment and opportunistic strategies, remained the primary driver of external losses. However, employee theft costs millions per year, with insider knowledge worsening its impact, the study concluded.
2024 is set to become the most digital Christmas in history, with more gifts being given electronically than ever before. From digital gift cards to online experiences, UK shoppers are embracing the ease and flexibility of digital presents, making this Christmas one to remember for tech-savvy gift givers. Gift cards, a popular choice for 33 percent of UK adults during the festive period, are now more likely to be digital than physical.
WHP Global has partnered with Cotton Candy International to bring both Toys R Us and Babies R Us brick-and-mortar stores to Latin American and Caribbean markets, beginning with flagship stores in Panama that are scheduled to open next year. Toys R Us already has a presence in Mexico thanks to an April 2023 partnership between WHP Global and retailer El Puerto de Liverpool.
WHP Global has partnered with Cotton Candy International to bring both Toys R Us and Babies R Us brick-and-mortar stores to Latin American and Caribbean markets, beginning with flagship stores in Panama that are scheduled to open next year. Toys R Us already has a presence in Mexico thanks to an April 2023 partnership between WHP Global and retailer El Puerto de Liverpool.
The team at fulfilmentcrowd – a global logistics platform for high- growth omnichannel brands – share insight into tech and its role in delivering peak season profitability. Lee Thompson, CEO at fulfilmentcrowd commented: In the Golden Quarter the need to concurrently serve both retail and DTC amplifies the problem. A recent study revealed that 48% of total stock bought by UK retailers had to be discounted, highlighting the negative impact of bad buying disciplines on the bottom line
The beauty industry is arguably one of the most difficult, yet lucrative, sectors in the broader retail industry, thanks to the constantly influx of newer brands onto the market and shifting consumer concerns. According to the analysis firm Grand View Research , the US beauty and personal care products market is estimated to be worth US$102.7 billion in 2024 and is expected to grow at a compound annual growth rate of 7.1 per cent from 2025 to 2030.
You’d think that the biggest retail domains would be Chanel bags or fancy cars and whilst these retail industries are huge, there is an even more interesting industry that you might not be aware of that is pumping and that’s kids products. If you think about it for a second, it kind of makes sense. Parents want to give their children the world and there is often no budget for that, plus, kids know just how to ask for things and wrap their parents around their little fingers creating
E-commerce platforms Temu and Shein have suspended their operations in Vietnam following non-compliance with the country’s e-commerce service registration requirements. An official statement on Temus Vietnam website says Temu is engaged in discussions with the Vietnam eCommerce and Digital Economy Agency and the Ministry of Industry and Trade to establish proper registration for its e-commerce services.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
schuh , the leading fashion footwear retailer, has opened its new adult and kids hybrid store at Westfield London White City on 13th December 2024. Located on the upper level of the shopping centre, the store spans nearly 2,800 square metres and offers an extensive range of best-selling brands alongside schuhs exclusive own-label collection. The new store is designed to foster self-expression, with collections presented in a gender-neutral format.
House of Darwin has opened a flagship store in Darwin’s CBD, paying tribute to the Northern Territory’s natural splendour and the rough landscapes of the Top End. The business, located on Knuckey Street, has a red colour scheme with natural textures that convey the warmth of the Territory’s surroundings. At House of Darwin, our mission has always been to honour the stories, spirit, and landscapes of the Northern Territory, said Shaun Edwards, founder of House of Darwin.
Swimwear and lingerie specialist Pour Moi recorded record sales growth, driven by its recent partnership with M&S. The retailer posted a 66% boost in profits to 3m during the six months to 30 September, according to figures seen by The Times. Additionally, sales were up 12% to 20m over the same period. M&S’s tie-up with Pour Moi kicked off in October 2023, as the underwear firm launched an edited lingerie range on the fashion and food giant’s Brands at M&S online platform
Super Saturday (21st Dec 2024) is expected to drive a rise in retail footfall, as last-minute shoppers descend on stores, according to RetailNext , the analytics solution for bricks and mortar retailers.However, share of festive spend could see a marked shift from traditional retailers to discounters in the last days of pre-Christmas trading. Original data from RetailNexts UK shopper traffic index, which captures billions of store visits globally each year, suggests that footfall on Super Saturd
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Sports Direct has opened its newest store in London’s Westfield White City shopping centreas it expands its elevation strategy. Spanning 29,000 sq ft across two floors, it features a selection of fitness and performance wear, equipment, and footwear from brands including Nike, Adidas, Under Armour, Puma, and Asics. The site features the retailer’s running concept, its newly introduced outdoor concept, and dedicated sections set out for various sports categories.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! 247, the performance wear arm of one of the fastest growing British fashion brands,Represent, has announced its biggest partnership to date with sportswear giant,PUMA. Launching on December 18th, the campaign for the 12 piece training apparel, footwear and accessories collection is fronted by Olympic rising star and 800m Paris semi-finalist,Phoebe Gillal
The Award-winning luxury beauty brand Charlotte Tilbury is set to launch an expanded flagship store in Covent Garden early next year, further cementing its success in the area since opening its first store there in 2015. Relocating to a larger anchor unit on the corner of the Royal Opera House and James Street, the new flagship will span 4,300 sq. ftthree times the size of the original James Street store.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The retail industry is changing quickly, and its imperative for retail fit-outs to evolve with the changing customer and industry expectations. Today, retailers need to focus on immersive, efficient, and sustainable spaces where form meets function.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Sports Direct has opened a new store at Westfield White City Shopping Centre, London. Spanning 29,000 sq. ft across two floors, the store provides customers with a wide range of sports and fitness products, marking a key milestone for the retailer. Complementing Sports Directs award winning flagship store on Oxford Street, the Westfield White City location offers an extensive selection of performance wear, equipment, and footwear from leading brands, including Nike , Adidas , Under Armour , Puma
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Over half of UK marketers (55%) are turning to AI to strategically plan and refine their seasonal marketing campaigns. Thats according to new data released by leading digital experience platform (DXP) provider,Optimizely, which reveals how marketers are working with AI to improve digital experiences.
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. The Customer Experience Paradox – and How to Overcome It by MARKETING-INTERACTIVE (MARKETING-INTERACTIVE) As consumers tighten their spending after poor experiences, brands face mounting pressure to prioritise CX or risk losing market share.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UK public says that roast potatoes are the “most important” part of a traditional Christmas dinner, according to new research from Savanta. The most essential items (net important %) are: Roast potatoes (87%) Gravy (83%) Stuffing (73%) Turkey (67%) Pigs in blankets (66%) Comparatively, only half (50%) of the public say that mashed potatoe
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
centre:mk, one of the top 10 retail and leisure destinations in the UK, has announced a trio of openings for national and multinational F&B brands. Bills has opened its 3,500 sq ft store on the corner of centre:mks Queens Court and Silbury Arcade. As Bills first new location in six years, this latest opening in Milton Keynesmarks a significant milestone for the Richard Carding-backed group, with further plans to grow the all day dining concept in 2025 and beyond.
WHP Global has purchased the intellectual property of the iconic Vera Wang brand. Financial terms of the deal, which is expected to close in January 2025, were not provided. Wang herself will continue in her role as Founder and Chief Creative Officer of the brand, joining WHP Global as a shareholder in order to continue shaping the brands creative direction and growth.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Interprofessional Association of Iberian Pig (ASICI) has launched a three-year campaign in collaboration with the European Union and the Ministry of Agriculture, Fisheries and Food. The Awaken Your Ibrico Sense campaign has been designed to reinforce the presence of Iberian Ham in the British market and consolidate its position as a gourmet product o
The U.S. Senate committee on Health, Education, Labor and Pensions (HELP) , which is led by Senator Bernie Sanders, has released the findings of an 18 -month investigation into the injury rates at Amazon warehouses, which the committee said reveals a deeply troubling picture of how one of the largest corporations in the world treats its workforce. HELP Accuses Amazon of Persistently Dangerous Warehouse Conditions The damning 160 -page report , titled The Injury-Productivity Trade-off: How Amazon
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Some Black Friday sales advertisements made by Australian businesses may have misled shoppers, the Australian Competition and Consumer Commission (ACCC) has found. The government regulator flagged concerning practices of businesses such as claiming sitewide sales (when not everything on the site was on sale), fine print or disclaimers that limit headline claims including member-only deals and misleading before-and-after pricing.
Paramount Retail is set to open more than 100 corporate-owned liquor stores during the next four years as part of a new growth strategy. The plan includes opening 75 Bottle Stop (formerly BoozeBud) locations and 25 Barrel & Batch stores. Bottle Stop will focus on convenience-driven offerings, while Barrel & Batch will feature a curated selection of premium wines, spirits, exclusive whiskies, bourbons, and craft beer.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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