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British retailer group Frasers will sign a deal to increase its stake in ASX-listed Accent Group, enabling further expansion nationwide. Frasers is set to raise its shareholding to 19.99 per cent from the 14.65 per cent it acquired from Brett Blundy in August , the Australian Financial Review reported. The new deal would allow the British giant to leverage Accents distribution network to establish a physical presence of Sports Direct in Australia.
Terracotta tiles are laid in various patterns across the floors and fitting room walls of this golf apparel shop in Carmel-by-the-Sea, designed by LA studio 22RE. The store in the Californian seaside town references the area's famed natural beauty and Spanish-style architecture. A raised green-carpeted area sits at the front of the Malbon golf boutique in Carmel "Drawing inspiration from the cypress and Douglas fir trees of the region, the design embraces the essence of Carmel's landscapes while
Chinas Pop Mart has wrapped up another stellar year, surpassing RMB13 billion in revenue for 2024 as the blind-box market continues to thrive. This marks an impressive 106.9 per cent year-on-year increase. Meanwhile, net profit soared to RMB3.4 billion, reflecting a staggering 185.9 per cent growth from the previous year. Explosive global growth and domestic performance Despite Chinas sluggish economy, the company posted 52 per cent growth in revenue, to RMB7.97 billion.
Primark chief executive Paul Marchant has resigned from his role will immediate effect following an investigation into alleged inappropriate behaviour towards a female colleague. The fashion retailers parent company Associated British Foods said an investigation was launched after a claim was brought forward against Marchant by an individual about his behaviour towards her in a social environment.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail industry conferences and conversations would make for good drinking games in the sense that they fixate on one to three buzzwords and repeat them as often as necessary. Omnichannel, unified commerce, metaverse and generative AI are just a few examples of these buzzwords that have been circulating in recent years. It is most useful to understand the shopper behaviours and attitudes that motivate the need to discuss said buzzwords in the first place.
Asda is considering moving some of its jobs overseas in the latest round of cuts from the supermarket. The retailer has entered into consultation with staff that could see 26 jobs made redundant across its customer service team and shifted overseas, The Telegraph reported. It is understood that staff in Asda’s social media department, who are responsible for responding to questions from shoppers online, will also be impacted.
H&M is integrating artificial intelligence (AI) into its marketing strategy by creating digital versions of real-life models. The AI-generated clones will then be used in select social media posts and campaigns, with permission from the models they duplicate. “We are curious to explore how to showcase our fashion in new creative ways and embrace the benefits of new technology while staying true to our commitment to personal style,” said Jorgen Andersson, chief creative officer,
H&M is integrating artificial intelligence (AI) into its marketing strategy by creating digital versions of real-life models. The AI-generated clones will then be used in select social media posts and campaigns, with permission from the models they duplicate. “We are curious to explore how to showcase our fashion in new creative ways and embrace the benefits of new technology while staying true to our commitment to personal style,” said Jorgen Andersson, chief creative officer,
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research reveals that geography may actually be a stronger influence on the brands we love and the traditions we follow than our age. And nowhere is this more apparent than in Britains iconic tea-time culture.
Gelatissimo has opened two more Sydney stores, taking its footprint to 50 stores across Australia. The new stores are at Castle Hill, and DFO Homebush [pictured], the latter serving freshly brewed coffee and cookies in addition to its gelato offering. Gelatissimo operates in 22 overseas locations including Singapore, Philippines, Saudi Arabia and Thailand and has just opened its fifth US outlet with a master franchisee, unveiling a store in Orange County, California.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Just in time for spring gardening, DIY retailer Ronseal has expanded its popular One Coat range to include theOne Coat Shed and Fence Protector, a dual-purpose outdoor paint. In line with the brand’s approach of delivering exactly what it says on the tin, the product is designed to give lasting colour for two years and […] If you want more in
Ella Bachs new In My Own Skin campaign celebrates skin longevity and diversity, staying true to its 70-year legacy of promoting individuality over fleeting beauty trends. At the heart of this campaign is a bold assertion that beauty comes in all forms. CEO Pippa Hallas discusses how the brands philosophy of personalised skincare continues to evolve, the benefits of local manufacturing and why artificial intelligence (AI) is a top area of focus for her in the year ahead.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The emergence of artificial intelligence in retail is revolutionizing the in-store experience, particularly across the UK. This technology, similarly used inslots sites not on gamstop, is allowing retailers to increasingly leverage AI technologies to augment operational efficiency and customer engagement, reshaping traditional shopping paradigms.
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Survey Shuffle to AI Shuffle: Medallia Wants to Reshape the CX Deck by Dom Nicastro (CMSWire) It starts with hiring right to begin with, Hyken said.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
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