Inside Retail

MARCH 30, 2025

British retailer group Frasers will sign a deal to increase its stake in ASX-listed Accent Group, enabling further expansion nationwide. Frasers is set to raise its shareholding to 19.99 per cent from the 14.65 per cent it acquired from Brett Blundy in August , the Australian Financial Review reported. The new deal would allow the British giant to leverage Accents distribution network to establish a physical presence of Sports Direct in Australia.

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Planning Accessories Fashion 262

Retail Wire

MARCH 30, 2025

Pollo Tropical reportedly has a buyer.

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Inside Retail

MARCH 30, 2025

Gelatissimo has opened two more Sydney stores, taking its footprint to 50 stores across Australia. The new stores are at Castle Hill, and DFO Homebush [pictured], the latter serving freshly brewed coffee and cookies in addition to its gelato offering. Gelatissimo operates in 22 overseas locations including Singapore, Philippines, Saudi Arabia and Thailand and has just opened its fifth US outlet with a master franchisee, unveiling a store in Orange County, California.

Location 279

Location Marketing ATS 279

Dezeen

MARCH 30, 2025

Terracotta tiles are laid in various patterns across the floors and fitting room walls of this golf apparel shop in Carmel-by-the-Sea, designed by LA studio 22RE. The store in the Californian seaside town references the area's famed natural beauty and Spanish-style architecture. A raised green-carpeted area sits at the front of the Malbon golf boutique in Carmel "Drawing inspiration from the cypress and Douglas fir trees of the region, the design embraces the essence of Carmel's landscapes while

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Boutique Outdoor Apparel Shopping 89

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Inside Retail

MARCH 30, 2025

Chinas Pop Mart has wrapped up another stellar year, surpassing RMB13 billion in revenue for 2024 as the blind-box market continues to thrive. This marks an impressive 106.9 per cent year-on-year increase. Meanwhile, net profit soared to RMB3.4 billion, reflecting a staggering 185.9 per cent growth from the previous year. Explosive global growth and domestic performance Despite Chinas sluggish economy, the company posted 52 per cent growth in revenue, to RMB7.97 billion.

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Net Profit Accounting Marketing Consumer 130

Retail Wire

MARCH 30, 2025

Norwegian Cruise Line is making history in a different way.

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Shipping 221

Retail Gazette

MARCH 30, 2025

Asda is considering moving some of its jobs overseas in the latest round of cuts from the supermarket. The retailer has entered into consultation with staff that could see 26 jobs made redundant across its customer service team and shifted overseas, The Telegraph reported. It is understood that staff in Asda’s social media department, who are responsible for responding to questions from shoppers online, will also be impacted.

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Supermarket 66

Inside Retail

MARCH 30, 2025

Ella Bachs new In My Own Skin campaign celebrates skin longevity and diversity, staying true to its 70-year legacy of promoting individuality over fleeting beauty trends. At the heart of this campaign is a bold assertion that beauty comes in all forms. CEO Pippa Hallas discusses how the brands philosophy of personalised skincare continues to evolve, the benefits of local manufacturing and why artificial intelligence (AI) is a top area of focus for her in the year ahead.

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Beauty and Health Promotions ATS Shopping 130

Retail Gazette

MARCH 30, 2025

Primark chief executive Paul Marchant has resigned from his role will immediate effect following an investigation into alleged inappropriate behaviour towards a female colleague. The fashion retailers parent company Associated British Foods said an investigation was launched after a claim was brought forward against Marchant by an individual about his behaviour towards her in a social environment.

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Finance Fashion Management ATS 59

Retail Times

MARCH 30, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Just in time for spring gardening, DIY retailer Ronseal has expanded its popular One Coat range to include theOne Coat Shed and Fence Protector, a dual-purpose outdoor paint. In line with the brand’s approach of delivering exactly what it says on the tin, the product is designed to give lasting colour for two years and […] If you want more in

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Outdoor 52

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Inside Retail

MARCH 30, 2025

Retail industry conferences and conversations would make for good drinking games in the sense that they fixate on one to three buzzwords and repeat them as often as necessary. Omnichannel, unified commerce, metaverse and generative AI are just a few examples of these buzzwords that have been circulating in recent years. It is most useful to understand the shopper behaviours and attitudes that motivate the need to discuss said buzzwords in the first place.

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Shopping Inventory Management Visual Merchandising Consumer 130

Retail Times

MARCH 30, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The emergence of artificial intelligence in retail is revolutionizing the in-store experience, particularly across the UK. This technology, similarly used inslots sites not on gamstop, is allowing retailers to increasingly leverage AI technologies to augment operational efficiency and customer engagement, reshaping traditional shopping paradigms.

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Shopping 59

Hyken

MARCH 30, 2025

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Survey Shuffle to AI Shuffle: Medallia Wants to Reshape the CX Deck by Dom Nicastro (CMSWire) It starts with hiring right to begin with, Hyken said.

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Customer Experience Consumer Promotions Returns 59

Retail Times

MARCH 30, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research reveals that geography may actually be a stronger influence on the brands we love and the traditions we follow than our age. And nowhere is this more apparent than in Britains iconic tea-time culture.

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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