Retail TouchPoints
AUGUST 24, 2022
Qurate Retail Group has appointed James Hathaway as interim CFO following the resignation of former financial chief Jeffrey A. Davis. The parent company of brands such as QVC , HSN and Zulily also has created a new Chief Transformation Officer role and promoted William Hunter, currently SVP of Business Transformation and Shared Services, to the post.
Retail Focus
AUGUST 24, 2022
Australian furniture brand King Living lands amongst homeware flagships; bringing their cool, contemporary and authenticity to Europe for the first time. Designed by Barber’s team on the ground in London; King Living came to Barber Design for their reputation and deep knowledge in the retail design sector. After several online meetings and being initiated into the brand virtually- due to the pandemic- Barber learned about the King Living brand and their unique family-led approach.
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Retail TouchPoints
AUGUST 24, 2022
Communications and task management solution provider Opterus has launched OPSEngine, a packaged set of APIs designed to provide retailers access to all of the OPSCENTER cloud solution’s features through a seamless integration into brands’ internal systems. OPSCENTER is a multi-modular solution created to help retailers manage and execute store tasks and communications.
Inside Retail
AUGUST 24, 2022
Multibrand food chain franchisor Retail Food Group (RFG) says tax-paid profit increased more than threefold to $5.3 million despite a challenging trading environment. . The company owns and operates Gloria Jean’s, Crust Gourmet Pizza, Donut King, Brumby’s Bakery, Cafe2U Michel’s Patisserie, Pizza Capers and The Coffee Guy. Earnings before income and taxes rose 4.6 per cent to $17.3 million while same-store sales grew 2.3 per cent compared to the previous year.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
AUGUST 24, 2022
As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line. However, that doesn’t mean it’s without its drawbacks.
Tokinomo
AUGUST 24, 2022
We’ve talked about the most pressing challenges grocers are facing at the moment in our latest expert round-up. One of those issues was the rising inflation which is cousins the cost of living to increase fast.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
AUGUST 24, 2022
Woolworths Group boosted its sales by 9.2 per cent to $60.85 billion last financial year, with e-commerce revenues up 39 per cent to $6.26 billion. . In its results announcement for the year to June released today, the grocery retailer reported EBIT of $2.69 billion, down 2.7 per cent year on year, and a net profit attributable to shareholders of $1.514 billion, up $10 million on year.
Retail TouchPoints
AUGUST 24, 2022
7-Eleven has launched the 7Collection site, giving the retailer’s customers and fans a place to purchase apparel, travel mugs, graphic T-shirts and a wide range of memorabilia. For its first seven days of operation, shoppers will receive an 11% discount by using the 7Collection11 code. The convenience store giant is kicking off the online shop with two product drops: The Cars of 7-Eleven Collection , including apparel, trucker hats, car decals and the iconic coffee-scented air freshener that deb
Inside Retail
AUGUST 24, 2022
Despite group net profit hitting $1.5 billion in FY22 , Woolworths conceded this week that the result landed below its aspirations for the year. . All of Woolworths’ brands stayed relatively flat, with Australian food sales up 4.5 per cent, New Zealand food up 6.6 per cent, and Big W down 3.3 per cent. The business’ Australian B2B arm, however, saw sales more than triple to $3.9 billion, far ahead of the $1.2 billion seen last year, due to the integration of PFD Foods into the Woolworths ecosyst
Cisco Retail
AUGUST 24, 2022
Security tools are only as good as the intelligence and expertise that feeds them. We’re very fortunate to have our security technologies powered by Cisco Talos , one of the largest and most trusted threat intelligence groups in the world. Talos is comprised of highly skilled researchers, analysts, and engineers who provide industry-leading visibility, actionable intelligence, and vulnerability research to protect both our customers and the internet at large.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
AUGUST 24, 2022
The speed with which New Zealanders and Australians have resumed international travel has caught trans-Tasman travel company Flight Centre Group by surprise. “We were confident the demand for travel would eventually come back post-Covid, but I don’t think anyone could have predicted the pace at which it has rebounded since borders have re-opened around the world,” said NZ MD David Coombes.
Cisco Retail
AUGUST 24, 2022
Overview. Cisco Software-Defined Access (SD-Access) is the evolution from traditional campus designs to networks that directly implement the intent of an organization. SD-Access is a software application running on Cisco DNA Center hardware that automates wired and wireless campus networks with LISP as the control plane and VXLAN for encapsulation. Fabric technology, an integral part of SD-Access, provides wired and wireless campus networks with programmable overlays and easy-to-deploy network v
Inside Retail
AUGUST 24, 2022
Earlier this year, we launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia ’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments. Each week, we will publish interviews with the inspiring people listed in the feature, where they reveal what motivates them, the work that they’re most proud of and the challenges that they’ve overcome.
Cisco Retail
AUGUST 24, 2022
Aravind Srikumar (Director, Product Management). Deepti Chandra (Sr. Manager, Product Management). Open networking Innovations are largely driven by an industry need to protect network platform investments, maximize supply chain diversification, reduce operating costs, and build a homogenous operational and management framework that can be consistently applied across platforms running standardized software.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
AUGUST 24, 2022
With Australians beginning to feel the one-two punch of rising food prices and disrupted supply chains, shopper behaviour is changing, with more customers opting for cheaper, homebrand products, according to CEO Steven Cain. The business unveiled its FY22 performance on Wednesday morning, and said sales and earnings remained flat on a year prior and net profit edged 4.3 per cent higher to $1.04 billion.
Cisco Retail
AUGUST 24, 2022
One thing that surprises many in IT is how much of a difference a GPU makes for VDI. Lakeside Software ’s white paper How GPUs Accelerate Work-From-Home Productivity has some interesting statistics. One key point is that in 2020, the percentage of time using graphical apps reached 65.5% for VDI users. This means that any worker type will benefit from GPU-accelerated VDI, not just users using applications like CAD/CAM.
Retail Focus
AUGUST 24, 2022
The commerce industry never stays still for too long. But in recent years, the rate of change has become more profound and significant than in times gone by. Ecommerce has become more widely available and accepted and, in the process, has given plenty of benefits to consumers. Most of this has to do with the level of information available online, and as a result of market competition.
Retail Wire
AUGUST 24, 2022
A growing number of restaurant operators are using artificial intelligence technology to answer phone calls at a time when many businesses are short-staffed. Sixty-five percent of restaurant operators say they don’t have enough employees to meet customer demand, according to a recent survey by the National Restaurant Association.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
AUGUST 24, 2022
7-Eleven may be known for its Slurpees and speedy service, but it’s also a business that has experimented with Instagrammable new store formats, fun new services and exclusive products. In fact, that’s the reason that it made Inside Retail Asia’s Coolest Retailers list this year. Founded in 1927 in Texas and owned by Japanese retail group Seven & I, 7-Eleven showed the world how convenience in shopping was done.
Retail Wire
AUGUST 24, 2022
The Chinese e-commerce company, Pinduoduo, is looking to repeat the success that Sein has enjoyed in the U.S. The cross-border platform plans to bring its combination of social and video-game elements to online shopping. “Shein and Pinduoduo do have a lot in common, since while PDD had great hacks for growing the demand side, what it really figured out was how to take advantage of the supply side,” Rui Ma, China tech analyst and host of the Tech Buzz China podcast, wrote on Twitter.
Inside Retail
AUGUST 24, 2022
Barely a day goes by now when the metaverse isn’t making headlines. From wild invention s including tactile gloves, to AR wristband sensors and cybershoes, the metaverse is a show-stopping attention grabber. For some, it’s a dazzling new world of seemingly limitless innovation and opportunity. For others, it’s a confusing and terrifying array of ambiguous concepts and remote, imagined realities.
Retail Wire
AUGUST 24, 2022
Nordstrom cuts its full-year financial forecast as the retailer looks to move excess inventory at a time of slowing demand. “Customer traffic and demand decelerated significantly beginning in late June, predominantly at Nordstrom Rack,” Nordstrom CEO Erik Nordstrom said. “We are adjusting our plans and taking action to navigate this dynamic in the short term, including aligning inventory and expenses to recent trends.”.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
AUGUST 24, 2022
Luxury fashion group Richemont has sold a controlling stake in loss-making online fashion retailer Yoox Net-a-Porter (YNAP), paving the way for a potential takeover by rival Farfetch in the future. Richemont says it sold a 47.5 per cent stake in the business to Farfetch and a 3.2 per cent stake to Middle East investment firm Symphony Global. The Swiss company bought 95 per cent of YNAP in 2018, and will retain 44.3 per cent – at least for now.
Retail Dive
AUGUST 24, 2022
In Q2, retailers touted “aggressive” actions to mitigate hurdles and prepare for the holidays. Will that be enough?
Hyken
AUGUST 24, 2022
Think of the brands or companies you enjoy doing business with the most. What is it that makes you want to come back? Here are a few possible reasons: . The product does what it is supposed to do. . They have great customer service. . They provide a great overall customer experience. . You like the employees. . The salesperson is knowledgeable and helpful. .
Retail Dive
AUGUST 24, 2022
Consumers say they are stressed about purchasing gifts due to inflation, and 56% want to buy during sales events like Labor Day and Black Friday.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Small Biz Trends
AUGUST 24, 2022
It has been announced that the global commerce leader eBay has entered into an agreement to acquire TCGplayer, a collectible card marketplace. eBay to Acquire TCG Player in Bid to Dominate Trading Card Seller Market. TCGplayer originated in hobby stores before growing into an expansive ecommerce platform that develops applications and inventory management tools, as well as hardware such as robotic sorting machines that have revolutionized the collectibles industry.
Retail Dive
AUGUST 24, 2022
The sporting goods retailer sounded a positive note on several issues challenging the rest of the industry, including inventory and labor.
Retail Wire
AUGUST 24, 2022
Median residential rent in the U.S. hit a record high of $1,879 a month in July, up 12.3 percent year-over-year, according to Realtor.com. Rents in the U.S. have gone up for 17 straight months. “Whether in a downtown area or suburb, staying put or making a change, renters are stuck between a rock and a hard place when it comes to affordability,” said Danielle Hale, Realtor.com’s chief economist.
Retail Dive
AUGUST 24, 2022
It's the first time the at-home fitness company has sold products outside of its own channels, and comes amid financial stumbles and inflationary pressure.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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