Retail TouchPoints
FEBRUARY 26, 2025
Ecommerce cybersecurity and fraud prevention are almost always handled by different teams, but that doesnt mean theyre completely independent activities. When customer data is exposed in a cyberattack, criminals can use it to commit fraud. Fraudsters can steal employee credentials to expose customer data. Both kinds of incidents affect the bottom line and both can impact the companys image with customers.
Inside Retail
FEBRUARY 26, 2025
Retailers have long been obsessed with expanding their product ranges product diversification and line extension have been critical for supermarkets to keep pace with online marketplaces like Amazon. However, Australias leading supermarkets are changing tack. Coles and Woolworths are both moving to reduce their product ranges in the name of simplification.
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Retail TouchPoints
FEBRUARY 26, 2025
Last summer, Walmart executives coined a term to describe retails new era: Adaptive Retail. Simply put, Adaptive Retail is any commerce experience that brings consumers what they want, wherever and whenever they want it. This next, more expansive version of omnichannel (as Walmart sees it) encompasses everything from hyper-personalized product recommendations, virtual shopping assistants and automated delivery to virtual try-on and in-platform buying (whether that platform be social media, telev
Inside Retail
FEBRUARY 26, 2025
City Chic Collective is hailing the success of its strategic plan for a turnaround in its trading performance, despite mixed results across different markets. The plus-sized fashion retailer’s net income totalled $3.3 million while as forewarned last month revenue dipped 3.7 per cent to $69.5 million. Sales in Australia and New Zealand rose by 2.8 per cent to $55.3 million, while sales in the Americas plunged 22.5 per cent to $14.2 million.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail TouchPoints
FEBRUARY 26, 2025
Sustainability has long since progressed from a nice to have to a must-have, backed by mandated requirements for the entire retail ecosystem. And while there are certainly costs associated with going green (though it turns out greenwashing is often more expensive), sustainability has the potential to boost sales, cut costs and increase efficiencies including the bonus benefit of reducing product returns.
Inside Retail
FEBRUARY 26, 2025
Japan’s Seven & I Holdings said on Thursday the retailer’s founding Ito family could not secure the financing required for a US$58 billion management buyout, and it would consider a rival offer from Canada’s Alimentation Couche-Tard. “There is no actionable proposal from Mr. Junro Ito and Ito-Kogyo for 7&I to consider at this time,” the company said in a statement. “7&I remains committed to exploring all opportunities to unlock value for shareholde
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
FEBRUARY 26, 2025
For 2025, Miniso is doubling down on three core priorities: globalisation with local adaptation, product innovation driven by IP design, and a steadfast commitment to affordability. Robin Liu, VP and chief marketing officer, shares with Inside Retail how the brand is navigating key challenges, tapping into consumer trends, and shaping the future of retail in Asia.
Retail TouchPoints
FEBRUARY 26, 2025
Millennial and Gen Z-focused fashion retailer Revolve Group has decided to turn its temporary holiday pop-up at The Grove inLos Angelesinto its first permanent location. Launched in 2003, Revolve Group connects a community of consumers and global fashion influencers with more than 1,000 emerging, established and owned brands. The company sells through two complementary segments: Revolve , which is focused on premium apparel, footwear, accessories and beauty products; and FWRD , which offers a cu
Inside Retail
FEBRUARY 26, 2025
Inside Retails Top 50 People in E-Commerce , presented by Australia Post, is an annual ranking of the most impressive and inspiring leaders in Australias online retail industry. Over the coming weeks, we will be profiling this year’s Top 10. Here, we speak with #2, Babyboo’s founder and director, Argylica Conditsis, about the challenge of staying relevant in the fashion industry for more than a decade, her proudest accomplishment in the last year and what it will take to grow online
Retail Gazette
FEBRUARY 26, 2025
Primark has confirmed it will complete the roll out of its click and collect service to all 186 stores across the UK by this summer. The option will go live in a further 18 stores today (26 February), which takes the number of Primark stores offering click and collect to 131, almost three-quarters of its estate across the UK. Customers can browse and order on the Primark website before picking up their items in store from two days later, at a time that suits them.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
FEBRUARY 26, 2025
Coles booked higher revenue in the first half, thanks with both supermarket and liquor sales increasing. The supermarket and liquor retail operator’s revenue grew 3.7 per cent to $23.04 billion, with supermarket turnover up 4.3 per cent to $20.63 billion and liquor sales up 0.8 per cent to $2 billion. “Sales growth was underpinned by the successful delivery of seasonal events including Christmas, Halloween and Black Friday, trade events including the SMEG and ‘Christmas Instant
Retail Focus
FEBRUARY 26, 2025
Research from inclusive payments platform, Ecommpay, has found that merchants place more value on the practical elements of a payment provision than on a personal recommendation or even cost. Over half (57%) of merchant respondents selected functionality as one of their top three criteria when choosing a payment provider. This was followed by 53% choosing reliability and 51% speed.
A1 Retail
FEBRUARY 26, 2025
Livingston Designer Outlet in Scotland is delighted to announce its 2025 charity partnership with the Scottish Society for the Prevention of Cruelty to Animals (SSPCA), Scotlands only all-animal rescue service. Each year, Livingston Designer Outlet partners with a new charity to give back and make positive change across the centre and amongst its local community.
Shopping Center
FEBRUARY 26, 2025
Monterey, Calif. Federal Realty Investment Trust has acquired Del Monte Shopping Center, a 674,000-square-foot retail development located in Monterey, for $123.5 million. Originally built in 1967 and renovated in… The post Federal Realty Acquires 674,000-Square-Foot Retail Development in Monterey, California for $123.5 Million appeared first on Shopping Center Business.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Times
FEBRUARY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In a category first, Tom Parker Creamery has launched Bedtime Milk, a functional whole milk drink infused with natural botanicals to promote relaxation and improve sleep quality. Suitable for everyone – from children over 36 months; older consumers looking to improve their sleep; to the health-conscious, seeking out products that support holistic h
Inside Retail
FEBRUARY 26, 2025
Amazon on Wednesday unveiled the first major overhaul of its Alexa voice assistant since its introduction more than a decade ago, embedding it with generative artificial intelligence. The effort carries significant weight at Amazon, which has plowed billions of dollars into Alexa since its launch in 2014 in the hope of putting the service into a range of devices and ultimately driving sales on its main e-commerce website. “Alexa knows almost every instrument in your life, your schedule, yo
A1 Retail
FEBRUARY 26, 2025
The Retail Technology Show (RTS) has partnered with Retail AI Council to bring the latest innovations in artificial intelligence (AI) to its 2025 show. According to RTS latest data, AI is now the top technology UK retail leaders believe will unlock and accelerate growth for their businesses in 2025. Polling over 2,000 senior UK retail professional, RTS study revealed Artificial Intelligence (AI) as the top innovation growth accelerator (51 percent), followed by Generative AI (Gen AI) for 44 perc
Wiser
FEBRUARY 26, 2025
Pricing Analysts operate in a fast-moving retail and e-commerce landscape and face unending pressure to make swift strategic decisions. Despite their best efforts, the constant cycle of monitoring, analyzing, and adjusting prices can feel like a never-ending uphill battle. The reality is, even the most dedicated analysts can struggle to keep up with the speed of change, leaving them wondering: is all this effort even enough?
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Gazette
FEBRUARY 26, 2025
Athleisure brand Tala is set to make its brick and mortar debut this year on London’s Carnaby Street. The brand, founded by former fitness influencer Grace Beverley in 2019, will open the doors to its first-ever store in the Spring. The double-fronted store at 3-4 Carnaby Street will span across 2,000 sq ft over two-floors and will include omnichannel and mobile checkout capabilities.
Retail Times
FEBRUARY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Noble Foods, the UKs leading egg producer, is the first in the sector to adopt bioacoustic technology for monitoring pollinators on itsPurely Organicfarms. This pioneering pilot project will deliver real-time insights into bee activity, enhancing farm biodiversity action plans and providing robust data to support the companys environmental commitments.
Retail TouchPoints
FEBRUARY 26, 2025
Beginning in August 2025, Target will offer its new Champion collection of activewear and sporting goods for kids and adults. The 500+ -piece collection includes apparel, accessories and bags and will be infused with on-trend colors, exclusive premium fabrics, unique washes, detailed trims and the unique Champion logo. Most items will be priced under $40.
Retail Focus
FEBRUARY 26, 2025
London-based menswear brand Wax London proudly presents its SS25 collection, Embrace the World. As the brand nears its 10th anniversary, Wax reflects on the spirit of adventure that ignited its journey and continues to drive its vision. Inspired by the vibrant melting pot of cultures in their London home, the SS25 collection pays tribute to the diverse influences, meaningful connections, and compelling stories that have shaped their path.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Times
FEBRUARY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Hilda Jackson, resident of Holbrook Hall care home in Derbyshire, celebrated her 105thbirthday with a vibrant rave, complete with glowsticks, a birthday cake and a mountain of party food and decorations courtesy of Aldi.
Inside Retail
FEBRUARY 26, 2025
Luxury fashion brand Camilla has named Rebecca Mansergh as its new CEO. She steps up after serving as acting CEO for the past year. Mansergh, who served as channels director for six years, was instrumental in developing the brand’s strategic direction and propelling it to international success. According to the brand, Mansergh’s appointment comes at a time of “significant momentum” for the company, which has had tremendous expansion in major international markets.
Retail Times
FEBRUARY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi, the UK’s cheapest supermarket, is well known for its popular middle aisle, but its far from just Specialbuys that are a hit with shoppers. With spring on the way, Aldis managing director of buying, Julie Ashfield, has revealed five secrets behind the success of its flowers section.
Retail Gazette
FEBRUARY 26, 2025
Sports Direct has rolled out a new benefit-based membership programme nationwide in what owner Frasers Group described as a crucial step in [our] ongoing digital elevation. The scheme, which was first trialled earlier this month, rewards members with personalised offers and exclusive benefits. Frasers said the programme offers shoppers more deals and greater value the more they shop and hopes to further strengthen the relationship with Sports Direct customers.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times
FEBRUARY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Gousto, a leading UK recipe kit provider, is delighted to announce its expansion into the Republic of Ireland with the launch ofgousto.ie, bringing Irish consumers unrivalled choice and convenience. Offering 150 fresh, high-quality, and portion controlled monthly recipes delivered direct to the door, Gousto provides an easier way to cook from scratch, wi
LS Retail
FEBRUARY 26, 2025
iStock/Andreyuu The tariffs are coming. The tariffs are coming. Run as fast as you can! Not sure that will do any good. According to President Donald Trump, the sweeping U.S. tariffs on imports from Canada and Mexico are set to begin next week will go forward when a monthlong delay expires, Trump said Monday [2/24/25], and they will begin on time, on schedule.
Retail Times
FEBRUARY 26, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Soft drinks brand Hip Pop has launched two of its naturally refreshing beverages front of store (FOS) in Sainsburys Local, now available as part of the Meal Deal. From today, consumers can purchase Hip Pops award-winning Tropical Peach drink from 290 stores and the Apple & Elderflower Kombucha from 343 stores across the UK.
A1 Retail
FEBRUARY 26, 2025
Lendlease has confirmed the openingofThe Coffee House by Signorellias the coffee operator within Stratford Cross recently completed Turing Building, reflecting its commitment to developing a diverse amenity mix for occupiers of the Grade A office space, and the surrounding community. The 229 sq ft coffee shop is Signorellis fourth location in Stratford, and second within Stratford Cross, highlighting the operators strong, local roots and success within East Londons leading hub for retail, cultur
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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