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Shopify’s global merchants achieved record sales of US$4.1 billion during Black Friday, a 22 per cent increase over last year’s period. The top selling countries were the US, the UK, and Canada, while the average cart price was US$110.71 globally, the data shows. The top product categories by orders included clothing, personal care, jewellery, shoes, and decor.
Black Friday spending across retail was up year on year, as John Lewis said air fryers and earphones help its small electricals sales soar 31%. According to Nationwide, the number of purchases was up 2% on Black Friday last year and 12% on 2021’s discounting event, making it the busiest shopping day on record. Over the course of the day, Nationwide members made 9.92 million transactions, the equivalent of more than 114 transactions every second.
Bunnings is the retailer 2500 Australians surveyed by KPMG believe offers the most excellent customer experience. KPMG surveyed more than 20,000 people globally and over 2500 in Australia asking which brands deliver the best customer experience. The Body Shop ranked second while Mecca landed third among the top 10 Australian non-grocery retailers, followed by Specsavers and Chemist Warehouse. “In the retail sector, the digitisation of customer journeys across channels has been a differenti
Asos has changed its criteria for directors to achieve their bonuses, scrapping diversity targets. The online fashion giant’s annual executive bonus will now mainly be based on hitting profit targets, along with improving its share prices and profit margins. It comes as other big companies have faced investor pressure to deprioritise ESG targets and refocus on profits.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
The Cyber Week sales event seems to have gone off without a hitch: with data from Adobe Analytics showing that Black Friday spending in the US was up 7.5 per cent on last year’s figures, hitting $14.9 billion. The pre-Christmas event, which has grown steadily in recent years, took on new importance in 2023 following a year of higher-than-average inflation and lower-than-average spending.
Revolution Beauty founder Adam Minto is said to be in talks to repay close to £3m to settle allegations that he breached his fiduciary duties to the cosmetics retailer. Minto’s co-founder, Tom Allsworth, is also in discussions with this business to amend the timetable for deferred payments owed to him for his stake in Medichem, a haircare and skincare manufacturer.
Australia’s competition watchdog said on Monday new competition laws are required in response to the rapid expansion of digital platforms such as Amazon, Apple, Google, Meta and Microsoft in the country. The Australian Competition and Consumer Commission (ACCC) in its latest report for the Digital Platform Services Inquiry raised concerns that expansion of these platforms has increased the risk of them engaging in harmful behaviour, such as invasive data collection and practices that lock
Australia’s competition watchdog said on Monday new competition laws are required in response to the rapid expansion of digital platforms such as Amazon, Apple, Google, Meta and Microsoft in the country. The Australian Competition and Consumer Commission (ACCC) in its latest report for the Digital Platform Services Inquiry raised concerns that expansion of these platforms has increased the risk of them engaging in harmful behaviour, such as invasive data collection and practices that lock
It’s no secret that good content alone isn’t enough. To truly connect with your customers and make an impact, leveraging social platforms is key. Social media is more than just posting content. You must take a strategic approach, ensuring every piece aligns with your brand identity and marketing goals. If you didn’t know yet, Retail Smart Guys offers top-notch social media content creation services for brands aiming for remarkable results from their media investment.
Japanese retailer Muji unveiled its largest flagship store in Southeast Asia, with the recent reopening of Muji Plaza Singapura in the heart of Singapore, following a transformative makeover. The 38,000 sqft space underwent a substantial expansion, more than doubling in size, and now boasts a diverse array of offerings across 15 departments, encompassing over 3,000 products.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Casino winnings increasingly appear in bank accounts, reducing the annoying wait times of three to five business days. UK-based online casinos offer quick withdrawals through various payment options, with some accepting them within a day or less.
The susta i nable fashion market is set to become bigger and better than ever in 2024. According to market insights and consulting company Maximize Market Research , the global sustainable apparel market is valued at US$6.89 billion in 2022 and is expected to grow to US$11.96 billion by 2029 at a compound annual growth rate of 8.2 per cent. This market comprises a number of sectors including resale fashion, clothing rental services, and retailers with a focus on environmentally friendly fabrics
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
In an ever-evolving and rapidly changing world of fashion, staying relevant and profitable by offering the most on-point fashion collections is one of the biggest challenges for the apparel industry. With constant pressure to stay ahead of the competition, continuously innovate and get seasonal releases on time, it can be difficult to ensure that all the moving parts come together to create the best possible products at the right price point for each target market.
Activewear brand CSB will open a pop-up store at Chapel Street in South Yarra, Melbourne from December 1 to December 3. This will be the company’s fourth pop-up location, following Gold Coast, Sydney, and Los Angeles. The pop-up will feature the second release of the CSB x Isabelle Mathers capsule, which comes with a neutral colour scheme and draws inspiration from dance and movement.
Holiday shoppers in the US are seeking out the best deals and strategically nabbing the deepest discounts ahead of Cyber Monday, according to data from retailer websites aggregated by third parties. Cyber Monday, the first Monday after the Thanksgiving holiday, is set to be the biggest US online shopping day of the year as merchants have stepped up online promotions.
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