Fri.Feb 04, 2022

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Why Retail Marketers Should Think of AI as a ‘Team Member Who Has Superpowers’

Retail TouchPoints

Today’s consumer exhibits little patience with retailers that don’t understand them on a deep, personal level. Data-driven AI is part of the remedy for this challenge, but even the best AI tools need support from human intuition to drive truly powerful marketing efforts, according to Amy Heidersbach, Chief Marketing Officer at Persado. Heidersbach spoke during Coresight Research ’s AI-Powered Language: A New Era of Enhanced Customer Engagement webinar. “ I actually think we’ve done ourselv

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Dyson debuts innovative technology at Victoria Square

Retail Focus

British technology company, Dyson , has selected Victoria Square in the heart of Belfast city centre, to launch the first experiential space for the region. Located on the Lower Ground Mall of the extensive four-level scheme, close to the central atrium, Dyson has created a specially designed 200 sq. ft cube. The in-mall space provides visitors with a curated and futuristic space to interact with innovative electrical household products from the world-famous bagless vacuum cleaners, air treatmen

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Kohl’s Rejects Acquisition Offers, Creates Plan to Protect Against Hostile Takeovers

Retail TouchPoints

Kohl’s Board of Directors has rejected the acquisition offers from Sycamore Partners and Acacia Research , stating that “the valuations indicated in the current expressions of interest which it has received do not adequately reflect the Company’s value in light of its future growth and cash flow generation.” Additionally, the retailer has adopted a “poison pill” shareholder rights plan to prevent hostile takeovers. it’s likely that the plan is an effort to keep the company whole despite pressure

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Transforming the POS into a retail experience through gamification

Retail Focus

Gaming is a megatrend; for good reason, it’s an attractive playground for brands to get in touch with younger target groups: The community is curious, networked and active and gaming is a rapidly growing market with 176 billion US dollars in revenue (newzoo 2021) and 2.7 trillion gamers worldwide (IBISWorld 2020). Credits: Louis Vuitton. Brands can take advantage of this trend by developing their own games or integrating gamification elements into their retail store concepts.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Why Retail Needs More Empathetic Leaders 

Retail TouchPoints

Empathy is in short supply these days, as more meetings and relationships take place online rather than in person. I think this is a problem and we really need more empathy from leaders in these difficult times. Generally, individuals who are more in touch with themselves emotionally are able to feel the pain, suffering and desires of others. Some people tend to be better at empathy than others — in Western culture particularly men tend to suppress their emotions, which means they must work hard

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Just scratching the surface

Retail Focus

If there is one thing that almost all retailers have in common, it is surfaces. No matter what sort of environment you are working in, you will almost certainly have some sort of surface space at your disposal. However, these spaces can often be underutilised by retailers as they focus their attention elsewhere in the store or shop. Walls are left painted white, countertops blank and floors are scuffed and dirty, but with a few simple, often cost-effective changes to these surfaces, you can comp

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RIANNA + NINA first international flagship store opens in Paris

Retail Focus

RIANNA + NINA has opened its doors in Paris. The international flagship offers visitors the opportunity to experience never-before-seen one of kind styles made from rare high-end vintage fabrics, an exclusive selection from the label’s Archive Collection, and so much more. Located at 34 Rue de Montpensier at the Palais Royal, RIANNA + NINA Paris is a stunning entry point to the label’s ever-growing world.

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Facebook reports quarterly loss of users for first time

Retail Wire

It could be that Meta wanted to get all the bad news over with at once — it came in waves during the company’s earnings call this week. For the first time, the company said Facebook lost users — about one million daily active users last quarter. Additionally, the Reality Labs division of Meta that is spearheading the hugely-hyped Metaverse initiative lost $10 billion during the quarter, and the company warned that Apple’s App Tracking Transparency feature could knock about 10 percent off t

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Nike sues StockX over NFT shoes

Retail Dive

The athletic brand accused the resale marketplace of "minting" digital shoes bearing its trademarks at inflated prices without authorization.

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Record high food costs strain poorest nations

Retail Wire

The United Nations Food and Agriculture Organization released its global index yesterday and the data supported what has been apparent to consumers worldwide from what they’ve encountered at the shelf — food prices have shot up to their highest level in over ten years. In particular, the price of food oils hit a peak unmatched in the index, first introduced in 1990.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Securing Python Code with Cython

Cisco Retail

Because of the nature of Python (interpreted language), securing the source code is a challenging task. In order to execute the source code, it must be available in some form. Throughout this article, I’ll detail the compiling modules with Cython method/solution to the challenge of protecting a Python-based codebase. Cython is a static compiler for Python and Cython programming languages, it simplifies the job of writing Python C extensions.

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Family Dollar fined in Mass. for meal break violations

Retail Wire

The Massachusetts Attorney General’s office has fined the chain, owned by Dollar Tree, $1.5 million for over 3,900 violations of the state’s breaks and time off regulations, which are designed to safeguard an employee’s right to a break of at least 30 minutes for every six hours worked. The AG determined through investigations that the chain routinely cut payroll hours at stores, thereby imposing pressure on employees to forgo breaks to keep up with the workload.

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Aldi provides latest evidence that vegan market is soaring

Talking Retail

More evidence for the sharp rate of growth in plant-based foods came from Aldi this week, as it announced a 500% increase in sales during January. The rise, attributed to customers deciding to go vegan for the month as a New Year resolution, came as Aldi decided to expand its vegan range by 50%. The. This story continues at Aldi provides latest evidence that vegan market is soaring.

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New app empowers c-stores, mom & pops with online ordering

Retail Wire

When the pandemic hit, Adit Gupta, one of the founders of Philadelphia-based Lula, tried to help his parents, who owned a c-store in New Jersey, get their thousands of items online so they could keep business going at a time when shoppers were afraid to enter stores, but the task was more than he could manage. Mr. Gupta and co-founder Tom Falzani started Lula later in 2020 on the premise of helping c-stores, small grocery stores and other indie businesses list their items and connect with delive

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Cisco SD-WAN Expands Microsoft 365 Integration with Informed Network Routing for Microsoft Teams and SharePoint

Cisco Retail

Contributing author Piyush Raj, Product Manager Cisco SD-WAN. The world of SaaS is exploding as hybrid work is becoming a new normal. As per Gartner (1) , end-user spending on public cloud services is expected to be close to $400B in 2021, out of which the largest chunk of over 35% is being spent on SaaS. Enterprises are getting accustomed to using a number of SaaS applications as they embrace the “as a service” consumption model which brings them ease of use and accessibility to applications fr

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Bottled cocktails took off in 2021, at beer’s loss

Retail Wire

According to the Distilled Spirits Council of the U.S., the premixed cocktails category experienced a 43+ percent spike in sales last year to reach $1.6 billion, no doubt spurred by pandemic-era eat-at-home behavior. The trend is stealing away marketshare from beer, a category that’s been on the decline for years. The trend of course has not gone unnoticed in the alcohol industry.

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Target introduces 40 new beauty brands to its lineup

Retail Dive

Half of the brands are from Black-owned or founded companies, and most products meet the retailer's clean standards for ingredient transparency.

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‘Dark stores’ are a ‘gateway’ to next wave of e-commerce fulfillment facilities

Retail Wire

Forbes contributor Bryan Pearson believes the use of “dark stores” — abandoned retail locations opportunistically repurposed for localized e-commerce fulfillment — are a transitional phenomenon. Not all operators can take the leap that Walmart and Amazon have taken to build customized DCs, but already such chains as Kroger, Wendy’s and Giant Foods are looking beyond dark stores to find “delivery-focused alternates to traditional stores.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Unboxing the Love and Brand Awareness?

Medallion Retail

Gift giving and the unboxing experience have always provided an ample platform for brands to make an impression. But it could also be an opportunity to gain a new customer. Medallion Retail explores optimizing the gift-giving experience, keeping it from the heart and making them want for more. The post Unboxing the Love and Brand Awareness? appeared first on Medallion Retail.

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Some European cities are saying enough with the ‘dark stores’

Retail Wire

Rotterdam has joined Amsterdam in putting a freeze on the proliferation of “dark stores” in the city. Residents apparently have had it with the incursion of small e-commerce distribution centers in their neighborhoods. “Everybody knows them by now: darkened windows, disruption to the flow of traffic in shopping streets, noise from loading, reckless bike delivery people and nuisance from the waiting drivers,” said Rotterdam city council woman Roos Vermeij. “ThereR

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Digital Perspectives from NRF

Miller Zell

“It was the best of times, it was the worst of times…”. This famous opening line ran through my head while I walked the sparse but active halls at the National Retail Federation Conference (NRF) in the Javits Center in New York.

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Ethical Valentine’s Day Gift Guide for Her – Under $50

Thrifts and Tangles

Valentine’s Day is right around the corner. So I thought it would be fun to share some super cute gift ideas to give to your partner, bff, mom, sister, co-worker, etc. The best part is all of these gifts are ethical and give back to people and/or the planet. Alright, here is an ethical Valentine’s […]. The post Ethical Valentine’s Day Gift Guide for Her – Under $50 appeared first on Thrifts and Tangles.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Many customers see local stores as a greener option, says survey

Talking Retail

More than a third of consumers believe that shopping at local convenience stores is better for the environment than shopping at larger and more distant supermarkets, claims a new survey. The report, from data and digital company TWC, found more than 40% said that where they shopped was influenced by concerns about the environment and. This story continues at Many customers see local stores as a greener option, says survey.

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Costco names new president and COO

Retail Dive

Ron Vachris, who previously served as the chief operating officer for merchandising, is also taking a position on the club retailer's board of directors.

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McVitie’s adds sweet and savoury flavour to Club biscuit range

Talking Retail

McVitie’s is adding a new flavour to its Club biscuit range for the first time in 10 years. Club Salted Caramel will join the existing mint and orange variants. It started to become available at the end of January and is being rolled out more widely across wholesale and convenience over the next three months. This story continues at McVitie’s adds sweet and savoury flavour to Club biscuit range.

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Walmart Testing New Experiential Concept: PHOTOS

VMS

Walmart is testing a new experiential concept at a store near its Bentonville, AR headquarters. The retailer is calling it “Time Well Spent,” which focuses on making Walmart a destination where customers want to spend their time, the retailer said in an announcement on its website. Key elements of the design include activated corners, enhanced shop-in-shops, more space for customers to explore and a stronger emphasis on digital touchpoints such as QR codes and screen-enabled displays.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Kohl's slams takeover bids as inadequate, adopts 'poison pill'

Retail Dive

Any deal was already seen by analysts as uncertain, and the chances of a financial firm acquiring the department store are now even less likely.

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Exports to Play a Big Role in India's Economy

LS Retail

©iStock/Jirardoj Praditcharoenkul Abhijit Kamra, director, Global Trade, Amazon India, and Dr Avik Sarkar professor, Indian School of Business (ISB), firmly believes that India has all the right ingredients to emerge as a strong export’s hub, ushering in the fourth industrial revolution. In the 21st century, the power of the internet, combined with rapid digitization levels and use of machine learning and artificial intelligence can lead the nationals and citizens of India to the vision of Expor

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Further growth for Mattress Online

A1 Retail

Mattress Online, a UK independent mattress retailer, has strengthened its team with six new hires as home working continues to drive retail trends. During the pandemic, Rotherham-based Mattress Online saw turnover leap to £37.5m fuelled by stay-at-home spending on DIY and homeware. The trend is expected to continue in 2022 and Mattress Online has expanded its 64-strong team to 70, adding brand new roles in merchandise and forecast planning, product management, graphic design and content administ

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Sainsbury’s relaunches eighth store showcasing Neighbourhood Hub format

Retail Times

Sainsbury’s has today relaunched its newly enhanced Shepperton High Streel Local following a major investment to extend and upgrade the store, converting it to the retailer’s innovative Neighbourhood Hub format.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio