Inside Retail
SEPTEMBER 8, 2024
Premier Retail, a division of Premier Investments, expects to report global retail sales of $1.6 billion in the last fiscal year ended July 27. The forecasted retail sales represent a slight decline from $1.64 billion in FY23. The company estimated earnings before interest and taxes of $341 million, down from $356.5 million in the prior fiscal year.
Retail Wire
SEPTEMBER 8, 2024
The evolution of AI has reached a new level with Meta's Llama 3.1, along with Microsoft's Orca 2, when it comes to Large Language Models (LLMs).
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Inside Retail
SEPTEMBER 8, 2024
Australian pizza chain Domino’s Pizza Enterprises said on Monday that it has been served a shareholder class action, which includes an allegation that it engaged in misleading or deceptive conduct around its expected performance in Japan. The company’s shares fell 2.5 per cent to A$29.18 to hit their lowest since late August. The proceeding has been filed by Australian legal consultancy company Echo Law on behalf of Domino’s shareholders who scooped an interest in the firm by e
Retail Wire
SEPTEMBER 8, 2024
Apple will be hosting their newest event tomorrow on their Apple website at 10 a.m. PT. Although the main location will be on the company campus at the Steve Jobs Theater, the website is streaming the presentation.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Inside Retail
SEPTEMBER 8, 2024
The recent appointment of British fashion designer Clare Waight Keller as Uniqlo’s creative director has sent ripples through the fashion industry, igniting discussions about the future direction of the Japanese retail giant. Keller’s appointment comes on the heels of her successful collaboration with the company, which has spanned over a year and involved her designing for Uniqlo’s sub-brand, Uniqlo: C.
Retail Wire
SEPTEMBER 8, 2024
China is now facing deflation and combined economic challenges due to a myriad of factors.
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Retail Wire
SEPTEMBER 8, 2024
A combination of news regarding Elon Musk, xAI, and electric vehicles culminated over the weekend.
Inside Retail
SEPTEMBER 8, 2024
Stationery retailer Smiggle’s managing director John Cheston was allegedly found to have engaged in serious misconduct, leading to the immediate termination of his employment. “The Just Group board considers that Mr John Cheston has engaged in serious misconduct and a serious breach of his employment terms and on that basis his employment has been terminated today,” said The Just Group, a wholly-owned subsidiary of Premier Investments, in a statement.
Retail Wire
SEPTEMBER 8, 2024
In a new post on their official website, Boeing [NYSE: BA] has announced a landmark tentative agreement with IAM Districts 751 and W24, representing over 33,000 employees.
Inside Retail
SEPTEMBER 8, 2024
Travel and lifestyle brand Tumi, known for its luggage and bags, is expanding into fragrance with the launch of Experience Collector, the brand’s first-ever women’s perfume collection. The collection is available in four scents inspired by cities around the world: New York, Kyoto, Tomasina, and Florence. Tumi says Signature is inspired by the vibrancy and energy unique to New York City, featuring notes of bergamot, mandarin, apple blossom, pomegranate, and more.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Gazette
SEPTEMBER 8, 2024
The Body Shop has been rescued from administration, in a deal that will keep 133 stores open. The former boss of Molton Brown has been named chief executive at the ethical beauty retailer which has been acquired by a consortium led by the British cosmetics tycoon Mike Jatania. The move is expected to save over 1,000 jobs, with Jatania’s investment company Aurea understood to have no immediate plans to close any more stores.
Inside Retail
SEPTEMBER 8, 2024
With many Australian consumers continuing to moderate their discretionary spending due to the ongoing cost-of-living crisis, overseas markets could offer a lifeline to struggling local retailers. Consumer spending in Asia is surging, driven by an expanding middle class, and one expert is urging Australian retailers to tap into this potential revenue stream.
Retail Gazette
SEPTEMBER 8, 2024
Aldi has unveiled its largest ever package of annual investment to accelerate its expansion across Britain. The discount grocer said its focus on lowering prices and opening stores would bring “high-quality, affordable groceries to millions more British families”, while creating thousands of jobs and more opportunities for British suppliers.
Hyken
SEPTEMBER 8, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Nine Areas of Focus for Improved Customer Service Training by Rolling Stone Culture Council (Rolling Stone) Because they have direct interactions with customers on a daily basis, a company’s customer service team plays a large role in that organization’s success.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Gazette
SEPTEMBER 8, 2024
Tesco is launching a new ecommerce initiative to compete with Ocado, aimed at helping international supermarket chains develop their online operations. The venture, called Transcend Retail Solutions, is led by the supermarket giant’s strategy director Oliver Vogt and offers both software and hardware to enable global grocers to fulfil online orders directly from their stores, The Sunday Times reports.
Cross Cap
SEPTEMBER 8, 2024
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Retail Gazette
SEPTEMBER 8, 2024
Asda has introduced one of the nation’s biggest workplace savings initiatives, aimed at benefiting its 150,000 employees. In collaboration with financial services provider Wagestream, the UK’s third-largest supermarket is offering staff a savings account with a 4.7% annual equivalent rate (AER), which is safeguarded by the Financial Services Compensation Scheme.
Cross Cap
SEPTEMBER 8, 2024
Diving into why businesses need a marketing calendar as part of their marketing strategy.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Gazette
SEPTEMBER 8, 2024
French Connection is set to launch on Very this AW24 season as it continues its expansion across the UK. The new partnership will bring the fashion retailer’s AW24 womenswear collection to Very’s online platform. The wholesale collaboration will also expand to include menswear, starting with the SS25 collection next year, Drapers reported. Very, which recently appointed former Asos and Matches CEO Nick Beighton as a non-executive director, joins French Connection’s roster of UK-based stock
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