Inside Retail
MAY 31, 2023
It’s challenging for bricks-and-mortar retailers to stand out from the crowd. The key to driving customers in-store (and getting them to keep coming back) is differentiation. Using a differentiation strategy allows retailers to create a unique in-store shopping experience – that can’t be replicated online, and will set you apart from the competition.
Tokinomo
MAY 31, 2023
Have you ever wondered why customers choose to buy certain products? What motivates their decision-making process? The answer lies in understanding the drivers behind rational and emotional purchases. In today's market, customers are influenced by a combination of logical reasoning and emotional triggers. This article explores the factors that drive customers to make rational or emotional purchases and the implications for businesses.
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Inside Retail
MAY 31, 2023
Jewellery retailer Michael Hill International says trading has been “challenging” as consumer sentiment has softened due to prevailing economic conditions. For the 20 weeks to May 21, sales fell 3.5 per cent overall with the Australian business recording a double-digit decline in the first four months of the second half. Meanwhile, significant weather events and a recent “resurgence” in security incidents and related costs impacted New Zealand sales.
Retail TouchPoints
MAY 31, 2023
Expectations are never-ending in the retail industry. They’re also ever-changing — even more so in light of recent events. People have different mindsets when entering a brick-and-mortar store. Some people are certainly cautious about in-person interactions, so they’re often in the store for a specific reason. Others might have just stopped in out of happenstance, doing a little window shopping for the day.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Inside Retail
MAY 31, 2023
Vicinity Centres has sold a 50 per cent stake in Broadmeadows Central shopping centre to Melbourne-based Nikos Property Group for $134.5 million. The shopping centre is located 19 km north-west of Melbourne CBD and is anchored by Kmart and has three supermarkets – Aldi, Coles and Woolworths – along with Hoyts Cinemas and more than 115 specialty stores.
Retail TouchPoints
MAY 31, 2023
As a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced entrepreneur with multiple exits. The key is to remember that when properly wielded, negative reviews can also provide valuable feedback that can help improve your business.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
MAY 31, 2023
At Home has named Jeff Evans as President and Chief Merchandising Officer, effective June 19. Evans will leverage 32 years of industry experience including ecommerce, brand building, product development, sourcing and identifying business opportunities, to help the home décor retailer advance its business. Evans has held senior leadership positions at Walmart for 15 years, most recently as EVP of Entertainment, Toys and Seasonal at Walmart U.S.
Retail Focus
MAY 31, 2023
Longmartin Properties Ltd, a joint venture between Shaftesbury Capital and the Mercers’ Company, has announced that Odd Muse, the independent ‘investment fashion’ label, has returned to The Yards , Covent Garden for its second pop-up, following its highly successful debut bricks-and-mortar experience at the destination last month. Located at 4 Slingsby Place and running until mid-July, Odd Muse’s 3,000 sq ft space showcases several of the brand’s womenswear lines such as the sleeveless styles
Retail Wire
MAY 31, 2023
OpenAI CEO Sam Altman is among over 350 technology industry executives and researchers who have signed a one-sentence statement released by the nonprofit Center for AI Safety. “Mitigating the risk of extinction from AI should be a global priority alongside other societal-scale risks such as pandemics and nuclear war,” the statement reads.
Inside Retail
MAY 31, 2023
The Indian government is in the final stages of a comprehensive policy overhaul to revamp its retail trade, bringing fresh hope to the industry. The long-awaited nationwide retail policy aims to facilitate smoother business operations by providing easier access to finance and infrastructure. A top government authority has stated that once the policy rollout is complete, it will establish a globally competitive and sustainable ecosystem in which the retail trade can flourish.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Wire
MAY 31, 2023
Retailers estimate that 37 percent of losses from shrink come from retail theft, 28.5 percent come from their workers and 27.5 percent come from administrative or cashier error, damage or vendor fraud. The reality is that getting at exact figures is difficult as most retailers don’t know how missing items went missing.
Inside Retail
MAY 31, 2023
Back in April, Madly Gems, a Singapore-based bespoke jewellery brand, celebrated the first anniversary of its Ann Siang Road flagship store. Hosted by founder Maddy Barber, the party gathered around 130 of the brand’s top clients to celebrate the milestone. Since its inception in 2014, the brand differentiated itself from the diamond-centric fine jewellery industry with its focus on coloured gemstones and bespoke pieces that are handcrafted in 18-karat gold.
Retail Dive
MAY 31, 2023
Global e-commerce sales now exceed those of specialty retail which, in 2022, was 20% of the overall industry.
Inside Retail
MAY 31, 2023
American luxury fashion brand Coach has launched Coach Airways, a new store with an air travel motif at Freeport A’Famosa Outlet in Malacca, Malaysia. The store, which is housed within a retired Boeing 747 – aims to transport customers back in time to the allure of 1950s aviation through its design, which incorporates Coach’s vintage iconography, aeroplane seats and a cockpit.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Retail Dive
MAY 31, 2023
Nearly a dozen people have changed roles in the retailer’s executive ranks in recent months.
Inside Retail
MAY 31, 2023
Six-and-a-half years after Amazon opened the first employee-only Amazon Go store in Seattle, the company has brought its Just Walk Out technology to the Southern Hemisphere. Over the past year, the retail giant has been working with the AFL and Delaware North, a global hospitality company, to install two checkout-free venues at Marvel Stadium in Melbourne.
Retail Dive
MAY 31, 2023
The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches.
Retail Wire
MAY 31, 2023
Qurate, which acquired Zulily in 2015 for $2.4 billion, has sold the retailer to Regent, a private equity firm. Zulily reported a $43 million operating loss in the first quarter as revenue fell 17 percent to $192 million.
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Retail Dive
MAY 31, 2023
More efficient ways to produce and edit assets and ensure responses are relevant to consumers were a focus of this year’s Google Marketing Live.
Retail Wire
MAY 31, 2023
Adidas has resumed moving Yeezy brand sneakers as it attempts to sell off more than $1 billion in merchandise connected to Ye, formerly known as Kanye West. The athleticwear manufacturer cut ties with Ye after he made a series of public antisemitic comments.
Retail Dive
MAY 31, 2023
The retailer has lowered its prices just in time to possibly attract former Tuesday Morning and Bed Bath & Beyond customers.
Retail Wire
MAY 31, 2023
Erik Carnell, a transgender designer whose products were pulled from some Target stores after conservatives falsely claimed they were targeted at children, says the retailer is engaging in “rainbow capitalism” where it seeks to profit from Pride month but isn’t ready to stand up for the LGBTQ community.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
Retail Times
MAY 31, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Data crunched by online pharmacy delivery partner Gophr, paints a concerning picture for the pharmacy sector in England. Gophr’s ‘Prescription For Pressure’ initiative, reveals a challenging time for the industry and is supported by separate analysis by the BBC showing that the number of pharmacies in England is at its lowest since 2010.
Retail Wire
MAY 31, 2023
What will those calling for a boycott of Target over Pride merchandise do when they realize that Walmart sells products with a similar theme and has LBGTQ+ policies in place that are nearly identical to its main competitor? Target and Walmart have received a 100 percent score on The Human Rights Campaign’s Corporate Equality Index.
Retail Times
MAY 31, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Robots are heading to Wakefield from today as a partnership between Starship Technologies, Co-op and Wakefield Council brings the benefits of autonomous grocery deliveries to local residents. The service will initially be available to 13,000 residents across 6,500+ households, with orders made through the Starship food delivery app, which is available fo
Retail Wire
MAY 31, 2023
Margin protection is the name of the game and several large corporations have said they will increase prices as a hedge against potential cost increases going forward. Companies have taken this action even as many costs have come down.
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Retail Dive
MAY 31, 2023
The retailer wants to “get costs down more as fast as we possibly can” in food and consumables, CEO Doug McMillon told analysts.
Retail Wire
MAY 31, 2023
More than 1,800 Amazon employees, including about 870 in Seattle, plan to walk off the job today to protest the company’s progress on climate issues and its three-day back-to-office mandate. “We respect our employees’ rights to express their opinions,” Amazon said in a statement.
Retail Times
MAY 31, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl has announced it is joining the Scotland Loves Local Gift Card scheme this month, meaning Scots can now look forward to even more choice when using their gift cards. From Kirkwall to Kelso, Lidl’s 111 Scottish stores are now accepting the regional Scotland Loves Local Gift Card.
Retail Dive
MAY 31, 2023
Over the last four quarters, the amount raised and the number of deals have fallen significantly compared to the prior year, according to PitchBook.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
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