Tue.Mar 28, 2023

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Dollar General Ramps up Media Network to Reach Meta Platforms and Rural Customers

Retail TouchPoints

Dollar General is rapidly expanding its DG Media Network (DGMN) through partnerships with Meta and LiveRamp. The Meta partnership will enable DGMN’s brand partners to reach Dollar General’s more than 90 million unique customer profiles across the Meta ecosystem. LiveRamp helped run a campaign aimed at giving brands the insight needed to better collaborate with DGMN to reach rural customers.

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La Prairie opens Australian-first airport beauty lounge

Inside Retail

Luxury skincare brand La Prairie has partnered with Heinemann Tax & Duty Free to launch a luxury beauty lounge at Sydney International airport. The lounge offers a customised luxury spa service with a skincare consultation for travellers. The store has a welcome lounge and two private treatment rooms where customers can choose from a range of treatment options to suit their needs.

ATS 264
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Alibaba Restructures into 6 Distinct Businesses to Drive Agility and Shareholder Value

Retail TouchPoints

Alibaba Group is undergoing the most significant restructure in its 24-year history with plans to split the company into six groups, each of which will have its own leadership team and financial structure. The move is designed to “unlock shareholder value and foster market competitiveness,” according to the company , which has seen the price of its U.S.

Wholesale 289
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Next buys Cath Kidston out of administration

Inside Retail

British clothing brand Next has acquired the website and intellectual property of home furnishings label Cath Kidston for £8.5 million (A$15.65 million) after the retailer fell into administration. Cath Kidston is a home furnishing retail company that sells vintage-themed goods, homewares, gifts and handicraft items that incorporate British lifestyle themes.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

For many years, permissive returns policies have been the norm in ecommerce. Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion.

Returns 278
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Swaine Unveils Largest Store on New Bond Street, Showcasing Rich History and Craftsmanship

Retail Focus

Swaine , a luxury goods brand that has been a fixture of London’s high-end retail landscape since 1750, has opened its largest store yet on New Bond Street, the centrepiece of its most radical rebrand in 273 years. The new flagship store spans 7,000 square feet, with a ground floor and mezzanine level, showcasing Swaine’s range of men’s and women’s leather goods and luggage, along with Herbert Johnson hats and Brigg umbrellas.

Boutique 211

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Un-learn to Re-learn. How the current retail environment is reconditioning consumer’s behaviours.

Retail Focus

Two or three decades ago, a recession hit Europe, the North American countries, and then descended into the Middle East and Asia. Then, not so long ago, the COVID-19 pandemic brought significant changes to the way people shop, and those changes are expected to continue even as the pandemic fades away. One of the most important shifts is the increased use of e-commerce and online shopping.

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The Body Shop Adds Makeup to its Refill Arsenal in Battle Against Plastic Waste

Retail TouchPoints

The Body Shop has gone beyond hair care, shower gels and hand soaps to include makeup in its product refill program, which prevented more than half a million plastic bottles from entering the environment in 2022 alone. Peptalk Lipstick, which now comes in a refillable case made from 100% recycled aluminum, is enriched with Community Fair Trade shea butter and is available in 20 shades.

Shopping 275
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Walmart winds down Roblox play as metaverse lands in privacy crosshairs

Retail Dive

The retailer claims the decision was planned, while watchdog groups have ramped up pressure on such efforts over concerns they serve as stealth marketing to kids.

Planning 131
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As Legislators Mull its Fate, TikTok Doubles Down on Creator Partnerships

Retail TouchPoints

TikTok ’s future in the U.S. remains uncertain following last week’s Congressional grilling of CEO Shou Chew. Nevertheless, the social media platform is going on the offensive to enhance its appeal to its top assets — and in some cases its strongest advocates — creators. The company has rolled out a new solution to pair brands and creators for the development of “Branded Effects,” following on its new partnership with Sephora for a beauty creator incubator program.

ATS 274
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Sustainable products took more market share last year: report

Retail Dive

Despite high inflation and a price premium, shoppers continued to buy products marketed as sustainable, according to a report from Circana and the New York University Stern Center for Sustainable Business.

Marketing 130
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How to get better at saying ‘no’ at work and why it matters

Inside Retail

When it comes to the ingredients for career success, people are often encouraged to think that they should say ‘yes’ to every opportunity or piece of work that comes their way. Always saying ‘yes’ may make those around you happy and meet their needs; however, it’s unlikely to meet your needs. Instead, you can find yourself agreeing to things you don’t want to do, being overworked and under-appreciated, and in time, feeling resentful.

ATS 130
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Uber Eats ghosts thousands of virtual kitchens

Retail Wire

Uber Eats is removing thousands of ghost kitchens with duplicate menus from its app in an effort to make the experience more pleasurable for its users. The company has also unveiled new standards for ghost kitchen operators to follow. “Communicating — and beginning to enforce — these new quality standards for Virtual Restaurants on Uber Eats is an important step for our program, designed to benefit both consumers and merchants,” said John Mullenholz, Uber’s virtual restaurant head.

Consumer 130
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“We play the long game”: How Starbucks aims to reach 9,000 stores in China

Inside Retail

Since launching in China over 20 years ago, Starbucks has built up a network of more than 6,000 stores. Now, it’s looking to reach 9,000 locations by 2025 through its focus on innovation, customer-centricity and agility. The coffee chain recently launched Starbucks Curbside, enabling customers to place their orders online and pick them up without having to get out of their cars.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Union says Apple fired employees over organizing activity

Retail Wire

The Communications Workers of America has filed charges with the National Labor Relations Board alleging that Apple fired five workers for their organizing activity at a store in Kansas City, MO. Workers at the store said they began unionizing in an attempt to get part-timers the same benefits as full-timers. Apple did not comment.

ATS 130
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US firm Bluestar Alliance snaps up Scotch & Soda

Inside Retail

Scotch & Soda has been acquired by New York-based brand management firm Bluestar Alliance after filing for bankruptcy for its Dutch operations last week. The value of the deal has not yet been disclosed, but the closing of the transaction is expected to take place within weeks. Despite recording €342.5 million (US$369.42 million) in revenue last year, the fashion brand was unable to keep its operations afloat due to “severe cash flow issues” caused by the pandemic, along with the impact of

Fashion 130
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Chipotle settles case and denies it closed store to bust union

Retail Wire

Chipotle Mexican Grill will pay a total $240,000 in back pay to former workers who allege the chain closed their restaurant and fired them because of union organizing activity. The union claims the settlement shows Chipotle’s true intentions. Chipotle disputes that assertion. “We settled this case not because we did anything wrong, but because the time, energy and cost to litigate would have far outweighed the settlement agreement,” the chain said in a statement.

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Why electronics retailers are tackling e-waste with refurbished goods

Inside Retail

As the retail industry grapples with the growing sustainability movement, the vast majority of its focus has been on plastics, textiles and carbon emissions. One segment of the industry that has gotten comparatively little scrutiny, however, is the burgeoning issue of e-waste. According to the UN, Australia is one of the world’s top producers of e-waste, ranking fifth with almost 22kg of waste per person as reported in 2019.

Returns 130
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Macy’s chief stores officer on how the department store is rethinking its labor force

Retail Dive

The retailer is responding to the changing role of stores by putting more tech tools in its associates’ hands.

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Alibaba to break up Jack Ma’s empire into six units

Inside Retail

Alibaba Group is planning to split into six units and explore fundraisings or listings for most of them, it said on Tuesday, in a major revamp as China vows to ease a sweeping regulatory crackdown and support its private enterprises. The US-listed shares of the Chinese e-commerce conglomerate, which have lost nearly 70 per cent of their value since the curbs were imposed in late 2020, rose more than 10 per cent.

Returns 130
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J. Crew undergoes layoffs

Retail Dive

The apparel retailer has “made decisions to support efficiency and long-term growth,” according to a company spokesperson.

Apparel 111
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Nike launches Jordan World of Flight in Shibuya, Tokyo

Inside Retail

Japan’s first Jordan World of Flight store has opened its doors to the public in Tokyo’s bustling district of Shibuya, following the inaugural Jordan World of Flight Milan store. Spanning 9200sqft and located on Meiji Dori street, the Jordan-only store pays homage to basketball culture as well as Jordan Brand’s identity and heritage, offering the Jordan-branded product range across men’s, women’s and kids.

Fashion 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Blue Nile to lay off 119 workers, close Seattle fulfillment center

Retail Dive

About seven months after its acquisition by Signet Jewelers, the company will centralize services within its New York City fulfillment center.

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Lifestyle mall opens in heart of Sydney’s St Leonards

Inside Retail

JQZ, a Sydney-based property development firm, has collaborated with Colliers to launch Mall 88, a new shopping destination, in the heart of Sydney’s St Leonards The mall, which has an 8000sqm retail space, is designed to be a lifestyle destination for both locals and visitors. Across four levels, Mall 88 features an open-air plaza and dining area with a mix of cafes, alfresco dining, and a laneway eat street, as well as a public library and medical centre.

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Hailey Bieber’s skin care brand plans international expansion

Retail Dive

Rhode, which was founded just nine months ago, will enter the Canadian market on Tuesday and will launch in the U.K. later this year.

Planning 105
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California fast-tracks gas ‘price gouging’ bill

Retail Wire

The California Assembly has voted to pass SBX1-2, a new bill that would penalize oil companies for engaging in “price gouging” at gas pumps. The bill if passed would allow the state to set a maximum gross margin for refining gasoline and give it a mechanism to assign penalties for violations. The legislation could be signed by California Governor Gavin Newsom as early as this week.

ATS 100
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Use Digital Signage for Hotels 

Kuusoft

Hotels are one of the most common places where you’ll see digital signage. It’s a versatile tool for… The post How to Use Digital Signage for Hotels appeared first on The Official Kuusoft Blog.

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Adidas and Beyonce end fashion partnership

Retail Wire

Adidas and Beyonce are set to end their fashion partnership after the recording artist’s Ivy Park line of apparel failed to meet sales expectations. The partnership will formally end after Adidas releases the last of the collection later this year.

Fashion 100
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Waste-Free Mascara by Paige DeAngelo Gets Global Attention

LS Retail

©iStock/heckmannoleg Because she couldn’t find a mascara product that fit the bill for quality or safety, Paige DeAngelo created her own. And now that mascara — and her waste-free mascara story — just might be taking her around the world. In early May, the Drexel senior will be one of 18 young people worldwide to compete in the Global Student Entrepreneur Awards (GSEA) virtual semifinals.

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Walmart uses AI and machine learning to keep shelves stocked

Retail Wire

Walmart’s data collection capabilities let it know with 95 percent accuracy its inventory levels on store shelves and backrooms. Associates are alerted to be ready to move stock when the amount of products on the shelf hit a preset level. If there is no backroom stock and a delivery is made that day, associates are given notice to move product pallets straight to the store floor.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.