Retail TouchPoints
JULY 14, 2025
Taking your retail brand to the next level and attracting an equity investment based on the value of your brand requires not only business acumen but strategies for brand protection. Protecting your trademarks by way of registration is only a first step. Brand identity and value must also be protected by complying with consumer protection, privacy and advertising laws.
Small Biz Trends
JULY 14, 2025
Key Takeaways Store Layout Significance: The design of a store layout is crucial for shaping the customer shopping experience and influencing purchasing decisions. Types of Layouts: Different layouts, such as Grid, Free-Flow, Racetrack, and Boutique, cater to varying retail strategies and target customer behaviors. Enhancing Customer Experience: A well-planned layout guides shoppers effortlessly through the store, encouraging exploration and engagement, ultimately leading to a more enjoyable sho
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Retail Focus
JULY 14, 2025
Custom fixtures transform retail spaces from ordinary to captivating by giving every display purpose and personality. They’re not simply shelves or stands—they’re crafted expressions of your brand that invite shoppers to engage, explore, and buy. Investing in well-designed, custom-built pieces helps create a consistent atmosphere that customers remember and trust.
365 Retail
JULY 14, 2025
Custom fixtures transform retail spaces from ordinary to captivating by giving every display purpose and personality. They’re not simply shelves or stands—they’re crafted expressions of your brand that invite shoppers to engage, explore, and buy. Investing in well-designed, custom-built pieces helps create a consistent atmosphere that customers remember and trust.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail TouchPoints
JULY 14, 2025
Despite getting off to a slow start ( by some accounts ), Amazon ’s 11th annual Prime Day event — which this year was extended from two days to four — was once again the biggest ever, driving $24.1 billion in online spend from July 8-11, according to Adobe. That’s a 30.3% increase year-over-year, and while that growth was certainly aided by the extended length of the sales event, it still represents 2X the online spend of Black Friday in 2024 ( $10.8 billion ).
Small Biz Trends
JULY 14, 2025
Key Takeaways Customer Loyalty Defined: Loyal customers are not just repeat buyers; they are engaged advocates who actively promote your brand through word-of-mouth and trust in your products. Identifying Characteristics: Key traits of loyal customers include high purchase frequency, emotional connections to the brand, and a proactive approach to giving feedback and engaging with the company.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
JULY 14, 2025
K-Beauty World , a retail platform dedicated to Korean beauty product brands, has made its nationwide debut in Ulta Beauty stores and online. Created as a destination for U.S. consumers to access authentic Korean beauty, the platform, powered by Landing International , offers more than 200 products across skincare and color cosmetics. “This exclusive partnership brings time-honored, high-performing products that have been long trusted by Korean consumers to a broader audience, making it easier t
Inside Retail
JULY 14, 2025
Fashion retailer Country Road is set to close a number of stores as declining sales push its South African parent company, Woolworths Holdings, to reduce its retail presence. Among the closures is Country Road’s flagship store in Sydney’s Queen Victoria Building, a prominent location the company is vacating to cut costs. Its sister brand, Trenery, will also shut its store in the upscale suburb of Mosman.
Small Biz Trends
JULY 14, 2025
When managing inventory across multiple locations, selecting the right software can markedly improve your operational efficiency. Solutions like Oracle Fusion Cloud offer advanced ERP features , whereas Cin7 integrates seamlessly with e-commerce platforms. For businesses focused on multi-location management , Fishbowl stands out, and Zoho Inventory provides budget-friendly options.
Inside Retail
JULY 14, 2025
By the end of September, DFS Group, the luxury duty-free retailer owned by LVMH will disappear from the streets of Sydney, Auckland and Queenstown. The travel retailer is pulling out of Oceania after more than 30 years. The decision was part of a broader operational review, which was quietly announced by chairman and CEO Ed Brennan in an interview with The Moodie Davitt Report last year.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Gazette
JULY 14, 2025
The Works is in the middle of a transformational journey as it looks to establish itself as an affordable retailer providing entertainment for the whole family. The business has doubled down on its toys, crafts and book ranges in recent years, refreshed dozens of stores, as well as delisted from the main stock exchange to save on costs and deliver value for customers.
Inside Retail
JULY 14, 2025
The lines between niche and mainstream are blurring in the beauty world. Independent brands are no longer content with staying small or speaking to a select few. Instead, they’re making their way into supermarket aisles, while maintaining their dignity and what made them special in the first place. Gem, Daise and Soma are three homegrown names doing just that.
Retail TouchPoints
JULY 14, 2025
They say location is everything in retail, and so American Eagle is leveraging Snap Map — the Snapchat map program — to promote its physical locations while also providing “Snapchatters” with a mobile shopping experience on its website. More than 800 American Eagle stores are now featured as Promoted Places on Snap Maps. Image courtesy Snapchat Snapchatters clicking on American Eagle Promoted Places can learn more about the location, check out Stories and Spotlight content from American Eagle, c
Inside Retail
JULY 14, 2025
David Jones will welcome Marks & Spencer into its portfolio of brands through an exclusive partnership, marking the UK retailer’s entry into Australia. The partnership will see the launch of Marks & Spencer’s core lingerie and sleepwear range in selected David Jones stores and online from July 14. The products include t-shirt bras, lace and strapless styles, shapewear, thermals, and a variety of briefs, featuring luxurious silks, delicate lace and signature logo trims.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
A1 Retail
JULY 14, 2025
Evri, one of the UK’s largest dedicated parcel delivery companies, has expanded its long-term partnership with Vinted, the second-hand fashion marketplace and a go-to destination for all kinds of second-hand items, following a period of significant volume growth for both businesses. Evri has been a key delivery partner for the Vinted marketplace since 2018, during which time both organisations have experienced remarkable growth, with parcel delivery volumes increasing by millions per year.
Inside Retail
JULY 14, 2025
Myer has appointed Simon Schofield as its chief product officer (CPO) as the brand attempts to tap into younger dynamics and drive online sales. Schofield previously held the role of CEO at Cue, before which he had spent 12 years at the Country Road Group, where he held the role of MD for Trenery, Witchery and David Jones’ private label. Before that, he spent a short amount of time as a planner at Miss Shop, a brand owned by Myer.
Retail Gazette
JULY 14, 2025
UK retail sales jumped in June, with rises witnessed across both food and non-food revenues. Total retail sales increased 3.1% year on year over the month, compared to a drop of 0.2% in June 2024, according to the British Retail Consortium (BRC). Food revenues nudged up 4.1% over the period, against 1.8% growth the year before, while non-food sales were up 2.2% compared to a 1.9% drop the same time last year.
Inside Retail
JULY 14, 2025
This time last year, the retail industry was buzzing about the establishment of Saks Global, a combined retail and real estate asset that brought together some of the country’s best-known luxury department stores, including Saks Fifth Avenue, Saks Off 5th, Neiman Marcus and Bergdorf Goodman. At a time of increased competition from luxury e-commerce companies, such as Mytheresa , retail experts theorised that Saks Global’s combined real estate share and total portfolio of brand partners could be
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
VMS
JULY 14, 2025
L.L.Bean Inc. (Freeport, Maine) announced that President and CEO Stephen Smith has decided to depart in the spring of 2026, following a decade at the helm of the omnichannel retailer. The L.L.Bean board has started a search for Smith’s successor. “Leading L.L.Bean has been one of the greatest privileges of my life,” said Smith. “I’ve been fortunate to work alongside incredible people who care deeply about this company, our customers and each other.
Retail Gazette
JULY 14, 2025
The Original Factory Shop has relocated its headquarters and closed its distribution centre amid a restructuring process. The discount chain has exited its operations in Burnley in Lancashire and moved into a new office space in Bolton as part of its company voluntary arrangement (CVA). The retailer’s distribution is to be handed over to a third party, The Grocer reported.
Inside Retail
JULY 14, 2025
Bapcor’s Autobarn has launched a brand refresh and new campaign that aims to position the business as the go-to destination for all drivers. Coinciding with the retailer’s 40th anniversary, the campaign is less of a brand overhaul than it is a brand realignment. After extensive customer research, Autobarn discovered it had a 50-50 gender split in its customer base and was the inclusive retailer of choice.
Retail Dive
JULY 14, 2025
A deal with K-Beauty World will bring eight brands to the retailer’s stores and website this summer as it looks to add newness to its assortment.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Small Biz Trends
JULY 14, 2025
Key Takeaways Functionality and Aesthetics: Book furniture combines practical storage solutions with artistic design, enhancing both the functionality and visual appeal of any space. Variety of Options: There are many types of book furniture, including bookshelves, bookcases, and reading nooks, allowing for personalized and creative organization of books.
A1 Retail
JULY 14, 2025
Global beauty retailer Sephora UK is officially saying “Ay up” to Sheffield as it opened the doors to its first-ever Yorkshire location at Meadowhall on Friday 11 th July. The highly anticipated launch saw 1,000 customers queueing early this morning, eager to get their hands on one of Sephora’s beloved first customer goodie bags. Spanning 3,389 square feet of curated beauty heaven, the new Sheffield store marks Sephora UK’s first opening of summer 2025, following its Liverpool ONE debut in May.
Small Biz Trends
JULY 14, 2025
A product value proposition clearly communicates what makes your product unique and valuable to customers. It addresses their specific needs and highlights the outcomes they can expect, rather than just listing features. This distinction is essential in a competitive market , as a strong value proposition can boost conversion rates and customer loyalty.
Retail Smart Guys
JULY 14, 2025
Let’s face it — the retail world today moves fast. Customer demands are shifting, supply chains are stretched, and uncertainty often feels like the only constant. As retailers, we’ve all had those moments of panic: a product suddenly out of stock, a shipment delayed, a shelf that should be full… but isn’t. At Retail Smart Guys , we’ve seen it all — and we’ve helped retailers like you turn those inventory headaches into confident, data-driven plans that actually work.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Small Biz Trends
JULY 14, 2025
Growth objectives play a vital role in achieving business success. By setting clear and measurable targets , you can align your team’s efforts with your strategic goals. This alignment helps in tracking progress, enhancing accountability, and identifying new market opportunities. Nevertheless, implementing these objectives isn’t always straightforward.
Retail Gazette
JULY 14, 2025
Morrisons has launched its More Card prices for Deliveroo shoppers, following the roll out of its loyalty scheme on the delivery app earlier this year. Members of the supermarket’s loyalty scheme can access exclusive savings on selected products across fresh fruit and vegetables, meat and dairy and other essential items. It comes as Morrisons launched its More Card programme on Deliveroo in March, allowing shoppers to collect points when they order groceries via the platform.
VMS
JULY 14, 2025
Save A Lot (St. Louis) and Leevers Supermarkets (Castle Rock, Colo.) have teamed to open a new store format called Save A Lot y Mas. Located in the southeast St. Louis suburb of Overland, Mo., the store builds “on the core Save A Lot concept, offering an expanded selection of fresh Hispanic produce, specialty meats and bakery items designed to deliver both cultural relevance and everyday value,” the companies said in a news release.
Retail Gazette
JULY 14, 2025
Aldi has overtaken Asda for the first time to become Scotland’s second biggest supermarket by volume, according to new data from Kantar. The German discounter’s volume share of the grocery market in the country rose 11.7% in the 12 weeks to 15 June, taking a higher share than Co-op (8.9%), Sainsbury’s (7.4%), Lidl (9.6%), Morrisons (8.9%) and Asda (11.5%), putting it only behind Tesco (25.2%).
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