Thu.May 19, 2022

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Retailers, Are You Ready to Maximize Your Retail Media Revenue?

Retail TouchPoints

With heady revenue predictions for retail media north of $100 billion and with equally impressive growth rates, it’s not surprising to see a surge of retailers opening advertising shops in attempts to capture share. But we’re still in the early days of retail media, with the large and capable players (Walmart, Amazon, Kroger and Instacart) scooping up the lion’s share of brands’ investments.

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‘A huge win’: HR experts welcome progress on paid domestic violence leave

Inside Retail

CW: This story is about family and domestic violence. Help is available at 1800RESPECT. Australian HR experts have welcomed the Fair Work Commission’s recent finding that people working under modern awards should be entitled to 10 days of paid family and domestic violence leave, saying the benefits far outweigh any potential costs to businesses. “The introduction of a paid domestic violence leave policy is a hugely positive step, for both employees and employers, and society, full stop,” Melissa

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Eyezon Expands Live Shopping Services to South America

Retail TouchPoints

On-demand social shopping platform eyezon has expanded into Latin America. The solution provider connects shoppers with retail agents, friends and product and category experts through livestreaming sessions. Its inaugural customers include Peruvian home and electronics retailer Promart and Brazilian sports apparel retailer Innovasport. Eyezon is designed to provide a personalized shopping experience that aims to re-create the physical store and associated human connectivity, to clarify questions

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Woolworths to take a majority stake in MyDeal

Inside Retail

Woolworths Group is to acquire a majority 80.2 per cent stake in online marketplace, MyDeal. Sean Senvirtne, CEO and founder of MyDeal, and other key management will retain the balance of the shares and will continue to lead the business after the sale. The deal – an all-cash consideration of $1.05 per share – values MyDeal at $271.8 million and is subject to customary conditions, including ACCC and court approval.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Under Armour Begins Search for New CEO as Frisk Steps Down

Retail TouchPoints

Patrik Frisk will step down as President, CEO and member of the Board of Directors of Under Armour , effective June 1, 2022. While the search for a new President and CEO is underway, the company’s COO Colin Browne will step into the roles on an interim basis. Frisk, who has been with the company since 2017 and at the helm since 2020, will stay on as an advisor through Sept. 1, 2022 to help with the leadership transition.

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Toombul Shopping Centre to close due to extensive flood damage

Inside Retail

Australian property group Mirvac plans to close Brisbane’s Toombul Shopping Centre following extensive flood damage earlier this year. A Mirvac spokesperson said the developer had ‘undertaken extensive assessments’ of the flood damage to the precinct and said it was “impractical and undesirable” to reinstate it to its original condition.

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Toombul Shopping Centre to close due to extensive flood damage

Inside Retail

Australian property group Mirvac plans to close Brisbane’s Toombul Shopping Centre following extensive flood damage earlier this year. A Mirvac spokesperson said the developer had ‘undertaken extensive assessments’ of the flood damage to the precinct and said it was “impractical and undesirable” to reinstate it to its original condition.

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Macy’s Expands Sustainability Efforts After Raising $1.5M During Earth Month

Retail TouchPoints

Through its Earth Month partnership with Trust for Public Land (TPL), Macy’s raised $1.5 million , and now the retailer has increased its sustainability initiatives by partnering with nonprofit organizations Better Cotton and HERProject. During the month of April, Macy’s encouraged customers to round up their purchases and donate their change — up to $.99 — or donate online at Macys.com to support TPL’s Community Schoolyards projects, which seeks to transform run-down public parks into green spa

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Marks and Spencer to open new store at Lakeside, Essex

Retail Focus

Lakeside, owned by property company SGS, is pleased to announce that M&S has signed to open a new store at the centre, due to launch in Spring 2023. Lakeside’s existing M&S store will move from its current location to the new unit, covering 98,000 sq ft of net selling space. The store will offer customers a wide range of M&S products across its new Foodhall and Clothing & Home departments.

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Kohl’s Could be Just Weeks From a Sale Despite Weak Q1 Results and Two C-Level Departures

Retail TouchPoints

It looks increasingly likely that a Kohl’s sale may be imminent, with the retailer receiving final bids from potential buyers in the coming weeks. Poor Q1 results and the departure of two senior executives could further ramp up pressure for the department store retailer to sell itself. Kohl’s reported a 5.2% net sales drop during Q1 2022, causing total revenue to fall 4.4% to $3.7 billion , and revised its net sales outlook for the year down to 0% to 1% growth.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Laings opens debut OMEGA showroom for Wales in St David’s

Retail Focus

Landsec has announced that Laings, the luxury jewellery retailer, has opened a new dedicated OMEGA showroom at St David’s Cardiff. The renowned watchmaker has taken an 838 sq ft space, which is both the first mono-brand showroom to be operated by Laings, and the first dedicated store for OMEGA in Wales. The new location on Hayes Arcade, the emerging luxury watch and jewellery quarter at St David’s, features OMEGA’s Constellation, Seamaster, Speedmaster, and De Ville collections.

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Mexican Pizza is back at Taco Bell

Retail Wire

Taco Bell has put its popular Mexican Pizza back on the menu after removing it two years ago. The chain made the decision to add the item back after fans of the dish went on social media to lobby for its return.

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Volvo zooms into Brent Cross with electric car showcase

Retail Focus

Volvo, one of Europe’s leading car makers, has opened a new studio at Brent Cross, providing unique access to its latest electric vehicles as the brand aims to ‘become all-electric’ by 2030. This is the first electric vehicle showcase within a UK retail destination for Volvo and underpins the wider strategy by Hammerson to repurpose and future-proof the destination with more experiential, entertainment and leisure brands.

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Check it out: The “gamechanging” plus-size runway at Aus Fashion Week

Inside Retail

In a move that much of the industry and consumers have been waiting on for years, Afterpay Australian Fashion Week (AAFW) finally showcased plus-size labels in a dedicated runway called The Curve Edit last week. The Curve Edit showcased six designers that catered from sizes 12 to 26 and a bevy of local curve models from talent agency Bella Management, which organised the showcase.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Want SASE? Just Add Software!

Cisco Retail

Twenty-first-century networking. It seems like a simple idea. All you want is to get the network to do what you intend it to. Nothing more, nothing less. But in today’s world, there are so many factors when it comes to networking: more users, more devices, security concerns, various domains, distributed applications, cloud, artificial intelligence (AI), 5G, IoT — the list goes on and on.

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Mastercard to launch biometric checkout tool for retailers

Retail Dive

The company plans to try out facial recognition and hand scanning technology in multiple countries.

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The Bridge to Secure Modern Port Operations

Cisco Retail

By Andy Stewart and Don Leyn. At Cisco, deploying advanced cybersecurity capabilities goes in tandem with helping customers such as the U.S.’ and the world’s largest ports and terminals to implement digital business transformation and modernization. . Zero trust security for digitally enabled ports. Keeping bulk cargo and shipping containers moving efficiently and safely at a port requires massive amounts of data to be securely transmitted in real time to and from modern applications such as

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Content Marketing Course Options for You

Small Biz Trends

Getting your product ready for market is only the primary step, selling your product requires different types of marketing strategies. Content marketing strategies help your business come on top by developing and sharing articles and different modes of media to attract and engage customers looking for products like yours. Content marketing courses teach you the best of these strategies.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Pondering Automation: Let’s Make Some BCS Magic!

Cisco Retail

Howdy out there in automation land! It has been a while since my last blog, and new and exciting things continue to happen. (Hence the lack of blogs.) I’m hopeful this kicks off the summer on a hot foot and we get plenty out there. To let you know about some of the new work I’ve been taking on, I wanted to bring you something from the land of Business Critical Services (BCS).

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Florida Men Sentenced for PPP Loan Fraud Scheme

Small Biz Trends

Two Florida men have been given prison sentences after they led a nationwide scheme to defraud the Paycheck Protection Program (PPP) for millions of dollars in loans. Florida Men Sentenced for PPP Loan Fraud Scheme. So far, 25 people have been charged for their part in the scheme, and now the U.S. District Court for the Northern District of Ohio has sentenced the first man – 53-year old Phillip J.

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Elevating network success with telemetry

Cisco Retail

Network visibility is the ability of management tools to see the state and behavior of a network, which is essential for successful network operation. According to the IETF, Network telemetry is a technology for gaining network insight and facilitating efficient and automated network management. It encompasses various techniques for remote data generation, collection, correlation, and consumptio n. .

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Ulta unveils media network powered by data from 37M rewards members

Retail Dive

The beauty brand is leaning into its scale as rivals like Sephora appear to be plotting a similar expansion into advertising.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Retail appointments of the week

Inside Retail

Under Armour CEO exits business in refocus. Activewear giant Under Armour announced Wednesday that its chief executive and president Patrik Frisk will step down, naming current COO Colin Browne as interim CEO. Frisk will exit the business on June 1, and remain in an advisory role through to September 1. The shift is expected to take Under Armour out of a ‘restructuring’ phase and into one of growth, and comes just days after the business put forward a profit estimate for the FY23 full year, whic

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TJX posts 1Q double-digit gains in sales and profits

Retail Wire

TJX Cos. posted sales of $11.41 billion in the first quarter, up from $10.09 at the same time in 2021. The parent company of HomeGoods, Marshalls and TJ Max, reported adjusted earnings of 68 cents a share, above the 60 cents expected by analysts.

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BWX refocuses on margin, set to review Flora & Fauna, Nourished Life

Inside Retail

After a few years of high expenses acquiring brands and building its new manufacturing facility in Clayton, Victoria, beauty manufacturer BWX is refocussing on cutting costs and delivering earnings growth. At the business’ strategy day on Thursday, chairman Ian Campbell told investors the business is not where it expected it would be after half-year profits fell by more than 120 per cent , but that international and local teams had a plan to bring strong growth moving forward.

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Earnings reports suggest consumers are watching their dollars

Retail Wire

Retailer earnings reports this week indicate that consumers are growing more cautious in their spending. Companies, at the same time, are seeing profit margins eroded by higher fuel and supply chain costs.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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BikeExchange CEO steps down, interim named

Inside Retail

Australian bicycle marketplace BikeExchange says group CEO Mark Watkin has resigned. Sam Salter, co-founder and current board member of BikeExchange, will act as the interim CEO while the company looks for a replacement. “As an investor and shareholder in BikeExchange, I remain a strong supporter of the company, its people and strategy,” said Watkin. “I believe the future is very bright for the business, as it delivers on its mission of making it easy to buy and sell all things bike.

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David M Robinson (DMR), has reopened its Liverpool ONE flagship store to unveil its latest concept showroom

Retail Focus

Grosvenor has announced that award-winning British luxury jewellery retailer, David M Robinson (DMR), has significantly upsized and extensively refurbished its Liverpool ONE flagship. DMR’s commitment to expand and launch its latest concept showroom is a milestone moment for both the Liverpool brand and the destination, where it has operated since Liverpool ONE’s launch in 2008.

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Meet the rising star of the week: Anthony Tripodo, Coles Media

Inside Retail

This year, we launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia ’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments. Each week, we will publish interviews with the inspiring people listed in the feature, where they reveal what motivates them, the work that they’re most proud of and the challenges that they’ve overcome. .

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10 eCommerce Fulfillment Services

Small Biz Trends

Are you too busy to take care of order fulfillment in your eCommerce business? Do you lack the infrastructure to efficiently serve your customers nationally and globally? Do you not want to invest in running and staffing your own warehouse because of uneven sales? If your answer to these questions is YES, then partnering with a third-party fulfillment provider can be the right strategy to go ahead.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.