Tokinomo

NOVEMBER 1, 2023

In the retail world, making sure your operations run smoothly is crucial for success. This article is your guide to the best strategies for optimizing retail operations.

Retail Marketing 264

Retail Marketing Shopping Marketing 264

Retail TouchPoints

NOVEMBER 1, 2023

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues.

Merchant Services 298

Merchant Services Payment Services Customer Experience Consumer 298

Inside Retail

NOVEMBER 1, 2023

Melbourne-based fund manager Fawkner Property and alternative investment firm PAG have acquired Perth’s Midland Gate shopping centre for $465 million. The deal marks Australia’s largest single regional asset transaction since December 2019. Located in Perth’s fast-growing north-eastern metropolitan corridor, Midland Gate has a gross lettable area of 68,600sqm, anchored by Coles, Woolworths and Aldi, in addition to Kmart, Big W and Target.

Shopping 278

Shopping Returns Management Location 278

Retail TouchPoints

NOVEMBER 1, 2023

It might sound strange to say this about a place where some 80% of transactions actually take place, but brick-and-mortar stores represent an underutilized resource, according to Sarah Jarvis, co-author of the second edition of Omnichannel Retail: How to Build Winning Stores in a Digital World. Sarah Jarvis, Communications and Propositions Director at Eagle Eye and Co-author Omnichannel Retail: How to Build Winning Stores in a Digital World.

Consumer 289

Consumer Shopping Marketing Promotions 289

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail Wire

NOVEMBER 1, 2023

Are you excited about the return of Starbucks' holiday drinks?

Returns 278

Returns 278

Retail TouchPoints

NOVEMBER 1, 2023

Ahh, holiday fare: Rudolph the Red-Nosed Reindeer, How the Grinch Stole Christmas …and live video shopping from two of the country’s biggest retailers, The Home Depot and Best Buy. Merry & Bright , Home Depot’s shoppable content series, drops its three 10-minute episodes on Nov. 1, 2023 on Vizio , where they will be accessible through the end of the year.

Shopping 279

Shopping Outdoor ATS Marketing 279

Retail TouchPoints

NOVEMBER 1, 2023

After a three -month test period, Michaels has officially launched MakerPlace by Michaels , a new online marketplace centered on handmade goods. With the arts and crafts industry continuing to grow in popularity , Michaels is clearly looking to solidify its place as the supplier of “makers” while also taking a piece of Etsy ’s pie. In addition to offering artisans an alternative venue to sell their wares, MakerPlace aims to create a forum and community space for craftspeople with the inclusion o

ATS 277

ATS Jewelry Accessories Shipping 277

Inside Retail

NOVEMBER 1, 2023

Victorians can now return their used Tetra Pak beverage cartons for recycling and receive a 10c refund following the launch of Victoria’s Container Deposit Scheme (CDS). Beverage cartons returned via Vicotria’s CDS will be accepted and processed at SaveBoard, a local recycling facility that turns recycled cartons into low-carbon construction materials.

Returns 246

Returns Supermarket Accounting Consumer 246

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The new search features come on the heels of Google announcing the expansion of its AR try-on tech into hair color.

Merchant Services 263

Merchant Services Shipping Advertising Shopping 263

Retail Wire

NOVEMBER 1, 2023

This eye drop recall might bring more than just tears to your eyes.

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Inside Retail

NOVEMBER 1, 2023

Australian luggage brand July recently launched its first US bricks-and-mortar location in the heart of New York City’s shopping-centered neighborhood, SoHo, at 127 Greene Street. New York City was an obvious choice for the brand to locate its first US store said Athan Didaskalou, July’s co-founder and director. Besides being a hub for both shopping and travel enthusiasts, the city represents the brand’s biggest market in the US.

Accessories 245

Accessories Location Fashion Marketing 245

Retail TouchPoints

NOVEMBER 1, 2023

Recreational vehicle (RV) retailer Camping World will offer same-day delivery of nearly 1,800 products via a new deal with Instacart , marking the platform’s first partnership with a dedicated camping supplies merchant. Camping World will use the Instacart Big & Bulky fulfillment solution for both same-day and scheduled delivery of large items (up to 60 pounds), including foldout camping tables, large tents and smart TVs, for those who prefer “glamping.

Outdoor 229

Outdoor Fulfillment Shopping Marketing 229

Retail Wire

NOVEMBER 1, 2023

The battle begins between Amazon, the e-commerce giant, and Nokia, the consumer electronics company.

Consumer 162

Consumer 162

Retail Focus

NOVEMBER 1, 2023

One of the UK’s fastest growing, independently owned, coffee and bakery brands, Cornish Bakery, has opened the doors to its 58 th location in the Victorian spa town of Harrogate in Yorkshire. The Harrogate launch comes on the back of eight successful openings in the last 12 months in Norwich, Bakewell, Bury St Edmunds, Canterbury, Truro, Whitby Harbour, Plymouth Barbican and Caledonian Park.

Location 147

Location Shopping 147

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Wire

NOVEMBER 1, 2023

The Dutch Bros menu's holiday drinks are here for coffee fanatics across the nation.

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Retail Focus

NOVEMBER 1, 2023

Phantom inventory is causing UK shoppers to experience out-of-stocks, with poor product availability negatively impacting sales and long-term customer loyalty, according to the latest data from Retail Insight , the leading provider of store operations execution software. Original research of over 1,000 UK shoppers by Retail Insight revealed that consumers are increasingly experiencing availability issues in-store, a problem symptomatic of phantom inventory, which is the discrepancy between stock

Grocer 147

Grocer Store Operations Supermarket Shopping 147

Retail Wire

NOVEMBER 1, 2023

The Walmart Black Friday sale is upon us.

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Retail Focus

NOVEMBER 1, 2023

Dyson’s Blue Blush range has officially launched in Harrods in time for the gifting season. Arguably the world’s most luxe and glamourous department store, Dyson is proud to have recently unveiled its Harrods windows takeover with Dyson’s latest Blue Blush theme colourway running through it. The Harrods windows are currently shining bright, with hints of blue and pastel pink hues to create a head-turning “Blue Blush” luminosity radiating onto the London streets with Dyson’s most wanted products

Department Stores 147

Department Stores ATS 147

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Retail Wire

NOVEMBER 1, 2023

Google Maps has received a major update driven by AI.

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147

Inside Retail

NOVEMBER 1, 2023

Haymes Paint Shop is expanding its retail footprint in Australia by adding three more stores in Rosebud, Devonport, and Phillip. Haymes has been voted the best paint by Australians in the Canstar Blue awards for six years in a row. The Haymes Paint Shop network is a mainstay in local communities around Australia, with more than 55 outlets. “Our store opening has been incredibly fulfilling,” said Haymes Paint Shop store manager, Tim Nichols.

Shopping 147

Shopping Fulfillment Location Management 147

Wiser

NOVEMBER 1, 2023

Unfortunately, when it comes to eCommerce, it’s not uncommon for potential customers to leave a retailer’s site without actually making a purchase. The product may be in their shopping cart, on their wish list, or viewed multiple times, yet the sale doesn’t reach completion. Though this scenario might seem like a loss on the surface, in reality it opens the door to an effective strategy known as remarketing.

Customer Retention 146

Customer Retention Returns Advertising Customer Experience 146

Retail Wire

NOVEMBER 1, 2023

The Federal Reserve announced that it's opting to keep interest rates steady despite the optimistic tone of the economy.

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Focus

NOVEMBER 1, 2023

The retail landscape is constantly changing, and there’s no doubt that the rise of online shopping has been revolutionary. But has this form of retail reached a point at which it could potentially decline? Offline merchants are introducing new tech to compete with ecommerce companies, and there have been delivery issues with some internet-based services.

Merchant Services 130

Merchant Services Payment Services Shopping Checkout 130

Dezeen

NOVEMBER 1, 2023

Dutch studio Barde vanVoltt has used rippled mirrored glass, boulders and pebbles to create the interior of Calico Club, a retail store located in a century-old farmhouse in the Netherlands. The studio aimed to combine Dutch heritage with Japanese tradition to create an "unexpected" but never overwhelming interior for the store, which is located in the village of Nistelrode.

Location 125

Location Fashion Planning ATS 125

Retail Dive

NOVEMBER 1, 2023

Lindsay Lohan and company recreate scenes from the iconic teen comedy for a new generation as the retailer looks to expand the idea of Black Friday.

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365 Retail

NOVEMBER 1, 2023

Retail media ad slots are flying off the shelves. Bolstered by digitised loyalty schemes, most major supermarkets are unveiling retail media platforms, while ecommerce retailers capitalise on activating their rich stores of first-party shopper data. For brands, retail media offers an effective complement to or even replacement for search advertising, as many queries now begin directly on ecommerce sites and apps rather than search engines.

Beauty and Health 111

Beauty and Health Advertising Supermarket Grocer 111

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Dive

NOVEMBER 1, 2023

The retailer’s turnaround has been slow going, as consumers spend their discretionary dollars on other priorities.

Consumer 119

Consumer 119

365 Retail

NOVEMBER 1, 2023

Swiss luxury watchmaker TAG Heuer has opened its doors to a new boutique at Westfield Stratford City in London. This marks the brand’s fourth standalone boutique in the capital and its seventh in the UK, reinforcing TAG Heuer’s commitment to offering exceptional customer experiences in modern, aesthetically pleasing spaces. Situated on the ground floor of the bustling retail hub, the new boutique spans 72 square meters and has been meticulously designed to reflect TAG Heuer’s r

Boutique 111

Boutique ATS Customer Experience Management 111

Retail Dive

NOVEMBER 1, 2023

The luxury apparel brand saw direct-to-consumer revenue in Q2 increase 15% year over year as it focused more on the channel.

Apparel 119

Apparel Consumer 119

LS Retail

NOVEMBER 1, 2023

©iStock/DKosig It goes without saying that intellectual property assets are the heart of a tech company's competitive advantage. So, you have to value them accurately to make informed decisions during global expansion. Before scaling, you need to conduct a thorough IP audit first. By assessing the strength, uniqueness, and market potential of your IP assets, you can determine your value in a global marketplace.

Marketing 111

Marketing 111

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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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