Mon.Nov 04, 2024

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Helping CPG Brands Get From the “What” to the “Why”

Wiser

One of the major challenges we see brands facing is the underutilization of data analytics in retail execution. In some cases, it’s about not using enough data; but more often, it’s about poor actionability tied to the data received. While data-driven strategies are becoming more widespread, CPG brands often still lag other industries when it comes to leveraging big data for action-based insights.

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Cup Day rate hold ‘a missed opportunity’ says ARA CEO

Inside Retail

The Reserve Bank of Australia (RBA) held the interest rates at 4.35 per cent, a move retailers said is a “missed opportunity” to boost sales for the holiday season. “Many retailers have been investing heavily in Christmas and the holiday season, including additional staff, new product lines and festive store fit-outs,” said Paul Zahra, CEO of the Australian Retailers Association (ARA). “With CPI at its lowest rate in more than three years, it’s time for the RB

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Target Unwraps Immersive Store and Digital Experiences for Holiday Shoppers

Retail TouchPoints

Photo credit: Stephen Allen Target has transformed its aisles and app into a “fantastical destination” for the holidays, designed to capture the joy of the season while helping customers in their gift-giving quests. Stores have been equipped with a range of holiday displays and themed areas, including a peppermint swirl path, a Merry Cherry Chalet and, in some locations, a nine -foot-tall holiday bear.

Returns 280
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Behind the demise of Harrolds: A cautionary tale or singular case?

Inside Retail

Despite the owners “pouring everything into the business”, Melbourne luxury retailer Harrolds entered liquidation last month after failing to overcome a slew of unfavourable conditions and setbacks. The downfall of the almost 40-year-old business raises the question of whether this is a sign of things to come as retailers struggle to compete with the increasing e-commerce capabilities and convenience of retail goliaths on the global market, or whether it is a case of Harrolds facing a ‘perfect s

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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How to Revitalize Seasonal Businesses to Stay Open All Year

Retail TouchPoints

When one owns a seasonal business, such as landscaping or wedding services, they can face several challenges. How do seasonal businesses survive in the “off season?” Are there ways to revitalize seasonal businesses so that they can stay open year-round and generate revenue no matter the season? Challenges of Seasonal Businesses The types of seasonal businesses run the gamut, from ice cream stands to snowplowing services.

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IKEA opens its first Swedish restaurant on the UK high street

A1 Retail

Fans of IKEA’s iconic meatballs will be able to pop in purely for a meal on the high street Hammersmith is now home to the first IKEA Restaurant on the UK high street, opening next door to its recently revamped IKEA Hammersmith city store To celebrate the opening, IKEA Hammersmith is offering IKEA Family Members £5 off in store when spending £5 at IKEA Hammersmith Restaurant on the same day, until the end of November* IKEA has opened the doors to its first stand-alone restaurant on the UK high

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American Independent Business Alliance Brings Back Annual ‘Shop Indie’ Holiday Campaign

Retail TouchPoints

The American Independent Business Alliance (AMIBA) has launched a new holiday campaign to motivate shoppers to support locally owned and independent businesses throughout the season. Shop Indie Local is an annual initiative that runs from November 1 to December 31, to encourage shoppers to buy from local businesses, which can recirculate 2X to 4X more dollars back into communities than spending with non-local businesses.

Shopping 290
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242 Mulberry’s Chris Echevarria talks retail mentors and the future of menswear

Inside Retail

After starting as a sales associate at J Crew’s Liquor Store concept shop while studying menswear design at the Fashion Institute of Technology, Echevarria was recruited by retail legend Millard ‘Mickey’ Drexler to start a brand collaboration program. Now, he is hard at work building his own footwear brand, Blackstock & Weber, and running one of New York’s coolest menswear concept stores, 242 Mulberry.

Fashion 130
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Christmas Adverts 2024: The Year’s Most Anticipated Festive Campaigns Unveiled

365 Retail

The holiday season in the UK wouldn’t feel complete without the yearly spectacle of Christmas adverts. These much-anticipated TV spots have become as traditional as mince pies, as brands compete to create the most memorable campaign. From sentimental stories to humorous tales, Christmas adverts aim to evoke a festive spirit, create emotional connections, and drive holiday sales.

Fashion 64
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Swarovski’s vision for a successful brand refresh is crystal-clear

Inside Retail

Swarovski’s latest marketing campaign, featuring pop diva and “Wicked” star Ariana Grande, is the latest indication of the brand’s positive performance in recent months. The campaign images featuring Grande laughing and partying in a festive, holiday-ready setting, iced out in layers of Swarovski jewellery pieces, reflect the company’s overall sparkle.

Fashion 130
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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Goodwill Spearheads Initiative to Boost Textile Reuse and Recycling

Retail TouchPoints

Goodwill will work with environmental solutions provider WM on pilot programs to collect, sort and grade discarded textiles for resale. A portion of the textiles that are not suitable for resale will be provided to Reju , a textile-to-textile regeneration company, as supply for potential recycling and regeneration into new materials when Reju builds a U.S.

Marketing 277
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Multi-Realm Takes Over Management of The Trentham Estate

365 Retail

The Trentham Estate, owned by funds managed by Blackstone, is a leisure and shopping experience and events business set within 725-acres near Stoke-on-Trent, in the heart of Staffordshire, and offers award-winning gardens, a unique outdoor shopping village, restaurants and cafes, a large Blue Diamond Garden Centre, and other popular visitor attractions.

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In pictures: Selfridges unveils Christmas window display with 36,000 baubles

Retail Gazette

Selfridges has revealed its 2024 festive windows at its Oxford Street flagship, featuring 5 km of garland, 15,000 LED lights and 36,000 baubles. The department store’s theme for this year’s decorations are a celebration of ‘More the Merrier!’, transforming the facade into a festive destination for shoppers, complete with Santa and his team of ‘Christmas Crackers’, giant disco balls and live performers.

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How Brands Should be Preparing for a Potential TikTok Ban

Retail TouchPoints

For more than two years the fate of TikTok in the U.S. has hung in the balance. But even now, with the platform’s existence more precarious than ever, it continues to expand its user base, cultural influence and status as a marketing and commerce powerhouse. If the current ban on the platform is upheld, it will be blocked in the U.S. on Jan. 19, 2025 unless it is sold to a U.S.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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SportsShoes.com’s outdoor product sales climb 13% and 7,000 new customers secured in H1 FY25

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! SportsShoes.com has achieved a 13% year-on-year increase in outdoor product sales across its UK and international websites for the first six months of its financial year beginning on 1 March 2024. The £90m turnover online outdoor gear, running shoes and running clothing retailer also secured 7,000 new customers for its outdoor categories in the same [&#

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Don Meij to retire as Domino’s Pizza CEO after 40 years with the company

Inside Retail

Domino’s Pizza Enterprises CEO and MD Don Meij will retire after almost 40 years with the company, effective November 6. The pizza chain has appointed Mark van Dyck to succeed Meij, who has been the CEO for the past 22 years. “Under his leadership Domino’s Pizza Enterprises Ltd grew from a Brisbane-based company to a truly global business – the market-leader in each of the markets the company has operated for more than three years in Europe and the Asia Pacific,” sa

Returns 261
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North Home Expands with New Four-Floor Concept Store in Leeds’ Victoria Quarter

365 Retail

Nordic-inspired homeware and furnishings retailer North Home is set to open a new concept store in County Arcade, located within Leeds’ iconic Victoria Quarter. This expansion marks a major milestone for the independent retailer, offering customers an immersive four-floor experience filled with designer collections across furniture, ceramics, fragrances, kitchenware, lighting, accessories, skincare, and more.

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Sydney store Frankie brings Philippine brands to Australian consumers

Inside Retail

Australian handcrafted goods retailer Frankie General Store has brought in eight more Philippine brands, seeking to help small and medium-sized enterprises expand Down Under. Together with the Philippine Trade and Investment Center (PITC), the brands launched include Anthill Fabric Gallery, RCB Crafts and Design, Orias Studios, Casa Juan, Artritos, Mafikraktika, Knitting Expedition, and Sibol Organics.

Consumer 130
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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Superdrug and Savers raise £13 million in aid of Marie Curie partnership to support end of life care

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Superdrug and sister company Savers are celebrating 11 years of partnership with Marie Curie this year. To say thank you to those involved in donation efforts and raise even more funds for the charity, Superdrug hosted a celebrity filled ball this weekend.

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Pigskin-Day Purchasing: The CW Makes ACC College Football Games Shoppable

Retail TouchPoints

The CW Network has teamed up with Shopsense AI to make its weekly broadcasts of ACC college football games shoppable. The partnership kicked off last weekend during the Virginia Tech vs. Syracuse game on Nov. 2, during which fans were able to shop game-day essentials and team merchandise directly from their mobile devices. “By bringing shoppable TV to The CW’s ACC college football broadcasts, we’re merging the excitement of live sports with cutting-edge technology that enhances fan experiences

Shopping 277
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Shelley Sandzer secures new whiskey concept Odyssey for Hoxton Square

A1 Retail

Specialist leisure and F&B property agency, Shelley Sandzer, has secured whiskey-focused lounge bar and restaurant, Odyssey, for its debut space at 1 Hoxton Square. The signing reflects Shelley Sandzer’s expertise in matching exciting the F&B concepts to the right locations in London. Occupying a 3,000 sq ft unit at 1 Hoxton Square, Odyssey has opened its doors to a two-floor space, with the main bar area situated downstairs and casual hosting upstairs with 190 covers.

Location 105
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MORI announces new Westfield London store alongside retail expansion

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! MORI – the sustainable baby wear brand – is delighted to announce the opening of a new retail store in Westfield London in early November, as the company continues its ambitious expansion on the high street.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Vietnam malls: Was Vincom’s saturation strategy the right move?

Inside Retail

Vincom Retail is Vietnam’s biggest mall operator by dint of opening malls here, there and everywhere, but is this the right strategy? Its continuing stagnation in key operating metrics on a year-over-year basis, despite rising retail sales and a sound economy, is concerning. Moreover, the malls themselves aren’t particularly innovative in the same way that their peers have contrived all across Southeast Asia.

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Cathedral City Cheese re-launches price-marked packs to the convenience channel

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Cathedral City, the UK’s number one cheese brand, has announced the relaunch of its 200g price-marked packs (PMPs) in both its Mature and Extra Mature varieties. Recent consumer insights revealed the significant trend that 78% of consumers are now ‘very value-led’ and 66% of consumers are actively seeking ways to extract more value from or reduce […

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Harvey Nichols appoints first creative director

Retail Gazette

Harvey Nichols has appointed stylist and former Topshop director Kate Phelan to the newly created role of creative director. Phelan, who has spent over 25 years at British Vogue and is credited with being a pivotal figure in the modern British fashion scene, will be responsible for the department store’s brand campaigns, strengthening the visual identity of the brand and its creative propositions.

Fashion 111
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Garden gnomes on mission to save Christmas in Asda ad

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Go big or go gnome! Or if you’re anything like Asda – do both. The supermarket has launched into Christmas with an animated adventure featuring a team of garden gnomes who rise up from the snow to save Christmas.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Vitamin Shoppe Parent Company Franchise Group Enters Chapter 11, Plans to Close American Freight

Retail TouchPoints

Franchise Group has filed for Chapter 11 bankruptcy as part of a restructuring agreement with its primary lenders that will allow its three strongest banners — Pet Supplies Plus , The Vitamin Shoppe and Buddy’s Home Furnishings — to remain in operation. However, large durable goods retailer American Freight will be shut down as part of the restructuring, with closing sales beginning Nov. 5 at its 365 locations and online.

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Aldi secrets: insider reveals five things you didn’t know about its chilled aisle

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is known for its affordable everyday essentials and exciting range of Specialbuys, but there’s plenty you might not know about the UK’s fourth-largest supermarket. In most Aldi stores, the chilled aisle is the first you’ll walk down, and it’s packed with some of the most popular grocery items, including meat and dairy.

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Partnering for Purpose Winners: 7th Global Partner Innovation Challenge

Cisco Retail

Celebrate the winners of Cisco's 7th Global Partner Innovation Challenge: Partnering for Purpose, showcasing impactful solutions in climate change, digital inclusion, and more. Discover their innovations and our shared commitment to a brighter future.

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N Brown becomes first large online retailer in UK to reduce plastic waste with innovative dissolvable packaging

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! N Brown, the inclusive retail platform and owner of the JD Williams, Jacamo and Simply Be brands, has announced that it will begin rolling out Polymax® powered by HydropolTM packaging for its N Brown own-label products from November 2024.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.