Retail TouchPoints

OCTOBER 15, 2020

The NRF Foundation has launched two new credentials in its RISE Up program in response to the coronavirus pandemic: COVID-19 Retail Operations and COVID-19 Customer Conflict Prevention. The credentials focus on developing skills to ensure associates and shoppers remain safe in-store, with the overall goal of keeping the economy open. The new training modules seek to streamline best practices from retailers and the Centers for Disease Control and Prevention (CDC) to create a more comprehensive tr

Management 262

Management ATS 262

Dezeen

OCTOBER 15, 2020

Rennes studio Atelier L2 has installed 20 wooden boxes as modular units for shops, exhibitions and hospitality businesses inside Ateliers des Capucins, a covered square in a 19th-century arsenal in Brest, France. The Ateliers des Capucins has been shortlisted for a Dezeen Awards 2020 in the large workspace interior category. The studio's brief was to design a number of shells in order to create an interior street with two floors inside the historical arsenal building, covering 5,000 square metre

Location 94

Location Shopping Marketing 94

Retail TouchPoints

OCTOBER 15, 2020

Macy’s has appointed Adrian Mitchell as its new CFO, effective Nov. 2. Mitchell will take on responsibility for leading all finance functions and will report to Macy’s Inc. Chairman and CEO Jeff Gennette. Felicia Williams, who has served as interim CFO since June 2020, will join CEO Action for Diversity & Inclusion as a Macy’s Inc. Fellow. This group brings together more than 1,300 CEOs and presidents of America’s leading businesses, academic institutions and nonprofits representing more tha

Home Furnishings 203

Home Furnishings Finance Promotions Management 203

RepslyBlog

OCTOBER 15, 2020

In today’s world of retail, CPG companies spend on average up to nearly one-third of its revenue on trade promotions, and for good reason – it’s an easy and great differentiator to set themselves apart from competing brands. A ccording to the PwC, w hen executed properly promotions can add 10-15 percent to the bottom line. But without mastering the art of promotions, it can certainly come with a heavy cost.

Promotions 52

Promotions 52

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

OCTOBER 15, 2020

Bed Bath & Beyond has entered into separate agreements to sell its Christmas Tree Shops retail banner, its institutional Linen Holdings business and a distribution center located in Florence, N.J. The company expects to generate a total of approximately $250 million in aggregate from the monetization of these assets as it continues to optimize its portfolio, potentially including the sale of additional non-core assets, as it seeks to further increase its financial strength and enhance share

Fulfillment 203

Fulfillment Shopping Location Planning 203

Retail TouchPoints

OCTOBER 15, 2020

The closure of bars and restaurants at the start of the COVID-19 pandemic meant demand at alcoholic beverage merchants, which were designated as essential retailers, spiked just as hard as it did for grocery retailers. These retailers also had to contend with a similarly sudden shift toward ecommerce — which in the case of ABC Fine Wine and Spirits meant a 2,000% YoY increase between early spring and mid-summer.

Management 165

Management Merchant Services Fulfillment Store Operations 165

Retail TouchPoints

OCTOBER 15, 2020

PetSmart Canada is now offering on-demand, same-day delivery service powered through the DoorDash Drive fulfillment platform. Shoppers can place their orders for contactless same-day delivery on PetSmart.ca or via the PetSmart mobile app. “We’re here to provide Canadian pet parents with the essential products they need, so they can shop with us safely, securely and in a way that fits their lifestyle,” said Alan Blundell, President of PetSmart Canada in a statement. “The

Fulfillment 127

Fulfillment Shopping 127

Retail TouchPoints

OCTOBER 15, 2020

Over the past several months, retailers have experienced challenges and changes they thought they would never see in 2020. Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. Mobile devices have become powerful payment instruments, on the way to replacing traditional cards for in-store purchases in many markets around the globe.

Payment Services 147

Payment Services Planning Accounting Loss Prevention 147