Tue.Sep 05, 2023

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Retail media: How retailers are becoming advertising giants

Retail Gazette

Shoppers browsing their favourite websites, from Argos to Amazon, may be bombarded with a raft of deals, however some may be more prominent than others. The positioning of product listings is just one way brands are working with retailers to advertise to the huge audience that many shopping websites attract. With millions of visitors each month – the UK’s most visited site Amazon gets 286m hits a month, according to SEM Rush – it’s no surprise why brands are trying to rea

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Jason Del Rey Explores the ‘Bare-Knuckled Battle’ Between Amazon and Walmart

Retail TouchPoints

Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon , Walmart and how technology is transforming retail. He even brought his findings to the airwaves (so to speak) as host of the podcast, Land of the Giants: The Rise of Amazon. Now he is digging into the evolution of both Amazon and Walmart, and the ongoing battle between the two companies to reign in the commerce realm.

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Vegan fast-food chain Mr Charlie’s heads to Australia

Inside Retail

US vegan fast-food chain Mr Charlie’s is opening its first location in Australia – in Redfern, Sydney – during the next few weeks. Dubbed the ‘vegan McDonald’s’, Mr Charlie’s’ store will feature the fast food giant’s signature colours of red and yellow and sell its own version of a Happy Meal – the Frowny. Located on Cope Street next to the Aboriginal Employment Strategy offices, the venue will also offer other plant-based dishes including three different types of burgers, an alt-chicken b

Location 279
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Lawmakers Urge SEC to Require Shein Prove it Doesn’t Use Forced Labor Before a U.S. IPO

Retail TouchPoints

A bipartisan group of 22 lawmakers from the U.S. House of Representatives has issued a letter to the Securities and Exchange Commission, urging the market regulator to require that Shein certify that it does not use Uyghur forced labor before the company is allowed to launch a U.S. IPO. While it has been reported by multiple sources that Shein is preparing for an IPO later this year, the company has thus far publicly denied these plans.

Fashion 278
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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36 shopper marketing and retail statistics you need to know

Tokinomo

The retail industry is constantly changing. Due to various external factors such as rising inflation or the COVID pandemic, customers are expecting much more from brands and retailers. To make sure that you are ahead of the curve, we’ve prepared a list with the most important shopper marketing and experience statistics you need to know.

Marketing 264
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Food Lion to Renovate and Restock 27 Partner Food Pantries

Retail TouchPoints

September is Hunger Action Month, and to mark it Food Lion will remodel and restock 27 partner food pantries across its operating area via its Food Lion Feeds program. As part of the annual Great Pantry Makeover event, Food Lion Feeds will provide more than 850 volunteer hours in its largest associate volunteer initiative and donate $310,000 , equivalent to 3.1 million meals.

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Pangaia Debuts Peer-to-Peer Resale Platform Powered by Digital IDs

Retail TouchPoints

Sustainable clothing brand Pangaia has teamed up with resale platform Archive to debut Pangaia ReWear, a peer-to-peer resale program that will enable one-click selling through an integration with Eon Digital IDs. The ReWear marketplace will initially launch in the UK with plans to expand to additional markets worldwide. “Pangaia ReWear is more than just a resale platform,” said Pangaia Collective in a statement.

Apparel 262
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Amyris offloads beauty brands following bankruptcy

Inside Retail

Synthetic biotech company Amyris is set to offload its clean beauty consumer brands as part of financial restructuring. According to Business of Fashion , there was speculation earlier this month that the beauty conglomerate was trying to sell off its brands to “satisfy creditors”. Following the decision, the company is set to offload seven consumer brands: Biossance, JVN Hair, Rose Inc, Pipette, MenoLabs, 4U by Tia and Stripes, the menopause care brand founded by Anglo-Australian actress Naomi

Finance 246
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VR for Retail Training: How to Leverage the Tech to Land Stronger Outcomes

Retail TouchPoints

As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday shopping. And if Amazon Prime Day sales and back-to-school shopping trends are any indication ( hint : we know they are), then this year’s Cyber 5 is going to be one for the books. Which means now is the time for retailers to reset and reevaluate. They’re likely asking questions of their marketing and sales team concerning performance and outputs.

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Retail real estate shortage looms in WA, CBRE predicts

Inside Retail

Retail real estate options in Western Australia are expected to be limited in the future with just 43,000sqm of new space being offered in Perth between now and 2026, according to CBRE’s latest WA Retail Market Overview. This will come as good news for landlords and have a positive impact on rental growth in the medium term, given the historical average is 116,000sqm of new supply over a three-year period.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Marks & Spencer Deploys AI-Powered Visual Compliance Solution Across 500 Stores

Retail TouchPoints

Marks & Spencer (M&S) has adopted AI-based technology, delivered on handheld devices, which compares images of products in stores to store-specific planograms, providing an instant view of shelf-level compliance. The SymphonyAI Retail CPG Store Intelligence technology is being rolled out across more than 500 stores. The insights generated by the solution will help create a connected store environment, giving store associates prioritized tasks to quickly bring shelves into full planogram

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Converse unveils limited-edition Upcycled sneakers

Inside Retail

Converse has released the limited-edition Upcycled Flannel Chuck 70s to meet customer demand for recyclable and ecological clothing. The Converse Upcycled Flannel Chuck 70 was inspired by 90’s fashion and the classic Chuck Taylor All-Star. Featuring the the Chuck 70 Hi in red and Ox in black, the uppers are constructed from pre-loved flannel shirts, with small differences in pattern and tones distinguishing each pair from the next.

Fashion 244
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Scaling Up Sales in Enterprises: Weighing Discounts Against Free Shipping

Wiser

When it comes to online retail, pricing strategies can make or break a business’s success. Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. Discounts have been a traditional marketing tactic for as long as commerce itself has existed. The psychological allure of getting a product for less than its original price is undeniably effective, enticing customers to purchase more.

Shipping 148
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Diamonds Are Not A Girl’s Best Friend–An Elevated Shopping Experience Is

Retail Focus

Shopping is an experience. You can have all the sparkling jewels, intricate designs, and sophisticated styles in-store, but if people don’t want to come, they will stick to online shopping from the couch. Taking this into consideration, NELSON Worldwide designed London Jewelers’ newest jewellery boutique in Short Hills, New Jersey to be a retail destination, allowing visitors to peruse endless jewellery displays, try things on, and have fun with it – because the selection process should be just

Shopping 147
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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The importance of cybersecurity in the rail industry

Cisco Retail

The railway industry is increasingly embracing new systems and technologies to enhance operational efficiency, safety, and connectivity. As operators move on from their legacy systems, there is an ever-increasing number of connections and complexity to deal with from a security standpoint. Expanded connectivity means increased chances for cyber criminals to disrupt critical infrastructure and global economies.

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SHEIN & Klarna announce ‘In Pink We Trust’ UK Tour

Retail Focus

SHEIN and Klarna are excited to be hitting the road together on their immersive ‘In Pink We Trust’ tour bus this September. Stopping off at key shopping destinations across the country including London, Birmingham and Manchester, visitors will be able to experience the world of SHEIN by discovering new knitwear, denim, partywear and accessory collections in the decadent walk-in wardrobe.

Fashion 147
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The importance of cybersecurity in the rail industry

Cisco Retail

The railway industry is increasingly embracing new systems and technologies to enhance operational efficiency, safety, and connectivity.

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Indigo announces first-of-its-kind urban concept store

Retail Focus

For 25 years Indigo has been its customers’ self-declared “Happy Place”, a community haven of joyful discovery. Today, the company has announced they are taking this concept one step further by opening the doors this fall to a radically different 16,000 ft 2 shopping experience. This new urban concept store at The Well in the King West neighbourhood of Toronto marks an evolution for the brand.

Fashion 147
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Under Armour taps John Varvatos as chief design officer

Retail Dive

The fashion designer has already been working with the struggling athletic apparel brand for some time this year.

Apparel 130
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“Bold and adventurous”: Why men’s jewellery is having a moment

Inside Retail

Men’s jewellery is having a moment. Thanks to the reshaping of gender norms by younger generations, as well as male celebrities, sports stars and influencers embracing statement jewellery, a growing number of men are accessorising with jewellery. According to IBISWorld data, fashion jewellery spending in Australia is expected to rise 3 per cent between 2023 and 2028, to $864 million annually.

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How to securely scale telehealth adoption

Cisco Retail

Patients today expect ease, convenience, efficiency, and a digital experience when accessing healthcare services. To deliver on these high expectations, technology must bring contextual intelligence, communication, and data to the proper point of care. The future of this healthcare technology revolution rests in IT’s hands as those teams now need to manage applications, devices, data, and workflow while balancing a significantly higher cybersecurity risk.

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How dark patterns help brands like Temu and Shein to drive sales

Inside Retail

In the ever-evolving digital landscape, user experience (UX) design has emerged as a pivotal aspect of online interactions. Well-crafted UX design strives to enhance user satisfaction by providing a seamless and intuitive online experience. However, lurking in the shadows are what are known as ‘dark patterns’, intricately designed digital experiences that exploit human psychology – often at the expense of users’ best interests.

Consumer 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Taming AI Frontiers with Cisco Full-Stack Observability Platform

Cisco Retail

The Generative AI Revolution: A Rapidly Changing Landscape The public unveiling of ChatGPT has changed the game, introducing a myriad of applications for Generative AI, from content creation to natural language understanding. This advancement has put immense pressure on enterprises to innovate faster than ever, pushing them out of their comfort zones and into uncharted technological waters.

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Pumpkin spice latte season is here. But is the cult drink’s popularity waning?

Inside Retail

In the northern hemisphere, fall is right around the corner. And just like the changing colors of the leaves and the cold nip in the air, the arrival of pumpkin-spice flavoured food products and merchandise feels inevitable. In 2022, Starbucks , the first American coffee brand to promote pumpkin spice lattes, launched the popular drink on August 30.

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My Journey to Cisco: Fulfilling a Dream and Finding Family

Cisco Retail

As a young college student, I was introduced to the world of networking, and from that moment, I knew Cisco was where I belonged. The way its technology connected the world and empowered businesses left an indelible mark on my heart and set the course for my life’s journey. After college, I embarked on a path to turn my dream of working at Cisco into reality, immersing myself in learning and building up my skills.

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From nanotech to sneakers: How Crep Protect is disrupting footwear care

Inside Retail

In a world where sneakers have transcended their functional purpose to become a powerful form of self-expression, one brand stands out as a pioneer in helping consumers preserve the pristine allure of their most cherished footwear. The UK’s Crep Protect, founded in 2012 by three brothers, Imran, Nohman and Rizwan Ahmed, has become synonymous with sneaker care and protection , offering innovative solutions that cater to the desires of sneaker enthusiasts worldwide.

Fashion 130
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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B&M buys 51 Wilko stores as HMV rescue deal falters

Retail Gazette

B&M has snapped up 51 Wilko stores as HMV owner Doug Putman’s bid to buy the majority of its shops falters. The discount retailer paid £13m for the stores, and it does not expect to need regulatory clearances for the acquisition. The B&M deal comes as Putman faced resistance from Gordon Brothers to finance his proposed acquisition of 300 stores, according to Sky News.

Finance 124
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Lego to invest $1.4B in sustainability as it pledges net-zero emissions by 2050

Retail Dive

The Danish toy manufacturer plans to reduce its environmental impact by designing carbon neutral factories and producing more renewable energy.

Planning 117
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BREAKING: Wilko to close 52 stores as it makes 1,300 redundancies

Retail Gazette

Wilko is to close 52 stores and make more than 1,300 staff redundant as talks continue with potential buyers for the remainder of the business. The news come as B&M snapped up 51 stores from the collapsed retailer for £13m this morning. Administrator PwC said it was “actively working with potential buyers”, however the 52 stores set to close “do not form part of any ongoing interest in the Wilko store portfolio” Some 1,016 workers are based in the stores impacted, wh

Finance 121
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How J.C. Penney is pivoting its brand as part of $1B company turnaround plan

Retail Dive

Chief Customer Officer Katie Mullen details how the department store chain is strengthening its focus on inclusivity and community.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.