Thu.Mar 06, 2025

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AI in omnichannel retail: How technology is shaping consumer behavior

Retail Customer Experience

The role of AI is not only to act as a tool but also to mark a complete revolution in the omnichannel space. Streamlining the processes and amplifying personalization ultimately empowers AI to present seamless experiences and helps meet customer expectations accurately.

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Australian retailer Ally Fashion collapses, will shutter 51 stores immediately

Inside Retail

Retailer Ally Fashion has been ordered into liquidation after an application by a landlord for outstanding rent. Founded in 2001, the company expanded its national footprint to 160 stores. Now, 51 stores will close immediately, resulting in the loss of 250 jobs. Staff members of the 109 remaining stores will continue to work in the short term. The Federal Court of Australia appointed Jeff Marsden and Duncan Clubb of BDO Australia as liquidators on February 28.

Fashion 226
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Elon Musk Suggests USPS, Amtrak Should Be Privatized: ‘We Should Privatize Everything We Possibly Can’

Retail Wire

Elon Musk floated the notion that Amtrak and USPS should be privatized.

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Sustainability, traceability, and trust: A new standard for Australian brands

Inside Retail

As sustainability becomes a driving force in the retail sector, Australian brands are under increasing pressure to provide transparent, verifiable assurances of their environmental and socially responsible contributions. Conscious consumers demand more than just ethical promises they want proof. This is where Testex and the Oeko-Tex Made in Green label add immense benefits.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Lincoln Recall: Over 35,000 Navigators Recalled Due to Fire Risk

Retail Wire

Lincoln is recalling the dangerous Navigators.

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Wesfarmers to book up to $130 million profit from BPI structure wind up

Inside Retail

Wesfarmers expects to book a $80 million to $130 million one-off pre-tax profit related to its winding up of its BPI No 1 property structure in September. The company said the surplus reflects the estimated fair value uplift associated with the asset and the unwinding of the structure. The wind-up will result in Wesfarmers taking full ownership of the 15 Bunnings warehouse properties in the structure, repaying all BPI noteholders when the notes mature in September.

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AliExpress emerges as Australia’s most downloaded shopping app

Inside Retail

AliExpress has become Australia’s most downloaded shopping app, surpassing Amazon, as shoppers become more budget-conscious amid rising cost of living. “Australians are seeking smarter ways to shop, and AliExpress is delivering on that demand with faster delivery, exclusive app deals, and an unmatched variety of products,” said Alfy Zhang, country manager of AliExpress Australia and New Zealand. “Our dedication to streamlining logistics, delivering cross-border orders in

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Budget tax hikes force HMV to pause UK expansion

Retail Gazette

HMV has put its UK expansion on hold and will instead open new stores in Ireland and Belgium, citing rising wage costs set to take effect next month. Phil Halliday, MD of the entertainment retailer, said the company had hoped to open up to 10 more UK stores this year but had to pause those plans as it worked to maintain profitability despite strong sales growth.

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Jack Daniel’s Parent CEO Calls Canada’s Ban on US Alcohol an Overreaction to Tariffs

Retail Wire

CEO of Jack Daniel's parent company Brown-Forman called Canada's response to tariffs "disproportionate.

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What does Barry Williams’ return mean for Poundland?

Retail Gazette

Former Poundland boss Barry Williams was parachuted back onto the board of the discount chain at the start of the year as owner Pepco looked to address its struggling performance. Williams stepped back from the helm of the value retailer in September 2023, when Pepco moved him across to head up and turnaround the group’s European sister chain.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Southwest Airlines To Close Down 2 Crew Bases in Texas & Florida. Here Are the Details

Retail Wire

Southwest Airlines continues its downsizing efforts.

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David’s Bridal wants to be a retail, AI and media powerhouse. And named a new CEO to lead the way

Retail Dive

Kelly Cook is now chief executive as the bridal retailer evolves into an asset-light company and enters its “Aisle to Algorithm” era.

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Scoop Up Happiness: Ben & Jerry’s Free Cone Day Returns

Retail Wire

Ben & Jerry's free cone day returns on Tuesday, April 8.

Returns 130
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Adaptability: The Must-Have Skill for Network Engineers in the AI Era

Cisco Retail

Discover how you can embrace the AI era and thrive as a network engineer in "The AI Break," a new blog series from the mind of Kareem Iskander, Lead Technical Advocate.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Big Savings Alert: Shake Shack Introduces Combo Meal Deal

Retail Wire

Customers can now get a combo meal at Shake Shack for under $10.

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Macy’s stores on the chopping block weigh on holiday sales

Retail Dive

Thanks to revamped locations and gains at Bloomingdale’s and Bluemercury, though, the department store continues its turnaround with some strength.

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Pi Day at 7-Eleven: Discounts Extend Beyond Pizza

Retail Wire

7-Eleven has great Pi Day discounts for customers on March 14.

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Boots owner strikes $10bn takeover deal with US private equity giant

Retail Gazette

Boots is set to be sold to US private equity firm Sycamore Partners as part of a $10bn deal that will take its parent company, Walgreens Boots Alliance (WBA), private. The transaction, expected to be completed by the end of 2025, raises significant questions about the future of Boots and its almost 2,000 stores across the UK. Under the terms of the agreement, Sycamore will acquire WBA at $11.45 per share, an 8% premium on the companys closing price.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Wendy’s Plans To Open 1,000 New Restaurants, Hit $18 Billion in Sales by 2028

Retail Wire

Wendy's has big plans, according to the latest buzz coming out of its Investor Day presentation led by CEO Kirk Tanner.

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Retailers are pushing payment modernization as customers ask for more

Retail Dive

A KPMG survey found that a majority of retailers plan to keep updating their payment programs to keep up with consumer tech demands.

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Dunkin’ Announces the Return of the Dunkalatte, Plus New Spring Menu Offerings

Retail Wire

Dunkin' has unveiled its full spring menu.

Returns 130
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Luxury shoppers embrace AI, but remain wary of sharing personal information

Retail Dive

Two-thirds of luxury fashion customers use AI when they browse online but are cautious about the details they provide, according to a Saks Global survey.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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How to Master Retail’s Multi-Format Future

Miller Zell

How do you design and deploy a multi-format store fleet with a variety of store sizes, layouts and experiences to optimize brand reach and customer engagement?

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Dollar Tree names Express vet CFO

Retail Dive

Stewart Glendinning, former CEO of the apparel retailer, first came to the company in January to lead a review of strategic alternatives for the Family Dollar banner.

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SimonCRE Acquires 64 Acres for Mixed-Use Project in Mesa, Arizona

Shopping Center

Mesa, Ariz. SimonCRE has acquired 64 acres of land for a new mixed-use development, dubbed Medina Station, in Mesa, roughly 20 miles outside Phoenix. Plans for the roughly 305,335-square-foot… The post SimonCRE Acquires 64 Acres for Mixed-Use Project in Mesa, Arizona appeared first on Shopping Center Business.

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How Walmart Connect is growing the ‘connective tissue’ of retail media

Retail Dive

The launch of its Display Advertising API gives brands more opportunities to bridge the gap between offsite and paid search ads to drive performance.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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A month later: The lasting impact of Cisco Live

Cisco Retail

Catch up with the key announcements, session replays and lasting moments of Cisco Live Amsterdam 2025.

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Hanley Investment Arranges Sale of Single-Tenant Retail Pad Property in Metro Minnesota

Shopping Center

Coon Rapids, Minn. Hanley Investment Group Real Estate Advisors has arranged the sale of a newly constructed, 3,893-square-foot single-tenant retail pad in the Coon Rapids suburb of Minnesota. Fast-casual… The post Hanley Investment Arranges Sale of Single-Tenant Retail Pad Property in Metro Minnesota appeared first on Shopping Center Business.

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Marcus & Millichap Brokers Sale of 14,257-Square-Foot Retail Property in Queens

Shopping Center

Queens, New York Marcus & Millichap has brokered the $4.4 million sale of a 14,257-square-foot retail property in the Jamaica neighborhood of Queens. The three-story property, which was vacant… The post Marcus & Millichap Brokers Sale of 14,257-Square-Foot Retail Property in Queens appeared first on Shopping Center Business.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.