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The role of AI is not only to act as a tool but also to mark a complete revolution in the omnichannel space. Streamlining the processes and amplifying personalization ultimately empowers AI to present seamless experiences and helps meet customer expectations accurately.
John Lewis Partnership is increasing pay for its 65,000 Partners, with shop floor colleagues set to receive up to a 9.4% boost from April. The 114m investment will see the standard hourly rate rise to 12.40 outside London and 13.85 within the M25. Those in specialist roles will earn 13.39 per hour, increasing to 14.96 in London. The high street giant said Partners who make an “exceptional contribution” will receive an additional 2% increase, taking the total potential pay rise to 9.4
Retailer Ally Fashion has been ordered into liquidation after an application by a landlord for outstanding rent. Founded in 2001, the company expanded its national footprint to 160 stores. Now, 51 stores will close immediately, resulting in the loss of 250 jobs. Staff members of the 109 remaining stores will continue to work in the short term. The Federal Court of Australia appointed Jeff Marsden and Duncan Clubb of BDO Australia as liquidators on February 28.
HMV has put its UK expansion on hold and will instead open new stores in Ireland and Belgium, citing rising wage costs set to take effect next month. Phil Halliday, MD of the entertainment retailer, said the company had hoped to open up to 10 more UK stores this year but had to pause those plans as it worked to maintain profitability despite strong sales growth.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
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Former Poundland boss Barry Williams was parachuted back onto the board of the discount chain at the start of the year as owner Pepco looked to address its struggling performance. Williams stepped back from the helm of the value retailer in September 2023, when Pepco moved him across to head up and turnaround the group’s European sister chain.
Din Tai Fung has terminated its franchise rights in Australia, ending its partnership with local operators after facing penalties for underpaying workers. The Taiwan-based restaurant chain confirmed to 7News that it has withdrawn from its Australian franchise agreement but stated that any plans regarding the Australian market are still under evaluation.
Din Tai Fung has terminated its franchise rights in Australia, ending its partnership with local operators after facing penalties for underpaying workers. The Taiwan-based restaurant chain confirmed to 7News that it has withdrawn from its Australian franchise agreement but stated that any plans regarding the Australian market are still under evaluation.
Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. With more than 8,000 stores, Verizon ranks among the top six largest retailers in the country by store count, outpacing even Walmart. And that number continues to grow last year, Verizon added 1,000 stores, and 1,000 more are on the way this year at a pace of two to three openings per day.
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AliExpress has become Australia’s most downloaded shopping app, surpassing Amazon, as shoppers become more budget-conscious amid rising cost of living. “Australians are seeking smarter ways to shop, and AliExpress is delivering on that demand with faster delivery, exclusive app deals, and an unmatched variety of products,” said Alfy Zhang, country manager of AliExpress Australia and New Zealand. “Our dedication to streamlining logistics, delivering cross-border orders in
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Selling your home may be a daunting task, but with the right staging methods, you can manage to stand out and attract potential buyers. Home staging is the process of fitting a property for sale by enhancing allure appearance, making it more attractive, and allowing buyers to visualise themselves filling a place the scope. Whether youre working with estate agents in Mansfield or selling independently, staging your home right can significantly impact the speed and achievement of the deal.
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Dollar Tree has found its new Chief Financial Offer. Starting March 30, 2025, Stewart Glendinning will take the role after initially joining the company in a senior role to support Dollar Tree’s enterprise-wide transformation. Earlier this year, Glendinning supported key initiatives within the company’s finance organization and helped review and establish strategic alternatives for the broader business.
Primark has officially opened its first-ever standalone Primark Home store today, 6th March, in Belfast. The launch marks a 2 million investment in the city centre and has created 43 new jobs, bringing Primarks total workforce in Belfast to over 400 and more than 1,300 across Northern Ireland. The store, located in Fountain House on Donegall Place, sits just a short distance from Primarks flagship Bank Buildings store.
Selfridges has unveiled its new biannual campaign, Obsessions, a celebration of the most irresistible ideas and objects of the season. Launching across its London, Manchester, and Birmingham stores, as well as online, Selfridges Obsessions curates a mix of trending cultural fascinations, niche interests, and enduring classics. A long-time champion of discovery and innovation, Selfridges introduces 12 Obsessions for Spring/Summer 2025 (SS25), ranging from chess and martinis to matchsticks and hot
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Network Rail Property has introduced two new GAILs bakeries at London Bridge and London Liverpool Street stations, marking GAILs expansion into travel retail. The London Liverpool Street station store, which opened in February, occupies 2,730 sq ft of retail space in a key location within one of Londons busiest transport hubs. The bakery provides an all-day dining experience featuring coffee, handmade bread, pastries, sandwiches, and other freshly prepared options.
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