Retail Focus
NOVEMBER 18, 2024
When it comes to renting, choosing the right tenancy agreement can make a real difference in your experience. Whether you’re after stability, flexibility, or a mix of both, understanding the most common types of tenancy agreements can help you make the best choice. With help from SAM Conveyancing , here’s a rundown on the agreements you’re likely to encounter. 1.
Inside Retail
NOVEMBER 18, 2024
It’s not easy to be a mid-market retailer in Australia right now. There is increased competition from e-commerce players, the local market and major international brands. There is also subdued consumer sentiment and the rising cost of doing business. Growth opportunities are hard to come by. Even so, retailers offering a strong value proposition and attractive shopping experience are gaining steadfast shoppers.
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Retail TouchPoints
NOVEMBER 18, 2024
Breanna Moreno has always been an expert at efficiency. That’s why, when she joined True Classic in 2020 as the brand’s first employee, her mandate was to build and scale teams to ensure processes were cost-effective but always served the customer well. “I always look at processes to understand them from a consumer standpoint, asking, ‘What is friction?
Inside Retail
NOVEMBER 18, 2024
The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. For Jim Ritchie, founder and strategy partner at branding agency US+US, the price drop class action and ACCC legal action against the Australian supermarket points to something much larger.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail Gazette
NOVEMBER 18, 2024
Harvey Norman made its English debut last month in the unlikely location of Merry Hill Shopping Centre in Dudley. The Australian electricals and homewares retailer, which has over 300 stores worldwide, has had a lengthy period testing the waters in Northern Ireland for the last 15 years. While the rural suburbs of Dudley may seem like an unusual launchpad for the retailer, which generated £4.6bn (AUS$8.86bn) in global sales last year, to make its English debut, there is method in the madness fro
Inside Retail
NOVEMBER 18, 2024
Bunnings breached privacy laws by using facial recognition technology (FRT), the Privacy Commissioner determined. From November 2018 to November 2021, Bunnings implemented a trial FRT at 63 stores in Victoria and NSW, capturing the faces of every visitor. Privacy Commissioner Carly Kind said that while her office acknowledges the potential for the technology, its benefits must be weighed against its impact on privacy rights. “In this instance, deploying facial recognition technology was th
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
365 Retail
NOVEMBER 18, 2024
Dune London has officially reopened its newly renovated store at Westfield White City , unveiling an elevated flagship concept that promises a more engaging and immersive shopping experience. The 101 sqm space showcases the latest in-store design from Dune London’s creative and store development teams, blending luxurious aesthetics with functional enhancements.
Inside Retail
NOVEMBER 18, 2024
Last month, food delivery company Deliveroo expanded its ‘Deliveroo Shopping’ service into Singapore, enabling consumers to order retail goods on demand, alongside its existing restaurant food and grocery offering. The launch coincides with the company’s 9th anniversary in Singapore. Targeting the missing gap The company recently conducted a consumer survey that found 68 per cent of respondents now use food delivery daily, with 80 per cent of those surveyed expecting to use delivery for other ne
Retail TouchPoints
NOVEMBER 18, 2024
A federal judge for the U.S. District Court for the Eastern District of Texas has struck down the U.S. Department of Labor’s (DOL) April 2024 rule aimed at expanding the scope of overtime pay eligibility. The National Retail Federation (NRF) lauded the move, with the trade association’s EVP of Government Relations David French saying in a statement that the rule would have “curtailed retailers’ ability to offer the most flexible, generous and tailored benefits packages to lower-level exempt empl
Inside Retail
NOVEMBER 18, 2024
Vitamin patches are a niche but growing product category. According to market research firm Future Market Insights , the industry is valued at US$6.6 billion today and is projected to grow at a compound annual growth rate of 4.7 per cent to US$10.4 billion in 2034. The increasing awareness of health concerns, largely brought about by the pandemic, paired with a growing interest in wellness products have created a market for patches that allow people to absorb vitamins through their skin.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Focus
NOVEMBER 18, 2024
Peel Retail & Leisure has announced the opening of Pret A Manger at Gloucester Quays, bringing the popular British sandwich and organic coffee chain to the city for the first time. This announcement follows a series of food and beverage openings at Gloucester Quays – including a new Subway also now open on High Orchard Street – adding to the destination’s growing food options for its diverse catchment of all-day shoppers and locals and strengthening its reputation as a top 10 UK outlet.
Inside Retail
NOVEMBER 18, 2024
After several starts and stops, Capri Holdings and Tapestry Inc have officially terminated their plans to merge as of November 14. The termination of the definitive agreement, which the companies entered into in August last year, comes a month after the companies said they would appeal the US District Court for the Southern District of New York’s decision to allow the Federal Trade Commission to block the US$8.5 billion merger.
365 Retail
NOVEMBER 18, 2024
B&Q has announced the integration of two electric HGVs (heavy-goods vehicles) into its home delivery fleet, with a third set to join in early 2025. This initiative is a significant milestone in the retailer’s commitment to sustainable home deliveries and reducing environmental impact. Plans are also in place to add smaller electric vans for local deliveries in the new year.
A1 Retail
NOVEMBER 18, 2024
LED display brand, Absen has once again partnered with the UK’s first carbon neutral digital sign specialist, EcoVista and Retail & Lifestyle destination media experts, Limited Space to transform digital advertising within Romford’s go-to shopping centre, The Liberty. Located centrally in the heart of Romford, Essex, The Liberty, which welcomes an annual footfall of 23 million, has recently embarked on a multi-year £7million renovation, including the introduction of innovative digital signag
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
I Vend
NOVEMBER 18, 2024
The term omnichannel has been part of the retail world since around 2010. And still omnichannel retail continues to grow – at a predicted average of 16.4% CAGR between 2020 and 2027 taking it to a global value of US $16.9 billion. iVend’s Retail Management Solution iVend helps enterprise retailers run efficiently and effectively. Read about how we help streamline retail operations.
Retail Times
NOVEMBER 18, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A Retail Times’ sponsored post By Dan Edelman, general manager, UK Merchant Services at American Express Small, independent retailers play a huge role across the UK, bringing vibrancy and acting as the heartbeat of local communities.
Inside Retail
NOVEMBER 18, 2024
Rag & Bone will celebrate the grand opening of its flagship store in Double Bay, Sydney on November 29. Located at 31-33 Knox Street, the new store features a curated selection of menswear and womenswear collections, including tailored jackets, modern denim, outerwear, accessories, and footwear. “This new store is designed to offer an immersive experience that captures the essence of Rag & Bone, blending timeless design with an unmistakable edge,” said Paul Smith, MD of Signa
Retail TouchPoints
NOVEMBER 18, 2024
The holiday season is upon us and will mark a huge boost in revenue for most retailers. Though Thanksgiving week is when the bulk of holiday shopping is done (read: Grey Thursday, Black Friday, Small Business Saturday, Cyber Monday), this year consumers started shopping earlier than ever, solidifying that Christmas creep is alive and well. Meanwhile, retailers and industry insiders are debating the following: Do people still stand in line for Black Friday deals?
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Times
NOVEMBER 18, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Amazon and Asda have today announced that Amazon customers can now take advantage of parcel pickup and label-free, box-free returns at more than 700 Asda stores. Just in time for the festive season, eligible Amazon orders can be picked up in most Asda stores across the UK, with more locations to be added throughout the […] If you want more informat
Retail Gazette
NOVEMBER 18, 2024
Morrisons has completed a major debt restructuring, including the repayment of an additional £200m, bringing its total debt reduction to £2.4bn since its acquisition by Clayton, Dubilier & Rice. The supermarket giant confirmed it has now reduced its debt by nearly 40%, from £6.2bn to £3.8bn. The restructuring included extending its Term Loan Facilities from 2027 to 2030 and reducing both the cost of the debt and the overall debt level.
Retail TouchPoints
NOVEMBER 18, 2024
Calling North America its “most exciting growth opportunity where we see excellent prospects for further growth in our airport business,” WH Smith plc predicts that it will operate approximately 500 stores in this region by 2028, with the airport business comprising about 85% of the total North American division. As of Aug. 31, 2024, the retailer operated a total of 341 travel-related stores in North America, and 1,253 locations globally.
Retail Gazette
NOVEMBER 18, 2024
Asda and Amazon have launched a new parcel pick-up and label-free, box-free return service at over 700 of the supermarket’s stores. Eligible Amazon orders will now be able to be collected at most of the supermarket’s stores across the UK, with more locations set to be added across the coming months. The tie-up is designed to make shopping at the grocery giant more convenient for customers, who will be able to do their weekly shopping alongside collecting and returning their parcels in one
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Times
NOVEMBER 18, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Junction 32, Yorkshire’s leading outlet shopping destination, is delighted to announce that another brand is set to join its new store lineup: Dune London. Opening on Tuesday 19th November, the 2,257 square foot store, will be a go-to destination for premium footwear and accessories, across both men’s and women’s categories.
Retail Gazette
NOVEMBER 18, 2024
Sephora is planning to open 20 UK stores as the makeup retailer ramps up its bricks-and-mortar expansion. CEO Guillaume Motte insisted he wanted to double the size of the company in Britain by launching new shops as well as expanding its online channel, The Times reported. Speaking to the newspaper, he said: “We’re probably looking in the next two to three years to have at least 20 stores in the UK.” The executive said he was confident the brand would prove successful in the UK this
Retail Times
NOVEMBER 18, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! One of the UK’s newest and leading hair tool brands Bellissima will be raising the bar in its marketing strategy, taking the launch of the new Prodigy Air Styler tool to new heights in a large DOOH activation at Waterloo station, reaching over 1 million individuals over a two-week period.
Retail TouchPoints
NOVEMBER 18, 2024
Dollar Tree has made three C-suite appointments following the departure earlier this month of Rick Dreiling, who, citing health reasons, stepped down from his roles as Chairman and CEO of Dollar Tree. The low-price retailer has promoted Steve Schumacher to EVP and Chief People Officer; he had been doing the latter job on an interim basis for the past six months.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times
NOVEMBER 18, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Price remains a significant factor in spending decisions this festive season, with nearly two-thirds of Brits (62%) maintaining or reducing their budget compared to last year, according to new Accenture research.
A1 Retail
NOVEMBER 18, 2024
Peel Retail & Leisure has announced the opening of Pret A Manger at Gloucester Quays, bringing the popular British sandwich and organic coffee chain to the city for the first time. This announcement follows a series of food and beverage openings at Gloucester Quays – including a new Subway also now open on High Orchard Street – adding to the destination’s growing food options for its diverse catchment of all-day shoppers and locals and strengthening its reputation as a top 10 UK outlet.
Retail Times
NOVEMBER 18, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Red Sea shipping crisis has hit headlines again recently, following a series of Houthi attacks on the 163,759-deadweight tonnage M/V Sounion tanker. Occurring late in the summer, the attack and subsequent disruption of shipping operations in the Red Sea has the potential to have more of an economic impact across the globe at a […] If you want m
A1 Retail
NOVEMBER 18, 2024
Junction 32, Yorkshire’s leading outlet shopping destination, is delighted to announce that another brand is set to join its new store lineup: Dune London. This month, the 2,257 sq ft store, will be a go-to destination for premium footwear and accessories, across both men’s and women’s categories. The brand’s renowned product offering, as well as its new Autumn Winter collection, will be available at reduced outlet prices.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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