Retail Dive

FEBRUARY 10, 2025

Think one carrier is enough? These five shipping myths might be costing you time, money, and customers.

Shipping

Retail TouchPoints

FEBRUARY 10, 2025

Cybercriminals are increasingly employing social engineering tactics to catch people when theyre exercising what psychologist Daniel Kahneman calls System 1 thinking : A mode of cognitive processing characterized by making quick decisions and judgments based on patterns and experiences. Many of us have shared the following experience: Youre going about your day when you receive a text saying your package from Amazon couldnt be delivered and you need to log into your account to resolve the issue.

Consumer

365 Retail

FEBRUARY 10, 2025

Lidl has announced a market-leading pay increase for 28,000 hourly-paid colleagues, with new rates coming into effect in March 2025. Entry-level pay will rise to 12.75 nationally, up from 12.40 and increasing to 13.65 with length of service. Meanwhile, in London, new starters will see pay rates go up to 14.00, increasing to 14.35 over time. These new hourly rates come in ahead of the governments updated National Living Wage (NLW) in April, exceeding it by over 50p.

Supermarket

Retail TouchPoints

FEBRUARY 10, 2025

Following a year when Skechers generated record sales of $8.97 billion , a 12.5% increase over 2023, the footwear brand plans to continue its aggressive store expansion in 2025 by opening 180 to 200 locations. Skechers opened its 5,000 th store in Bogot, Colombia in February 2024 , at which time Skechers President Michael Greenberg said the brand was on its way to a total of 10,000 stores.

Planning

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Inside Retail

FEBRUARY 10, 2025

New Zealand’s Commerce Commission is seeking opinions to help it decide whether or not to grant clearance to Woolworths proposed acquisition of Beak & Johnston. In its preliminary statement, the Commerce Commission outlines the key competition issues it considers important in making the decision. At this stage, we consider our investigation will likely focus on whether the Proposed Acquisition would be likely to substantially lessen competition in the relevant market (or markets) due t

Marketing

Retail TouchPoints

FEBRUARY 10, 2025

A consortium of private investors led by the current CEO and President of Southeastern Grocers Inc. , along with C&S Wholesale Grocers , has acquired Southeastern Grocers and its Winn-Dixie and Harveys Supermarket banners. Southeastern Grocers (SEG) had been sold to Aldi in August 2023 , an acquisition that was completed in March 2024. Financial terms of the current deal were not disclosed.

Grocer

Retail Gazette

FEBRUARY 10, 2025

Lidl has announced a market-leading pay increase for 28,000 of its hourly-paid colleagues, with the new rates coming into effect in March 2025. Entry-level pay at the German discounter will rise to 12.75 nationally, up from 12.40 and increasing to 13.65 with length of service. Meanwhile, in London, new starters will see pay rates go up to 14.00, increasing to 14.35 over time.

Marketing

A1 Retail

FEBRUARY 10, 2025

IKEA is creating 150 jobs to steward its most innovative city store to date, opening Spring 2025 In an overwhelming response, IKEA has received 3,730 applications in just six days for its highly anticipated Oxford Street store. The exceptional interest in the 150 available positions marks the largest-ever response the home furnishing retailer has seen in the UK, shattering all previous recruitment records.

Home Furnishings

Inside Retail

FEBRUARY 10, 2025

Yum China Holdings, the operator of KFC and Pizza Hut in China, defied economic headwinds, delivering record-breaking revenue and significant expansion last year. The companys strong performance led to a 5.1 per cent rise in its Hong Kong-listed shares to HKD382.80 (US$49.15) last Friday, while its New York-listed stock soared 9.1 per cent to $49.65.

Marketing

Retail TouchPoints

FEBRUARY 10, 2025

Sundays Super Bowl LIX faceoff between the Philadelphia Eagles and the Kansas City Chiefs was action-packed from start to finish and, as is always the case, much of the action happened between plays. During one of those breaks, Fox commentators shared an interesting look at how the economics of footballs biggest event have evolved since the first Super Bowl in 1967 (which wasnt yet called the Super Bowl, but rather the AFL-NFL World Championship).

ATS

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Retail Gazette

FEBRUARY 10, 2025

JD Sports has earned a place on the CDP Climate A list for 2024 as a result of its environmental efforts. CDP (Carbon Disclosure Project) is a global non-profit organisation that monitors the environmental performance, and in particular the carbon emissions, of companies. The sportswear retailer earned its place on the Climate A list in recognition of its status as a leader in environmental transparency and action.

Fashion

Wiser

FEBRUARY 10, 2025

When competing in today’s retail landscape, understanding the subtleties of pricing strategies across major retailers is not just importantit’s essential for staying ahead. Our latest report, “Pricing Strategies Unveiled,” provides an in-depth analysis of in-store and online pricing across major US retailers that could transform the way you approach pricing within your organization.

Consumer

365 Retail

FEBRUARY 10, 2025

Serial entrepreneur, retail magnate and former Dragons Den star, Theo Paphitis, is confirmed to headline at the 2025 Retail Technology Show (RTS), the annual event that connects Europes most forward-thinking retailers and leading tech innovators. Debuting in its new home, ExCeL London, RTS will welcome 15,000 retail professionals to explore its retail carnival on 02 & 03 April 2025 , bringing the wonder of retail to life at the industrys flagship event that celebrates innovation and fast-for

ATS

Shopping Center

FEBRUARY 10, 2025

Lake Grove, N.Y. Mall giant Simon Property Group has unveiled plans for a multimillion-dollar transformation of Smith Haven Mall in the Long Island village of Lake Grove. The redevelopment… The post Simon Unveils Plans for Multimillion-Dollar Transformation of Smith Haven Mall on Long Island appeared first on Shopping Center Business.

Planning

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Retail Times

FEBRUARY 10, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl has announced a market-leading pay increase for 28,000 hourly-paid colleagues, with new rates coming into effect in March 2025. Entry-level pay will rise to 12.75 nationally, up from 12.40 and increasing to 13.65 with length of service.

Marketing

365 Retail

FEBRUARY 10, 2025

Queensgate Peterborough has announced that Goldsmiths will be significantly expanding its presence within the shopping centre, increasing its store size by 139%. The jeweller will launch a 6,674 sq ft unit adjacent to Skechers, providing more access to luxury brand collections. The new store, made possible by the amalgamation of two units, is set to open this summer following landlord investment.

ATS

Retail Times

FEBRUARY 10, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op has launched its inaugural Women in Leadership Programme in Logistics to support the development and progression of female talent, in what has often been seen as a male dominated sector. Providing a launchpad for new, aspiring individuals to take their first steps into Logistics leadership and management – as well as for established superviso

Management

A1 Retail

FEBRUARY 10, 2025

Iceland Foods has been awarded the Feefo Platinum Trusted Service Award, recognising its ongoing commitment to delivering world-class customer experience. The Feefo Platinum Trusted Service Award is an independent seal of excellence, granted only to businesses that consistently exceed customer expectations. This accolade reflects Iceland Foods dedication to providing exceptional value, service, and customer benefits.

Customer Experience

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail Times

FEBRUARY 10, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! UK companies that invest in management apprenticeships are reaping the rewards, with new research from Oxford Economics revealing that 12,100 apprentices added an extra 106.1 million in revenue last year alone.

Management

365 Retail

FEBRUARY 10, 2025

Outlet Shopping at The O2 has announced that global lifestyle brand kate spade new york will open a 2,408 sq ft store at the retail destination this spring. Located on the outlets upper level, this will be the brands first outlet store in London. New York-Inspired Store Design The stores interior will draw inspiration from New York, the brands hometown, blending elements of both uptown and downtown districts.

ATS

Retail Times

FEBRUARY 10, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Newly single? Or know someone who is? As new research reveals two in five single Brits feel left out on Valentines Day (40%), Uber Eats and Love Cocoa are teaming up to help turn heartbreak into indulgence with the ultimate at-home self-care kit.

ATS

365 Retail

FEBRUARY 10, 2025

Victoria Leeds has announced the opening of luxury skincare brand Aesop, marking the brands first UK store launch of 2025 and its debut in the North of England. The new 753 sq ft store is located in the Grade II listed Victoria Quarter, joining a collection of premium beauty brands including Le Labo, LOccitane, and Molton Brown. Strengthening Victoria Leeds Beauty Offer The addition of Aesop follows a strong year for the Health and Beauty sector at Victoria Leeds, which saw a 15% increase in sal

Beauty and Health

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Times

FEBRUARY 10, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Sunday Times best-selling author, recipe developer and mum influencer of two, Grace Mortimer (@_myfirstmeals), shares five healthy recipes that cost less than 1 per serving to keep kids happy and full this half term.

Retail TouchPoints

FEBRUARY 10, 2025

Hellmanns mayonnaise is hoping to build on the buzz from its “When Sally Met Hellmanns Super Bowl commercial with a multi-touch point campaign in partnership with Roku and Walmart Connect. The Hellmann’s Diner in Roku City. (Image courtesy Roku) The ad reunited Billy Crystal and Meg Ryan 35 years after When Harry Met Sally for a new take on the movies iconic Katzs Deli scene with the Ill have what shes having punch line.

Planning

Retail Times

FEBRUARY 10, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi has raised 11 million for Teenage Cancer Trust since partnering with the charity in 2017. Across more than 1,050 stores, National Head Office and 11 Regional Distribution Centres, Aldi colleagues have participated in a variety of fundraising activities, from bake sales to marathons.

LS Retail

FEBRUARY 10, 2025

iStock/David Johnson What's affecting me, my clients, my colleagues and other global small business owners: This week before Valentine's Day, put your heart health first. Stressed out? Put these skills to work to boost mood and reduce anxiety. Quote of the week: We all want things we can't have. Being a decent human being is accepting that." John Fowles Just a few hours of yoga can greatly reduce stress.

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Times

FEBRUARY 10, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! While the UK retail industry faces a post-pandemic downturn and decreasing consumer budgets, independent bicycle retailerPauls Cyclesdefies the odds reporting a remarkable 30% increase in revenue and a 35% increase in units sold year-on-year.

Marketing

Cisco Retail

FEBRUARY 10, 2025

Empowering Automation Developers, Elevating Solutions Automation Developer Days is back in Stockholm, May 2022, 2025! Register Now! Automation Developer Days is the go-to event for network automation practitioners. Here, you can learn about the latest innovations, connect with experts, and sharpen your skills in a rapidly evolving field.

Retail Times

FEBRUARY 10, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl is kicking off the new year with nine store openings in one month. With the majority opening their doors in February, hundreds of new jobs have been created as a result, whilst even more households nationwide will have access to the discounters award-winning combination of high-quality, affordable products.

Hyken

FEBRUARY 10, 2025

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can AI simplify the process of delivering a seamless customer experience? How can AI enhance customer service while balancing technology and human interaction? What is the impact of AI on customer service jobs? How can customer support roles evolve with AI?

Customer Experience

Advertisement

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment